Required AAA towing service to a nearby favorite auto repair to replace a failed alternator. Excellent towing service! The technician was professional and clear with instructions to get my SUV on the bed of the truck and to dismount my car at the auto repair shop. Received a courteous and pleasant ride-along too. The gentleman was a friendly and professional assist to me and my car.
The driver called me almost as soon as I requested a tow to tell me he would be there 15-20 minutes. He arrived on time and quickly hooked up my car and towed it where it was going. The driver was friendly and definitely knew what he was doing. The driver made a terrible circumstance tolerable. Fantastic service!!
We called through Triple AAA, my daughter had hit a curve and had two flat tires. The driver was fast, courteous, on-time, knowledgeable and just plain nice. Would definitely use them again!
Charli kept in touch and picked up my car promptly. He delivered it and called to make sure someone was there to take delivery. He was very professional and pleasant. Thank you!
Had an 8 a.m. appointment. Driver called at 7:40 and 7:41 a.m. I didnt even hear it as I was getting dressed in another room. (I wouldnt have picked up anyway as I wasnt expecting a call from the driver that far in advance. Plus, I dont answer calls from numbers I dont recognize or am expecting. Ten minutes ahead, sure. Twenty? Not.) Was at my car waiting at 7:50 a.m. Received a text at 8:03 a.m. saying the truck was about 5 minutes away. No show. At 8:30 a.m., called dispatch where I learned about the two phone calls and the appointment cancellation.The lady working dispatch was apologetic and did put out a call for another driver, who would be there in about 45 minutes, about 9:30 by that point.Please, change your procedures a bit. Dont call 20 minutes ahead of time and if theres no answer decide to cancel the appointment. Ten minutes ahead, sure, thats fine, but not 20 when the customer probably is not expecting any communication yet.Also, if the appointment is cancelled by the driver, please do not then proceed to send a text, shortly after the appointment time, saying the truck is on its way. The text is probably auto-generated, but there should be a way to turn it off in this situation so that the customer is not left waiting, wondering where the truck is.Remember, the appointment time is for the convenience and scheduling of activity for *both* parties, not just the driver.
Great service, quick response. Charles was very careful with our vintage car.
I contacted Unity Towing to relocate two Toyota FJ60 Land Cruisers and a FJ62 rolling chassis. Oscar relocated all vehicles to my new property with no damage. Oscar encountered some challenges with the Land Cruiser that was mounted on dollies but had the knowledges and skill set to get the job done. I highly recommend Unity Towing since OSCAR N. & UNITY TOWING EXCEEDED ALL MY EXPECTATIONS!!!Look forward to utilizing these professionals in the future.
Called aaa fr a tow and unity didn’t even tow my car no phone call no communication and then y’all charged me for a tow when you didn’t get the car in the first place like come on
Unity Towing, in particular, Oscar N. handled my vehicle with care and was patient while my daughter and I try to figure out to what address we wanted to take her car to be repaired. Extremely pleased with Oscar and Unity Towing overall.
This company towed my car quickly after I called. They also made it very convenient - towing my car without having to wait for them.
The driver was helpful and quick. He helped to make a hard situation better.
Unity Towing saved us on Saturday 5/22.... Oscar was terrific!! Arrived early and and was very efficient and friendly. Thanks!
Tow got there from A to B with no problems but,I opened the hood with the hood prop like it should be and we attempted to jump start the vehicle; no luck.Afterwards he tried to forcefully close the hood WITH the hood prop still holding the hood up, thus misaligning the hood and bending the hood prop to where it can no longer support it open. Now I have to go to a bodyshop and it get fixed
The driver was just great. Very personable and careful. Could not be more pleased.
Oscar was fantastic, really went out of his way to help me. He was terrific!
Amazing company with incredible honesty and integrity. My family was in the middle of an out of town move when our Uhaul jackknifed in the hotel parking lot. We were totally stuck and there was no one who could help. Habib and his staff quickly got us unstuck and back on the road. I highly recommend this company and their services. The prices are so reasonable and the staff is amazing.
Arrived earlier than expected, very courteous and efficient service
The driver was excellent and kept us posted throughout the process.
All good, no problems at all.
Service was great! The driver was very professional!
