Friendly staff, knowledgeable, clean and very affordable prices. I highly recommend Waynes Garage for mechanical needs. Great job guys and gals!

I’ve had 2 experiences with this shop. Completely honest, upstanding people. It’s nice to have local garage where the people are friendly, listen, beyond reasonable and work hard to serve you. I won’t go anywhere else again.

Im very pleased with my experience here. Great communication, did a great job and happy to have a positive experience at a shop I have never used (im hesitant to use any unfamiliar shop for anything).They came in under the estimate and they were very flexible with my schedule. I also noticed the shop was very clean and well organized, overall Im happy and my repair was done right.

I brought in my vehicle because it needed a head gasket repair. The gentleman I worked with, Jerry, was fantastic. He kept me informed while they repaired my vehicle, advised of services I should consider and why I should consider them. Amazing service and experience, I will definitely be going back to them.

Old School honest at this place. Fast, great communication. My go to guys from now on. 5 Stars.

Two days with the car and $300 later and all they can tell me is “I don’t know what the problem is”.The guy “jerry” kept telling me we are running the codes. I could of done the same thing for free at autozone and looked up the codes on Google.Not a good way to get repeat customers and when I told him that he just chuckled and said ok.So…. Update. Took car to Nissan dealership in Eugene and for $137 they figured out what was wrong in 3 hours. So don’t tell me I had my facts wrong. It was a poor choice to choose your shop to look at the car and the incompetence of your mechanic is why I am upset about the situation. If you think it’s ok to charge a customer $300 for some computer time and a few test drives then I’m really surprised you stay in business.

Replaced my headlight - very nice people, great service. I called around for pricing and availability and Wayne’s garage was the shortest wait time and a much better price than the Lexus dealership.. Great value. I will recommend to my friends and use them again to service my car.

They waste ur time and charge you money about that simple

Easy to work with! They talked us through the problems, I felt like I understood everything they were going to do and never felt pressured to do more! Will definitely come here in the future

Great guys! Cost was actually a couple bucks cheaper than the estimate. Woyld definitely recommend!

Didnt do the work that my car needed

These guys were great. I needed an emergency repair on my friends car who was flying back in from out of town to drive two hours home. They were able to help us, and had us out of there in time to get her car to her. Cost was very reasonable too.

I went to Waynes garage when my vehicle stopped running. I had heard good things about them so I thought I would give them a try. They called me halfway through the day to let me know that my fuel pump needed to be replaced and that it would cost me $1000. When I asked them for a breakdown on the costs they said that the fuel pump was $550 and the labor portion was $450. Well, my brother is an auto mechanic but he was too busy at his job to do it for us. However, he was able to get the part for me for $240, the same price it costs Waynes garage. Thats over a $300 profit their making on the part alone. Now, I understand that all companies are in business to make a profit and that everything you buy has a mark-up to it. But the suggested retail price from the company my brother got it from was $450. When I asked them to install the part that I got they said that they wouldnt do it because they only install quality AC delco fuel pumps. When I informed them that it was an AC delco fuel pump new in box they started backpedaling. In the end they said that they werent willing to do it unless I bought the part from them. So I had the car towed somewhere else. What a great decision that turned out to be. When I paid the diagnostic bill at Waynes the service writer asked me if my brother was going to spend the 4-5 hours it takes to replace the fuel pump. I was shocked at that since the other shop I took it to said that its a 2 hour and 15 minute job. HE WAS TRYING TO RIP ME OFF. The other shop was willing to use the part I had and did the work for $200. So even after paying the tow bill I still saved over $175 just in service costs. So, I saved over $485 by taking it somewhere else.Note: This even occurred in 2010 and they somehow got my original review deleted. I have had this happen before so I saved a copy. They have five star reviews from 10 years ago on this site so I dont see how mine is not also still relevant.

Great service and even gave me great advice after I moved out of town.

I was very surprised to see an outfit with such professionalism. Technicians in such an environment, such as Wayne’s garage are very rare and very hard to find

I have taken both my cars here for years and have always had an excellent experience. The mechanics are friendly, honest, and always fairly priced. I really appreciate the diagnostic charge being applied to the repair costs. My most recent experience is having a brake job quoted half of what Les Schwab quoted me. I would recommend this shop for everyone!

Cooperative and helpful in providing an estimate

Waynes always provides excellent service at a fair price. When I had to take my car in during the COVID epidemic they followed all safety protocols and it was the same great customer experience, despite the circumstances.

