Absolutely, hands down, the best experience I have had with any type of automotive shop. The professionalism displayed with every conversation was a very refreshing experience. My vehicle went in after a collision with a deer at 35 mph. When I contacted Hammers the first thing I was asked was if everyone was okay, told me right there they care about the people. They continued to be extremely helpful the entire way, to try and list them all would be difficult but to list a few, car rental, progress on the van, what I would need and when to make the process go by as quickly as possible, and so may more. Not to mention the van was returned in immaculate condition, as if a professional detailing company had gone inside and out with a white glove. I could carry on and on with why I think you should use Hammers, whenever possible. But my real concern is with giving them the recognition they deserve. Hammers, from everyone in our family, to everyone there, THANK YOU SO MUCH!!- Ron H.
This is the second time Hammer’s has done body work on my vehicles.Excellent results both times.Very pleased, very grateful.
Tim Was great all through my experience. And gave suggestions about other things to do with the car. Which was very useful and helpful. Thank you for a great experience. Will suggest to anyone to use the service,
Perry, Aaron, and the entire team do a fantastic job. Even in an America with supply chain issues, my wifes car was repaired perfectly in a timely fashion. This was the 5th time I have used Hammers Autoworks over the years, and Perry and his team never disappoint. I highly recommend Hammers and since Im in the car business, I refer them customers regularly when my customers have a collision. In Springfield Missouri, Hammers is the right place to turn to after an accident. Great communication, ease of insurance claim, and an overall pride in doing the job right, make Hammers my only choice. Thank you to Perry, Aaron, and the entire Hammers team.
Minor repairs needed and Hammers got us in quick and out the same day. Highly recommend anyone to come here and get their work done no matter how big or small the job. They treat all the same with high professionalism and quality work.
From the initial estimate to completion, Hammers was 5 stars all the way.Tim delivered outstanding service on every contact, whether by phone or email, and worked with our insurance to get our Ram truck repaired like new. Highly Recommended!Our truck actually does look: Like it never happened
Hammer’s is the only place I will get my car repaired after and accident. Had my car towed from states away back to my home in springfield just to ensure it went to Hammer’s. All the workers are super friendly and kept me updated the whole time my car was there. And they even detailed the inside before I got it back.
I will always take my vehicles to Hammers to have any work done. They do great work and they make my vehicle look brand new. They make the whole process so easy.
Everyone I dealt with were friendly and made me feel like I was important to them. My truck got shot😳 and they completely replaced with jeep part and painted exactly. Looks so good which makes me so very happy since its a 2021.
I am very pleased with my car after two separate times at Hammers. The staff is very helpful and they do quality work. I wouldn’t go anywhere else. Thanks again!!
My vehicle looked great when I picked it up today. They kept me informed and were very helpful.
Had hail damage and they repaired my vehicle flawlessly. Had to wait a while to get in, but they were upfront wanted to make sure they had the time to do a good job. They stand behind their work because I had a small spot they missed and they fixed it when I brought it back, they didnt try to blame me like it happened after I left.
Professional, great communication and call backs same day!! Highly recommend Hammers Autoworks!!
I love Hammers. Professional, high quality work always. They keep me in the loop the whole time and deal with insurance for me after the initial estimate from my insurance was done. Highly recommend them for body repair! Aaron was great to work with as always.
The car couldnt look better! Derrick was really awesome to work with while my car was there a week and much appreciated! He was always quick to respond to any questions and made dealing with the insurance so easy. Dealing with a rental car was also a bonus by making that so convenient from their location. I would recommend to anyone!
Was happy to hear my car was gonna be ready today! Wasnt expecting it to be done til Friday. Very pleased with their service. Thank you Kelly and thank you Hammers!
I had an amazing time working with them! They were so nice and so helpful! And they did an amazing job. It was an overall great experience. I am definitely going back here for other services!
Repeat customer!! My second experience was just as great as my first! Everyone I spoke to was extremely professional and very nice! They fixed my vehicle In the time frame that was estimated, and when they thought there might be a delay, they were open with me about it. I pray I don’t need their services again, but if I do I will definitely use them again!
We chose to have my daughters vehicle towed to Hammers after she was involved in an accident. When my husband called them they were helpful and told us who needed to have tow it. They were helpful and ready to help. They didn’t have the opportunity to fix the car because it was deemed a total loss.
Hammers was amazing! Tim took care of us and everything was handled perfectly. I would 100% recommend Hammers to anyone. Thank you so much!
