Were so happy with the top-notch service we received at Hauck Bros. Inc. Its hard to find businesses anymore that are willing to go the extra mile. Joe Kitchen is a straight-up great example of someone who gets it. He knows how to make his customers feel valued.
We received excellent service from Hauck Brothers. They arrived on time and were very professional. They provided the information I needed to understand what they were doing as they installed the new A/C and Furnace system. They were clean and polite. Thank you (Brian, Lucas, Luke and John) for all your work today. I truly appreciate it.
Rick, Brian, Jon (and Ross) were friendly, professional, helpful, and courteous,. They installed my AC very quickly duringthe hottest week of the year. The next day my new furnace and humidifier were installed. Before leaving, they patiently answered all ofmy questions.with detailed explanations. I
The techs were very professional and explained everything in detail so I understood what needed to be done. They are very knowledgeable. Great company!! I will definitely use them if I have any issues moving forward.
Brian gave me excellent service on my furnace and A/C installation. He went as far as to leave me a portable A/C unit. I have used this company many times. Always with great service. I have to give Brian and Rusty a huge thank you
Hauck Bros installed a new furnace and A/C in my home 20 years ago. When It was time for a new system, the process couldn’t have gone any better. Mr Kitchen came out to review the current system and discuss my options and cost. The 2-day installation went smoothly. The technicians were very courteous and worked efficiently despite the extreme heat this week. They took the time to explain things as they worked and once the installation was done, how to program the new system. I’m very pleased with everything.
They were extremely professional and very helpful. They made sure we stayed cool during installation by supplying AC unit. I would recommend them with great reviews.
Hauck Bros. installed a new HV/AC unit for me. Joe Kitchen came out and gave me options. He explained everything. Fantastic! Then, the installers came out and did another FANTASTIC job! If youre in the Dayton area and you are looking for someone, Hauck Bros. Inc is the one for you! Bravo, Hauck Bros, bravo!
Love my new furnace and air conditioner! Great products and great service. I highly recommend Hauck Brothers.
Hauck Bros, and their team did alot of complicated work for me and I am very happy with the results. Several big projects and upgrades which in all was probably close to 3 or 4 weeks. A few jobs were critical and they were here same day or next. I highly recommend them.
Great company with tons of professional experience. They treat you like family. Highly recommend for HVAC maintenance, service, and installation!
Luke and Ricky replaced my Central air system. They did an absolute professional job. They came first thing in the morning and replaced both the outside and inside units. By 1230 they had it fired up and were cleaning up the job site. My hats off to them.Terry Netts
I used Hauk Bros. to make my HVAC more efficient. They installed 4 new vents, ran piping, had to cut 3 new holes in my flooring. (which was not an easy task b/c they had to cut through 3 layers of flooring & a 1 1/2 layer of self leveling floor thin set) They also installed new sheet panning for my return ducts that were rusted out & cleaned everything up from the demolition. Awesome service! The three technicians that were here; Brian w/a helper, Rodney, & John were all amazing to have working in our home. All of them were very polite, considerate, & caring. Honestly, Hauk Bros. is hands down the best contractor I have personally worked with! I cant say enough except Ill always utilize their services in the future and highly recommend them for any HVAC needs!
The service was done fast and complete. The technician was very nice and explained everything he did.
This is a quality run organization. They return your calls in a timely manner, they do what they say they’ll do and when they say they will.Many encourage us to shop local. Doing so can be frustrating. I’m always amazed by the lack of responsiveness from some local companies. Hauck Brothers is a breath of fresh air. They are responsive and appreciate your business.If you need HVAC services, give them a call. Joe Kitchen, the Residential Sales Manager is a pleasure to work with. He knows his business and is a man of his word.
The staff at Hauck Bros. were great to work with. They had a number of helpful time and money saving ideas on a very big job. They replaced the Furnace, AC, duct work and added an iWave air-purifying system. The job was done on Time and on Budget. Thanks!
Great job. Arrived on time. The two workers were friendly and professional. Everything is working great. I highly recommend Hauck Brothers for all your furnace and air conditioner needs.
Great experience. Their sales rep Joe came and did an estimate to replace our furnace and water heater. Estimate was very competitive. Technicians were very friendly and professional. Got my final bill and was identical to the estimate. I wish every experience with a contractor was this simple! Thank you
Very pleased with the service I received from Hauck Brothers! My husband and I were without heat and Hauck was able to send someone out the same day I called in. The technician was very informative and friendly and was able to get us heat after a couple hours. The staff there is great and responsive. I recommend Hauck Brothers to everyone I know. Thanks for the great service!!
Greg the service tech arrived not just on time but 15 minutes early! Very knowledgeable which was appreciated since we have a fuel oil furnace. I plan on using them again in the future. You should too.
We have used Hauck Heating for years and they have always been very reliable in meeting all of our heating and A/C needs. We always use them to check out our heating and A/C systems each year to ensure they are up and running efficiently when we are at home on away. Always reliable and a pleasure to work with.
We are very appreciative of the excellent service we received from all your staff with the recent installation of our new Bryant heating system. Thanks again to the very courteous receptionists when we called for service, and many thanks to Steve, Jeremiah, John and Joe for your service. Keep up the good work.Joe C
We have been with Hauck Bros since Mr. Bob Warren took charge and we have appreciated the exceptional and professional service received. We have been on his service plan both for air conditioning and furnace since he offered it - I recommend it to all as it takes the worry out of every winter and summer and in after- hours support with problems. Professional and friendly service = great service =Hauck Brothers.
