Excellent service, all around. Fair prices and honest. The manager, Mark, is very personable and not only alerts you if there is an issue with your car, but actually shows you and explains it. He never pressures you to immediately fix anything that is not an immediate problem, but informs you how to be aware if the issue gets worse. The shop is flexible around my schedule and usually gets me in fairly quickly when I need. I will continue using Quick Lane for vehicle maintenance from now on. Way better than the dealership.

Always great service. Upfront and honest about what is needed and not needed. Very comfortable atmosphere and no pressure selling. Definite recommendation.

Quick, reliable, professional. Didnt try to sell me anything other than service requested. Clean and comfortable waiting room.

Mark is the most professional and honest guy Ive ever had the pleasure of meeting / doing business with. He will not try to sell you anything you dont need but he will let you know about things to look for in the future or things to pay attention to. The quality and speed of service is also great.

They always do a good job getting you in quickly and getting the job done correctly.They have pretty good deals on tires.Straight shooters, not shady at all.

Next time sell me a cabin filter instead of an air filter for the engine I forgot to ask so I went out and bought one otherwise good oil change good advice lots of fine camaraderie in the waiting room

I think its the best place to go to get your car worked on. My husband and I both go there always. They always do a great job.

Always do a great job when I need them.

Nice place for oil changes, brakes, tires. Reasonable

Fast service! Friendly and helpful!

This is a great location for your oil change and tire rotation. One thing to keep in mind is it’s becoming a popular place to go.... so always busy. I would recommend dropping your vehicle off and wait to pick it up after they call you!

Mark is great at what he does, very personable guy.

Completely honest with me about everything that was going on could not ask for anymore

The men at Quick Lane are top notch dealership guys! This establishment is owned and operated by Whites Ford so you can get all of your warranty work done there. I really appreciate how quickly they were able to complete the repairs on my car and get me back down the road!

Great location and good seafood

The employees are very helpful, honest, I highly recommend

Very helpful, quick also,very friendly, good pricing

Very good attention to customer care. Comfortable waiting area! Lots of open space for covid distancing. Thanks for answering my questions.

Went out if the way for me when my appointment was for somewhere else and I thought it was there.

Mark is awesome at getting you scheduled in during my flat tire emergencies!! Very pleasant to work with.

Quick and professional oil change, at a reasonable price. Will definitely go back.

Friendly service. Mark takes great care of the customers. Straight shooter and they do good work. Highly recommended, whether you need repairs or just an oil change.

Great not to costly

Quick service but not rushed, convenient, very courteous and great price. Ill definitely go back

Have used Walmart for oil changes for a long time, with the pandemic they were closed. Stopped in and talked to them didnt have time to wait made appointment. The things they checked and informed me about was awesome. The manager Mark Perry is a trustworthy person that goes above and beyond for his customers.

I will be back

Excellent work on my car.

Good place for oil change and tire rotation if you are not in a hurry. Make sure you call ahead, dont expect to go there and not have to wait. It took about an hour for oil change and tire rotation.

Very happy with service and staff, just dont be in a hurry. Having said that, the waiting area is very comfy and spacious. Only a 4 star because of wait.

In one day these mechanics were able to solve problems with my car that were unresolved for years with three other auto-mechanic businesses. Thank you for your honesty, quality work, and straight answers! And did I mention fair prices?

Everytime I come here Im greeted by name and receive excellent service. Theyve always done great work and help me proactively take care of my vehicle without being pushy about fixing things that dont need fixing. Theyre great, super affordable, timely, and just the best in the area.

I highly recommend this place. They have great customer service. They answer any questions you have and very detailed. I will definitely be going back.

Good and fair prices and honest service manager, they have always been helpful and curtious. Certainly recommended for any of your service needs.

Used to always change my own oil. The price here makes that kind of pointless. Fast and honest.

I had the most wonderful customer experience here today I was in fortunate enough to have an incident on the highway with a deer. Traveling through the state I googled the closest shop. Daniel answered and was so courteous and kind allowed me to have my car towed there they helped me to remove plastic that was dragging on the ground inhibiting me from driving the car and refused to charge me!!The place is clean, friendly, efficient. If I lived in Ohio this would be my choice!

