Price went up but several components inside the car wash is broken. My car was not clean after going g through the automatic wash and several vacuums are broken or missing and some do are not long enough to reach your car. They use to offer unlimited car drying towels now they give only one which is not sufficient. This place has gone down in quality significantly and up in price. Many of the same car washes cost $5 this location has gone up from $8 to $9. I think I’m done with this place.
Updated January 29th: I called as you asked, and sat on hold for more than 15 minutes. Your customer service sucks as much as your washI told the employees to pay close attention to the lift gate because it never gets clean unless brush wand is used to loosen dirt before it goes into the automated wash. They said of course and then only sprayed it. Bug guts on the front didnt get cleaned either
Not the best wash ive had. Have to scrub the front yourself. If i wanted to do that i would have gone to a self serve wash.
Customer service is great ive been a member for almost two years. Good service an always clean
Genius design: you enter, go straight through the wash and come out the other side with the free vacuums. The entire parking lot flows one way, so you dont have to worry about navigating around people. Theres someone to help you with paying at the front, so if you cant figure out, no worries! A basic wash is only $8 and thats worth it for the vacuum alone.
Nice customer service. Washed good n vacuums worked great
Just wonderful ive been there quite a lot,also love the car scent they give us.
The employee noticed the wash did not do a great job so helped clean the front of my car himself. Great service!
Beware if you sign up for the monthly car wash, make sure you read the fine print. Its a monthly automatic fee. Total BS and unprofessional without clearly ensuring you are aware of this agreement.
I had the annual evergreen sap drips all over my car and then pollen stuck to it. It is quite a chore to get it off so this year I decided to give the car wash a try.The man explained the different levels of wash and membership and even told me if it didn’t come off I could run it through again. I was amazed, the drips just fell off. I also vacuumed with no extra charge. This is a great car wash and I’ll use it forever.
Fast (3 minutes), automated car wash with brushes. Worked GREAT!! Tons of winter crud to get off, got it all in one wash! A little pricey compared to my usual place: 3 different washes at $8, $15 or $21. I picked the midrange $15 wash and it did fantastic. Dont be intimidated by a long line, it moves pretty fast.
Wash was pretty good, but cant find the value in unlimited washes on one car that is a weekend car. Maybe if I could wash any of my cars that would be great. No matter what it will never compare to a good at home handwash.
Had to run through it twice then go across the street to wash it myself.. guy at the beginning was rude and unprofessional. I was VERY disappointed. Never again will I go there
Friendly service and vacuums were high pressure. One vacuum was low pressure.
Customer service is always polite and helpful.
Treat you like royalty!!! Absolutely love this car wash!!
Unlimited premium car washes for a month at $39.95. Premium usually costs $21.00. I’ve washed my vehicle 3 times this week. Already paid for itself !!
Not a perfect wash, but it cuts the salt. The vacuum works very well. The guys are nice. They didnt have the scrub brush out for me and no one did it for me, so the back of my pilot is still dirty. But overall, I am satisfied.
Thanks to the new Spin Wash on E Main, I got a killer deal on the RapidPass. Vaccums have more sucking power than the ladies on Selma. I went the other day and sucked up my youngest by accident and had to go retrieve her from the barrel. Listen to me when I tell you to be careful with them vacs
Always do a great job cleaning my car and I love that there is free vacuums anytime that you want to use them just wish that there was more vacuums or you have to get there early enough or you cant get a spot!! But I have a monthly membership that is $29.95 just wish it was cheaper!
Nice experience! Enjoyed the free vacuums afterwards.
The wash on east main is better
Went to wash my car today and of course the wash was not working properly. one of the brushes was not working so it left most of the car still dirty and it was a waste of money. the mat cleaner was not working. it seems to be always something with this place.
The best spot to get a car wash buy the 30 or 40 a month package u can get unlimited washes so worth it update guys these guys were taking money out of my account without permission for the monthly car washes u suppose to go there to get the monthly renewed and that was from the workers so be careful guys
A great car wash.
There was soap left on my vehicle, and the tires were not clean.
Average car wash. Did a poor job on bugs up front and missed 1/4 of the rear lift gat on our explorer. Chose the 21.00 car wash and For the price I expected more. If you are going to run a carwash that has very limited staff and does an overall so so job then only charge the basic price. Don’t set expectations with price and then disappoint.
I have 3 vehicles all on unlimited plans. The last time I was successful at washing all my vehicles was January 2nd. I have been to the car wash 6 times since January 2nd and every time I go it’s been closed. Arrived at 5:45 PM on January 21st and again it’s closed. I have no idea why I’m paying $90 a month for a service I can’t use. When spin light opens here soon I will be changing my plans all over to them. I’d like to say this was a isolated incident but I can’t say how many times this happened over the years. A couple summers ago they were closed for a whole week straight for a part that had went out. Unfortunately until the new wash is finished I have no other options in Springfield.
Ever since the change on ownership, this place has gone downhill. They only offer one type of wash, they dont wash the front of your car before you go through, no air freshners, etc. Iwill not be coming here again.
Have of it didnt work 😕
Even though we canceled our membership 3 weeks in advance they still took the money out. Their customer service won’t answer their phones. I know it’s not the people at the car wash’s fault for that but still they need better customer service
$31 wash and the car was still dirty, thought I would run it threw and try this car wash, I will not be back, front and back of car was filthy when I got home and looked !
Attendants very nice
Wonderful job and great price. Despite the very long line it really doesnt take very long.
Three minutes for a great car wash. The vacuum are powerful so it doesnt take long to get the job done.
Good wash and free vaccum.