The car looks great! Aaron was fantastic at keeping me informed on the process of dealing with insurance and getting the correct payment to properly fix my car. They even stored the car when it got finished while I was out of town. The paint matches perfectly. The shiny car wash was appreciated too. Great service and great job! Thanks so much!
Seamless positive experience: short wait for curbside consult and estimate. Part ordered and ready to install in one day. No wait for service, no surprise expense at check out. Excellent business!
I love Aaron he is so professional and hes such a nice guy and he always treats me with dignity and respect great guy thank you hammer did a great job on my car
Wonderful Job my car looks so great very impressed will definitely refer. This group went far and beyond no greater service ! Thank you painters and Aaron. I hope I do not have to come back in the future.. lol. If I do it will be to Hammers.Thank YouJoy M Burk
Tim was very kind and reassuring. Very professional and kept me informed. My car looks great like it had never been wrecked. Great service and made things easy
I’m very happy with the service at Hammer’s. Aaron was very professional, but down to earth at the same time. He did my estimate on a Tuesday, and got my truck in for the body work that same Thursday. Even with back ordered parts from Ford, they still had my truck back to me the following week on Friday afternoon, just in time for the weekend. Their work is just awesome. Thank you guys.
We used Hammers for an insurance claim for fire damage to the bed of our truck. They communicated well with us and our insurance company. The truck looked great when we got it back, and their paint work came with a warranty.
The most professional - and helpful body shop I’ve ever dealt with. No BS and straight to point.Not even sure how but my car looked better than the day I bought it.
Hammers Autoworks is a high quality, customer oriented collision repair facility. Being OEM certified by a number of automotive manufacturers is a big deal. It takes a lot of training, specific equipment and defined procedures to obtain that level of service. OEMs issue certification when they are satisfied that the collision facility has all the elements necessary to return a damaged vehicle to as new condition. After all, a proper repair is a reflection of the OEMs quality. It is one important reason I selected Hammers to repair my Honda CRV and they didnt disappoint. The results were perfect. If youre in need of collision repair Id highly recommend you stop by Hammers at some point in the process. Regardless of whether you use them for repair, I suspect youll leave with a bit of helpful knowledge you didnt have before.
I have used other places (French Davis, Thompson, Corwin Ford) who have been horrible. I came back to Hammers and will never go anywhere else. They are professional, with excellent communication, and put thier customers first. The work is absolutely amazing. 100% recommended them! Thank you so much!
High/Low: Shop staff: Dishonest and difficult. Shop ethics: Their negligence almost got me severely hurt or killed and they refuse to make it right. Things the shop actually fixed: good.Let me preface this long review by saying that I have zero issue with the quality of the work PERFORMED. However, other circumstances have led me to have just an awful time with this shop, and if youd like to know why take a look at my review below. There are two components to this review, the short and the long. The short is below and the long is on other review websites.The ShortSlid off into ditch, had car taken to shop. Shop seemed friendly and reasonable enough. Hammers refuses to work with insurance adjuster until I intervene. I grease the wheels and three months later I pick up what I think to be a perfect, reconditioned car. I drive off the lot and am satisfied. Over the next few months, I hear odd sounds and have a little extra vibration. I attribute this to the idea that Once its wrecked itll never truly be the same. I finally have enough of the sounds and vibrations to take the car to a tire shop assuming its a tire issue. They take the tire off the wheel and find an enormous dent and a small crack in the wheel. I then go back to insurance and hammers to see if they can make this right. They both refuse and I try to gather evidence to convince one of them to fix it. In the process I remove a balancing weight from the wheel and find out that there is another huge crack in the wheel. Something that could have cause my wheel to shatter if I were to hit the right pothole and putting me in grave danger every time I drove. Despite having a direct quote from an estimator at Hammer’s saying How could we have missed this? That kind of damage only happens in a high-impact wreck like you guys had Hammers tells me that since I have no viable proof that it was from the wreck that Im responsible for covering the cost of a new $1,800 wheel. Lesson learned, never trust what the shop says or does. Always verify everything yourself.I will say that Hammers did tell us that if we submitted an insurance claim they would help us, however that just legitimizes their claims and forces me to bear the cost of the deductible, and the permanent increase in insurance costs. Even though they know that they should have caught the damage in the first place.
I see people giving bad references. Its obvious to me that they know nothing. My vehicle has had the front repaired twice, nearly being totalled this time. Parts took a while due to the coof, but Tim and the staff busted tail on it when the parts came in. It was beautifully done and looked like it come straight from the factory. Thanks to Tim and all the techs there its back on the road again
Such a great and easy experience! It was like it never happened! Great communication throughout the process and I’d highly recommend to anyone!
