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IGD Plumbing & Air
17907 Kuykendahl Rd Suite 300, Spring, TX 77379, United States
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IGD Plumbing & Air

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Ja
Review №1

Excellent service from these guys. Matt Citron, did an excellent job at communicating the problem I had with my water heater and the time frame it would take to fix it. I highly recommend his service if your looking for someone who’s professional and does a great job with their work. Will definitely be giving them a call in the future if any other plumbing issues arise.

Ke
Review №2

The technicians were extremely thorough and knowledgeable. Matthew Citron was very professional, on time and answered every question I had. I would highly recommend this company to my friends and family.

Mi
Review №3

These guys are really awesome. Matt and Austin are incredibly knowledgeable, incredibly helpful, and a couple of really good guys. They did a great job!

Ad
Review №4

Great company, I had Matt as my technician and he was awesome! He immediately knew what the solution was to repair my leaking shower head and tub faucet. Even though the service was through my home warranty, I would definitely highly recommend their service. Matt was very efficient, and professional.

Ma
Review №5

Weve recently purchased our first home and have had several plumbing issues and have had to call a plumber several times, every time we contact IGD Plumbing we are met with professional, courteous service; seemingly, no matter the technician they send, we have had zero issues. I highly recommend you use honest, licensed professionals such as these. 5 stars, highly recommend.

An
Review №6

Matt was great. Cleaned out my kitchen sink line and patiently walked through the house w me to go over other plumbing issues I had. To each one he gave me options and a price on the spot. Did not feel hassled or or upsold to. Just what it is to get the job done or upgraded. Will definitely use again!

Fa
Review №7

Matt was amazing! When he came out to inspect my water heater he was thorough and explaining the issues. He did a fantastic job of explaining repairs and next steps. I will definitely continue to choose him and IGD Plumbing in the future.

Sa
Review №8

I had trouble with a previous company and my issue dragged on for months. IDG was fast, responsive, on-time, honest, and very helpful when dealing with the warranty company. Thank you to Matt, Ben, Austin, Jessica, & Roxanne for FINALLY helping get my shower fixed!

Je
Review №9

Had a great experience with the technicians Ryan and Renee. I informed Ryan that my water heater had been out for about a week and that the Mrs. and kids had enough of it lol. After coming out to diagnose for home warranty he prioritized the job and changed it out the next day in less than an hour. Highly recommend IGD and Ryan and Renee were a great representation of the company. Thanks again!

Ro
Review №10

Matt Citron was fast, efficient, and professional. I would definitely use this company again and would ask specifically for Matt as a service provider. Five stars all around.

El
Review №11

Robert and Rene were awesome. They fixed my AC unit quickly and even came back to make sure everything was working properly since it was taking a long time to cool my home. I will definitely use them again for future repairs.

M
Review №12

The technicians were experienced and knowledgeable. They quickly identified the issue and explained our options. The A/C was repaired promptly. Thank you IGD Plumbing for the great service.

Je
Review №13

Great service provided by Matt. Very professional, was able to diagnose and fix my sink issue. Explained everything he did. Will recommend to all my friends and family to call and get IGD out there for their plumbing needs.

Ch
Review №14

Matt was awesome! Came out to replace the garbage disposal but found a foreign object in it. Then he went around and checked our hot water heater, tightened a loose faucet and looked at our pipes. I was not home but my wife was very impressed. I am having them quote me to replace my old piping with PECS piping.

Te
Review №15

Matt was super knowledgeable and did a new faucet install. He also found some other issues that I was not aware of and fixed the problem. He’s awesome! Will use again in the future.

Jo
Review №16

Ryan & Kayden are great! Their knowledge, professionalism and just genuine care for their customers is amazing. Thank y’all again for being great at what y’all do, I definitely recommend IGD for any of your plumbing needs.

R
Review №17

Good Job!!! -- IGD Plumbing was great for me. My Water Heater went out and they came out and replaced it. The Technician Ryan Babineaux and Kayden were right on time for the service appointment scheduled. They came in my house and went to work. They replaced my water heater and all the cords, pipes and other components that were needed. They did the work, they were very professional, knowledgeable and friendly. They took the old water heater away and I have a new water heater. Ryan showed me the pictures, it looks very good. Thank God I have hot water again!! If I need any plumbing service in the future I am calling IGD and requesting for Ryan and Kayden to do the work. There work is impeccable.

