My Lexus RX350 needed brake replacement for the front and rear. Lexus gave me a quote, which was really high just to resurface the rotors and replace brake pads. So I decided to check the local shops. I decided to go with CB, since their reviews and estimate were excellent.Upon my arrival, the shop is very clean, has coffee & water, comfy seats, a window to view the garage and a place for kids to play. They have a shuttle service, which I used so I wouldnt have to wait for my vehicle.They gave me progress reports on text, which is so appreciated.When the work was completed, they gave me a breakdown of costs and different methods of payment. It was very easy and quick.My overall experience was very similar to Lexus service, except CB has better value. They are very professional, patient and honest. If your looking for the best local automotive shop that wont scam you or try scare tactics then look no further. Thank you again. Customer for life.
My claim is insurance related and they want to play their usual games. I appreciate everything Mike did for us at this location. I believe Mike went well beyond what most repair shops would have done with this type of situation. I appreciate the patience in working with me and waiting on the insurance company.
Everyone was kind and professional. The diagnostics were thorough, so you can choose what you needed to get repaired right away, or choose some things at a later date. The diagnostics gives you a clear and complete picture of what services your vehicle needs. Very quick service. I had sway bars and bushings done, brakes and rotors and new tires, and they did it all in one day. I love their shuttle up service as well.
I have used Christian Brothers twice now for repairs and service. My experience has been nothing but positive. The work done was excellent. The staff is professional and courteous. They explained everything to me and kept me updated on my vehicle every step of the way. I would highly recommend them and will definitely be using them in the future.
As a young girl I grew up with a grandpa who was a mechanical engineer in the Navy and a father who always fixed (or at least attempted) to fix his own cars before bringing them to the shop. So that being said, I have a fairly good working knowledge of how a car engine runs. I also have extremely good experience with mechanics trying to get over on me because Im a girl and wont know an oil pan from an engine block. I have to say how pleased I am to have found the genuinely trustworthy folks over at Christian Brothers Automotive on North Grand Parkway. I usually go into a mechanic shop ready for battle, this is what I want. This is what I DO NOT want kind of attitude. I was met with their super friendly service advisor, Robert, who walked me through their system. I was REALLY surprised to have him sit down with me and go over an itemized list of prices for me to approve line by line before they did any work on my car. Better yet, a few of the things I thought needed changed he said werent really necessary at my mileage and werent worth spending the money on quite yet. How cool not to be taken for a fool just because you are a woman! Now for the girly stuff, they have a super cute & comfortable lobby with computer portals & phone outlets/chargers. So if you chose not to use their shuttle service you can work in a nice quiet environment while you wait. Last but not least, as a mommy I gotta mention full wooden changing table with extra diapers and wipes in the bathroom just in case you are stuck at a mechanic with a screaming baby and just happened to forget the diaper bag...because it happens...trust me.
Glen was very friendly and courteous, even showed me the flush machine that would be used for the direct injection induction and valve cleaning service. I came to this specific location to get that service along with a state inspection, tire rotation, and oil change. I dropped my truck of first thing in the morning, and they actually finished it before the end of the day. Great service, thank you!
Overall great experience. These guys kept me in the loop prior to doing any work on my Jeep and provided honest suggestions and recommendations. Robert did a great job relaying the status of the progress being done. I would definitely recommend this shop for all your mechanical needs. 👍🏼👍🏼👍🏼👍🏼👍🏼
Oh my gosh! Every time I am here, Mike and everyone else does their best to get me the best deal they can! They are super helpful and always try to help however they can. Can’t say enough good things! Also the waiting lobby area is so cute and welcoming!
I was scheduled online to have my car oil changes to my FX 35. After I got there, I discovered that the appointment that I have set wasn’t in. I wanted to thank Glen for working with me and I was able to get my engine oil changed done without hassle. Glen was professional and good attitude. Just say that my first time dealing with an honest service advisor who is upfront with me and even told me what I need services to my other problems. I would recommend Christian Brother AutoAutomotive to any one. Also the location was clean. I would definitely return for any future oil changes in the near future. Again thank you Glen for your cool and professional experiences.