I was very pleased with Aaron Bruton, He did a Great job keeping informed with what was going on with the process of my car.
Our car has a unique color. Unfortunately we’ve had to use Hammer’s twice. Both times they’ve matched/blended the color perfectly. We dropped the car off, we picked it up. They dealt with the insurance company, easy peezy. Will use them again (if needed).
Hammer’s Autoworks is amazing!!! Tim was my estimator to fix my car after an accident. He kept me updated on the progress and fought for me with the insurance company to make sure I got all the repairs that I needed. He also helped me go through getting a rental car set up that would pick me up at Hammer’s and I could drop the rental car off at Hammer’s when my car was finished. They guys who did the repair work did an amazing job and the back of my car looks like it has never been in a wreck. They even cleaned the inside and outside of my car! I would highly recommend this company to anyone who needs any kind of auto work done!
Fast and thorough repairs done.. easy to deal with.
Aaron and team did a fantastic job from start of repair to finish - making sure every detail was completed. He dealt with all insurance correspondence and provided an overall excellent experience. We have had several cars repaired at Hammers whether a deer accident, hail damage, or a slight scratch to fix - all our vehicles were treated with care. Thank you for your help -Aaron and crew!
Hammers has done work for me more than once and they are the best to work with and do fantastic work.
The guy I spoke with was very nice. But I only wanted and really needed to get my side mirror and windshield done. He made it sound like they couldnt just do those two things. That the company name was more important to be able to just replace the two items that I needed done first.
Great experience. Had a an auto claim for damage to my vehicle. Aaron Bruton worked with my adjuster to get everything taken care of in a timely manner. It was smooth and very easy. Hammers is the best.
We worked with Aaron for accident repairs on our Kia Telluride. Despite delays on parts from Kia, Aaron made this a great experience. He kept us updated and informed every step of the way. When the part arrived, his crew worked hard to get our vehicle back to us just in time for vacation. My Telluride repairs look great, they detailed it and delivered it to us. Top notch customer service and high quality work from Hammer’s! Thank you Aaron and Nate!
Best body shop around they will get it done right foe you the first time . They are so good at what they do
I called ahead and they said bring it on in. Ide rather wreck my truck again than talk to the know nothing guy I talked to. Drove an hour for nothing absolute joke.
Hammers was super easy to deal with, I would recommend Derrick to anyone! 10/10 I recommend hammers
Derek Chastain was wonderful to work with!Thank you for all your help!
The guys at hammers Auto works and did an amazing job on my van! Very easy to work with Got my car in the next day and it looks great! Would highly recommend!
My new Ford Expedition was hit in the back end doing damage from the driver’s side rear quarter panel, back bumper, and hatch. My experience with Hammer’s Autoworks was wonderful. They were friendly, professional, the communication was very good, and most importantly, the quality of work was excellent. She looks like a brand new vehicle again!I highly recommend this company.!
Friendly and professional service as always, and my car looks brand new! We’ve used Hammer’s in the past and, although we hope we don’t need them in the future, they will always be our go-to for any body or paint needs.
This was an extremely amazing experience.... from the time I got the estimate, until I received my repaired vehicle earlier than expected!My car sustained damage in a parking lot. Hammers repaired it to as good as new! Professional, courteous and great work! Highly recommend.
I love the work they did on my vehicleI want to Thank them
Had minor rear bumper damage on my genesis. Hammers did truly great work and fixed everything correctly. They identified issues that the insurance company did not and brought it to the attention of the insurance company. They took care of notifying the rental car company for me when I left the rental there. They even cleaned the inside of my car, which let me tell you I have 2 kids who are absolutely feral and excel at finding ways to get dirt in places nobody wants to take the time to clean.....hammers cleaned it.
They did an excellent job, my car looks better than it did before the deer hit. They were very professional and so easy to communicate with. I would recommend them to anyone. We worked with a gentleman named Derick and I couldn’t say enough great things about him.
After being rear-ended for the first time, I felt very overwhelmed about what to do to get my car fixed and how to deal with insurance. Hammers was recommended to me and Im so glad they were! They dealt with the insurance aspect and got my car in, fixed up, and returned even sooner than I expected. My car looks brand new again and the whole process was practically stress-free. Thank you, Aaron + the Hammers team! You made what couldve been a very stressful process as smooth as possible and for that Im so grateful!
Great work and very thorough, they even called the insurance company and went the extra mile for me before Hammers ever seen my truck. I will definitely go back and recommend them to all my friends.
