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Master Auto Care
5272 Port Royal Rd, Springfield, VA 22151, United States
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Master Auto Care

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Co
Review №1

Went here for a minor fix and the staff was super helpful and kind. I will definitely be coming back here for future repairs and maintenance.

Ma
Review №2

A 5 star mechanic is like a unicorn. Kevin did a lot of work for my 2000 toyota 4runner (inc timing belt) and was more than fair with his price and the work was great and fast!

At
Review №3

Kevin and the mechanics at Master Auto Care are the best Ive found in the area. Theyre honest, proficient and communicate with you in detail. The pricing is fair and I have no doubts theyll stand behind their work. I like to do small jobs myself, but go here if something is bigger than I can handle or if time doesnt allow me the luxury of doing it myself. I have gone to them multiple times and have sent others there all with positive experiences. Recently I took my truck there and I didnt get the work done from them because the transmission needed to be rebuilt and there are specialty shops for that. Kevin kindly and patiently worked with me to allow for a smooth transfer of the truck to the other shop, he certainly could have washed his hands of it but did not. Really shows he cares about his customers and his relationships!

Y
Review №4

Have been going to this shop over a decade. The best.

Ro
Review №5

Shocks and struts were replaced. Dealership wanted 3300.00 for everything and he did it for a fraction of the cost. My car drives like new again! Highly Recommend !

Ch
Review №6

Had a multitude of mechanical repairs to do, Cost was exceptionally well priced. They were quick, professional, and very upfront on costs. Will definitely be using them for future work.

Br
Review №7

I can’t imagine going anywhere else. I’m so grateful I found mr. Kevin. He’s always so professional and fair I’ve never once been charged over for anything. He knows his way around a BMW which is really rare especially for how amazing the prices are. I know how to fix a lot of things on my BMW and I know how long things take and him and his guys are really amazing with how efficient they are. Don’t waste your time going anywhere else I drive 30 minutes one-way just to get here and get my car taken care of. I’ll be a customer for life

Ka
Review №8

I have been using Master Auto Care for a few years, and a few cars. Kevin is always friendly, professional, and straightforward. Their pricing is reasonable and their service is quick and quality.

Im
Review №9

Great customer service and really easy to communicate car troubles with. Happy I was recommended this place and I will be back for my next oil change :)

Yo
Review №10

Superb customer services. Telling all the details about your cars problem.

Ju
Review №11

I am so grateful my friend recommended Kevin. He’s honest, competent, skillful . My car is better than ever. He doesn’t over charge. On top of that, I didn’t realize that my car was overdue for inspection. He dropped it off to the gas station to get it done. Save this busy mama a trip. Thanks so much for your kindness.

V
Review №12

Kevin is really good, and very fair. He goes out of his way to let me know what he is doing. I trust him 100%...which is huge when it comes to car repair. 5 stars. I take all 3 of my cars to him for everything. My kids drive these cars, and I trust him to keep the cars safe and running good. He will text me pics and videos to let me know what work he is doing. This is the best auto repair I have ever had. I wish i could rate him 6 stars. I urge you to go to Master Auto and talk to Kevin if you needs any work done. Keep up the good work!!

Tu
Review №13

Very cool. Very professional. Reasonable and fear price. Im a small business owner. Mr. Kevin is the my mechanic for last ten years for my trucks, vans, sedans even my friends who needs any services his taking care of everything. Thanks a lot.

so
Review №14

One of the few men I trust. That is an invaluable trait in auto service. Its something everyone needs to take care of, Kevin makes it easy for the client. He makes it honest.

Th
Review №15

Mr. Hwang is one of the best mechanics and has great customer service

Al
Review №16

Went in to get my vehicle checked due to a funny noise when turning my steering wheel. Kevin, was extremely friendly and was very informative.After he and his team inspected my vehicle he came to me and took the time to explain what all of my issues were, made sure to ask me if I was okay with pricing, patiently showed me all the costs on the screen in his office and fixed everything that morning.

Da
Review №17

Kevin is honest, fair in his pricing, and a competent mechanic. Highly recommended!