Fast service and very friendly driver
Very competent, professional, knowledgeable, and friendly guy towed my baby Corvette to the shop.
My service man was Oscar. Wow! He was super duper nice. Very kind, speedy, amicable and knowledgeable. I called this service through AAA. He deserves well recognition. Two Thumbs up! Thank you for your service
Oscar went out of his way to help me when my car broke down and needed to be towed to the dealer.
Horrible service couldn’t even back the car in an open spot
Unity towing service was professional friendly and on time.
I would like to thank the dispatcher who started the whole wonderful experience with Unity Towing, so pleasant and very helpful in my situation. The driver who came to the rescue of me and my daughter and also that drove us all the way to Pennsylvania that night. To the owner who worked out a very decent price to get my daughter and myself all the way back, thank you for everything, your company and staff are really top notch.
The driver is professional, he knows what to do with my SUV
Paid this towing company almost $3,000 to ship vehicle to CO for 5/6 day shipping. Supposed to arrive on Wednesday & now I’ve been told it won’t be here until Saturday. When I called to complain the owner called me back, beratedo me & then proceeded to hang up on me after I told him he sure didn’t have problem taking my money upfront.I’ve owned my own business for 11 years, & I would never think to treat or speak to one of my customers or employees the way he did. Don’t use this company if you don’t have to
Had to tow my Murano for the first time and the driver was very courteous and conscious of my worries about it being towed. He told me dont worry I will treat it as if its my own vehicle. That helped to calm me down. Great job!
I was very pleased with Mr. Oscar. He was on time and very professional. I will recommend this company to anyone who needs towing. Thanks for a great job!!
I have a Corvette Stingray and it required a toe hook adaptor, which did not come with the car in order to be pulled up by the flatbed. We had to improvise and find other methods to pull my car without damaging the bottom of my bumper.Oscar spent over an hour helping me and eventually we got it up the flatbed. NO THANKS to the dealership, they didn’t even have the toe adaptor so I can buy one. They didn’t even know that the Corvette had one! Oscar knew that if he can’t help, then no one could help either. Thanks for not giving!
Oscar was the best driver ever. He took care of me and my car took me to wherever I needed to go. He made sure I was comfortable and everything. Will definitely use them again if Im stranded in that area again.
I cannot believe how professional unity towing is as company. I am visiting Florida with my family and we had flat tire and we were waiting for AAA roadside assistant and I notice there were pick up truck stopped on the side of the road and the drive from the truck came and offer to help us and he start to change tire for us and he had so much knowledge about car and the tools and we had conversation and the gentleman mention that he has company in northern Virginia and he change the tire and we offer him money but he did not accept any money from us and he mention everything is not about money. he totally made our day and I 100% recommend the company for anyone that need any sort of help with their cars.
The tow truck driver was very professional and went above and beyond to ensure that my vehicle reached its destination!!
Becky is super helpful! Great communication! Made me smile even though I was dealing with a bad situation with my car.
Driver called before he came. Was polite, efficient and professional. Knew how to tow an antique car. Could not have asked for better.
Had a wonderful driver by the name of Oscar he was super punctual and professional. Made me feel extremely comfortable and did an excellent job of getting me off the side of a busy parkway and home safely. Thanks Oscar!!!
Is as was very helpful And knowledgeable. Great service.
Chris the tow truck driver was knowledgeable, courteous and reassuring. Chris to all the safety precautions. Treated my vehicle with care and was patient with the GMC service center upon drop off. Fortunately Chris was the person who finally did his job and did the clean up work after failed errors with other AAA contracted tow trucks. Thank you Chris from Unity Towing & Trucking for a job well done.
Christopher Brown (#49) responded last evening to my call for pulling my car out from the heavy mud/grass (we were stuck) and he did an OUTSTANDING job. I would give Christopher a hearty 150% satisfaction. You guys at Unity are lucky to have a guy like Christopher. I will keep you card and use as required.sincere thanks,John Osborn
The Worst company ever . Do not deal with them . bad customer service . They suppose to pick up my car in Friday morning and deliver it to me Saturday evening but they dropped my car in Wednesday evening . i tried all days to call them but there is no answer. long story short . after they pick up the car they ignore you and your call .the Worst experience ever.