Great work! Couldnt even tell i was in an accident
They are very professional and always do a great job None better in Springfield mo. If you want your vehicle to be repaired right take it to Hammers. Highly recommend.
Tim is fantastic to work with! I have loved coming here to get my car fixed. No hassle, very honest with you, and the jobs have been completed at a fast rate.
Unidentified dimples in my repair work paint job. They were not there before Hammers did the repair on my Mustang. I was told its probably where gravel or something had hit the car. If it was not noticeable prior to the repair was did repainting make it look like a botched paint job? The mirror that was broken is still broken and very visibly messed up.. what a rip off and terrible work.. Also unrelated dents to the accident, submitted as a supplement to the insurance company and denied for being to being to high in comparison to the accident. And the fact that no one knows where they came from. Pictures from Saturdays car show did not have these 2 dents and They were not in the pictures of the other (another company) accident qoute. This was not pleasing. I ended up taking it to another collision repair shop and paying out of pocket to repair.. And they left an inch scratch on my hood. You can see metal. When I questioned it I was told it will buff out. Picked my car up to take it to another shop to have only part of the wrapp put back on. Why they only removed pieces. To paint I do not know.. Was asked why they did not pull the entire wrap off (by the company who put the original wrap on my car) and was told that now the clear coating of the new paint will cause a different color between the original pain under the wrap and the new paint and clear coat. I myself did not understand why the whole wrap was taken off that area since it was so small and they painted everywhere on either side but not under the wrap. Things that make you go Hmmmm.My reply to you Sir, Owner!Hello owner. If the work was guaranteed why did it not get fixed when I addressed these things? Why is my mirror still messed up? Why did I leave your shop and pay another shop $175 to take out the 2 mystery dents? Why do I have bubbles in my front gri that your guy says where from paint being painted over a previous ding, chip etc.? Why when I pointed these things out did your guy just blow it off? Thats not how customer service is practiced. He knew I was upset and sent me on my way to another lace with a$100 check to get my wrap fixed. Nothing else. You want to write this wrong? You need to call me and fix these things correctly not send me on my way and say buff the scratch and we didnt cause the mystery dents.
My car looks great! They did a wonderful job of keeping me updated on the status of the insurance and repairs. I was very pleased with my service.
They were very prompt, friendly,and they keep me updated.did a great job. They steppe in and took over dealing with the insurance made sure the car good quality parts and installation.Work to get the car back to me and did without taking short cuts.
These guys are awesome! They will go above and beyond to take care of you, they took care of everything with the insurance adjuster and made this process super easy. Thank you Hammers!!!
Hammers did such an amazing job on my car after being in a wreck, and walked me through the process and kept me posted the whole time. When I got my car back my car looked like it had not even been in a wreck. Thank you for the great service Derrik!
The people here are very nice and super helpful. If you need vehicle repairs please go to hammers. They are very helpful in every way. A highly recommended place
Just got my Jeep back after being rear ended. Hammers fix my PT cruiser years ago and did a fantastic job so I trusted them again. They fought the insurance company to get original parts put back on as that was important to me. Lots of communication through the process and they did a great job once again. Highly recommend these people.
Very friendly and very good service!
Great experience! Very quick to get back with me. They did an amazing job repairing my extensively damaged vehicle! So happy I chose them!! Thank you Hammer’s Autoworks!
Excellent company very professional. Highest quality work in town. Ask for Derek or Perry
I couldn’t be happier! They did a great job!Highly recommend!
Hammer’s was fantastic! I had a newborn baby and they were so thoughtful and accommodating about our repair in ways I did not expect. Very professional, made it super easy to work with our insurance company, had excellent communication throughout the process, and the work was well done. I would definitely recommend them.
This is the 2nd time I have needed body work done and had Hammers do the work. This time the work was pretty extensive. They did an excellent job with the repairs. They worked well with my insurance company and did a good job keeping me informed of status during this winter freeze we just went through. I highly recommend Hammers if you find yourself in need of auto body repairs.
Tim and the whole team are fantastic to work with. My car was hit twice in a 6 month time frame and they took great care of me both time.
AMAZING!! We loved their professional service, and were so respectful and did such a good job on our truck!!! HIGHLY recommend!!
Very friendly and professional! I had my jeep repaired at the cost of the other parties insurance company. The insurance company tried to rip me off and only pay for non oem replacements. Hammers said no and told them they wanted to stick to oem as its a brand new vehicle. They even went out of their way to top off my oil because when I got it serviced at my dealer, they did not reseal my oil properly and turns out I lost about 3/4 of It. They did this at no expense to me or the insurance company. They really wanted to make sure I was taken care of. Cant thank you enough hammers!