Ki
Review №18

Kevin took fantastic care of me and my 04 Trailblazer! He provided immediate and detailed estimates, and got my car done FAST! He was able to get the required parts immediately (no ordering and waiting for several days!). He kept in regular contact with me and even sent videos and pictures of what he was doing (I was out of town). I went to Kevin based on all the great reviews and was NOT disappointed! If I need work done again, Im going back to Master Auto Care!

Jo
Review №19

THE MOST TRUSTWORTHY MECHANIC.He is most trustworthy period and he will NOT over charge you AT ALL. He is honest and this is must go place. Kevin (owner) is very smart and knows way around any car and knows where the problem is and how to fix it. His price is fair, accurate and fast. Very good mechanic!11/10!

Da
Review №20

I have a 2016 Honda pilot with more than 150k miles. Recently I had an oil change at a Honda dealer and received 4 pages of recommendations with some red colored immediate attention including timing belt change, PCV valve adjustment (of course i have no idea what that is😅), transmission and differential fluid replacement. The estimation was around $5400🤔. I knew it was over-priced and some unnecessary things were included. So I took it to Kevin and we went over the list of the recommedationand. He gave me honest reviews and said he would check the conditions on some parts when he work on. It is the peace of mind to know what I really need to do and have done correctly. Actually he worked on most items from the list except PCV thing and charged $1,786. the dealers estimation for the same work was $4300. $1786 vs $4300🤑🤑. And he showed me the boxes of the OEM parts he used. Honest and fair pricing🤩😍😘Thats why I made a trip to Springfield even though I live in Chantilly.

ch
Review №21

This place is absolutely amazing. I strongly recommended for you all to go there for best experiences and prices. The employees are knowledgeable, especially Kevin, He’s super supportive and helpful. I am really speechless. I had my car fixed there BMW 535i Xdrive.

su
Review №22

Best shop ever, been going here for years. Friendly & FastIve been coming to this mechanic for quite some time. They have an excellent staff and they do great work. Everything gets fixed right the first time and its really affordable. They usually get you in and out really quick especially if you set an appointment.These guys were able to assess everything that was wrong with my car, gave me a great price to get the issues fixed, and within a few days, I picked my car up, and it was running as if it was a brand new model. I have come back for other things to be inspected/fixed, as my Prius is getting up there in age and mileage, and I come here because I trust these guys, more than I trust any car dealership out there. These guys are true professionals, they are credible, they care about their craft and their customers. Highly recommended 👍👍👍They are honest and they will give you truthful diagnoses of other problems with your car without fooling you into thinking it has to be fixed today. They let you know if its urgent or not so you can budget and plan accordingly. Thats rare Im the auto repair industry these days. Check them out!Literally a hidden jewelry!

이정
Review №23

My daughter and me willing to drive 30 minutes out of the way to be helped by master auto because they are that trustworthy, honest, and hardworking. If you are looking for a car place to continue to go to, I would highly recommend this place.

Jo
Review №24

Master Auto care has consistently provided honest, reliable service. The last time i took my jeep to Kevin, it had to be towed to the shop and was done on a Saturday with no notice. Master Auto quickly identified the problem, provided me the details of the quote and pictures of the problem. I was able to pick up my vehicle Monday before lunch. Great service, and an honest business!

Ma
Review №25

Kevin is the fairest and most honest man in the industry. His prices are upfront, accurate, and fair. If a part is being replaced/repaired, he will show you the old part. He is quick repairing my vehicle. Ive taken my 2010 Ford Escape to him to get my brakes, drive belt, trunk hatch, muffler, and strut assembly replaced, and transmission oil, engine oil changed.

M
Review №26

I had problems with my brakes since I got my car. I stopped going to the dealer after paying it off and brought it here. No more problems! I can’t believe it. So happy to find this place.

Ki
Review №27

Kevin is the finest and most honest Mechanic I know! I highly recommend you bring your vehicles only to him. He is informative and his crew is terrific. Other mechanics in the past quoted me an outrageous amount to fix what was a small problem. You will be so pleased that you let him work on your vehicle!

Ry
Review №28

Great experience. Really honest and trustworthy people! I saved almost $2000 based on what the Ford dealership wanted to charge me.

Ja
Review №29

Great mechanics shop, I was recommended by a friend here, I needed break pads, break disc rotors replaced. I was surprised by the price they offered on parts/labor. I was quoted much more by dealerships and other known mechanic shops in the area.The owner Kevin seemed nice, communicated with me via text. Along with other reviews, the word honest came up a lot, that word comes along way nowadays in the mechanics business.