I called several times to ask about getting a suspension problem with my car diagnosed, and the phone was answered by an employee named Glenn. Every time I started talking to ask for information, he would immediately hang up on me. No explanation, just kept hanging up on me, wouldnt even let me finish my question. After calling back again after being hung up on several times, I asked if there was a reason he kept hanging up on me. He gave me some excuse saying that they couldnt hear anyone talking the first several times I called, even though they hung up on me after like 2 seconds each time. No one hangs up after not hearing anything after 2 seconds, without even saying Hello? or anything like that, so its clear that this excuse he gave was just a blatant lie. Its sad how rudely they treat a potential customer, especially for a company that purports to be a Christian business.
I am very pleased with the service I received here. They were friendly, quick and I feel confident in the repairs made! After work I made an appointment online to bring my car in the next morning after discovering a leak under my car. My email was responded to within a couple of hours to confirm my drop-off time for the next day. They sent me texts throughout the morning telling me what they were doing, a digital inspection with pictures, an estimate and I got my car back the same day. Thank you, Christian Brothers.😊
Mr. Glen picked up my call and was friendly and professional right of the bat. I told him exactly what I needed done, as another place wanted a ridiculous amount for it. He set me up with an appointment right away to get my repair done. Mr. Rob checked me in when I got there and was super nice, and let me add an oil change. Few hours later my car was ready! All the staff there were professional and friendly!! I took my hubby’s truck there a few days later to get his oil changed also.I would recommend that anyone needing anything done on their car go to CBA Spring Stuebner! I will definitely be going back!!
I really appreciated the professional manner in which my vehicle was taken care of. They were not happy unless I was happy. Their communication was excellent and they are shuttle service was convenient. I highly recommend Christian Brothers Automotive.
First time I had service done at CBA Spring Stubner and I appreciate the fast, professional and friendly service. Definitely recommend and will be back again.
Outstanding customer service and quality of work. I love the txt updates as your vehicle goes through the process. Cant say enough great things about this CB location. Would highly recommend.
Great service and price.Needed urgent repairs. Dropped the car off to get repaired and received it when promised. They sent pictures of everything needing repairs. The service we received will keep us coming back. I can’t recommend CBA enough.
Great service and very professional. There was an issue after having my break pads changed and rotors resurfaced. They explained it very well and accurately addressed the problem. The problem was unexpected and could have cost me more. However, they fairly and somewhat generously worked with me to get it resolved with no hassle. The shuttle service was also great and very helpful. While waiting I also watched the mechanics working on other vehicles. They impressively kept the shop very clean and you could tell they took pride in their work. All these things add up to having a first class service with great quality. Definitely found a new place for my vehicles when they need maintenance.
The guys at this location are amazing. Customer service is number one in their book.
If you live in the north Spring area, CBA is the place to get your automobile serviced. I trust Christian Brothers as I have always gotten honest service, no pushing of extra products and scare tactic repairs. This location keeps the tradition of great customer service and quality work. Grant was the service rep during my visit and he went above and beyond to provide great service.Update 7/2/2020: Received honest and friendly service from Christian brothers. Precautions for COVID are well implemented and should make you feel safe and respected.Update 11/08/2020: Another visit to Christian Brothers on Spring Stuebner, another wonderful experience! Even their interactions with other customers impressed me. They do honest work, and make you as the vehicle owner feel educated, respected, and empowered.
