Took my 06 hummer in to have some work done. Got it back with gear shifter loose and trim broken. Skid plate bolts falling out. Oil leaking. Dead battery which they warranty out for another new one. But dinged up my hood in the process and just used touch up paint that didnt match. But they did fix the skid plate and the gear shifter. Told me they couldnt figure out why the battery light was on. Took my 07 gmc 3500hd in for oil change and they replaced some line and when i got it back the skid plate was draging on the ground do to loose bolts. I took it off and had them reinstall it on next oil change after that the truck was leaking oil so i crawled underneath to see what it was and the oil filter was loose and the drain plug was loose as well. They did offer to do another oil change but after the 3rd time of me spending almost 10,000 there and there Mechanics just cant seem to tighten up bolts and stuff i told them i would not be bringing my trucks back because i do not trust there mechanics to do a good job after all i did give them 3 chances. The service advisors are great people and do everything they can to make things right but at the end of the day there mechanics just dont care to do a good job they just want to turn out as many trucks as possible to make money. The manager i talk to told me theres the door that i could leave since i wasnt going to let them work on my stuff again. I think i was reasonable since i did give them 3 chance but at what point should you get rid of a poor quality mechanic.
Very friendly and helpful with my needs. They even brought to my attention the many savings by switching to the services. Will definitely return!
They always take care of what I need and I take advantage of the shuttle service so that way I do not miss too much work, and that is really what keeps me going back. I have bought our last 2 cars there also and will go back for our 3rd.
Friendly service
Very nice and helpful service staff
Great service
Muy buen servicio ..gracias
Long waiting time