Dan is the nice person whom I meet by chance. I am happy that I found this place in Springfield which will go out off there way to help the people in need. They will never rip you off.

Great service.

Great service and nice people.

Fast, friendly and quality service so far!

Friendly staff, appointments are on time, free coffee.

Quick lane service was very quick. And they have a very good reasons price for a oil change with synthetic oil

First time there. 2-3-18. They didnt try to sell me a bunch of service, which is nice. Coffee was fresh, bathroom / lobby was clean, and service (oil change - tire rotation) timely. GOOD JOB, I will be back.

For a full synthetic oil change this place was a great value, and pretty quick at getting me in and done considering I hadnt called ahead to make an appointment. Everyone was very friendly, it was a pleasant experience overall.

Fast service, very courteous and helpful.

Great service. Got our tire repaired & on our way. Highly recommend!

Great service, clean facility, and very affordable. I will be coming back! Thank you for a wonderful experience.

Changed oil and found the problem with our tire within seconds. Had car fixed in less than an hour. Price was affordable

Don’t take your car to quick lane. I took my wife car there and about week or so later i drove it and smelled oil real strong I looked at the engine and discovered they didn’t put cap back on. I to pay $12.50 more for 2 quarts of oil to fill the engine. I just glad the engine didn’t blow. I wonder how many lug nuts they leave off when changing tires..

Great price, great service. They kept me informed of any irregularities found during tire change and werent pushy about upsales. Ill be back for my next set of tires.

Best service ever a place you can trust

They take real good care of my Ford vehicles.

Very professional and friendly staff. Mark Perry was very helpful with all my questions. Will be back for my next oil change.

Place is great. Employees are straight up with no bs. Cant reccomend enough.

First visit and all went well. Friendly staff and nice waiting area. Service above expectation. Will go back for next service on my Expedition.UPDATE: Now have a an addition of an F-150. Same great service on this vehicle as well.

Just had ac work done/ they do awesome work. Last year we had our daughters car repaired. We live in Fl and on vacation.

Quick repair to my car. Service was respectful and economical.

Always responsive and friendly

Awesome place, very polite, professional, and very quick at their job. Would highly recommend to anyone

The works: about a 35 minutes wait. Great job.

Customer service is excellent.

Great technical staff, took care of the noise I had in back and other problem it was all in the same problem. I am very thankful that was it. Really really great service there...

Great service, pricing and value. Mark takes care of his customers.

Excellent service, professional .

Great service, honest staff and technicians.

Always greeted with pleasant service writers and they get my vehicles in and out quickly!

Very professional place and very nice people.

Great service none better mark will see that your taking care of treats you like family

No appointment, they got me right in. Friendly employees. Definitely will return.

Terrible experience. Charged me for incomplete work. Damaged parts while working on my vehicle that I discovered after getting it home and looking it over myself. Gave me the runaround for a week telling me it would be done the next day, then the next day, and so on. If you cannot do the work that is asked of you inform your customers instead of letting poorly trained mechanics do a hack job.

Just went in for an oil change today. The service was good, as usual.

This place is the place to go for car needs! The workers are wonderful polite!

Excellent service, fast, complete, entire transaction outstanding. Will always use this location.

First time their ok so far .Part of White Ford .

Friendly and fast service.

Wonderful staff and quick service!

Great company and great service

Always like taking my Ford to a sppt that will take care of it

Quick, great service every single time!

I found the staff very friendly peaceful and knowledgeable. I will come back

Great staff, friendly and relaxed enviorment!

Took my car in for tires the put mismatched caps on ended up breaking the valve stem when I had to put air in my tire because they were corroded on they also broke my tpms sensor and refused to fix it told me they break them all the time and it isn’t their issue I don’t recommend you go there they do not stand behind their work

Great customer service.

Great place

Great service

Good service

Fixed the problem in a flash

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