I was looking to move my car from VA to Houston, where i found Unity Towing & Trucking Inc. They serve excellent, fast pick up and drop off with in 1week. HABIB OWJI is a friendly person, he responded well when ever i called him to check status. I will definitely recommend this company for fast and reliable service.
Kelli and Jason towed my car to my prefer destination. The best part is I didn’t have to WAIT for them, I showed them where the keys is located. They towed my car and sent me pictures of it to confirmed it. This was my first time using their service and I was very nervous at first. If anyone is looking for reliable towing company and very professional, I will recommend them to you. I promise you will not regret it. They didn’t call me to ask me where I parked my car, I told them exactly where it was parked and they went and picked it up by following my instructions. YOU GUYS MADE MY DAY, thank you all for your outstanding SERVICE.
I have to say, this has been the worst service I’ve seen from a towing company in a while. My car died maybe less than 5 minutes from my house and the receptionist told me that they can get someone over to help me within an hour or so.......ended up waiting for 2+ hours and they couldn’t even find the location of the driver after I called back. The also said that they will contact the driver to get back to me.....never happened. I know that it can get busy but having me wait for the time I did just to tell me you can’t find your driver......what are you doing?
Car wouldn’t work midnight on a sat/Sat. Found this company on an internet search. Called this number. Shortly after I received a phone call back, saying a dispatcher saw a missed call. They told me they could tow my vehicle to their mechanic in Manassas and I would get a phone call when the car was picked up and after the mechanic made a diagnosis. Never heard anything. My vehicle was never picked up. I called the main number again and they had no clue what I was talking about. They gave me another number and that number never answered their phone. It was a huge headache. Will never call this company or secondary numbers/companies they use. Awful business
Pleasant to deal with, driver was able to load from a difficult position and delivered my car without issue. Definitely recommend them.
Unity Towing and Trucking Inc. were fast and reliable! The driver, Chris Brown, was very informative and professional. I had a preferred mechanics of where I wanted him to drop off the car and the mechanic updated me that my car came in one piece and had no problems with the transfer.
We contacted Unity thru our insurance company. They were very fast, professional & courteous. Great experience.
Towed vehicle to the repair shop
The dispatcher lianda head was amazing. Shes was very helpful in assisting me with getting a tow set up. The driver Chris Brown was Awesome. He was timely and professional. He got my vehicle my destination with ease. I want to recommend to everyone. If you need a tow. Unity is the company to use.
My BMW X5 arrived without a scratch. Jerome called ahead to give me time to find another delivery point that was better for offloading.
Excellent company whenever you need to tow or transport any car
Do not use this company. Worst customer service and driver Habib just decided to not pick up a car I had scheduled to be transported to Colorado. No reason given, no calls, had to find out from the dealership where I bought the car that he did not show up. Upon call he was extremely rude and nasty. Needless to say car is not picked up, no apology from Unity, and I am scrambling to find a new transport. Worst experience ever.
I used Unity Towing to have my car towed into the shop. The driver, Chris Brown, was awesome. He knew exactly how to get my car in neutral in order to avoid damage to the car and position it for the truck. I have had cars towed before, but Chris was by far the fastest and most professional tow truck operator I have seen.Incredible service!
Fast and professional! Thank you to the driver Joshua for the excellent service.
Very professional tow trucking business. The owner is very accommodating and helpful in difficult situations. I was stranded on the side of the road after hitting a median. Unity Towing got to the scene in no time. They took great care while handling my vehicle. Unity Towing went the extra mile the very next day by personally delivering my car to another town which was over an hour away. All this was documented and video coverage was sent to me upon delivery. Im very impressed with this company! Everyone should hope to be as lucky as I was to have this type of service when in situations that require towing.
Excellent service
I was stuck on the side of the road on my way to work and needed someone to get here super quick! Chris Brown got here super fast! and did a great service. He also checks all the things of the car, make sure I can have a safe drive.
I was in an accident in which my car was not drivable. I called unity towing and Chris brown came much faster than I expected. This really amazed me and not only that but he was very courteous and encouraging. Chris Brown made a tough situation rather pleasant for me. I am so glad he came he is truly the best tow truck driver I have ever met!