The people at Hammers are always courteous and professional.
Aaron was GREAT.. he had to fight with insurance to get the parts.. i was approved for after market parts but Aaron worked with Dodge to get Dodge parts put back on my car!! He kept me informed of what was going on the whole time
Excellent Customer Service; Knowledgeable About Dealing With Insurance Claims. Thank You For Helping With Our Claim. 5 Star Service.
Quality work, employees polite, handled all insurance issues, and timely with repairs.
When your after your vehicle to look and perform like it did when it was new take it to Hammers I promise you will be glad you did
Everyone is great from Leah in the office and Derek in estimating to the guys in the yard! Kept me informed every step of the way!
Great service from start to finish. Adam was outstanding and kept me up to date through out the entire process. My sons charger looks like new!
Even having their reception area shut down due to Covid, the response time and service to get an estimate done was great. The tech that did the estimate, Derick, was very professional and friendly, and the service and quality of the work done at Hammers came highly recommended!
SUPER DUPER FANTASTIC! Our experience was better than any other, EVER. Tim and staff went over and beyond, returning our leased vehicle, back to all original, as required by Nissan. Their knowledge in collision repair is second to none.
My Dads vehicle was rear ended by a young driver who was texting. The only Auto Repair Collision shop in Springfield we knew and trusted that the repairs would be fixed right the first time is Hammers Autoworks. Mr. Tim Lauber and his entire staff are the very best in providing high quality and service. If you want excellent quality and professional service Hammers Autoworks is the right choice!
Had an absolutely great experience here. Every person I talked to was extremely friendly and easy to reach.And the best part was that my car looked brand new after $11k in damage (the other persons fault 🙄).Aaron was the person I primarily dealt with. He did a great job of explaining the process step by step initially, and throughout the process. He knows his stuff. He is incredibly friendly and went above and beyond - great guy, I highly recommend!What is sometimes a nightmare of a process, Hammers makes it smooth sailing and stress-free.
Our new vehicle was damaged in a parking lot accident. We had used Hammers before and wedidnt hesitate to contact them to take care of the necessary repairs. Aaron gave us an estimate and worked with the insurance company to complete everything as quickly as possible. He explained everything and relieved our anxiety about dealing with the insurance company in a very professional manner. Our car looks great and the damage is undectable. We will recommend Hammers Autoworks to our friends and family and would use them again...if necessary!
They are thorough, meticulous, professional, and GREAT at what they do. I would highly recommend them to anyone without reservation! Thanks for the great service!
Great experience. Class act workmanship. Fast and professional.
I found the professionals at Hammer’s Auto Works to be above reproach! They were extremely thorough, they dealt with my insurance company about damage to my vehicle that wasn’t covered in the initial assessment and managed total coverage at ZERO cost to me. They took my 2013 Lexus Hybrid and made it look brand new. Their work was impeccable. I’ll recommend Hammer Auto Works to everyone, and I’ll use them again if the need arises!
Fast, professional, and highly recommended. Thank you Hammers!
Hammer’s is the best ! Honest, dependable, professional.
Nate and his crew did a fantastic job and the service was absolutely top notch and very professional!
They repaired my truck after a nasty collision. When I got it back, it looked like the accident never happened. They were so professional and wonderful to work with.
Top notch auto care. Always professional, great customer service, and very knowledgeable staff. My 1st choice for repair. Thanks everyone!
Great job as always. Courteous and quick. Excellent work.
Thank you everyone at Hammers Autoworks for restoring my CRV, youd never know itd been in an accident, it looks great!Special shout out to Tim, I really appreciate all your calming professionalism, help & advice.
Had to get some repairs done to my vehicle after an accident, Tim made sure everything was taken care of and made it look pretty again! Highly recommend
Very professional in every sense of the word from the receptionist to the adjuster. The work exceeded our expectations as our 2017 Nissan Maxima SR Midnight looked like it rolled out of the showroom floor. We will definitely return to Hammers for all our auto body work. Thank you Aaron for making sure my wife’s car returned to the beauty it was when we purchased it brand new. 5-Stars isn’t a high enough rating!!!!!
I had to have some front-end body work done, and when the repairs were done it looked good as new. I would recommend to anyone that needs bodywork done. The repairs took a little longer than I had anticipated, but in the end it was well worth the wait!
Always a quality repair with Hammers. Known them and their work for years. I recommend them constantly.