Great business. Friendly and knowledgeable staff, including the gals at the front desk. They always take time to walk you through what theyre doing and wont start repairs without approval.
We had a great experience with Mikes. It was our first time there and we will continue to use them. They are reasonably priced and did great work. I especially liked the fact that they will shuttle you home instead of waiting there. Would definitely recommend this business.
They did a great job. Prompt and courteous service if I could give them 6stars I would! Just to name drop Renee was very helpful even if it was just over the phone.
I wish I could write 0 stars due to my sad experience with Mikes Auto Body Repair. I most emphatically advise everyone to steer clear of this place. This is what I got for making the mistake of taking my Honda Civic for a routine OIL CHANGE and FLUID CHECK. My newly purchased engine was leaking oil all over my driveway from what they called a faulty oil filter that THEY installed, not to mention the onset of noises coming from under the hood of my car. Next, an erroneous diagnosis led to the unnecessary cost of replacing the alternator and the S belt which was NOT defective. Oh, and the juggling of the alternator and the S belt repair which was downright lies regarding the original prices. Not to mention, the incorrect fluids added to the vehicle were both detrimental AND damaging to its fluid systems. So, that meant from my own pocket I had to get an independent mechanic to drain and refill the fluid systems because they refused to do so. This also meant NUMEROUS unnecessary trips to their shop and hours waiting only to be stonewalled and put off. The needless expense of hundreds upon hundreds of dollars so far, and the very real prospect of additional expenses due to the line damage. YET, another and final trip to the shop at the urging of the independent licensed mechanic I hired, who himself spoke with Mike Auto Repair member regarding their past errors on their part. He felt that after his contact they would be somewhat inclined to do the right thing what I got was ANOTHER waste of my time with Mikes Auto Repair. Refusing yet again to take responsibility but instead trying to con me into bringing my car back in for this time a diagnosis to find the real problem!!Now, I can only imagine what real problem Mike Auto Body Shop would come up with this time rather than FIX the actual problem with my vehicle. Before taking my car to this place, it was serviced at a Honda Dealer as it typically is and NEVER ran into an issue like this until taking it to Mikes Auto! To conclude, based on my experiences with this establishment it is my opinion that it is being run with gross incompetence and irresponsibility OR intentional deceit, perhaps BOTH. My vehicle is pretty much destroyed. Go there at your own risk.
Both locations on county line are great. If I dont do it myself I take my truck to them. No one else touches the truck
Everyone at Mikes auto repair was very courteous. Service was performed in a reasonable manner.
Honest people great service fix my car and runs great at a fair price
Got my Cadillac back after rear quarter panel repair. Thanks to Joe for getting the job up and going. The final job repair turned out excellent.its not my first time having work done on any of my cars and it’s because they do great work. Thanks for taking care of me, sincerely, Stanley Zand.
My first experience with Mikes was great!! I brought my ZR1 Corvette in to install new wheels and tires. The two ladies in the office were both professional and polite in setting up the appointment and providing a estimate for the job. The two men who mounted balanced and installed the wheels and tires were extremely careful with my most prized posession. I highly recommend Mikes for your automobile servicing needs.
Jared the service manager.He went above and beyond to make things right and keep my car running safely. Thanks again Jared
Well-run body shop w onsite enterprise car rental.
If you want more than an oil change dont go there. Office staff tried to talk me out of having my truck fixed there. If you have an auto repair shop you should do it all. Not just the easy fixes. Very disappointed!!
I and another family member have been using Mikes for several years. They are always friendly and very trustworthy. The staff, especially Renee, are very knowledgeable and never pressure services or repairs. I needed to have several things done to my 10+ year old car, and they gave me several options, including things that werent safety issues and could be put off until a later date. I am highly pleased with the company and feel good that I have an honest business to have my car serviced.
Mikes is the only place Ill take my cars. They fixed my Ford twice and Altima 2 or 3 times. They make sure your car is fixed and safe like they were working on their own car. Trust me go to Mikes, now in 2 locations Brooksville and Spring Hill Fl.
