Best place in Springfield to get your oil changed. Small local business where you will always get great service from knowledgeable and experienced staff.
Great place to have your cars serviced. Honest service, no upselling. They check everything and let you know if you really need it fixed.
Great service and seem like really nice people. Courteous.Detailed report of when all fluids should be changed. Check fluid levels, lights,filters, belts, tire wear and pressure. Very thorough and great price!
Great place to go. They are fast efficient and very friendly! They will key you know what you need and how long you have to fix it. Great prices
First rate service with attention to everything
Very nice crew and answered all the questions I had. The whole full service process took less than 30 minutes.
I went in today to get an oil change, and after checking the oil in my car, I was told my oil was really clean and didnt need changing right now, to drive another 1500 miles and come back. I have had good experiences the few times Ive been there, after today he has my business for good.
Randy and his helper are always honest and helpful. I would recommend them to everyone who needs a dependable place for their oil change.
Took two vehicles there. Both are now leaking oil. Went in and owner was very condescending. Asked if a neighbor could have tampered with my vehicles, kept talking over me and repeating the same thing when I’d ask a question. I’ve never been so disrespected in my life
I, like most people, have probably driven by this place 10,000 times and I wish I would have stopped in years ago! I was overdue for an oil change and really needed to get it done today so I swung by while I was out running errands and was greeted by two very nice gentleman. I pulled my truck in and was given several options and was explained what the differences were and they got to work! We had a discussion about what oil he uses and I am very confident about what he put in my truck is exactly what it needs. We had a nice discussion while they did the work and they were very prompt. The oil change was much faster than other places in town and the price was equivalent to all the other places Ive been to. I read some reviews on here about how they treat women and I would like to say that a young lady pulled in as they were finishing mine and I heard them greet her very nicely and talk to her the same way they talked to me. I have a younger sister that doesnt know much about cars and I wouldnt hesitate to send her here to talk to these two gentlemen. This is absolutely my new go-to oil change! Thank you guys for doing an awesome job!
Randy and his staff always give great service and support. They will be honest and upfront with any problems and always present a solution!
They completed the work quickly and efficiently. Both my wife and myself take our vehicles to that location. We will continue to have him service our vehicles.. Great set of guys.
Dont miss this gem!! Ive driven by this place a million times and never really considered stopping. My truck need an oil change and I thought to myself why not check this place out. It is only a few blocks from my house. I pulled up and got right in. Randy and Corey are great!! The place has that old time feel that is very nice. Great customer service. They do the extra little things that make you feel like your business matters. I am now a lifelong customer. Even returned with my car. I had both my truck and car done in less than an hour.
Randy and Cory have taken care off all of my vehicles pretty much since Lube Master opened for business, great people. Never had an issue.
Best place in Springfield to get oil change. Been using this place 10 plus years
I just needed my skid plate put back on & they were very nice & quick
Great service! Great price
Have been using them for years. Great service.
Randy and Corey treat vehicles like they are their own. Excellent service 👍
Super nice owner and quick to finish the job
Love it... They are awesome
These guys dont screw around. Thorough, fair and knowledgeable.The only place to go.
One of the best places in tow to get an oil change. Randy and his staff are always very friendly and glad to see you. They do a great job and fix you up right.
I expect my oil to be FULLY topped off and my tire pressure filled for a $60+ FULL SERVICE OIL CHANGE. Theres a reason i stopped using you guys over 3 years ago and other poor reviews confirm it, i wont be back.
I’m From out of state and traveling with 3 cats, thankfully lube master was more than accommodating! Great prices and quick service .5 star
Edit: Recieved an oil change, had a near miss due to faulty service but the owner refunded me as a result. Thats the nicest way I can put it.
Owner is fantastic. Service is unparalleled. Best in town.
Fast and efficient service from a very respectful crew ! Will always go here when I’m in town, thanks guys .
These guys are the best ! I have been going here for years with all of my parents cars my vehicles as well. If you need great service and a family feel, come see these guys. Why give your hard earned money to some corporate company just to have them skip corners and you are just a number.These guys do the job right.
I have been a customer for years and have never had a problem. They will not do things like try to sell you wiper blades or air filters if you dont need them unless you ask him to replace them anyway. They go above and beyond the call of duty every time and I will go there over any competitor.
Only place in Springfield to get your oil change Randy is one of the best small business owners in town hell give you the shirt off his back just to make sure your car is perfect
Randy has always been friendly, fast, reliable & honest! He doesnt tell you 101 things are wrong with your car just to make $
Randy and the guys are awesome. Its the only place I go. $69.99 with full service synthetic Mobil 1 is acceptable.