Mi
Review №18

Worse company I ever worked with! Plummer was so rude I ended up putting him out of my home. Avoid this company at all cost! I tried to file a complaint but the manager just kept trying to make excuses for his poor behavior! I believe they are related. USE ANOTHER COMPANY!!! On top of that they still charged me for him coming out doing ABSOLUTELY NOTHING!

Ke
Review №19

Matthew Citron very attentive. Professional and knowledgeable, 5 star service across-the-board

Ca
Review №20

Ryan Babineaux and Kayden were very professional and knowledgeable! I will definitely add him to my preferred contractor referral list.

Ja
Review №21

I had a very tough job to remove an old 3-piece Delta faucet, and replace it with a new 3-piece Delta unit. Another company turned down the job, because they thought they would break my granite counter top trying to remove the unit. The old faucet connections were rusted and in a very tight area under the sink, and took a creative solution to remove it. Technician Peter thought that cutting off the old pieces at the top would work. He was right. Technicians Ryan and Kayden came out and performed the work. They did a great job! In addition, the customer service team was very helpful in coordinating things and letting me know what to expect.Update: September 15th. Ryan and Kayden returned to inspect the job. There was a very little leak. Almost nothing. It appears that the Delta faucet may have a problem. I plan to contact Delta. Thanks Ryan.

Jo
Review №22

Matt provided excellent customer and technical service for the recent plumbing repairs at my home.

Sa
Review №23

Justin came by to fix our broken garbage disposal and was awesome. He provided great customer service, was fast and very polite. Thanks Justin!!

ke
Review №24

Matthew Citron was awesome. Fixed lingering problem immediately. Very satisfied..

As
Review №25

Matthew Citron - IGD Plumbing fixed a leak in the kitchen and installed a new faucet. He was very knowledgeable and professional.

La
Review №26

The technician Peter came on time and patiently waited until the correct work order was confirmed. Never complained, very polite and professional. He went above and beyond working for 4+ hours to ensure the service was completed. Excellent work!!!!

Ce
Review №27

Home warranty assigned to my water heater claim that was leaking. The guy who came out was very nice and quick. Fast forward 3 weeks and the Home Warranty still has not received the diagnosis they need to make a decision if they will cover a replacement water heater. I’ve stayed on the phone while they call IGD, usually at least 10 minutes on hold and when they do get a hold of someone, they are on the road and do not have the information. 🤷🏻‍♀️Home warranty finally reassigned the claim to another contractor today.

Ch
Review №28

David was very thorough and took care of both of our problems. When we have another issue we would like to have him back. Our first experience with IGD Plumbing a couple months ago was less than good. Todays experience changed our perception to the better. We were very pleased.

Da
Review №29

I had a leaking tankless water heater in my attic which began to stain the ceiling below. I contacted IGD Plumbing and Norm and his team did a great job overall. The were very prompt (next day) with getting a technician out to diagnose the problem and they were able to have a replacement (under warranty) heater in place within a couple days after that. They are a professional company, timely, fairly priced, and cleaned up their worksite upon departure. Id certainly recommend the IGD Plumbing & Air team to anybody!

Lo
Review №30

Ryan was very professional and helpful. They finished the work quickly and everything is working as expected. Thanks Ryan.

De
Review №31

They sent over a plumber Named Justin who made a world of difference,he was very professional and fixed the problem from a previous service call.I am now a very happy customer... Very knowledgeable

Da
Review №32

IGD Plumbing will always be my go to plumbing company. Fast, friendly great work for a fair price. They did a full re-pipe and tunneled under my house 18 feet to fix and replace broker sewer line. All of the staff is great! Big shout out to Rashanna! Thanks for the great work!

Pa
Review №33

Had Ryan Babineaux and another one of their technicians whose name I didnt catch out to fix my shower. They showed up on time, fixed it well, and gave some good tips for future issues. Thanks for the professional experience guys.

