I arrived a little less than an hour before closing time and needless to say I was a little less than optimistic they would be able to fix my tire today. Not once did I feel like I was inconveniencing them showing up so close to closing time and they even took the extra step of confirming their inventory and work log to be sure they could complete the job before letting me leave my vehicle there. In conclusion, the price, customer service and work completed was exceptional. Thank you, Plaza Tire! You guys ROCK!!

I dont know a lot about tires. The handsome employee at the counter recommended the same tires he has on his car. Not crazy expensive, look nice, and were done faster than I expected, after he told me it would be a while before they could get to me. I didnt see that they had called me AN HOUR before I decided to mosey back on over from shopping across the street. Very friendly and nice guys, this wasnt my first visit and is now my go-to shop.

What made an impression on me most was the person at the counter said they would service my vehicle as long as I was willing to wait since there were others ahead of me. On previous occasions at competitors shops, I was told they were booked and couldn’t see me that day but to go ahead make an appointment a week out to fix a flat tire.

Amazing friendly knowledgeable staff amazing selection and the only concern I had was fixed no problem no questions asked... Would definitely recommend to family and friends...

Very friendly and accommodating. Called me with details before doing anything. Pricing was good. Will definitely go back.

Very professional service, extremely knowledgeable staff. It was a pleasure doing business with them. I would highly recommend them for your tire and service needs.

They went above and beyond to explain the differences between the tires and then made a special trip to get the tires as we were going out of town!! This is was excellent customer service is! I had used a different tire shop for 15 years but today i have a new place! Keep up the great work!!

Not fully satisfied because not all services needed were unable to be performed. Asked to have transmission fluid & filter changed but was later informed that service was not allowed. Requested transmission flushed. Was later informed they did have the proper fluid so the service was unavailable for my vehicle. My vehicle was put in the que after three hours. When the service manager called to let me know my truck was done, I was informed that my driver’s side mirror had been damaged & a replacement mirror had been ordered and would be available mid-week

Go to place for tires. Never busy always service with a smile. Best deals on tires in town

Got in and out reasonably quickly. Tires look great and their service was excellent.

Marvin is probably one of the nicest people you will ever meet! FANTASTIC Customer Service!

We have been going to the west side Plaza since they opened. We moved to the Far East side of town last year. Still make the trip across town. Guys are very helpful and friendly. Will always do my business there and recommend!

Although the wait is somewhat lengthy, it shows they have a good amount of people utilitizimg their business. Marvin is the best. He has great character and gives top tier customer service. I go there just because I know he will take care of me. If he left I probably would too.

Plaza Tire on West Sunshine did a fantastic job. Very nice clean place.

Absolutely recommend! So helpful & extremely informational. Will continue to go here for all of my tire needs! Guys at the front desk provided excellent costumer service! Personable & passionate about the company!

Just needed a tire valve replaced, and they did it quick and for free. I was totally ready to pay them! Incredible service, friendly staff, clean lobby space! Loved it!

Marvin did a GREAT job! He is friendly and personable! We love going there when we have to get our car fixed or inspected.

Replaced tire under warranty and rotated my tires. Customer service is always good! Thanks guys!

Great service and reasonable prices.

I am very pleased with there service. Very friendly very fast and you can walk in and walk out most the time in less than a hour. You must go early cause they stay busy. I love my new tires and got a great price. Make shore you get the protection plan so worth it. I will be taking all my vehicles here. There amazing. THANK YOU SO MUCH . Im a forever customer.

To the employee behind the counter complaining about how ppl are using temp tags too long and letting their vehicles go long overdue before getting an inspection. Our experience is exactly why. We bring a truck up to get an inspection and you want $1000 for it to pass. The truck isnt even worth that nor do we, blue collar workers, have a savings to get it. This is why they dont get inspections. Fix the system and well comply in a timely manner. Thanks.

This shop is Far and Away the most impressive experience I have had in dealing with any automotive shop in a very long time. These guys all Go Far and Away Beyond The Pale in order to make a customers experience fantastic. They worked late into the night fixing mistakes if someone else had done to my wifes vehicle. Absolutely wonderful experience dealing with them and would recommend them to anyone.

These guys are excellent!! The service was the greatest and they made sure everything was perfect. I will be returning to this store whenever I need tires, aliment, or oil changes!! I will also be recommending them to family and friends.

Took in A Honda I had lowered and put adjustable upper ball joints in. I called two other places to get an alignment they didnt want to touch it. I then called plaza tire not only did they get it aligned perfectly they were also knowledgeable, courteous and professional but also fast and reasonably priced. I now do all my business there from oil changes to tires all around good shop.

Very kind service an they helped me out the door with 4 new tires and I only payed 200 that day

These guys are quick fix artist! Rolled in on a Saturday late in the afternoon with a bolt in my tire. They had out the door in less than 30 minutes. Made my Saturday!

Great crew they have working there and very friendly!! I will be going back and would recommend anyone to go there.

Plaza tire staff are amazing, I needed tires and they were able to get me in and out in a timely manner. Great price and great quality tires. I have used them for awhile now. Never have had any issues with roadside service or assistance. I would recommend them to anyone.

