A family member of mine recommended that I call Bill’s Refrigeration and Air Conditioning when I was having problems with my home air conditioning system. I called early on a Saturday morning and they arrived to my doorstep within 60 minutes of me calling. They offer great friendly service and expertise at very competitive and very fair pricing too. Five stars all around. Highly recommend this family owned business to any residential or commercial customer. I couldn’t be any happier with their service!
We have been using Bills Refrigeration for many years and they are the best. My Father and Tom were very close and they are probably the two hardest working people I’ve ever known. Tom loves his customers and he provides the best service to everyone. It doesnt matter what time of the day it is, if you call him...he is ALWAYS there for you. I recommend Tom and Bills Refrigeration to everyone. It is ALWAYS an honor and privilege seeing Tom and watching him work. The purpose of human life is to serve, to show compassion, and the will to help others. And Tom does this every day. He is TRULY one of a kind and he will do anything to help you. He will go out of his way for you to make sure that you are happy. I am grateful and blessed for Tom, Bills Refrigeration, and for all of the excellent service they have provided for us over these years and many years to come! Thank you so much Tom and to Bills Refrigeration for all of your dedication, service and hard work! It is greatly appreciated! God bless you and we love you!
They came pretty quickly to fix my freezer. Only refill the gas without assess the leak. they were 2 technicians(one hasnt left his phone). Charged me 2 hours each despite staying almost an hour. Next day, my problem is still not fixed (as the leak). Paid $834 for nothing. Planning a law suit.
I have managed a deli for over ten years and have been using service from Bills since the beginning. They have never failed to deliver the best service that goes above and beyond because they are the best at what they do. Having issues with appliances during peak breakfast and lunch hours can be stressful. Thankfully Bills is always prompt and courteous when I need them the most. Having a difficult schedule to work around, they always find a way to provide the most dependable service for me in a timely manner. Tom cares for his customers and works hard to provide you with the most reliable service. I will continue to use them for all my commercial kitchen and air conditioning needs.
Partners CafeNorwalk, CTWe have been using Bills Refrigeration for almost 20 years for all our refrigeration and service needs. We recently had a walk-in cooler replaced by Bills and couldnt be more pleased. Tom and Kelly worked well with our kitchen staff and subcontractors during the replacement of a closet sized walk-in cooler and installed a beautiful 10x10 walk-in cooler. We highly recommend Bills Refrigeration for all your refrigeration needs.
Couldnt be happier with the service or recommend Bills more enthusiastically. Tom Jr. made sure we got the service we needed as soon as possible and Ralph went above and beyond to make sure the installation was done right with zero issues. A great experience top to bottom - a true team of courteous professionals.
The techs over at Bills are always quick to respond to my service calls, are courteous, and always recommend the best course of action for our refrigeration and AC equipment at our restaurants. Reliable, responsive and all done at at a fair price. Cant beat that! We have been using Bills refrigeration for over 20 years now.
Bill’s was able to set up a new air conditioner system on my house from a single zone to a dual zone platform. The house is cooler than ever, and the higher efficiency models recommended by Bill’s had a minimal increase on electric costs. Their service, professionalism and timeliness were outstanding and I highly recommend them!
I have used bills refrigeration for over 30 yrs. they have taken care of my homes and also my businesses. Tom is a great guy and has never let me down. i have recommended him to many of friends and relatives.
My experience with Bill’s refrigeration has been nothing short of amazing. The whole team is very professional and thorough and most importantly very honest. I’ve used them to change HVAC unit to replacing walk-in cooler compressor and they have delivered the work on time and budget. They’re great people to work with.
Bills Refrigeration was handling our HVAC and kitchen repairs when I took over the business. They are the only contractor that I have not changed in my tenure. When I call, they come, they fix it the first time, and its done right!Tom the owner is an honest businessman, and Junior is a chip off the block. Ralph and Kelly are expert technician and I trust them with our business needs. Fast, reliable, quality first, and reasonable pricing. Thats how you do business!
Bill’s is our go to. They never let you down. Prompt response and always an explanation of what the issue is and the best way to solve the problem. I can call or text at anytime and know I’m going to get a response which is so reassuring when you are in panic mode. They will be on the roof in 90 degree August heat if you need them, or take that cranky freezer to their warehouse location to run the tests in needs, leaving you a loaner so you don’t skip a beat!! True professionals, no need to search for another.
If you want a professional organization that cares about your satisfaction then use Bills. Top to bottom they are experts in their field and in serving their customers. Highly recommend!
I’ve used Bill’s Refrigeration & Air Conditioning for my bar and performance space since opening in 2017. I highly recommend this local and family owned business. 5-star customer service!
Ive been in the service industry for 21 years and have never come across a company that literally left its customer out in the cold. I have dropped them from my refrigeration repair as well. Too big now for their own good. Plenty of other companies out there that have respect for their customers.
I have been using Bill’s Refrigeration for many years always on time and best service Tom very friendly and a lot of experience in the business thank you
Bills Refrigeration & Air Conditioning installed a new walk in freezer for us! It works wonderfully and out preforms the old model. They are the first people we call when we need equipment serviced!
Had a problem with my central air conditioner, called a couple places to get fixed and they were the only one that was able to see me the same day. The technician came out to the house within 2 hours and had it up and running within 45 minutes....what a savoir because it was extremely hot that day. Thanks guys!!!!
They were on time, explained everything and fixed the problem quickly. I would definitely recommend them. Great service.
Worked with Tom for 20 years. first rate service come when you call and always complete the job correcty
Waited a week to get fixed finally abandoned by them. So i would have to call another company. They already charged $150 per hour and what they fixed during that time stop working after the technician left. Called her dozen times to get a quote to repair but they were not interested. Utter waste service and never reccomend to anyone.
As the general manager of a large health club, I have relied on Bills refrigeration and air-conditioning to maintain our HVAC systems for over 20 years.They maintain diversified heating and cooling needs for our spin room, yoga studio, squash courts, and a dehumidification system for our pool etc.Throughout the years I have relied on them for all of our needs and they have always exceeded my expectations! No matter what time of day, or day of the week, if we had an emergency, they were there to handle it! We have had many opportunities to use other companies, but I would never trust anyone else to handle all of our needs. They are professional, loyal, and have never let me down.Felicia GaglioSportsplex
Great to work with, Easy and Reliable!!Would definitely recommend!
Great Service!! Used them many years!! Always reliable & the BEST!!!