I can count on my house being ready for overnight guests after Marina Maids has cleaned it. The women are friendly, efficient, and speedy. They dust everything very well - including our many, many framed photos that are all over the house. They do a great job in the kitchen and bathrooms, so important. I highly recommend these thorough and dependent women. And, Marina Maids has always happily accommodated any scheduling changes Ive needed. I try to treat all with courtesy and respect and have gotten the same in return.
Marina Maids are amazing! They provide an amazingly clean, fresh home on every single visit. I have recommended Marina Maids to several friends and they appreciate Marina Maids as well. I have complete trust in the people who come to clean our home, and I feel safe with Marina Maids in my home. Trust is a huge factor for me, so this speaks highly of the integrity they have displayed for 6+ years of reliably cleaning my home.
I have used Marina maids of Springfield for many years, and I could not be more satisfied. The cleaning teams are professional and competent. I can always rely on my house being completely cleaned in a very efficient and timely way. I would never consider switching to another cleaning service
I have been using Marina Maids for over 4+ years and I have to say I don’t plan on changing them anytime soon. They usually come w/ 2 or more in a crew knocking out all 3 floors within a 1.5 hours. I would highly recommend them to anyone who is looking for good service & good value!
Ive been using Marina Maids for years for bi-weekly house cleaning. They are always on time and accommodating with special requests, even during the pandemic. The house is left clean, smells great and the folks are always a joy to see! Love Marina Maids!!
Highly recommend Marina Maids.The cleaning teams are professional, punctual and most of all do a fantastic job of cleaning my home.Sometimes I miss the just cleaned smell even though my home is clean.
I have been using this company for the past 3 years for both my home and office cleaning. The last time they cleaned my office one of the cleaning staff (who was very rude) moved a piece of equipment (shredder) without unplugging it, therefore snatching the plug out the back and causing damage to the equipment which cost$300. I brought this to the managers attention and instead of him addressing the concern he had his employees text me (the customer) accusing me of lying about the damage. VERY UNPROFESSIONAL! I have since reached out several times without response. Long story short I will not be using this service any longer and they have lost a long time customer!
We have used Marina Maids for over 7 years. They are economical and the best value out there. Never any major problems. Would highly recommend
Very professional organization. My house is spotless after every monthly cleaning. Highly recommended Marina Maids
Very disappointed in this cleaning team. Leaves area unattended to. Marred furniture, broke various items within our home. Trash cans, blinds. furniture. Inability to resolve items broken around the house.
They are great. From the services to the employees. They even do my carpets twice a year.
The service is great! Been with them for 7 years and have been satisfied!
Professional and courteous. Keep up the great work!
This company has been servicing my home for the past few years, they are always on time, they clean perfectly, and they make the house smell wonderful. I really think everyone should try them out.
Marina Maids does an excellent job......I highly recommend to others!!
They are extremely professional, I’ll never stop choosing Marina Maids
I have used other maid services in the past, but Marina Maids really made the difference. They are definitely the best I have used, you don’t need to follow them to make sure they are doing what needs to be done. They are professionals and know what they are doing. My advice, stop shopping around, and settle on Marina Maids. You will not be disappointed.
I saw the car at my neighbors house and decided to try them because I needed help getting ready for a graduation party. The set up was easy and when the group arrived, I was pleasantly surprised as to how professional they were. The ladies took sections of the my home and cleaned so well. They cleaned in places that I never expected them to, like dusting the transom windows over my doors, lamps and under the sofa. They found an earring that I thought was long gone. About an hour into it, a quality manager stopped by to check on the team and point out areas that that needed more attention. I appreciate their help and plan to use them more often. I am happy with my choice! The quality of the work is worth the money. My house looks clean, but also feels clean. The best service I have had in awhile!
Ive been using Marina Maids for almost 2 years and they are amazing, every time! They are very easy and their cleaning is excellent! The prices are very affordable and their willing to work with you based on your schedule of frequency. Ive had them clean my townhouse regularly Ive had them clean my mothers house Ive had them clean my friends houses I can honestly recommend them and Im proud too. You can just leave the key with them or at the front desk they make it so easy! More than anything they are quick to come and clean up if I call on short notice, as a birthday gift, or to get the house ready for something, or a move out clean for my old place, or when I was going to have people over. I find thier flexibility, professionalism, trustworthiness, low prices unbelievable but they deliver every time so perfect for me they are a super clean maid service!!
Lack of honesty and some areas were left uncleaned. It was too late by the time I noticed. Dont recommend.
Thier cleaning service is far away below the amount you pay. If any body is considering to use the service, make sure you check during and after each spot cleaning . Because they miss/ jump without cleaning or they dont clean well. Very interesting!!
They’re very good, they work excellent and very friendly people!
We had marina maids come to clean our house . They did an amazing jobThe customer service excellent .They help us .Thank you so much Marina Maids
We had marina maids come to clean our house for almost a year. The first few times they did an amazing job. Eventually the work was so so, but we continued to use them because the customer service was accommodating. Today they were scheduled to clean our house as usual but we didnt have the key out front so I had to give directions to the spare which they were unable to find. I asked if they they could come back the next day and the gentlemen told me we would have to pay extra and was very rude implying I sent the cleaning ladies on a search for something that wasnt there. Very unprofessional to go back and forth and was very rude. We will no longer use this service. Cheap ... But you get what you pay for.
I USED this company as a recommendation from a family friend, but it turned out to NOT be a safe bet. They left a dirty house - dust on fireplace mantle, nothing picked up and dusted--more like dusted around. I had to go back and re-dust. Not happy with the staff at all, although timeliness was acceptable. One lady complained the entire time and when I asked them to clean the corners of the bathroom one of them looked at me grunted and rolled her eyes. When I walked around to see what they had done there was still dirt on the bathroom floor. They were In and out within 2.5 hours when it came time to pay them-- while the lady was accepting payment she was brushing more dirt underneath the carpet that was not swept up I had to go back and re-do all the floors..Very disappointing experience overall & would have hoped for a better job.