The People are the difference!You have heard of the 4 Cs when selecting a diamond, well, for service I have developed my 5 Cs character, communication, competence, cost, and craftsmanship.== My Story: ==I brought in my aging 2009 Pontiac G8 GT to have it serviced at the Christian Brothers Automotive (CBA) almost two weeks ago to the Spring Stuebner / Grand Parkway location in Spring. During the pandemic shut downs and remote working shift, I decided that I was not going to invest much money in the vehicle and look to purchase a vehicle during 2021. Well, as a result of the computer chip shortage, quickly shifting auto sales market, purchasing an overpriced CPO or new vehicle was out of picture. Therefore, I needed to keep my old girl working well, for a little bit longer.After having a colleague at work who highly recommended Christian Brothers Automotive, I decided, on a whim to give them a try, and I was so grateful that I did. I dont often trust service shops, because I have had bad experiences in the past where I have been pushed services that I werent immediate needs, or outside of my target budget.Due to the severity of some of the issues I had on my vehicle, it took several days to get all of the parts in to the shop and get all of the required repairs completed. When we neared the completion of the work, Glenn was told that they didnt want to deliver the vehicle back to me without them knowing that I would be completely satisfied with the work. I appreciated that.Well, to make a long story short, after I received my car back, it drove like I had not experienced in quite some time. It was simply amazing. I had a smile on my face for a few days as I drove it around town, and it still amazes me to this day. Excellent work!== My Quick Review (Rating out of 5): ==1. Character (5): Glenn was amazing, he and the management and there are very friendly, personable and professional, and better yet, they are others centered. Glenn really wanted me to be completely satisfied with the work, and they take great care of your vehicle.2. Communication (5): They utilize a texting system that allows you to get convenient status updates on your vehicle and even chat with your service advisor. You can also approve the recommended work estimate via a web site link, or call if you additional questions. I never really had any issues with communication.3. Competence (5): My technician, Manny, is amazing, and he really got my ride running sweet! I will definitely request for him to service my vehicle going forward. The other management and technicians are also very knowledgeable, so I feel confident that I run into an issue with the vehicle, they will be able to find a solution that is economical for me.4. Cost (4): I spent much more than I originally estimated, but I honestly didnt know what to expect. My vehicle needed a lot of help, and they addressed a long standing issue was with a popping noise that could be heard whenever I drove over bumps and that had plagued my vehicle - even a local dealership was unsure of what was the exact solution.5. Craftsmanship (5): So far, I have not had any issues. Ultimately this is a category that has to be evaluated over time, but a little over two weeks out, I am still smiling and happy with the work.6. Building, Waiting Room (5): Clean, comfortable, and welcoming. They even have a car shuttle that can drop you off at your home or pick you up within 10 miles of the service center.When you mix great character with great results, you get an awesome combination of team that is going to build a strong reputation in the community.I praise God for the awesome conversations that I had with Glenn Seal and the team, and for the great work performed by my technician Manny. If you are trying to decide on a place to have your vehicle serviced, you need to stop by CBA in Spring, and they will definitely take care of you!
I live right behind the spring stuebner shop and I walked over to ask for a battery jump so I could bring my truck into the shop and they refused. My truck was literally fifty feet away in the apartment complex right behind the store. Told me they could do it the next day. I’ll never step foot inside that place again the person was very rude and short with me. That jump would have netted you a couple hundred bucks for a starter replacement. Called milstead they sent a wrecker with a jump box . They got my business. Not Christian brothers. Little customer service goes a long way. The short guy with the salt and pepper hair and beard is rude and doesn’t listen. Milstead automotive drove from rayford rd you could t walk fifty feet. No thanks
They went above and beyond to make sure I only needed a wheel alignment and nothing else. They even pulled my car up with the air conditioner going and a complimentary bottle of cold water to go. They charged me a very fair price also. Would highly recommend them.
They were very friendly and very interested in fixing our vehicle properly! We were very pleased and will be back!
I have uses Christian Brothers now 4 times. They are alway so nice and helpful. Explain the issue and prompt on getting the issue taken care of. They are my go to machanics.
With all the rain weve been having, I needed new wiper blades. Stop by around closing time and Mike and His Team got me fixed up and back to 👀 where I was going. Excellent Service!!
Very impressed with my experience here. I had 2 of my catalytic converters cut out of my SUV in a parking lot. They stayed open past normal business hours for me to drop my car off in the shop to be worked on next day. I got my car back in less than 24 hrs. Couldn’t be more pleased! Thank you!
Made appointment to have wheel alignment and front end tire balance 10:00 am appointment did not get my truck back until next dayPoor service unable to do tire balance sent my truck to Discount Tire to have tires balancedNot at all professional service
I recently had my “check engine” light come on and without hesitation took it to Christian Brothers because of the amazing service I’d experienced previously. Glen was the BEST ever! I explained to him it was tough for me to get someone to pick me up as I live a bit away from all my family and friends, he promptly offered to pick up my car! I couldn’t believe it. In an hour max, Christian Brothers was at my house to pick up my car and Glen kept me updated every step of the way. It didn’t matter what I asked of him, the answer was yes!This company even offered to pick me up, take to me a store, take me to get food, or send Uber Eats to me! Glen even asked about my two year old to make sure he was okay while we were without a vehicle.This company not only takes pride in what they do, they genuinely care about their customers. I will be back for anything car related! Robert was also awesome, I called a few times and he was so very polite and helpful as well!Thank you Christian Brothers!