Always very knowledgeable and polite. Availability is great and service is excellent. Convenient location and all around Ive had all positive experiences.

Dropped off my 2014 Jeep to fix an actuator that was making a clicking noise. They identified the problem, ordered the part and had my car ready for me to pick up within 24 hours, and it was washed. Great service, very friendly. Fair prices and up front charges with clear explanation. Definitely will be returning here in the future!

We trust our vehicles to Waynes! Theyre honest straight forward and willing to help. They have done everything for us from simple oil changes to full 50,000 mile checks.

Consistently top level service, honest & ethical business practices, and fair prices. We’ve taken various vehicles to Wayne’s Garage for many years.

I took my car in for diagnosis of slack or play in the drive train - kind of a clack when you get on or off the gas and sometimes when it shifts under light load - we went for a road test and the service writer heard & felt the slack - so I left the car - they called me about 4 hrs. later and said it was done and came and picked me up - back at the shop they said they couldnt figure out what was causing the problem but charged me $100+ anyway. So I kind of feel like it was a waste of $100 + I did call another shop.and they said they wouldnt charge me if they couldnt solve the problem !What I find so frustrating is that I explained to the service writer that I had had a bad experience at another shop a few years ago - taken my car in for diagnosis of a specific issue and then been charged (well) over $100 even though the cause had not been identified - and that that was the scenario I particularly wanted to avoid ! Thats why I took my car to Waynes - they have good reviews, accolades, awards, etc. - sounds like the place to go - but it just didnt work out for me ! They did say that two of the motor mounts were a little sloppy, but that that wasnt related to the slack issue, however they did recommend replacing the mounts ($1200 ?) first and then perusing the unidentified slack - doesnt make sense to me ! Back to square one I guess ! 😕

The best shrimp burrito in town

Quick turnaround, very knowledgeable employees and get straight to the point. Highly recommend!

I truly believe in guardian angels, and today, i and my daughters guardian angel came in the form of a very compassionate, understanding, empathetic, honest, and caring service technician at Waynes Garage in Eugene, OR by the name of (BRAD).My daughter had just had an oil change completed by Valvoline Instant Oil Change in Portland, OR and unbeknown to her the oil change that was performed was not executed in the correct professional manner that it should have been. She had this oil change done because she was traveling from Portland to Los Angeles and wanted to take preventative measures before traveling such a long distance.Approximately two hours after the oil change was performed on her vehicle, I received a very frantic phone call from my daughter explaining to me that she had to pull over because the check engine light on the dash board had come on.It was close to 3pm in the afternoon when i received the call from my daughter, so i knew i had to keep calm and act as quickly as possible because most mechanics close at 5pm.My motherly instinct kicked in and i did a quick (Google) search for a mechanic in Springfield, OR and thats when i found (BRAD) at Waynes Garage.Because my time was very limited i didnt get a chance to read any reviews or do any extensive searching to find out what the ratings were for Waynes Garage. However, i can honestly say that the personalized service that (BRAD) displayed towards myself and my daughter speaks volumes about his character.(BRAD) made me feel comfortable from the very first moment he picked up the phone and introduced himself. (BRAD) listened to understand and not just to reply which i found very comforting and reassuring. I explained to (BRAD) that i live in California and would need to pay for any rendered services with my credit card over the phone, and he explained that it would not be a problem for him to accommodate my request. (BRAD) had also explained to me that there would be a diagnostic charge of $150 to determine what the possible cause for the check engine light was, which i found to be a very reasonable price.(BRAD) went above and beyond to call me and inform me that my daughter had made it safely to his location and to also confirm approval for the above diagnostic charge for $150.About 10 minutes after my daughters arrival to Waynes Garage, (BRAD) made an assessment and found that Valvoline Instant Oil Change did not put a hose back correctly, which caused the check engine light to come on. (BRAD) assisted my daughter and got her back on the road in a very timely manner.When i attempted to place (BRAD) on hold so that i could grab my credit card to pay for his time and services he politely stopped me and said There will be no charge. I couldnt believe what i had just heard so i took a deep breath and said Brad you have to let me do something. and he responded dont worry about it. It brought me to tears to know that GOD put (BRAD) before me and my daughter today to serve as our guardian angel, because acts of great kindness such as (BRAD) has displayed towards myself and my daughter are true acts of a higher being.(BRAD) thank you so much for all that you did for myself and my daughter.I hope that all the kindness you give, you get back ten fold because you truly deserve it. We are very blessed, thankful and highly favored to have you as our (angel mechanic) today. Thank you, Thank you, Thank You.Best Regards,Lila and Kristina

Cool guys. Weve been taking our car there for a few years and they always take good care of us.

