user
Personal Touch Express Car Wash
739 Boston Rd, Springfield, MA 01119, United States
Appearance
Personal Touch Express Car Wash

Comments
Ru
Review №1

This is one hell of a good car wash it does a wonderful job on your cars if I was you people I would give it a try and plus its got free free vacuuming

Br
Review №2

Love this place.And the worker (Andrew) very helpful and always smiling

Ro
Review №3

These folks are awesome! One guy showed me how to use the carpet cleaner and wow did it work! Both self service and robo services to boot! Yee haww!

ta
Review №4

I never been there, but I do get to see the after look. And the final

Ju
Review №5

Really good car wash, and a lot of options to clean your vehicle

Le
Review №6

I love this place they always treat you so courteous and with a smile and if you dont like the wash job you can go through again and remember it never hurts to tip

Fr
Review №7

Great place . Recommend getting a pass well worth the money! Free vacuum

Ni
Review №8

Nice car wash, very well maintained.

JA
Review №9

I like it there, awsome prices. 19.99 a month for basic washes, up to 2 per day. Good vaccums and workers too!

Ro
Review №10

Dont pay for the pass u get the same wash as basic wash

Jo
Review №11

Free vacuum for 5 minutes was good but had to find one that worked. Our van still had grime on it.

Ch
Review №12

Just stopped to vacuum.

Gl
Review №13

Love it the only issue is sometimes it gets crowded when I want to wash the car is always full and the vacuum time to time I dont find a space to vacuum other than that I love this place 😊

Lu
Review №14

Its great! My husband loves it! We come here all the time. Great monthly payments for unlimited wash.

Pe
Review №15

Awesome place for a quick wash free vacuuming and your on your way...

Mi
Review №16

Not the best but the monthly package aint bad

Ru
Review №17

The guys that work there make a great job

Ju
Review №18

I dont like it because the car does not come out clean, the rings and tires are still almost as dirty, the drying when it comes out is not complete. IT DOES NOT WORK !!

Mi
Review №19

The worst customer service!

Er
Review №20

This place is always so nice, clean, and the customer service is great!

St
Review №21

For what it is, its a decent place. I had an issue with one of the touch-free bays not cleaning the rear of my car and after a little fuss, the employee gave me a free wash. I added an extra star because their vacuums are amazing.

Ke
Review №22

Good vacs as well as wash only 20 a month wash as many times as u want

Ca
Review №23

The vacuums were worthless even free. Hardly any suction. Wash was good.

Bi
Review №24

Cleans my truck nice including tires

M
Review №25

Decent vacuums, much better then used to be.Month to month pass up to 2 car washes per day

Em
Review №26

$24:99 for the package is a great deal..my car is shiney and clean..👍👍

Re
Review №27

Excellent car wash. I bought the silver package (one step up from the basic wash) The wash left my suv shining! They have free vacuums for customers to use. They offer monthly packages for reasonable prices. The silver package includes wheel bright, undercarriage clean, and clear coat sealant for $11.99. The monthly package for the silver wash is $19.98 which is extremely cost effective for someone who likes to wash their car more than once a month. They also have a special line for monthly members. Monthly memberships are also great gift ideas!!

Ju
Review №28

Although I dont get my car washed here I was driving by and noticed that staff at this location did not hold up the covid-19 rules and regulations. They cannot enforce social distancing although certain individuals did social distance on their own while others didnt.

Ka
Review №29

Really surprised with the inexpensive for the basic car wash all their utilities and washingtonil is superb and really gets your car very nice and if youre not satisfied they will do it over

Ki
Review №30

Car wash. Does what it says, friendly service.

VI
Review №31

Great car-wash.

Mo
Review №32

You get a good car wash

KS
Review №33

Decent place to wash more than enough room not to wait and if you do wont be long

Gl
Review №34

Sometimes they are out of service and make errors charging my bank twice in a month vacuums constantly full.

Al
Review №35

Went there for a car wash

Tr
Review №36

Great 👍

G-
Review №37

They get the job done. Great workers and owner. They put a personal touch on your property.

Le
Review №38

Quick and good service

Sh
Review №39

I went in to have their $30 super cleaning and I was not disappointed they did an excellent job of vacuuming the floor, cleaning the seats, cleaning the dashboards, cleaning the wheel wells, the tires giving the car a thorough polish almost like a super spruce. Excellent job and I highly recommend this excellent establishment

Di
Review №40

My husband has a monthly automatic renewal for his car that is definitely well worth the money here.He always gets a perfect wash on his vehicle..That makes it worth the money!!!I have been to car washes and I have to get out of my vehicle and Its slippery from the hot wax that I stepped in because its now on the bottom of my shoes and I am trying to get around the front of my vehicle to see how much of the grill and front end have been cleaned and the tires ect... I end up going back around for another wash because I just spent a ton of money on all these extra items added into my wash and you would never have know.We have had no complaints 😊 here!I wish that they would give us a free air freshener like most car washes do(hint hint) LOLThey have a bunch of nice vacuums and everything is so updated and newer.I hope they build a few more in the surrounding cities.

Ma
Review №41

Love the free vacuuming and the car wash is a good price.

Ci
Review №42

Wonderful car wash at cheap prices! Also, once you become a member you are able to utilize their services at a discounted price (i.e. car detailing, wax services, etc). Its great, because you are able to wash your car at least once a day, with no additional charges!!!!

Ja
Review №43

Great place to go get your car wash free vacuums and monthly plan is easy to set up

Ro
Review №44

Always clean, the best place to clean or wash the car

to
Review №45

Nice place. If you dont go at the right time. Its packed. I just wish the workers were not in such a rush.