When my Honda Odyssey broke down, I knew to have it towed to the nearest Christian Brothers. Not only did they diagnose the problem right away (power steering rack and pinion), but they noticed that the broken parts looked new enough to be covered by warranty from the (different) mechanic who last worked on them. Long story short, I was able to get the repairs done by the original mechanic for free and Christian Brothers didnt charge me a dime (they even offered to pay to have the Odyssey towed back to them in the event that I needed that). It would have been very easy for Christian Brothers to just recommend and perform the needed repairs at my expense, but they went above and beyond in every way to be honest and forthright. I am profoundly grateful, and I cannot recommend this location highly enough!
This is a great team of folks, I have had experiences with Glenn, Mike and Robert as service writers and with Manny one of their mechanics as well as Blair the owner! Everyone is always very friendly and professional. The have earned my family’s trust and our business!!
They did a comprehensive check on a 17 year old vehicle that we were going to allow a missionary family to use. Unfortunately, the needed repairs were more costly than renting a vehicle for the family to use. We chose to sell the vehicle as is.CBA was very understanding as to our situation. We will be bringing our other vehicles to them for service work in the future.
I have been to this location two times and I am thoroughly impressed with the professionalism of the staff. Everything was explained to me in a fashion that I could understand and the wait time was very reasonable. Mike and his guys get 5 stars from me. As of now a second vehicle is in their shop so another review is up and coming.
Very happy with the service. They were very customer friendly and repaired my broken lug post. Would recommend!
Whenever you go to CHRISTIAN BROTHERS you know its going to be done right! I highly recommend to anyone to service their autos here.They even send you detailed and timestamped reports and photos of their findings, with recommendations.** Military Discounts honored as well.
Very clean and friendly. Made an appointment for 10 am and they got my truck right in. Thanks to Discount tires for the coupon. Both are Great.
I had my car towed here after breaking down on 99. Everyone was so friendly. They diagnosed the problem instantly, stayed in constant communication with me, and even saw that there was a factory recall for the error. They set up the appointment for me at the dealer and helped make sure everything was done right. While this is not the closest CBA to me, I would return and highly recommend to others.
Very professional and treated us well. Price was less for brakes compared to others in the area. Didn’t pressure us for addl recommended repairs or mileage maintenance. Will certainly go back.
CBA provided me with courtesy transportation home while fixing the brakes on my car; this was very helpful! There was a problem with the original repair and they were very good about fixing the problem and delivering the car back to me. I really appreciate the hassle-free service!!
I’ve had both an oil change and my A/C fixed. They were great and very informative. Appreciate Robert for all you do! Thanks to the Team!
I was very satisfied with the work done, and the people were great to work with.
I highly recommend this Christian Brothers Auto. They went above and beyond for me when I had an emergency with my vehicle. Robert contacted the dealership for my car and found out that there was a recall for the problem and got me squared away. They are an awesome business! Thank you for your help!
The associates were all very friendly. They getting my service done so quickly and accurate. I am definitely will be back to visiting this service center.
Quality work and they know what they are doing. Very honest.
Great experience. Fast & courteous. Thanks again Robert!
Mike Lemley is always professional, honest and thorough, which is is hard to find these days in an auto repair shop. I recommend them all the time.
I was very happy to see CBA opening in my area. I have been going to another location and very pleased with CBA. This new location did not disappoint me. Efficient and knowledgeable. I have an unusual 2008 Smart car and I am very happy to have Mike and CBA in my neighborhood.
Great costumer service can’t lie about that, went in for a car diagnostic on my 2011 was concerned about the car throwing misfires and wanted to see if it was a problem with the high fuel pump or low fuel pump, left my car on Thursday at 3:42 didn’t receive the car till Monday afternoon said there was problems over it. Paid 195.95 for the diagnostic when they told me the fuel tank was leaking, quoted me $3000 to fix the problem, end up going to another mechanic who charged me $45 ended up giving me a full car diagnostic and it wasn’t even the tank, got that replaced and it ended up being the computer that was bad, got my problem fixed with $400.
I am very pleased with the services that I received from Christian Brtohers Automotive. The entire staff from the employees that greeted me when I walked out of my car to the employees in the garage office and throughout were all 1000% professional, courteous, and compassionate. They checked on my car and checked on how I was doing as well. They really truly do care about people here. You’re not just a number here. They went the extra mile to make sure that I drove away in a safe and properly working car. Their service was on time, thorough, honest and the most professional. I was even given a bible for myself and another for my son. You can feel the difference in the atmosphere and how you are treated you can tell when you are there that you are in a Christ centered environment. They give everyone regardless of who you are the highest level of respect and professional services here. If I could rate them at a thousand stars I would. I’ll definitely be returning and I highly recommend them! Thank you for all that you guys did to help me!