Br
Review №34

Matthew Citron and partner were very informative and timely!

Vi
Review №35

Loved the text system used by this company. They accommodated a quick Appointment. Confirmed. Texted enroute. On time. Fast, efficient, conscientious. Thank you.

Mi
Review №36

Our home warranty sent them out because my garbage disposal is CRACKED and RUSTED, in multiple places, on the front and needing replacement. The plumbers came out and said nothing was wrong other than a missing clamp way in the back.My wife was there and they talked their way out of a repair.When I tried to call the office, 5 different times, no one picked up the phone, and never returned my call after leaving a message.The technicians dont know their trade, the office doesnt answer, and they had the audacity to tell my wife, Let us know if there are any other plumbing needs let us know and well fix it for you, when they couldnt even fix what they were called out to do.

je
Review №37

Ryan and Kayden showed up on time very clean well dressed took care of my problem in a jiffy I will never use another plumbing company again I will stay an igd plumbing customer as long as they are in business thank you again

Ju
Review №38

I want to give Matthew all the credit for the great 5 Star service he provided. He was professional, kowlegeable and willing to do the job. He was also very pleasant. Thank you Matthew, God bless you.

Ed
Review №39

IGD had my air conditioning unit fixed before I arrived home. The technicians were very professional and helpful with offer tips.

Em
Review №40

IGD plumbing installed a faulty toilet, came out multiple times for band aid fixes which didn’t solve the problem long term. Shockingly they claim I need to take it up with the manufacturer (of the toilet they provided) and have refused to give me a refund.

Ch
Review №41

Justin was great! Very efficient and informative

Yi
Review №42

We hired them through our home warranty program and Peter was the technician that came out.Our water heater wouldn’t start and Peter diagnosed it and repaired it in a short amount of time. I felt bad he had to wait 45min on the phone with our home warranty company for an approval on the repair.In short we are very satisfied with the repair and service provided and would use them again.

Ni
Review №43

Didn’t call until they arrived and refused to wait after they told me they would. I left work and then they called to reschedule.

Mo
Review №44

Toilet would not flush properly. Technician came out twice and it was still broken. While waiting for the 3rd time to come out, the tank cracked on the toilet causing over 30k in damage! Would not recommend!!!

Sh
Review №45

This is the most unprofessional company ever.. DO NOT USE! They charged me and my home warranty to perform a repair and assured me it was fixed. I sold the house and then a month after they completed repairs they send me another invoice stating that the repairs werent done and need additional funds to complete.. how in the world does this happen?

Ca
Review №46

Technician that came out was extremely rude and aggressive!! I called the company while he was here to explain the situation and they said they were going to send someone else to complete the repair. The original technician seemed to calm down after my father came over. Horrible experience!

Gr
Review №47

My home warranty hired IGD for faucet repair. Peter arrived took pictures and told me he would order parts or a replacement faucet. He collected the $75 trade fee and was gone in less then 15 minutes. Later the home warranty company called and said they were told the repair was required because of excessive force to the faucet and they would not cover the repair. The faucet is over 13 years old! It appears Peter just stopped by to collect the $75 trade fee.

Ma
Review №48

Excellent work and very professional and informative. Fixed our bathroom drain problem, explained the cause and preventive measures. They worked with me and my home warranty company to provide a solution to my problem. Well done IGD!

Va
Review №49

Since I cannot rate with a 0 star, I have to choose a 1 star. The plumber the company sent was rude, unprofessional, & not helpful. This company was sent by American Home Shield. The plumber came to my house, told us that the crack on the toilet tank was our fault. Spent maybe 10 minutes total to look at the problem. Refused to talk to me (I was at work). Told me that he had no time to wait for customer service from AHS to answer him because he would have to be on hold for 15 minutes. The plumber did not explain what needs to be done to fix the problem. Just left & told me that I would be contacted by AHS or someone else. I had to call AHS & IGD plumbing to follow-up & see how my problem can be resolved. Granted that IGDs customer service person explained better the reason for the toilet tank crack being classified as caused by force. No advice was given as a solution to my problem.This was not good customer service & I ended up with more problems than solutions. I had to use a different company who solved my problem in 1 day & explained everything fully to my complete satisfaction.