It was awesome, except they dont give out the air fresheners anymore. $18 for a car wash and all you give me is a folded up blue towel? Doesnt sound fair to me
The monthly auto pay is nice but should have option to have auto pay for higher end service not just the basic. But it is nice to be able to just drive up and it auto scans and we drive right in
Their equipment needs maintenance some brushes arent working
Best Car Wash in Springfield. Great Service and Friendly Staff.
Jfikgdchvk nckvmv Im speechlessMy car is spotless
When I first got here there was a line a long line but it didnt take no time at all and I was getting my car washed drying it off and I was done that place is great
A pretty decent service. Free sweepers.
Good place for a cheap wash. They dont clean the rear end of the car!
I have not been to Goo Goo in quite awhile. I did like the pre-scrub station before you get in line (although I didnt see it when I got in line). They no longer scrub the front of your car where all the bugs are. ☹️ After the wash, I think I had even more bugs on the front! Like one bug was still thick n juicy and just dry on the outside. I purchased the buckeye special, $15. I spoke with an employee and he said I could go back thru the line and hit the pre-scrub station I missed before and go through again. I opted to use the floor mat cleaning station because it was the closest. Although my scrubbing skills were not up to par because I was stuffed from dinner and bending over with rigorous arm movements did not make a clean front car. I did appreciate the air freshener and mini towel. I would have given 2 stars but since I helped with the cleaning, I gave it 3 stars!
Good thing is it moves pretty quickly, but lacks detailed cleaning, doesnt rinse soap very well.
Very comfortable staffing and friendly
Monthly Unlimited Premium Package
Did a pretty good job. Staff was friendly and helpful. Wish the mat cleaner worked better.
The only car wash I go to
Car wash was okay, vacuums was terrible. Ends would not stay on hoses. Think Ill go elsewhere next time
Staff is always amazing!
I love a good car wash. This is one of the best with lots of wash options.
Good carwash. Love the free car freshener and free vacuum. Staff was pretty friendly.
Awesome! Only place I go. Great wash and love the airfreshener. And free vacuum! Love this place
Have a white 2019 kia and the never brush it so the trunk is always still so dirty. Not going back.
Busy, but lined moved quickly enough and got swept out and dryer & off I went! :)
Didnt get all the dirt off my car!
Not to bad if you are running short on time. Great vacuums.
I have the monthly membership. Wash the car once or twice a week so I figured why not. Half the time I go one or more things are broken or they are closed cause something is broke. If they took the time to do regular maintenance everything would not brake. Canceling my monthly withdrawal from my bank.
Great wash super nice employees
The carwash was very nice and you get free access to hi power vacuums.
The personnel staff go goo goo to insure one is satisfied!Thanks much. Will return!
Always a good experience! Thanks 👍
When finished my car was still dirty and needed rewashed.
Always a great job here. Easy in and out, too.
Best place for a quick 3 minute car wash. Always get the polymer pro. Keeps my car looking excellent!
It missed my whole front end.
Its ok.. just would be nice if they actually used the pre cleaner on my car before I go in like they use to.. but its cool..
Great car wash that has free vacuums and free mat cleaner. They even supply a big tub of soapy water that you can prewash the parts of your car that always seem to get missed in regular car washes. They give you a free air freshener. Top of the line car wash. The employees are super.
My car didnt even get clean they told me when I came back in the next time they would just give me another wash I went back through and no one knew anything about it very upsetting
Love that I can vacume and work on windows and inside my car. Great prices, helpful, friendly staff. Use this car wash weekly!!
Lots of problems but the staff is always nice.
I have express passes on all our fleet vehicles.Great bargin
Great car wash, free vaccumes with wash. Would highly recommend.
Close, customer friendly. Quiet and safe.
Bought the best wash for my car and the sides of my car are sill super dirty.. The only thing I like about this place are the vacuums they are the best. And the workers here are nice and polite.. I also received a scratch on my passenger side that was not there before and its a deep one.
Nice job.
They took away some selections.you either get cheap or expensive now..wont be going back.
Every time I go there something is broken and I go three times a week .
Love getting our vehicles washed here! Friendly staff!
Best car wash in Springfield. You cant beat the price.
Good wash.. workers seem like they only do one side of the car. Glad they put out brushes for the customers to prewash our own car. ?? Customer service could be a bit better. Otherwise a quick place to get a good auto wash.
This car wash has been in Springfield a few years . seems like every fourth or fifth visit there is something not working . very annoying to drive across town to find they arent open because something isnt working again. Think i might start washing at home.
A little pricey but does a really good job. I took two of my cars through today. One got $12 and the other one got $15. Had an issue with the $15 one, didnt do anything on the tires. Called asst mgr Chas and he set me up for a free wash. Excellent service! Been there a lot and will continue to go back. Best wash in town!!
Pushed through to fast and did not get wheel shine that was paid for
Needed a quick wash and thats what I got. Even though the line was long, it moved quickly.Received an air freshener, it smells just like Sprite. Love it! Id go back just for another one of those!
Service here when this car wash first opened was great! Nowadays its it went down hill. Still a fash place to get a decent car washing!
Finally a car wash that actually touches your car! This place gets your car very clean and even does a great job getting your wheels clean from all the brake dust that builds up. I have never been to a car wash that also shines your tires, I love this feature!They have vacuums that are available to use after you run your car through the wash. With the top 2 wash options they give you car air fresheners, its these small things that really sell it for me.
Was much better when it first opened. Doesnt do such as good anymore
Very nice car wash
Bought 21.00 wash for my car and my car still had dirt on it and soap was still on it .and the attendant on sprayed on side of my car at the start.Waste of money the last 3 times I went .Never again !Dont waste your money.
Awesome Car Wash!! Its does everything by itself 🙂