I couldnt be more happy with the service from this company. Oscar was the best Tow truck driver Ive ever had and would recommend him to anyone. My family and I had a huge car problem on the way to the beach and Oscar stepped up and really saved our vacation we cant thank you enough Oscar. We would recommend this towing company and especially Oscar to anyone needing towing service. Keep up the great work Unity!!!
I would like to give a big thanks to Oscar! There are good people in this world. Oscar saw I was being taken advantage of by a dealership (will write a review for them as well) The dealership was basically holding my car hostage if I didnt pay $250. Oscar advised me to call the General Manager to let him know what this guy was trying to do. Oscar could have just left and not been bothered with anything but he didnt and because of him my car was released and I wasnt made to pay $250, only the $35 for the rental car for the day. Thank you Oscar Nunez!
Worst transport company to work with. I highly advise working with ANY another company and avoid yourself a headache. Driver Habib Owji easily the least professional person to speak with. Do yourself a favor and spend your money with another company that actually picks up your car when they say they will. Habib, I hope you read this, your a joke.
🙌 Unbelievable for a towing company!! My 96 Camaro died & Needed to be towed to my local mechanic. I called them up & was answered by Becky! She was amazing! She got me all set up & in no time the Tow Truck arrived. I had the pleasure to work with William Davis & he was awesome! Fast & efficient! Overall the experience was great & will definitely come back next time I need a tow!
Great experience! Chris was very quick getting to the site and very professional. From the moment I broke down and called my insurance to getting to the car repair- took less than 45 minutes. Highly recommend.
Took awhile to get picked up but tow driver was very nice.
Tim did an excellent job on a hot summer day. I recommend him.Gene
I was stuck on the side of the road on my way to work and needed someone to get here super quick! Chris Brown called me immediately to make sure my pick up location was correct and got here super fast! Great service!
Very efficient and friendly service. Abdul arrived within the scheduled time and had my SUV up on his truck and ready to be brought to the dealer within 5 minutes. I appreciate the great service.
Abdul showed up early and loaded up my wifes SUV within 5 minutes. He was courteous and professional with me which I always appreciate. I would recommend this company, anytime.
Tim was an amazing driver and went above and beyond to ensure my tow experience was seamless. Thanks again!
Chris Brown did an amazing job today. He by himself was able to get my yruck (Chevy trailblazer) onto a flatbed from a hill type parking. Very friendly and courteous.
The driver Chris Brown was amazing and so nice! He got to me here super fast! Thank you Lianda for sending him over. I have never needed a tow truck before but I will know who to call next time!
Unity Towing is one of the nicest companies. The gentleman on the was extremely nice and professional. The driver arrive on time and help me to get to my destination. I would recommend them to anyone within area that needs service. The drive was extremely careful to load my car and deliver my car to the mechanic without any problems.
Chris Brown arrived within the estimated time window, transported me and my car to the local repair shop. He was quite professional and helped me talk through possible solutions to my car troubles. Great experience!
My experience with UnityTowing was excellent. My insurance used their services when I broke down and I was very impressed with their prompt and professional service. They told me that they would be at my location in an hour and they were there 15min before that hour was up. The driver was cautious with my vehicle and very courteous with myself and my children. I recommend this company to anyone that needs any towing services.
My car broke down late at night on 95 while I was traveling home to Virginia Beach. Not knowing what to do, my children and I went to a nearby hotel for the night. I called this company after consulting Google first thing in the morning (6am). Habib came and picked me up from the hotel and took me to where I had left my car. Apparently the state police had it towed. Habib was so nice when he saw how frustrated I was. He took me to the other tow companies lot to pick up my car (which btw is exploitative when the state police can get away with this other tow company charging over $200 to get your car back!!!!). Habib towed my car to the repair shop and offered to take me back to the hotel. All the while, he was very empathetic to my situation. He charged a reasonable price for everything he did for me. I would definitely recommend.
Unity Towing is the best!!! Becky is very polite and kind. The tow truck driver, Kevin, was also very polite, kind and professional. I would use them again for any towing needs. I highly recommend Unity Towing, you wont be disappointed.
James was awesome! He had my car ready to tow within minutes and was a true professional. James was fast, funny and personable and I would absolutely request him and use Unity Towing again. I highly recommend Unity Towing and James!