Bo
Review №30

I have taken my Toyota Camry and Toyota Sienna to Master Auto Care for repair. Kevin is very responsive and his price is very reasonable. It is between 1/3 to 1/2 cheaper than the dealer. I like that his shop looks clean and his mechanics are in uniform. The only downside is his shop is a bit far from my house. I highly recommend Master Auto Care for your automotive service.

Ma
Review №31

Fast, affordable and you get plain language as to what’s needed to fix your car. No need to go elsewhere if you’re in the Springfield area. Kevin is superb and if I could give more stars I would.

Ab
Review №32

Its hard to find good trustworthy mechanics nowadays, but Master Auto Care fits both those catagories and more. Ive been here a few times and they always do a great job and they give a reasonable price. They never tell you to get work done that is unnessesary and even once told me how to fix something myself if I wanted to save some money. Great people, great business. I recommend everyone and anyone to bring your car here.

Xa
Review №33

Some people were eating lunch in the office while I waited and they welcomed me to join them and have hot lemon tea and fried chicken.And then the owner came in and told me my car was fine and didnt any of the ($800 worth) of service I told him it needed. All he sold me was an oil change.I will never go to another mechanic again.

Ta
Review №34

I can honestly say this is the best car repair/maintenance shop around the area. I always go to this place for an oil change and the owner lets me know about the lifetime warranties I had on certain car part so I can go to the Honda dealer to get it replaced for free.He does the best work for the best price and knows the optimal performance/price. Over the last 5 years I had a car, anything he say, I trust. He shows me where he gets the parts, orders them in front of me, shows me all of my old parts, tell me all the problems I had. You know you are in good hands.

RJ
Review №35

Master Auto should be the only shop you ever go to! Kevin and his mechanics are hard-working and HONEST! Kevin will keep you updated with texts and pictures and only do the necessary repairs you need. Dont go anywhere else. You WONT be disappointed or ripped off!

Lu
Review №36

Honest and reliable mechanic. The owner never tries to upsell what is not needed. Always patient to explain what needs to be done and breakdown of prices. The wait is never terribly long. We will continue to take our cars here

Al
Review №37

Kevin is an honest and skilled mechanic. He did an excellent job showing me my cars issues to make me comfortable he was repairing an actual problem and not just something to charge me more. After the repair was done he even showed me the old parts so that I knew they were actually replaced. He also quoted a very fair price, did not try to to up sell anything, did the work quickly, and kept me updated throughout the repair process. Service like this is rare, therefore I highly recommend this shop.

Di
Review №38

The best shop ever. Very honest and reliable, always willing to help. I love their quality work and am always going to go here for all of my car problems.

Ma
Review №39

The best place to take your vehicle. Kevin is honest and a “master” at diagnostic and repair. If a repair is not necessary he will let you know. I have saved so much money since I started bringing my car to him. The name of his business is perfect. Don’t have you car serviced anywhere else.

Ju
Review №40

The Master Auto Care is a blessing for me. Whenever I have an issue related car, this shop figures it out perfectly with superior service. Kevin Hwang who is the owner of Master Auto Care always walks in customers shoes, which means he gives the best service to customers. I have experienced several times. I strongly recommend others to have your vehicle service here.

Ma
Review №41

This shop is amazing. I wish I had found it a long time ago. We dont go anywhere else now. They always go the extra mile to provide superior service. I took my truck in for repairs and they fixed my rear view mirror I couldnt get to stick as a bonus (no charge). I didnt ask them to do it. They saw it sitting on the floor and did it. Just got my truck back with a new A/C compressor today. They flushed the heater core (no charge) as an added bonus. Excellent prices and honest advice.

Kh
Review №42

Kevin .. is the best mechanic I have ever come across hands down. He is honest and is a true pleasure to have working on you your vehicle.I have a late model 2003 BMW X5. As you know late model German Cars are expensive and hard to work on. Kevin allows you to keep your luxury costs very low and your vehicles running top notch. Please dont hesitate to make Master Auto Care your Vehicle Service home.