Scheduled appointment for oil change, tire rotation. Easy scheduling and Courteous Service.Convenient location and Professional Service.Highly recommend.Sharon P, Spring Hill.
The staff was very friendly and I appreciate the efforts they went through to try and locate reasonable replacement parts for my vehicle. As it turned out, I needed a number of things fixed ... it was nice that they place the list in order of importance of which to take care of first to keep us safe.
They give great service and do a great job I always have my car worked on there I wont take it anywhere else
Went into today for an oil change and tire rotation. These folks are really friendly. They were quick and fair priced. I couldnt tell that anyone had been in my car as they were that meticulous. They had gotten a sale on full synthetic oil which they passed on to me. I will be back.
Very prompt and professional service.
What great people. Rene is the best. She is so funny and very knowledgeable. Will be going there from now on. Had to be towed from Michaelas on 50 and even the tow driver was very nice. Thanks Mikes.
Did a great job on repairing my Chevy Sonic.
Lack of responsibility with basicmechanical services like installing vehicle wheels tightly. They left my van wheels loose and made no big deal about it, took two trips and no apologies. Go somewhere else if you want to be safe in the road !!!!!!!
Its hard to find a shop that cares about its reputation and Mikes west coast had done great by my family and friends that Ive sent to them
Honest and very nice
I recently moved to Florida and was looking for a new mechanic. Found Mikes on Google reviews and they were outstanding. Mikes didnt try to take advantage of me by over charging. I feel like they are a trust worthy business and I will continue to use them as my mechanic.
They saved my day, saturday afternoon right before closing . Nice crew, very ethical . A rarity today .
Very friendly honest will return good customer service
In response to your reply: I must say I was a bit surprised too; at the fact that after a bill in the range of $11,000 to replace a MOTOR, that you guys tell me the MOTOR mounts on a 45,000 mile car, that had no issue before you guys worked on it, would be an out of pocket expense at all. I was again surprised with your response, as iwas told thru the entire process that Jarrod was the tech working on the car.To sum it up, for an issue that did not exist before the repair, how is it justifiable that insurance should even be liable to pay for said issue?Original review:After replacing an engine on my wife’s 2013 328i with about 45,000 miles through insurance at the price of approximately $11,000, I had a rattle that did not exist before the repair. I spoke to the service advisor the next day, brought the car back and had it checked by them. I was told it needed new motor mounts and that “sometimes when we pull the engine it disturbs the motors mount and they can go bad” and was quoted a price to replace them. After expressing my dissatisfaction, I asked to have a supervisor call me. Instead the tech calls me back and essentially states the same thing as the service advisor said. So motors mounts on a 4 year old car with under 50k, which had no issues before the repair, go bad while they are working on it, yet they tell me it would be an out of pocket repair. As someone who works on cars daily for a living, this entire ordeal was a complete joke and an unacceptable example of poor customer service. Inspect your car with a magnifying glass when you pick it up, before you sign any release, because they will tell you to kick rocks after that Signature is there.
Over price, thay Dont work with you, not professional
Great service, reliable.
Staff is very friendly and courteous explain all the details of my repairs highly recommend
They are good, fast and priced right
Brought my truck in for repair had a small mixup at first but they went the extra mile to correct it.engine is now fixed and all is good.
Very professional and honest, the best auto repair shop I have ever dealt with.
Excellent service great prices dedicated team of employees
Great service. Long time customer. Very helpful.
Mikes is a great place to take your auto for repair. Very nice staff.
They did a very good job on my Corvette wheel alignment
Great work. Great staff
Quick, friendly and reasonable.
Great people and awesome service. Really go out of their way to help.
Great staff. From the office to the mechanics.
Feel I was over charged and they moved my tires around and now I am having to pay someone else to switch them back to the way they should be.
Automotive repair and towing provided
This is on 50 its new, people say its good
They have alignment machine and are good at it.
Trusty worthy and honest.
You did goog work with my car
Very nice and pleasant location and staff.
They are always courteous and go above and beyond
Always do a good job.
Very nice office & staff.
Usually good service.
Honest mechanics affordable prices
Honest reliable place
Outstanding!!