They are friendly and take good care of you

I had to get tires and my daughter needed tires . They got in with prompt service . Very personable and there ti assist in your needs . Was myFirst experience I’m sure it won’t be my last . Thank you

This is where I bought the tires for my vehicle I asked the man at the desk to put the best used tire in the truck that way I would use it as a spare and of course they didnt do that months later my car show that I had low air I took my gauge and I was 2 lb slow the guy told me at the front desk that it was over aired up sometimes I get good service sometimes I dont Im just speaking the truth

This is my second time to use Plaza Tire Service and my first time for this location. Both were great. This location was very helpful, professional and was accommodating to my schedule. They explained the service they performed the fees and answered all my questions. Very easy to do business with them and very professional. Will use them again without hesitation.

Service was very friendly as always. They were very busy, but they still were able to fix a leaking tire and do a rotation even though I didn’t have an appointment. Only issue is that the repaired tire was over inflated by 10psi and mi tires were nitrogen filled prior, but the filled the repaired tire with air. Overall great customer service, but not the best execution this time around.

A great group of guys who do a great job! Thanks for always taking good care of my tire needs!

Got in and done quickly. Job done well and at a decent price. Friendly staff too. It’s a good place to go

Had a tire going down. Was able to make it to the plaza tire on west sunshine. The staff was friendly and the waiting room was clean and neat. Turned out to be a valve stem gone bad. It took a little longer than expected to make the repair. However they took VERY good care of me. I will return to this location in the future. I also gave them a shout out on FB. Good guys to work with. A+

Amazing service. They truly care about their customers

Great prices and dont overcharge for labor. They fit me in when I needed a quick service.

I go here to get my oil changes and anything to do with tires and they always do good work and the people working there are great would recommend to anyone

I really trust and recommend Plaza Tire. They always treat customers in a friendly and accommodating manner. I’ve gone there for several years and couldn’t be happier.

The guys here did a great job. They didn’t have the tires I ordered, so they helped me find a new option and got me in quickly 2 days earlier to get them done. I will def the back!

Everyone was very nice and helpful. Would definitely go back again.

Called for service in my car and was able to bring it in the very next morning. Great service.

Great experience and awesome customer service! Ray at the front desk was really professional. With as busy as it was he was able to take care of me in a timely fashion, while continuing to answer calls on the phone. Great service, will be back for sure!

These guys are absolutely amazing! The got me in and got all the work done that I needed in time and for a very reasonable price! Highly recommend!

Needed quick set of tires for emergency trip. These folks are the best.

Great place. Friendly service, class operation!

Replaced blow out in less than 30 minutes. Polite and affordable

Very quick very friendly service would definitely recommend.

These guys have always done a great job getting me taken care of. At times they have gone above and beyond the call of duty because they care. I highly recommend these guys! 👍

Took my Mercedes GLK 350 by for an oil change because at a different quick lube joint they tried to tell me that I HAD to use a certain type of oil which, in my opinion, synthetic oil is synthetic oil, so I called these fellas and BOOM in and out for 1/2 the price WITH 2 new HD wiper blades installed included in the price! Sure I spent a little longer there but thats usually for a reason....because they do quality work at affordable prices. Thanks!

Great service! I got there first thing in the morning for four new tires. They were immediately backed up. They were clear on how Id have a longer wait time and apologized. Even being bombarded with other jobs they still managed to get me taken care of faster than they initially told me. I will definitely come back in the future as well as refer everyone to them.

I came in right before 4pm on Saturday with steele coming through my tire. I dont think it would have made it one more day. They where so very helpful good price and super nice. Got me in and out fast. I really appreciate how kind they where to me. Good prices also.

I made an appointment at 1 pm, waited 10 minutes to be helped. My car didn’t get in until 2, and it took them until 3:15 to get it done. Nothing quick about the service.

These guys truly are great! I love the way they put things. “They are not a parts store so they want to make sure of what’s wrong before they quote you.” I will be moving everything for my car to these guys and will highly recommend them.

They have honest pricing and the red head dude wyd so nice!

Wouldnt take my vehicles anywhere else. Great customer service. And their prices are extremely competitive.

Great customer service, super quick turnaround, and great price!!

Wife took my truck to get tires rotated they are directional with arrow showing rotation they still put them on backwards.. omg this why I dont trust anyone common since people

The service is very good, everyone is kind and friendly. Thanks again for your excellent work!

These guys are great! Theyve gone above and beyond on several occasions to help me out. Keep up the great customer service!

I walked in without and appointment for an inspection. They were fast and friendly! It was nice to not have to wait very long.

Marvin at Plaza Tire is always friendly and courteous, and I’ve always been very satisfied with my vehicle maintenance and repair.

Timely service, friendly employees, and a welcoming, no-pressure atmosphere.

Very friendly, nice service. Moved fairly quick although they were a little backed up due to high demand. Would highly recommend.