Ja
Review №50

Had IGD come out because my water heater burst. Home warranty would cover the cost to replace the heater but Peter wanted to charge an additional $950 to bring the new water heater up to code. At most, it would need two new copper supply lines and a short yellow gas hose. IGD gave me an itemized list of materials to bring up to code. $145 each for 2 water supply lines. $245 for a 12 flexible gas hose. All of this would cost less than $50 at any hardware store. Be smart. Do your research if you dont know plumbing. Get a second opinion. Do not use these gouging crooks. After reading the reviews, its seems Peter is not who you want to come diagnose your repairs.

He
Review №51

I gave them 3-stars because they were on time and they helped restart my pilot light on my water heater. I can explain the issue. I had them come for a home warranty call and once there, they said it was not covered. While installing an updated french drain, we found the gas line was installed with copper tubing above ground and traditional PVC ( not PVC gas sleeve pipping) below ground. We turned off the gas, cut the line and capped off the gas for safety and so I would not be flagged. Once the company was there, I explained what happened and showed them the old piping. They denied it came from there and argued with me for a few minutes. He finally picked it up and took it to over to the gas meter and wow, as expected...it fit the area perfect. I dont know if they act this way to everyone or if it was just because I am a woman. He then eyeballed the back yard and quoted me $8200 to fix 30 feet of piping (up to 80 ft.). The materials and permits would be less than 1K. I have since had a couple other quotes averaging about 2K with the same 2-year warranty and amazing company reviews online. Be careful and get other quotes from other companies. It will definitely cost you if you do not.

Co
Review №52

Fantastic service. Loved the communication of text and email updates. Nasko did a great job of quickly assessing and fixing our plumbing issue.

Se
Review №53

They really have a code of ethics that they work by . They are an honest shop.

Jo
Review №54

The techs Ryan and Kayden were very professional and showed me the problem then fixed it. Will be calling again

De
Review №55

Proactive, courteous, and cleaned up after.

Ne
Review №56

Mario was very knowledgeable, very courteous. He had my drain unclogged in 30 minutes when another company said they would need to run a new sewer line for $10,000. I used my Super Home Warranty and just paid their service call fee! Very happy!!!! THANK YOU MARIO!!

Ta
Review №57

Ryan and Andy did a good job replacing our water heater. They work fast and are professional.

Mi
Review №58

After an initial misque the experience was great. Norm knew exactly what to do and took care of it with no problems.

Na
Review №59

I had a difficult time getting a timely, professional response from the scheduler, but the person that came out for the service was professional and helpful.---Had to call again today after I didnt hear from anyone to schedule the follow up service. The response from the scheduler was unprofessional. Hoping the actual service will be better then the experiences communicating with the office.

Wi
Review №60

Service tech came out visually observed the area where I had stated leak was coming from. Said he would have to get with home warranty people with findings. He absolutely didn’t do any work or ask many questions. When I called the company as it says on there site after my 1 star rating. The dispatch read me the findings and report the tech submitted. His wording and questions were never asked or nor was I informed on the on his findings. No one ever reached out to me I had to call them. In the mean time I still can’t use my shower or know the reason for my leaks or remedy for my situation.

Ta
Review №61

My kitchen sink was clogged and drains were backing up, including backing up into my garbage disposal. My home warranty recommended IGD for the fix. The initial technician made 3 visits over a month, replaced pipes under sink, but was unable to unclog drain. The office was very helpful and listened to my issue and complaints about the continuing issue and approvals needed for work by my warranty company taking so long.After all approvals were received, Ryan and Andy came out promptly, were very professional, explained what they were going to do, and talked me through the resolution. It took less than an hour and my sink and pipes were in working condition.