Very pleased with the entire experience at Christian Brothers Automotive Spring Stuebner. They worked on 2 of my cars during a one-week period. They did a great job with identifying problems and estimating what it would take in terms of time and money to address them. Friendly, straight-up folks with a great communication system. Ill be looking for Christian Brothers shops wherever I go.
Good people good service good prices.
Extremely professional and hospitable. I will definitely be back!
I dropped my 2011 Lincoln MKX off on a Monday. They ran a diagnostic test on Tuesday, provided detailed information with photos on the suggested repairs and completed the agreed upon repairs the same day. I would recommend this location to friends and family.
What a great experience! Not very often that you find an auto repair center that tries to save you money! Mike and the team did a great job getting my daughters car back on the road! We have a new auto body shop for life!
Bryan and Glenn were the nicest, kindest, and super patient, persons Ive ever met. It was my first time using this CB location. I have been to many other locations and every one is nice and sweet, BUT this Christian Brothers went the whole 9 yards! They were extra kind, extra sweet and extra everything! I have a 1997 Toyota 4/runner, that still looks young, that I love and till death do us part but after 2 years of driving my sons around in this sweltering, muggy, stagnant Houston Heat, and other repair shops couldnt fix it or wouldnt try to fix it because its so old, I feared that I was gonna have to part with my beloved Toyota that has been there for me for 23 years....only this sweltering heat and sitting in bumper to bumper traffic was coming between us....Well not at this CB, not if Bryan could help it, he knew how much I loved my Toyota 4/runner! He was going to make sure my kids and I drove off into the sunset, with the windows rolled up and the only air blasting in our faces, was coming out blasting cold from the air vents in my Toyota. He even put us in a rental for 6 days because we didnt have another means of transportation......I mean wow! They gave us the whole 9 yards, the whole enchilada the whole cake and not just a slice! They truly stand by their name. Thank you for a wonderful job well done! Keep on giving so that you can keep receiving. Our greatest thanks from the bottom of my heart and my kids little hearts! God Bless and keep you all safe and well so that you can continue taking care of everyone in need.
Took my daughters car in late afternoon after I discovered a spot under her car just as she was about to take a long drive back to college. Mike got it checked out right away and discovered a bad water pump. They quickly got it fixed the next day. They also found her battery was bad and took care of that for me. Mike had the parts store where I previously bought the battery bring him a new battery and installed it for me. Saved me a huge amount of time and headache so I didn’t have to do this myself. Great service! Highly recommend this location.
The experience was a great one, the mechanics were knowledgeable and professional about what they were doing, took good care of my car, I would recommend Christian brothers to anybody needing car repair.
They helped me with my car and fixed it in a timely manner always keeping me updated. The customer service is great.
Above & Beyond! I had to pass up several CBA locations coming all the way from Richmond because my usual location (WaterSide) refused to honor my coupons that I found online. Needless to say, Roberts 5 star customer service made the 45 minute trip absolutely worth it! Ill definitely be a returning customer to this specific location, 45 minutes away from home or not ... its their customer service for meeeee 😁👍 BIG thanks to Robert for being so awesome!
These guys are so great. I felt very trusting of their service and recommendations from my first visit. I have now returned several times for oil changes and other work. I love that they provide a shuttle home and back rather than waiting at the shop.On my last visit, Mark and Glenn went above and beyond when my oil change ran too long. They comped the oil change and could not have been more gracious. Thanks guys!! See you in 3,000 miles!!
Towed my daughter’s car into CBA in pieces from a mobile mechanic who cost me $2,000. I had been told the engine was likely bad. I was going to sell the paid off car with only 124k miles. CBA was determined to get it running! A 20+ yr veteran mechanic pieced the car back together, thankfully! Discovered it was electrical not the engine and repairable! Please know you are getting EXPERIENCED mechanics when you take your vehicle to CBA! Thank you CBA for giving me confidence in mechanics again.
I went in for an oil change and an inspection and the staff was very courteous. The waiting room was very nice and clean as well. The service was top notch and everything was explained very well. Absolutely recommend them!