An
Review №43

This is a good place. Twice i had to take my car in on a pretty short notice, once to replace the clutch, and once to replace the CV axle. I brought my own parts both times, so I can only speak for the installation. Both time the work was done quickly and within the quoted price, which was cheaper than the quotes I got from other places.

Ch
Review №44

Kevin performs excellent service. He went above and beyond to repair my 2002 Ford F-150 truck. It wouldnt pass emissions and he did whatever it took to make sure it passed. He is very fair with his pricing as well and only did what was required. I will not hesitate to send Kevin my other car repair needs in the future.

Ye
Review №45

My husband and I’ve been going to Mr. Hwang’s for over 5 years. He’s very knowledgeable, has years of experience, and always takes the time to explain everything to you including showing you what he did on your car every time. He goes above and beyond for his customers, is very reliable, and never suggests anything your car doesn’t need. The most honest mechanic I know!

Ke
Review №46

As a woman, I felt respected and listened to. I knew the problem, they listened to me and when they were done, they showed me what they did. I appreciated the pricing, the communication and the integrity I felt when I returned to pick up the vehicle. Highly recommend.

Ro
Review №47

I come here for minor auto care often. And today was an exceptional day. Since my car was making noise for a week I decided to come here to check it out.Mr. Kevin drove the car with me to check that noise and further examined the car to ensure everything is good.I would recommend this place to anyone who is new to this area looking for the best autoshop.

Ma
Review №48

I usually know a lot of Auto Care around the area. I decided to try Master for a brake job. Overall, Im glad I did because Kevin was professional and friendly along with his mechanics, provided me what I needed with my car. He made sure everything was right and on point. I would highly recommend this place. Will be coming back for a regular oil change and maintenance!

El
Review №49

Mr.Hwang is the trustworthy and honest mechanic whom you could ever find in D.C. area. I highly recommend Master Auto Care Shop to my friends and family.

문성
Review №50

This is a great auto shop. The owner and co-workers are very kind and skillful. They know what problem is and repair it. You must be satisfied their service.

Ri
Review №51

One of the best mechanics I have ever known. I drive older cars and he keeps them on the road! Does it all fast, at a much less cost than other mechanics. I have referred over a dozen people to him and they all had had the same experience.

Co
Review №52

Kevin is our Mechanic for 15 years, He always give us the honest and best service. I highly recommend his expertise . He will never disappoint you. Hes so honest and down to earth. Good man!

je
Review №53

Hands down the best shop in the Metro area. Ive unfortunately have had to take my vehicle to other shops because of where I was located. The said shop wasnt able to fix or find the problem. Kevin had it diagnosed within a few hours and saved me hundreds compared to the dealership. Ive been using his services for over a decade.

Se
Review №54

Good place for your car fixed but price is lettle high.

LE
Review №55

Tight run ship! Was stranded nearly 500 miles from home with NO BRAKES.. Fast & Fair service made up for lacking a translator!

Bh
Review №56

Kevin is very Helpful.

Xx
Review №57

The best!

Ro
Review №58

EXCELLENT service!!! Great people who care about their customers. My car broke down and they had it fixed within an hour or two at a very fair price. Cant say enough great things about my experience.

Pa
Review №59

Wonderful owner. A truly good person. The most honest, knowledgeable and reasonably priced mechanic in the Washington area. Were customers for life.

Bh
Review №60

Kevin was very helpful for me

Ra
Review №61

Kevin and his mechanics have worked on my cars for several years. I think they do very good work for a fair price. Thank you guys!

Ph
Review №62

Quality work done at a reasonable price. He worked on a Saturday to take care of the problems in my wifes car as if he was taking care of his own wifes car. Recommend highly.

So
Review №63

Ive recently settled down and known nothing about where to go for fixing my car. I also know nothing about vehicles. As I was told, Mr. Hwang is honest, friendly, and credible, lifting all of the anxiety Ive had about my car after a minor crash. Ill definitely revisit this place for a safety check and so on.

Le
Review №64

Mr. Hwang is so knowledgeable and quick and unlike a lot of repair shops he never tries to push unnecessary work on your vehicle. My parents and I have been taking our cars to him for years and are always happy with his low rates and quality work!

Da
Review №65

Kevin is such a genuine person.....something rare in this day in age. He keeps my Mercedes running smooth and keeps my cost as low as possible. A true pleasure to do business with!