Sa
Review №62

Had them out for A/C unit. Great customer service and knowledgeable on how to fix the issue. Were here less than 45 minutes. One of the tech seemed to be an apprentice and the other tech explained the issue and how to complete the repair.Definitely would call this company back if I need anymore A/C repairs.

ta
Review №63

SCAM ALERT!!! Used this company through home warranty and after 3 visit magically my water heater is leaking and will need to pay an additional $1,000 plus home warranty to have it replaced. Charging $160 for a drip pan that is $6 at Home Depot. SCAM SCAM SCAM. Please get re issued a plumbing company if you are sent here

An
Review №64

UPDATE (5 star rating): I spoke the Service Manager, Mr. Smith, on yesterday. We discussed the conversation I had with the representative who reported to our home. Mr. Smith offered an opportunity to resolve the matter. I appreciate his willingness to improve the professional-customer rapport. Mr. Smith and I reached consensus. He reported to my home the next day. I value his knowledge and communication regarding the steps required to complete the repair. I am confident that my husband and I will consider IGD for future plumbing needs.Mr. Smith apologized for the incident and explained that IGD strives to provide quality customer service. I understand that mistakes happen while providing customer service. The fact that Mr. Smith took the time to addressed our concerns and corrected the issue is what matters. I appreciate him for taking the time to make things right.Initial Review (1 star rating): IGD Plumbing, LLC. responded to a service request we made through our home warranty company. Unfortunately, no service was rendered. The IGD representative who reported to our home took photos of a toilet and informed us that our home warranty may not cover the issue because hes not exactly sure of what the issue is without a diagnostic, which will cost us an additional amount over $200.00 plus the costs associated with the repair of the exact issue. He did not touch the toilet at all. My husband and I contacted our home warranty company to find out if the repair is covered by our warranty. Unfortunately, we were informed that the representative from IGD reported a specific issue, stating that the cause was excessive force, not normal wear and tear. I am disheartened that we were lied to because we were told that the so-called professional doesnt know the exact issue with the toilet. Only to later discover that the issue was reported as excessive force. If we were informed of this, we could have at least had a conversation about it. We take care of our home. We dont use excessive force at all.Based on our experience, we will not consider IGD for any to our home, with or without a home warranty company.

US
Review №65

Unprofessional and Very Dreadful Dispatcher/Scheduler. Their technician came out to work on the kitchen sink blockage. Upon inspection, he realized he will need permission from warranty company to change the garbage disposal. it took less than 10 minutes for warranty company to approve the garbage disposal replacement, but IGD plumbing technician said he will return in an hour to change the item. The technician never returned to replace the item, neither did he answer his phone. IGD plumbing dispatcher was called, and they promised to follow-up with me on what happened.I had to call again the following day after I didnt hear from anyone to schedule follow up service. At this time the response from the scheduler was bullish and unprofessional. I had to call my warranty company to follow up with them or re-schedule another company technician to change the disposal, because i was not interested in entertaining the humiliating response from the dispatcher.

Pe
Review №66

Rashanna in the office went over-and-above to take care of all the details during a hot water heater emergency. She moved the schedule around to accommodate our needs, and was very responsive!Ryan was very professional and did a great job replacing our hot water heater. We would definitely use IGD Plumbing again!

Ci
Review №67

Tech(Peter) came to my house on 08/11/2020 and stated that hell call the home warranty company to see if my tub faucet is covered because hell need to go behind the wall. Never heard back for 2 weeks. The same tech came again on 08/24/2020 and told me the same story that hell have to call the home warranty. why come the second time to tell me the same story? No resolution. I then hired Best Choice drains and plumbing and he stated that we didnt need to go behind the wall to fix it and that it shouldve been covered by the home warranty. Im thinking that IGD plumbing didnt want to do the job and that he just wanted money from my home warranty that he got paid for showing up. BEWARE OF THIS COMPANY!!!!

ni
Review №68

Ryan and Andy with IGD plumbing were fast and efficient and on time. They changed my disposal quickly with professional acumen and Im very grateful.

ma
Review №69

IGD Plumbing was contracted through our home warranty and we are very pleased with the ease of contacting and communicating with the scheduling staff and quick and prompt turnaround time. Ryan and Andy were professional, on time and knowledgeable. We our new homeowners and will look to use IDG Plumbing again for our future needs.