I just posted this on the BBB website.KUDOS for Hauck Brothers - their technician Shayne came this morning, and did an OUTSTANDING job for my wife and I.As background, we had our Mitsubishi Mini-Splits installed by another company quite a few years back. Not only did that other company no longer have Mitsubishi Diamond certified technicians employed, they sent someone to fix the Mini-Splits who was unqualified to do so, and it was very obvious.In comparison, it didnt take my wife and I very long to tell that the Hauck Brothers Tech Shayne was certainly certified to do the job. If he wasnt a Diamond certified tech, he sure fooled us. From the moment he looked at the Mini-Split, we could tell he knew what he was doing.Hauck Brothers should do everything possible to hold onto such an asset.Well done Shayne, well done Hauck Brothers.Very satisfied customers,Bob & Nanako Hanafin
I just wanted to say Thank You for your quick service on my nephews heater and air conditioner. David did a great job and my nephew only wants him to work on there equipment. I would recommend Hauck Bros, Inc to everyone to use. They do great work.
Awesome job working with Hauck Brothers. We replaced our heating & air conditioner and also a new hot water tank. All of this was done in a day and the technician answered all my question.Since then our heating bill has been reduced by 20% and our electric bill has gone down. Thanks Hauck Bros!
Pro: good response time to come and do a furnace diagnosisCons:-Overcharged for diagnosis,-Correctly diagnosed, but failed to mention it was recalled item (heat exchanger),-Never followed up as promised.This was really the epitome of poor service. They came in and diagnosed the problem and suggested we get a new furnace because replacing the part would cost nearly as much. I mentioned that the part should have a lifetime warranty on it, and the response was well check into that. They then charged almost twice the original diagnosis quote because they verified their diagnosis. I have never heard back. I called another company and paid another diagnosis fee (which they credited after the work was complete). They immediately knew that the part was a recall item and included partial labor. I only had to pay for some of the labor.I DO NOT recommend using this company.
Jim has been our service person for years. He is extremely knowledgeable and conscientious. Hauck has serviced our equipment since 1984. Great service.
We had an emergency tonight and left a message on their “EMERGENCY” line. Their message indicated they’d call back within an hour. That was 6 hours ago and still no call. It got to be 84 degrees in the house. and we had to spend the night at a relative’s home. PLEASE DON’T CLAIM TO BE AVAILABLE FOR EMERGENCY SERVICES UNLESS YOU PLAN TO BE AVAILABLE.
Hauck Bros always provides expert service at fair prices. Their technicians are highly trained diagnosticians who do the work well the first time at the least cost. Every contact is friendly and helpful, and the response time is excellent. I wouldnt use any other HVAC firm.
I work for a non-profit organization - we had a volunteer start the installation of a furnace in on of our properties, but he was not able to finish it. We contacted Hauck Brothers and they gave us a very reasonable quote to finish the project. We were thankful for their quick service and willingness to be flexible with our different circumstances. Thanks!
I have used Hauck Brothers all of my adult life and have never had a negative experience. They never fail to get to my home or place of business immediatly when I am in need. This includes a Christmas Eve run when my furnace went out. Hauck Brothers is one of the few vendors I feel comfortable in turning all of my clients over to. I will be a life long client.
Polite and professional. Luke did a great job installing my new gas log fireplace. I was clueless about these things. He showed me how everything worked. Now I have a beautiful working fireplace!Just this week they also installed a new water heater at another location in record time. One guy, and he was completely finished in 90 minutes.
Joe, Jeremiah, Carlos, Jonathan, and Corbin did exactly as they said they would! Courteous, professional, and efficient with their work, providing us with an excellent product. Highly recommend Hauck Brothers!
One can not just call in and talk to a salesmen, hard to belive that a company this size doesnt have some one that can answer calls durning the day time hours, no wonder these companies have us over a barrel
Joe prefers to not keep his word! Tried since Jan 20 to connect to have him come and look at our unit. Said He would be here on Saturday morning never showed texted him to find out what was going on- he said had 3 more stops in front of me, he never showed. Texted him again and his response won’t be there at a baby shower! He then called and said he was sorry but he worked like 80 hours and he can’t control the weather. He stated that he usually only works MFand no evenings... ok how are you working 80 hours a week and not working evenings and weekends. I am very respectful of others and for this man to not even call or text and state he was not coming is just disrespectful of another. When I asked him if he had a yelp page or Facebook page he said no he’s a one man stand- I did research and found the brothers page. (My builder contacted him to contact me about coming out to look at my less than one year old unit).
Professional job - friendly, timely service. Expensive, but thorough.
Fantastic
Called concerning our central air conditioning and they were out the next day, replaced the defective part and were done that day.Didnt try to sell us anything that we didnt need😊very happy with the service!
My mom is elderly and doesnt know anything about HVAC. She called to have her thermostat replaced and was quoted $200 plus dollars. Ripping off the elderly is disgusting.
Came out ran some tests told me my refrigerant MIGHT be leaking. For that work I was charged a 79 dollar service charge and 142 dollars for work performed. What work?!
Ive used many HVAC contractors in the past, and none are as professional and qualified as the folks at Hauck Brothers.
Rude and unprofessional business!