I had previously purchased tires and had service work done at the store on E Sunshine and been very satisfied. I purchased a new set of Nokian tires at the W Sunshine store on 12/21/19 as I had moved to the west side of town. By February of 2021 with just 20,000 miles on the tires they were down to 3/32. I took the car along with the receipt to the dealer and the service man came out to look at the tires. I felt there should be some proration on the purchase of new ones. He asked if I had been in to rotate the tires every 5000 miles and I had not as that would actually require I come in between oil changes just to rotate the tires. I was told they could not prorate the tires. I would have accepted anything reasonable but I felt that just blowing me off when I was there to purchase replacements was unreasonable. I did not purchase replacements from them but went to another vendor. I have never replaced a set of tires at 20000 miles and they lost this customer. Be warned.....if you purchase tires here it is mandatory that you rotate every 5000 miles or NO WARRENTY.

Very friendly and helpful. Great service.

Quick courtesy service. I was told I would have an hour and a half wait for an inspection. And they were so quick and service oriented that I was in and out in less than 45 minutes.

The front desk employee was prompt and very friendly. The estimated time he gave is was right in the money! Highly recommend!

Always professional. Nice staff. Have had brakes done now on 2 vehicles, tires, and oil changes. Dont want to go anywhere else!

Excellent service would recommend to anyone

Alway great and fast service.

Was friendly. Got our truck in and done in a reasonable amount of time.

Ive been to 3 different Plaza Tire locations over the past 8 to 10 weeks. I purchased 2 new tires at the Nixa location and had my oil changed there on a separate occasion. I had a tire patched at the E. Sunshine location and had to get a new tire today at the W. Sunshine location. At the Nixa location, they told me right up front, its gonna be a couple of hours. Imade arrangements, dropped my car off and they called me when it was ready.At both Springfield locations, they told me my wait would be 45 minutes. I ended up staying there 2 and 1/2 hours the first visit and 2 hours today. Moral of the story: Just be honest right up front. I wouldve still used your location, but made other arrangements rather than waiting. That is very frustrating for me as a customer.

Had service done again today. This is always my first choice for service. They are profu, reasonably priced, and do a wonderful job! The

Dropped vehicle off at appointment time and it was finished and ready to pick up exactly when they estimated it would be done. Friendly service

Fast, friendly, and professional service members! 🙂

The guys in there were awesome even entertained my 4yrold grandson.thanks guys

Great fast, friendly service. Very clean and modern facility. Clay is a great guy and really helped us out. Thanks a lot!

There for more than an hour for 4 tires and alignment... I think more like 3 hours... great place though good people

Went in to get a tire fixed came out having to buy a brand new tire :(

I had a tire on my car that kept losing air slowly. Stopped by Plaza Tire to have them check it out. They were busy and it took awhile to get to my car. They found a small screwhead in the tread. Pulled and patched it, filled it back up with nitrogen, mounted it, thanked me and sent me on my way, no charge! This is why I keep coming back!Thank you!

Marvin at this location went above and beyond for us as customers, even though we had never met him before today he treated us like family! This individual needs to be recognized for his customers service and dedication to this company! As long as Marvin is here we will continue to do all our services here. Thank you!!!!!

Did a GREAT job ... absolutely love the guys work. Very pleased....very respectful and accommodating. The wait is typically long - but for great service, so no complaints....

Everyone was very friendly and they even let me see how bad my tires really were. They explained how the tires had worn. Its nice to have someone show and educate you about such Even though they were super busy, they never complained. A job well done guys! Thanks!

Very helpful and knowledgeable. Will be back

Plaza Tire went above and beyond to turn my awful morning into a brighter day. The staff really does care and I will definitely be going back!

They ended up needing to repair a tire and they actually didnt even charge me very nice guys got me in at the last minute when they didnt have to

Always top notch customer service at this location

They failed so many things on my pickup there is no way I can get everything fixed before my tags expire I would have took care of this sooner if it wasnt for surgery they failed a cracked windshield in the lowest Part on the passenger side I cracked windshield that has passed numerous and numerous inspections I would not recommend this place to anyone

Very professional group and extremely courteous. Highly recommend them.

The service was friendly professional and quick. Despite having mask ordinance signs posted none of the staff were mask and half the customers. I am a senior with underlying health conditions, this Behavior worries me.

Great service and excellent customer service.

Great service in and out in a good time. Thanks

Excellent first experience! Pleasant phone experience when I called to check for openings for a state inspection. I was told to expect a wait (which I was fine with as it needed to be done). Arrived, met with friendly staff who advised once again that there would likely be a bit of a wait. Sure enough, they got me right in and right out in no time (in easily less than half the time I was quoted!) Always better to overestimate a wait time than underestimate! I was surprised at the speed and awesome demeanor of the staff I had contact with. Thanks to everyone there! Ill be back!

These guys are awesome, always fantastic customer service at this location. Been going here for a few years for basic maintenance and wouldn’t go anywhere else.

Very fast and so far tires seem good, love the service and team of experts they have working to get me what I wanted.

Was able to walk in no appointment abd got everything done today! Had all my breaks replaced and everything else I needed. They seem honest and I’ve never had any issues after a service there. Friendly, would recommend.

They were incredibly friendly and helpful with Marvin being the best one there. Definitely will be coming back for all my vehicle services.

Quick honest service and they stand behind their work!!!