Ma
Review №70

Plumber is only interested in how to charge you LOTS OF MONEY. This company does not want to solve your problem. They will come up new excuses and diagnosis to get money from the insurance company. Plumber had no clue what he was doing. My sink line was blocked. He inserted the snake and snake wire was coming through the roof. He did not know how to clear the line. They charged $350 for the camera. Then they wanted $1250 for hydro jetting. This company lied to the insurance company that blockage is outside the house. I have every thing recorded on my surveillance camera that he said that blockage was under my sink. DISHONEST RIP OFF. DO NOT TRUST THEM.

Li
Review №71

I utilized the services of IGD plumbing company due to my home warranty. I have a leak and the plumber said what he thought it was initially and then back tracked and fixed a different part of the toilet that was not the cause of the leak. I am out of my fee and still have a problem. The same plumber that came out 1 week ago came out again today and acted as if he didnt remember the case or being here to do work last week. This was unethical and it seemed as if he knew the problem and avoided doing the work to fix it which ultimately lead to more water damage in my home. Totally untrustworthy.

Ma
Review №72

Peter wasnt helpful. We was having trouble locating the clean out valve. His response was Im not here for that. Another company was a lot more helpful.

kj
Review №73

Home warranty sent this company and the tech that showed up was rude, yelling at me and the warranty rep when they were called, he refused to let me finish a sentence kept cutting me off. He refused to provide an invoice of the work done and to show payment was accepted. avoid doing business with them.

Ma
Review №74

I had a problem with a tankless water heater that numerous plumbing companies were unable to fix. Worse, the heater failed during cold weather and it was causing real difficulties for my family, going without hot water! When Ryan Babineaux, with IGD Plumbing & Air, came out, he knew exactly what to do. He accurately analyzed the issue within minutes, made an immediate correction, then arranged for a complete repair. Tankless water heaters are far more complex than standard water heaters, and it requires special training and skill to properly service them. Ryan is a real pro! IGDs service was excellent in every way. I highly recommend them!

Ki
Review №75

IGD also does hvac repair. Jim located my issue within about 10 mins. He was able to clearly explain the issue, and replace my fan for my ac unit outside on a timely manner. He had my a/c back up and running in no time! I definitely recommend this company.

C
Review №76

Great company. Always on time, and let you know in advance when they’re on their way. They let you know what they’re doing and how much it will cost before they start the work. Highly recommend.

Fe
Review №77

Ryan was amazing fixing a couple of water stoppages. In addition, he replaced our garbage disposal flawlessly. Certainly, he went beyond the call of duty. Customer service; great. Attention to detail; great. Professionalism; superior. Thank you!

Do
Review №78

I had to write a review on the service I experienced from Tyler, Mario. And Roshondra.. Tyler for his professionalism, Roshondra for her caring,understanding and willing to go the extra mile and Mario for saving my Thanksgiving ..Words can’t express how grateful I am..I will always request your service ❤️Thankyou IGD..

Eu
Review №79

Great service. Thank you so much.

ma
Review №80

Our house is in worse shape than when they arrived. The plumber was obviously inexperienced and left without telling us. Terrible experience.

Bu
Review №81

Tyler was great. Explained everything he was doing and answered all my questions.

El
Review №82

Matthew was very professional. He was open about the work and cleaned up after the pipe repair was finished.

Ch
Review №83

FRAUD ALERT! I will not use this company ever again! The cold handle from the bathtub came off and I used my Choice Home warranty to get it fixed. Petar Petrov came to my house, looked at the handle for 1 minute and said he needed to be paid first. In what world do you pay for a service that has not been done? He then proceeds to go outside, write something to Choice Home so that they can deny me and I’m still left with a broken handle! He was rude and unprofessional! Don’t use this company ever!

Ru
Review №84

Nasko was friendly, professional, knowledgeable and did a great job. I would definitely use him again.

Do
Review №85

IGD Plumbing and Ryan are the most reliable, professional and friendly folks youd ever want to deal with.

N
Review №86

Jim is absolutely a knowledgeable HVAC person, very professional and helpful. I would definitely recommend Jim for any HVAC problems you are having.