The mechanic, Mr. Anthony, who is well qualified to work on Toyota Camery Hibryd automobiles, diagnosed and replaced the ABS Hydraulic Unit and performed all related re-intializing procedures including flushing contaminated fluids and replacing with clean fluids. All associates were professional, patient and respectful of my concerns. I highly recommend this company 👌.
Their warm and friendly attitude makes you feel like family. They check out your vehicle thoroughly and will help you with good maintenance advice. I’m happy to have found a full service for my car that I can trust.
They went above and beyond in my opinion and I received a Veterans discount from Glenn.
This was the first time I used Christian Brothers and I was impressed. They are very polite and efficient. I was given a reasonable estimate for an alignment and it turned I didn’t need it after all They gave me a ride home while I waited for the inspection. I’ll be back.
I took my vehicle in because the AC was getting a little weak. Everyone I interacted with was very friendly and professional and they were very upfront and transparent about what would be done and what it would cost.They dropped me off at home while they checked the system and performed a courtesey inspection on the vehicle. I even recieved texts telling me when they began work on the vehicle, and a link to a detailed inspection report complete with photos of minor issues discovered during the inspection. All of the things they found on the inspection were issues I was already aware of and had been putting off for financial reasons. They even reminded me that my registration was due soon. After I had a chance to view the report they called me to discuss what to do next. They laid out the cost of every item and were not pushy in any way when I decided to defer some of the items until later. They completed the items I asked for and picked me up when the work was complete. Great service I would reccomend to anyone and will use again in the future. Thanks guys!
Great service. I didn’t know how to go about using my warranty and they made the process seamless and easy! Glenn at 99 location also made sure to test drive the vehicle, and found a separate issue also covered by the warranty prior to releasing the vehicle back to me.Best service. I trust their work, and love the model to see what’s required work, recommended work, and optional work.
Mike and Glenn were always available and always positive when I called about my car. They took extra time to make sure my car was working properly before telling me to pick it up. Excellent service and repair work.
What a great experience! Friendly staff and kept me updated and showed me pictures of what my vehicle needed. I will be back and recommend anyone I know to use Christian Brothers Spring Stuebner.
I went in for a oil change because of the discount they were providing. However, after the service I received I will definitely be going back. They provided information about my service that a normal Chevy dealer would never do. I was quite impressed by the extra effort and customer service that was put forth. 100% would recommend.
Great customer service, and friendly staff . I want to thank mike for helping me out on telling me everything that my car needed and what was important to change first . I will be back here again for sure because of how professional they were and how friendly the staff were . Especially for mike helping me out and trying to helpme save money by giving me pointers and advice .
As a first time user of Christian Brothers, I’ll have to say that I was really impressed and that’s coming from someone who is very particular. I liked the way they sent you an online estimate and how you could choose the repairs/maintenance that you approved. I like how they tell you the additional items that are due for service without being pushy about it. They sent regular texts to update you on the timeline. They gave me a ride back to the house. They offer a 3yr / 36k warranty, whichever benefits you the most (that’s a first). They have a very experienced staff. Even though the store was new, they had pulled experienced technicians from other locations. And so far, the repairs appear to be done correctly. These guys will definitely be my “go to” service and repair shop going forward. Mark and Grant took great care of me!
Awesome service! Very clean all inside employees wearing masks! Place spotless and very reasonable prices. Oil changed right away and they even put in my filter for no charge! Will definitely be back for all my vehicle! Thanks guys and stay safe!
Mike is a good guy, friendly, and trustworthy. Dont judge him for his poor taste in football teams..
Outstanding service. They were very informative in showing me the needs and concerns of my vehicle. I felt no pressure to get other services done
I recently moved to Tomball from Florida and I have been trying to find a honest and reliable auto shop for awhile. Christian Brothers exceeded my expectations. They helped me figure out why my car was shaking when going above 70mph and didn’t charge me a dime. Really great customer service and their shop is very clean. I will recommend this place to all of my friends.
It was the end of the day and I stopped in to get my vehicle inspected, the guys took excellent care of me. I believe the technicians name was Justin he was very knowledgeable and experienced. The gentleman at the counter was extremely polite and made my experience Splendid. I could not have been happier with the service that I got. I would recommend them to anyone.
New in Houston and needed service. Quick. Clean and upfront. The digital services (updates timings and billing). Are fantastic. Seems like a great value but being new to the area I don’t have and comparison. However after my first visit it will not be the last. Great service
I brought a 22 year old car in this morning. This afternoon I drove home a practically brand new car!!