Great, honest, locally-owned business. Used them for years without any problems!
These guys are by far the best in town!!!!
They put the same filter back on. I think they added some oil. But I checked before and after. Same dirty filter. Called him out on it. He admitted to it then got another dirty filter from the pile under the grate. Dont have time for crooked lube shops
I wanted a place to send my daughter for auto basic care while she attends UIS, but this is apparently not the place. The reviews submitted by some women and other patrons are not a good sign.
The guys there are fast and friendly
Speedy service and very friendly staff. Highly recommend!
Randy has been my go-to guy since I moved to Springfield. He always remembers my name and services my car with efficiency and professionalism. As a woman, I have had negative experiences with other oil change places. They always go for the up-sell and attempt to swindle me. This has never happened with Randys shop. I will be a lifetime customer.
Gonna use him again. Wont take advice on the referrals. But very friendly and fast.
Randy has always treated me great!
Great place, good people
I have been servicing my vehicles at Lube Master for years. They do not overreach when making servicing recommendations, and even give recommendations for savings not at their facility, and perform the service to the highest standard. In short, they treat both the cars and the owners right.
The owner likes to say that he uses Valaline Oil, which is really really National Oil. His Mobil 1 is really Super Tech Synthetic Oil. He likes to degrade women by talking about them as soon as they look the other direction. He is Rude!
Awesome and helpful staff for a quick oil change
This is the only place I go and I trust Randy and his staff with my cars. Super quick
Excellent service, friendly staff, great pricing. Closed on Sunday and Monday.
WELL I WENT TO THIS PLACE FEW DAYS AGO AND TODAY WE TRYING TO GO OUT OF TOWN TO SEE SOME FAMILY AND MY CAR IS MAKING NOISES. THIS ONLY HAPPENED AFTER I HAD MY OIL CHANGED THERE AND IT WAS MAKING THIS NOISE SINCE THEN. NOW THE NOISE IS VERY LOUD COMING FROM THE MOTOR. ANOTHER THING MADE ME UPSET IS I HEARD THE ONE SKINHEAD YOUNG DUDE SAY MY CAR WAS A PIECE OF S**T AND THE OTHER KID THEY HAVE WORKING THERE WAS SLAMMING MY DOORS WHEN HE WAS CLEANING THE INSIDE. THE OLD MAN WHO OWNS THE SHOP SEEMS LIKE HE COULD CARE LESS AS LONG AS HE GOT HIS MONEY. I AM NOT GOING HERE AGAIN AND NEITHER WILL ANYONE I KNOW. HOPE THEY GET SHUT DOWN FOR BAD BUSINESS WAYS.
Ive been going here for years.The service is always outstanding and punctual.Very knowledgeable and TRUSTWORTHY buisness.They have earned my buisness for years to come.Keep up the great work guys.-Matt
As a women, I felt very intimidated at this hole in the wall oil shop mainly because it seemed like the abrupt owner, Randy Herpel was trying to get me to do everything he possibly could so he could make more money. When I told him that I did not want anything extra done he got mad and basically stopped being nice to me (the dollar signs disappeared?) and it seemed like he just wanted me and my car out of his nasty small shop because he had some other vehicles show up that he could try to rip off.His employees look very unhappy as well which further justifies his unprofessional attitude. Mr. Randy Herpel might think I am just some women but I doubt he has a masters degree under his belt or any degree for that matter considering his arrogant attitude. YOU SIR need some skills in business management and customer relations or your business will soon be another underwritten statistic. From your MBA ex-customer.
Great prices, great people, great work.
The best of the best. Randy always takes care of his customers.
If I could give this place zero stars I would because thats how bad the service is. They did not know that my husband is retired mechanic and although he does not do any auto work now that I am fully aware of what does not seem right. IT DOES NOT SEEM RIGHT WHEN YOU HAVE PEOPLE PUTTING SOME CHEAP OFF BRAND OIL INTO MOBIL 1 CONTAINERS AND THEN CLOSING THEM UP AND PUTTING IT BACK ON YOUR SHELF!!! I really hope someone will look into this guys shady business. The owner is very rude and thinks people are stupid. His staff which consists of some young kids are very inconsistent and do not seem to know what they are doing. They told me my wipers needed replaced and although I did it, I went home and found out my grandson had changed them a few weeks ago! I would never go here again or recommend it to anyone. Written on behalf of my grandmother.
Owner is on site.Hes fantastic!
Honest, fast, reasonably priced. 👍
Fast friendly service.
It was Saturday and they were the open the latest out of everybody. And when I went to Midas they had 45 minutes until they closed and told me they couldnt change my oil.
Quick oil change
We were in and out
There the only place I go
Very friendly