Lu
Review №87

Great service and professionalism. I am very please to have found this company to take care of my houses plumbing needs. Mario and crew did a great job on external sewage line replacement.

Ja
Review №88

IGD was selected by my home warranty and Ryan Babineaux did an excellent job. He did quick work with a plugged drain, couple leaks, and toilet we had. Answered all of my questions and gave some great tips for any future issues. The guy is also talented pianist! Ill be calling him back if we have anymore issues pop up 👍

Pa
Review №89

Technician was very nice and pleasant. Explained what the problem was, and after completed the work he explained how to use it properly.He was very nice.Thanks

No
Review №90

Ryan with IGD did a great job on this service call. He was able to find a solution to our plumbing problem and fixed it immediately. He provided great customer service and was very professional. We will definitely call on IGD for our plumbing needs in the future.

Sh
Review №91

My technician was very knowledgeable and corrected the problem in minutes. He was punctual and service was fast. He even took the time to explain to me what happened.

RI
Review №92

Phenomenal service - very personable and professional technician Chris. Will use again as needed.

Ch
Review №93

IGD did a great job. They responded to my call through a home warranty company, were on time, and completed the work very quickly. I would definitely use them again.

Ib
Review №94

Just wasting time and money dont ever use this business please.

Je
Review №95

We had an issue in our Master Bath and Ryan came in to address the issue. Not only did he fix the problem, but he also added an easy way for the issue to be addressed in the future. Ryan also cleaned up, which was fantastic! Great service from Ryan and fantastic company.

Ja
Review №96

The technician was professional. He arrived a few minutes early & patiently waited for me to arrive home. He addressed & took care of the problem in a timely manner & was masked.

Ki
Review №97

I Needed a new water heater. On the day of installation, another guy (Eddie, I think) came 1st to drain the old one so that when Chris arrived he could take the old one out and install the new one. They were both polite and professional and in 1.5 hrs I had a new water heater. They also took credit card as payment which made me very happy. Im very pleased with their work and would recommend IGD Plumbing for any plumbing needs.

Li
Review №98

Mario was professional and knowledgeable. He came and repaired our disposal in a flash. I was pleased with the service and the pricing. Thanks Mario!

Sh
Review №99

If I could rate a 0, I would. The first time I have had to use a plumber and the worst experience thus far. I feel like my money was just stolen right out my hand. Had to come out twice for my water heater. The first time, told it was a leak and they fixed it. Water heater started working. Told it would take a minute to warm up. This was on a Wednesday on Friday, flame out again and no hot water. Started calling on Saturday, couldn’t get through. Finally got through on Monday I believe. They came out again on the following Wednesday. They lit it again, no real work done at all to see why it went out again. I was told because of the age, it probably was sediment, but they didn’t open it to see or whatever it is that plumbers do. I was told to let warranty company know it needs replacing. I asked how much that would cost. After he surveyed the unit, pointing here and pointing there, he quoted “1500.00”. Mind you, they where here all of 10 minutes. Oh, yea, I was given the time frame between 1-4, I was called at 4:24 and told they where on the way and that it would be about 25 minutes. They very first time they came. I was called to see if they could come early, because they finished a job earlier or something to that effect. An inconvenience, but luckily someone was home. Many attempts where made by me and the warranty company to get an diagnosis from contractor, who didn’t call it in after his work was done. I called a friend who is a maintenance worker from an old job I just to work at. He came out, didn’t mention anything about sediment. He opened up the panel, where he could see where the flame is suppose to be. He said it was corrosion on the copper. He cleaned it off, got it lit again, turned it off and back on it stayed lit. It has been over 10 hours and It’s going strong. He also stated that I don’t need to replace it, I have some more years with it. So that would be a big NO for this company!

La
Review №100

David was very courteous, knowledgeable and skillful. Thank you David and IGD Plumbing!

Information
14 Photos
100 Comments
4.3 Rating
  • Address:17907 Kuykendahl Rd Suite 300, Spring, TX 77379, United States
  • Site:http://igdplumbing.com/
  • Phone:+1 832-701-8666
Categories
  • Air conditioning repair service
  • Plumber
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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