Lu
Review №46

Free vacuums, always clean, they have a rug machine thats pretty cool to dust off the. Carpets

Ci
Review №47

The employee are great and always helpful. No hassle

Do
Review №48

Does the J.O.B.

Mi
Review №49

Inexpensive. Pretty good. Fast. No hassles. Recommended.

La
Review №50

From 4 stars to 1.1. Touch free bay doesnt work2. Regular wash bay scratches and swirls car paint3. Self serve bays steal your money4. Employees dont care about any of the above5. Never going back, not even for the vacs

ro
Review №51

Bought a monthly platinum and when I asked for wheel cleaner was told it was all in the same spray they use in the beginning, when I exited wheels were filthy, never again.

Ja
Review №52

It was cool and cheap I like that place

Ca
Review №53

Best car wash ever.

Sy
Review №54

Am disappointed the vacuums are not working for a few days now, especially since Im a paying customer of the car wash.

Tr
Review №55

Messed up on my card a few times staff is good manager Daniel the manager is good guy

Ja
Review №56

They take a different approach to washing your car. They also have lights on the soap and water so you get a light show while getting your car washed. If you have kids they may enjoy going through here as well. Price is a little higher than most car washed but my car seems to be cleaned than most other car washed when I take it through here.

H
Review №57

Never been there

MA
Review №58

Somo auto wash machine broken and they dont announce.

ca
Review №59

Nice

Jo
Review №60

I wash my car here every day its a great car wash

Al
Review №61

The car wash service broke my valve tire sensor, the employee didnt say anything thing to me... so when I drove off notice that my front left tire was COMPLETELY FLAT! When I spoke to the manage basically told me that it was my fault! $250 later for a $8 car wash! Dont waste your time!!!

Vi
Review №62

Very nice and polite people...

Di
Review №63

Nice and convenient but it beens my front license plate every time its about ready to snap both ends off. Price went up to 24.99 to much not going back here.

Pe
Review №64

Excellent

sh
Review №65

Great car wash. But I dont recommend getting your car washed here when they are really really busy. Your car wont come out clean. But go here when they arent busy Then its hands down one of the best car wash in Spfld.

No
Review №66

Best place in the field hands down love my gold pass membership and the free vacuums oh and cant forget the rug beater, ya should add more of those they work great👍

L
Review №67

Called about there prices and the person that answered was very rude about it saying why dont you just come by and find out.. Really?? You call that Good Customer Service? I dont think so!!! And they have 4-4.5 Stars I dont understand why... I know I wont go there now, can only imagine how I would be treated if I went here probably worse than over the phone.. YOU NEED TO LEARN HOW TO SPEAK TO YOUR CUSTOMERS OVER THE PHONE AND BEING RUDE IS NOT ONE OF THEM!!! Thanks for turning me away from your business.....

Do
Review №68

Did what it is supposed to

Ty
Review №69

Place is clean and tidy and free vacumms​ is a plus. The only complaint I have with touchless wash is it seems to spray out less soap on the left side. And the final rinse gives you the green and starts the drier before its done rinsing.

Vi
Review №70

They help essential workers

le
Review №71

This place use car products cheapest soap on the market cheap soaps and those cheap vacuums never suck good cheap soaps u can buy them at genders auto and wash ur own car lol

Ha
Review №72

Best car wash places

St
Review №73

Left a nice tip and the guys went the xtra mile. Car looked amazing for a car wash

Ca
Review №74

You have to get the cat wash pass it is worth it

Ka
Review №75

Great place but dont use your debit in the self serve car ports - was charged $22.50 for an 11 minute car wash . . .

An
Review №76

My wife goes here. She loves it

He
Review №77

How does a car wash bend a brand new license plate!? And I mean like legit FOLD 2 inches in from top to bottom on one side

Jo
Review №78

Love washing my car here

S
Review №79

Lots of garbage in the lot. Barrels were over flowing with trash.

Ya
Review №80

Car doesnt get out completely clean, but its really use full when is snowing

Er
Review №81

They double charged me every month for over a year! They refunded my money, but it was $250!

Ha
Review №82

They pay attention to the people who needs help.

Co
Review №83

Quick and easy car wash

Ba
Review №84

Had to wash the car twice for my desired cleanliness

Tr
Review №85

Love this place. Great monthly wash plans.

Li
Review №86

Beautiful update of the whole property. Great monthly wash deals.

Sa
Review №87

Tbe place to wash your car clean and quick

Sh
Review №88

Easy to use

Jo
Review №89

Convenient but need to fix the vacuums.

li
Review №90

Car came out really clean

GL
Review №91

Great place to wash ur car

De
Review №92

Its ok. The vacuums did the job.

Re
Review №93

Great service and free vacuum after wash

Ar
Review №94

Do good job

QU
Review №95

Awesome place to have your vehicle clean

Br
Review №96

Good place to wash the car

Em
Review №97

Go here every day! !Loved the wash pass!

Ar
Review №98

Excellent cleaning. Everything new.

Ch
Review №99

Looking forward to seeing the new location.

Wi
Review №100

Many vacs to choose from unlike other car washes. They get u in and out

Information
69 Photos
100 Comments
4.3 Rating
  • Address:739 Boston Rd, Springfield, MA 01119, United States
  • Site:http://personaltouchcarwashes.com/
  • Phone:+1 413-783-4333
Categories
  • Car detailing service
  • Car wash
  • Self service car wash
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:7am–8pm
  • Saturday:7am–8pm
  • Sunday:7am–8pm
Similar organizations