Great Company! Good Staff! What more can you ask for during a possibly traumatic period of time.
I will only be using Unity Towing from now on! Habib came to tow my car through AAA and was SO helpful! He managed to get my car out of an impossible parking garage and kept me updated throughout the whole process. I can’t thank him enough!!!
Highly recommend Unity Towing! - They went above and beyond when my car was having issues starting at Autozone - came 45 minutes earlier than the estimated time! Very personable and friendly!
Chris Brown was my tow truck driving he was a breath of fresh Air. He was early and courteous. Most of all patient.. I have to say Unity Towing employed an excellent employee. I can truly say that after my experience yesterday with SUPERIOR TOWING which gave me a estimateD of time arrival and did not show up and when I called they told me that the driver would get to me whenever he got to me. THANK YOU UNITY TOWING for turning my nightmare into a Daydream.
Chris Brown was extremely courteous in handling my BMW while placing it on the lift. His knowledge and patience was very comforting as I watched my car being towed away.
My tow guy was professional.. took his time with my truck... and was safe on the road... couldn’t ask for better service
Weve had two experiences with them. First my daughter had a flat tire on the side of the road in the middle of the night. They got to her quickly and were able to get her back on the road in no time. Then Last week when my car wouldnt start I called them and once again they were efficient, and professional. I would highly recommend them.
I was stranded with a young child on a busy highway. They were considerate, fast, and professional. Thank you!
Habib and Phil came out to move my car which had the wheels and tires stolen. No other towing company was able to move my car without wheels and tires but Unity Towing had the right equipment and the right people and was able to do it professionally and without damaging my car. They took great care and pride in their work and they were a pleasure to deal with. I would use them again in the future.
Waited 3 hrs for a tow. I was first told it would be 1 hr. After 1.5 hrs, was told 20 minutes every 20 minutes for the next 1.5 hrs. I was 1 mile from my house. I would have taken a taxi home and returned in a couple hours if I would have known it would take that long. Still waiting as I type this review.
I had a flat tire and and you all came super fast. My driver was Chris Brown he was professional and he actually gave me great advice about my car and also The dispatcher Lianda Head did a excellent job in making sure the tow got to me expeditiously. Thank you
They are disrespectful, not being on time, and lying. I don’t recommend any one deal this this company.
Would highly recommend! Very professional and friendly. Really great customer service. Very reasonably priced!!!
Unity Towing is fast, professional and awesome. Great people, we highly recommend them
The gentleman, Chris, who came to pick up my Nissan Versa was very professional and courteous. He took my car to the dealer and filled out my paperwork for me. He definitely made me feel comfortable about my car being taken care. Unity is awesome!
Chris Brown provided exceptional service. I had a really rough day at work then my car broke down and i was stranded in an unfamiliar area. I was really upset over everything that was going on. But Chris was the highlight of my day. His professionalism and kindness could not have come at a better time.
Chris Brown was very helpful. tried to jump the car a day when that didnt work put it on the truck and got to the station fast. Good conversation on the way to. Thanks Nunu
Chris was very helpful and very friendly!I asked him to park the car on my driveway and he did without any hesitation. After towing the car for a 3 hour drive, he was still in GREAT spirits.Thank you!!
Chris Brown, was the best tow truck driver ever. Very courteous and helpful. I would highly recommend him and the dispatcher Lianda Head, if you are ever in need.
Chris Brown was the best. Fast, professional, courteous! All their gear was clean, down to their uniform.It sucks when your car breaks down. Chris Brown and Unity Towing was the high point of a bad morning and Ill use them if Im ever in this spot again. You should, too.
Ive been towed about 50 times in my life - I drive old cars. Unity Towing is the first company ever to decide to turn my wheel, drag my car through my yard, damage it, and force me to call police and my insurance company.Ive never seen a driver struggle with a tow so much in my entire life. You ripped my whole front bumper one inch off of the headlights -- even on the opposite side of the car. A loud snap. Glad I caught all this on camera. Agero will be getting a copy of this.Ive been towed about 50 times in my life - I drive old cars. Unity Towing is the first company ever to decide to turn my wheel, drag my car through my yard, damage it, and force me to call police and my insurance company.And oh -- the guy threw his receipt in my bushes. I found it later. A real pro.