Great service and very friendly staff.

They have hearts of gold. Mechanics with heart and integrity!

Great service! Helped me out when I was in a bind to get out of town, took my truck rt in, fixed the problem. I was super pumped. Highly recommend

Well done. Thanks again guys! Honest, great communication throughout process. Im not happy with my car, ha ha, but these guys treated my car, myself and my family with integrity. Having a vehicle breakdown is stressful enough . With Waynes I at least know I will be well informed, and treated with respect. These guys even picked me up to go get my vehicle when it was ready! We work hard in my family and treat others with respect! Qualities I look for when im doing business with others. Waynes has earned my business. I TRUST them! Thanks again guys!

These people saved the day!! I cant give them any higher praise. Thank you so much! I just wanted everyone to know what an amazing staff, and expert job on my vehicle

These guys are great. They did a vehicle inspection at short notice and saved me getting screwed on unnecessary repairs at a local dealer. Will be bringing car to them for service from now on.

My car was over heating and needed to have it looked at. Before I even brought it in, they were very helpful over the phone offering advice (no pressure to just bring it in). Afterward I decided on my own to give them a shot. They fixed it and I got to drive it home the very next day.Reasonable rates (they even washed and vacuumed my car!)I will gladly use and recommend them again!

So far Ive had my 96 Miata in for a general inspection, a valve cover gasket replacement, and transmission fluid changed. They had a person drive me home and back, which is super convenient. I came back to complain about harsh shifting after the trans fluid change, so they put in full synthetic for me to try out and didnt charge me for the extra fluid - super cool! Do you want a long term customer? Because thats how you get a long term customer.

I brought in my 1999 Mazda B4000 pick up because it was running poorly. I found out that I needed a new engine, not surprising I had 220 thousand miles on it. No pressure they gave my many options as to what I could do and I felt conformable going with a engine replacement. They called often with up dates and after I got it back it and it needed some minor adjustments they got me back in and did the work right away. They also took my truck for a drive out to Coberg to make sure all was well with my repair. I have found a garage I can trust and will recommend them to others.

Very disappointing !! I would NOT RECOMMEND THIS SHOP!!!

Never unhappy with their work. Weve been going to Waynes for years.

Always great service. Only place Id go in Eugene/Springfield.

Recently took my 2006 subaru B9 tribeca for car repair -- for a noise coming form the idler tensioner pulley ------- Infomation from the internet and from people sources the cost should be under $200 out the door.A call back from this garage the cost was ------ $390.00 -----SHOCK SHOCK SHOCK ---- I NEEDED THE CAR BACK - REALIZING I WAS IN A BIND i RELUCTANLY AGREED - BUT I WILL NEVER TAKE MY VEHICLES BACK THERE AGAIN -- THEY ARE WAY OVER PRICED

These guys have been servicing my Volkswagen for years and have always given me great service.

Great service. Will walk you thru the issue and offer choices.

I know there is such thing as human error, but this is ridiculous. I came in about a week and a half ago for a full vehicle inspection. All of my mirrors had been moved, my seat had been moved, and even my steering wheel had been moved. Not to mention the receptionist had a bit of an attitude. I am currently at Aamco trying to get a wheel bearing replaced, and come to find that Wayne’s had forgotten to put my wheel lock back in my truck. Okay, that’s not so much of a problem, human error and all. However, when I returned to Aamco, it is discovered that they gave me the wrong wheel lock. The only reason I am giving two stars is because this time they have offered to drive out to Aamco to deliver the (hopefully) correct wheel lock. This has been beyond frustrating and I will not be returning to Wayne’s Garage.

Too expensive, misdiagnosed the issue, and are always overbooked so it takes longer than average to get in. Dont go there.

Honest, showed me what was wrong, what could go wrong, and didn’t pressure me to pay for anything I didn’t want to have worked on.

Really amazing experience with getting my overheating car checked out. Customer service is a lost art - but not here. Highly recommend.

Had my car all day couldnt find anything wrong, charged me $64.00 and Next day found the problem it was a spring on my pressure plate . something they couldnt of fixed ..I had it towed to the shop that did the repairs all fixed now

Install a bolt that hold the timing tensioner $650 a little Ridiculous

Great people

Not very helpful