UPDATE Jan 10th, my sons car had more repairs and All I can say is that Mike and Glen went above and beyond in helping me to repair the car minimally so I could drive it to be sold- my budget was extremely tight and the two of them rose to the challenge. I completely trust them as a single women, and my son is learning about cars at the same time :)Excellent communication through out them having my car and kept me updated. Explained everything the good the bad and ugly that was going on with my car. I left feeling like I was not taken advantage of, recommend them highly!
I know they will get the job done and are always so straightforward and polite. Great customer service! I recommend them highly!
So many places you go now days customer service is forgotten or ignored. Mark & Glen both gladly answered any questions or concerns I had. At no point did I feel like they were annoyed or bothered by any of my many questions. A little pricey but in my experience you get what you pay for. I was very pleased with the results.
WOW! Never experienced service like this. First time customer and took my Lexus IS350C in with dashboard lights lit up like a Christmas tree. They diagnosed the issue quickly and presented options for repair that actually saved me over $2,000. God bless!
Glenn at Christian Bros spring stuebner was very helpful and communicative. I was kept up to date with the progress by text and calls. He went above and beyond my expectations. Will definitely be going back!
Very friendly. Went above and beyond and ordered the part the same day to have it replaced. Because it was “taking a while” the manager gave me a free oil change coupon which I will definitely be using 😉
Great people at this location. Mark and Glen are both super nice and handle the shop well. Always look at for tou to make sure they get down to the problem without making you spend a fortune buying random parts! I highly recommend this company and especially the crew at this particular location!
First time visiting, stopped in for a state inspection. Great service, very clean. Professional and friendly staff. Highly recommend.
I came here for an oil change, which weve as free for my birthday, and they were so nice, very professional, and finished in a timely manner. They gave me quotes for a few things I need repairs on and the pricing isnt bad compared to other places and they didnt try to push it like other auto shops woul trying to get more money out of you. I highly recommend this place and I will surely be returning as regularly as needed.
Im so grateful for Christian Brothers. They took care of my alignment and gave me free shuttle service to and from home.
I visited Christian Brothers Automotive for issues with my catalytic converter. They ran a diagnostic and sent me a text with everything that was wrong with my car. They then called me and discussed the inspection with recommendations. One of the things that I liked best was that the report that they sent included the price for repairs. The repairs were completed quickly and to my satisfaction. I will be returning next month to check off some more of the repairs that are needed. Thanks CBA!
This was my first time visiting and I will definitely be back. Glenn was really engaging and helpful when it came to understanding the problems that were found during the inspection. Thank you so much!
I took my truck in for intermittent problem to be diagnosed. First the quote was more than even the Ford dealership. More importantly, when I picked it up the truck was not drivable at all! I dont know if it was the tests they ran or what they did when they test drove it but they made the problem so much worse. I felt like they were very patronizing to me and told me my truck was like that when it came to their shop. It definitely was not. I had been driving it every day. I will give them credit in that they gave me my money back for the diagnostic testing. I dont trust them and wont take any vehicle back to them.
Great Service and reliable parts. When I get a repair here, I feel like it was done right.
The team here is awesome, thorough, respectful and doesnt sell you products. They give you exactly what your vehicle needs. The appointment process was easy and Glen upfront is a delight to be around. HIGHLY recommend this place. I was very pleased with my experience!
April is my Birthday month and I got a free oil change. Great customer service answered all questions I had. Would highly recommend!Also they offer snacks and drinks while you wait.Just an amazing place.
So happy that I see another Christian Brothers Automotive location that has opened up. If you want honest and ethical automotive maintenance and repair, this is your place. I have used various CBA locations in Texas and can tell you that they stand behind their work. I highly recommend.
Very professional, quote for repairs was within my estimate. Kept me informed of repair progress. First time using Christian Brothers. Pleasant experience, would do so again.
Had a 7am appointment and they took my car in for safety/emission test. It was done promptly in less than 30 minutes. They’re courteous and professional.
I’ve never been so happy with an automotive shop. They were very accommodating and had great communication. They informed me of parts that can be fixed/replaced but didn’t at all seem pushy about it. I will definitely go back!
Always professional and courteous . They have latest technology to keep the customer up to date on any issues . This lets you know in advance of upcoming maintenance, such as brakes or air filters . Very clean and nice waiting area as well .