Su
Review №66

Honest, Friendly, Great service, No hidden cost... Kevin is the best mechanic for our family for 12yrs. We trust him 100%.

Ja
Review №67

Excellent Service! Professional Technology!!

An
Review №68

Less Expensive! Knowledgeable with German Car. Fixed my Audi A3 2003. Running perfect. Highly recommending....

Ge
Review №69

Professional repairs on time and at half the cost of my dealership with the same warranty.

An
Review №70

I highly recommend this auto body shop because they have excellent mechanics and the owner, Mr. Hwang has acquired the Advanced Level Specialist license.

Jo
Review №71

The nicest and most honest mechanics ive ever met... not to mention the speedy service and great prices!

M
Review №72

Kevin Hwang was best mechanic, very honest, friendly, provide best service to customer, he was very professional and reasonable rates. I highly recommend to anyone who need best honest mechanic.

Da
Review №73

Mr. Hwang was so helpful with a 2001 BMW I acquired. It couldnt pass safety or emission, but he was able to fix everything despite the cars computer issues. Its hard to find someone you can trust with car mechanics, but Mr. Hwang is so rational in prioritizing what to fix before others. I would also say it would be hard to beat his prices. Will be returning for future car work needs. Thank you so much Mr. Hwang!

Ja
Review №74

Kevin is the BEST!!! I was referred by a coworker and will never again let anyone else touch my car! Honest, friendly, and knowledgeable!

Ph
Review №75

Excellent, great service! Had to replace starter unexpectedly this weekend for my vehicle. Thanks!

Ke
Review №76

Always trustful, honest work. same price for better quality parts or same quality at lower price.

Ly
Review №77

Honest mechanics who are not out to rip you off!Does a great job!

Ji
Review №78

Since i came to Kevin I have gotten the BEST service, care, and advice. Really good people here that do GREAT work.

Er
Review №79

Competitive price and honest work.

Ge
Review №80

I always receive expert service, and Kevin fixes problems other garages cant. Service is fast and reliable, and usually done for LESS than the estimate.

Ke
Review №81

Kevin is awesome, this place is honest, and I always come here for my auto needs.

Se
Review №82

Very good service!! One of the best auto body shop i NOVA.

Di
Review №83

Ok. This is my first review of this Auto care shop. I must say, out of the two times that I have went here, I can only say that I was extremely satisfied. Allow me to explain why. Kevin, who is the owner of Master Auto Care, is very reasonable with his pricing and him and his team do quality work. My first stop was for a radiator replacement (Hyundai Elantra) at which was quoted $200 dollars lower than any other shop. Second time was even better, quoted me signinificantly lower and worked with my on pricing for my wheel bearing and caliper replacement (01 Vr6 Jetta). He also re-aligned my bumper, and re-filled my antifreeze with out me asking him to do it. Kevin was very genuine and honest. If I could give this place 6 stars I would in a heartbeat. It deserves to stand out from the rest in the area! You wont be dissapointed.

Je
Review №84

Highly recommend this place - especially to all my close friends! I dont know much about cars but I trust my dad and brother that Kevin Hwang should be the go-to person. Kevin is very knowledgeable and advises me on things I need to repair with a reasonable price. Our family owns or used to own Toyota, Honda, and Mercedes-Benz and he has been fixing all of them.And Wi-fi is finally available! yay!

An
Review №85

Fixed my car for a reasonable price.

Yo
Review №86

Master auto care is the best auto care in the town you can rely on!!!

Mo
Review №87

Have skills and kindness

Ji
Review №88

Incredible service, honest, cant say enough great things!

Ja
Review №89

Honest, friendly, and quick repairs.

Sn
Review №90

Excellent!

so
Review №91

Perfect service mind😄😄😄

Yo
Review №92

Reliable service.

ta
Review №93

Good

ta
Review №94

Mr. Hwang is so knowledgeable and kind. The best car mechanic shop. Good.I was driving E class W211 in Korea, and I am driving S class W220 here. I went there because there was a maintenance task, but the price was cheap and it was nice to fix it neatly. I plan to go next time.

Information
25 Photos
94 Comments
5 Rating
  • Address:5272 Port Royal Rd, Springfield, VA 22151, United States
  • Phone:+1 703-321-3161
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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