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Farmers Insurance - Robert Kelly
530 Baltimore Pike, Springfield, PA 19064, United States
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Farmers Insurance - Robert Kelly

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Ju
Review №1

Bob Kelly was by far the reason I chose to leave my old insurer and go with Farmers for my home and auto insurance. He was extremely professional and was there every step of the way. Bob answered every one of my questions in a very timely manner, and was extremely patient, kind and understanding. Not your typical salesman, Bob is down to earth and very honest. There was a lot of paperwork to review when I switched agencies and Bob was very helpful in explaining the process. In summary, Bob provided excellent customer service and went above and beyond to ensure I was satisfied.

Je
Review №2

Just purchased insurance with Robert Kelly Farmers Insurance Agency. Friendly and professional. And I was not oversold or upsold. I told them my story and they fit the insurance into that criteria. Very smart. Earned my trust!

Ra
Review №3

Robert Kelly is an excellent guy. Was very honest and straightforward on what type of policy we needed for our home, vehicles cals as well as our business. Whenever we had questions or concerns he was always reassuring us of what we needed to know. Truly Amazing guy.

Su
Review №4

The staff were great Bob Kelly was awesome in helping with all the insurance needs. Farmers insurance agents/agency are decent informative helpful

Ca
Review №5

Really go out if thier way for thier clients.Professional, friendly and very helpful.Cant say anything but good things about Bob and the rest of the staff.

Di
Review №6

Great food and service!

Mi
Review №7

Great agency.. Bob made getting insurance easy. 5 star service!

I’
Review №8

I deal with insurance companies all day, every day. The Kelly agency has been great to deal with over the years. Consistantly honest, transparent and accomodating. Farmers is a great company, and I wouldnt recommend anyone else but Robert Kelly. Thanks for all that you guys do.

Da
Review №9

I recently was referred to the Kelly Agency of Farmers Insurance by a close friend. The quality of service from Bob and his staff and yearly premiums I received exceeded my expectations. I completely understood my policy coverages on my home, auto and life insurance when completing the call with Bob. He is extremely knowledgeable and friendly. I would highly recommend this agency to anyone looking for competitive pricing on insurance and outstanding service.

Ja
Review №10

Best insurance company I have ever had. Better and cheaper than usaa. Coming from a vet that means a lot. Always helpful and always here for me. Thanks Bob and farmers

Je
Review №11

Definitely stop in to see Bob for a quote! I switched from Safe Auto to Farmers almost a year ago and have been paying less for better coverage ever since. Bob is really easy to work with, hes always around to answer questions for me and the switch over was quick and simple.

Ti
Review №12

I canceled my insurance on May 30th is sent him the insurance declaration page the insurance wasnt canceled I contacted him June 20th and asked why my insurance wasnt canceled he told me the company USLI didnt have a call in line and was hard to contact and that he found out that there was info missing and he needed a declaration page for the empty lot I sent this info on June 20th. I was charged an additional 2 months of home owners insurance payments. Finally on July 19th I called USLI directly they removed me from auto payments and I sent them the missing information directly and my insurance was canceled. If you have to cancel you policy Robert Kelly will ignore you for several months, this was very bad customer service.

Le
Review №13

Smart, easy to deal with. I left Progressive Insurance after over a decade for my car insurance and Bob also does our homeowners insurance. Highly recommended.

Da
Review №14

Robert was extremely professional and made shopping for insurance easy. He took the time to go over every question I had no matter how trivial they may seem. I recommend The Kelly Agency to anyone looking for any insurance.

An
Review №15

Great experience! Saved me a lot of money. Whenever I have a question or need something Bob is always there to help.

Bl
Review №16

Extremely happy with my experiance. He explained everything to me and saved me money on my car insurance. He is always there to answer any questions that I might have. Fabulous experiance, would reccomend him to everyone.

Mi
Review №17

Great experience, very knowledgeable and responsive.I highly recommend The Kelly Agency.

Co
Review №18

Bob Kelly is amazing, saved me money and made it easy and not painful. would reccomend him to everyone he is always there when I need him.

Ma
Review №19

Clarity, consistency and affordable in comparison ...Very Much Appreciated! Thanks

m
Review №20

Bob may be a great guy . But DON`T BE FOOLED ! I needed Farmers Insurance after a very destructive and costly incident at my Home in Lansdowne . It occurred this past February . Farmers seemed Professional and Courteous and Reassuring when I first opened my claim . But Farmers, cares about Farmers, I soon found out !Farmers did not want to pay the REAL, FULL cash amount, for my claim, for the extensive damage ! What a nightmare ! FYI, The catastrophic incident Happened in February, and I`m righting this review in the 3rd week of June, 2017 . I am thoroughly disgusted with Farmers Insurance !

Information
5 Photos
20 Comments
4.5 Rating
  • Address:530 Baltimore Pike, Springfield, PA 19064, United States
  • Site:https://agents.farmers.com/pa/springfield/robert-kelly?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU1NjM4OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=
  • Phone:+1 610-457-2222
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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