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Dynamic Gymnastics Academy
5512 N Havana St, Spokane, WA 99217, United States
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Dynamic Gymnastics Academy

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Sa
Review №1

Im heart broken how poorly I was treated by the front desk staff today. Towards the end of my daughters class my two year old had been throwing a fit so I brought her downstairs to attempt to calm her down. While this was happening the front desk lady offered me a mask which I accepted & put it on. This is when my 2 yo started pulling it off my face. I noticed her & the other office lady glaring at me. So I stepped outside to get her under control. I allowed her to wear the mask & stepped back inside hoping they’d give me another mask for me to wear. Instead I was met by Liz who was so cold to me I could hardly believe it. I was treated like I was refusing to wear a mask when I had been cooperative & kind the entire time just having a hard time with my child. I was shown zero empathy & was asked to wait outside like a dog. I would understand this treatment if I were disrespectful & refusing a mask but that was just not the case. I am the most un confrontational person you will ever meet. I am so sad that due to current events businesses & their staff feel as though treating people like this is okay. Going through reviews I notice a trend in complaints about these 2 ladies treating people poorly. It’s a shame. The couches are so kind & are great with my girl. The receptionist is the face of your company & she has been so rude since day 1. It appears they don’t address issues here so it may not ever make a difference with the company but I hope this is helpful for other parents looking for a gym for their children.

Au
Review №2

I’ve been here for about 3 years! I absolutely love it! Currently I’m in excel and the coaches have been great! Sure they can get frustrated if your not paying attention and I get that. The group activity’s they do year round are so much fun! I really recommend doing the End of year show, the Halloween sleep over, and camps they hold at the gym.

Co
Review №3

The manager Liz and front desk lady Courtney are both incredibly rude and we will never bring our children back.

sa
Review №4

My daughter has been going there for a few years. Coaches have always been great but the front desk staff is so rude. I have left multiple messages with no response from him. He definitely brings down the overall quality of the company.

Ch
Review №5

What a great facility and group of coaches. We are very lucky to have something like this in Spokane. I highly recommend check them out.

an
Review №6

We have been at this gym for 11 years!! My daughter has had a lot of different coaches. Shes had rec classes and has been on team for 8 years. We highly recommend this place to anyone who wants their kid to enjoy any level of gymnastics. They have a no nonsense workout room. Free weights, treadmill, elliptical and spin bike, basically fits your needs for getting in a work out while waiting for your kid. They offer adult fitness classes also.There is so much attention to detail in all their classes, attention to safety, attention to learning and attention to kids in class.The great thing about signing up is everything is out in the open, payment, calendar, they go over it and you sign it, so you always know what youre paying for.You will never find a gym where there arent accidents, but this gym by far puts safety first. They realize that just because your child can do a cartwheel in the yard or a backflip on the trampoline that teaching them basics from the ground up is priority, and moving them up fast will not help them in the long run.There has never been broken backs, necks and you never see any tricks or rope climbs without mats.My daughter is a level 8 on team and we love it!!!

ch
Review №7

Always amazing working hard to provide amazing programs for our kids.

Mo
Review №8

Dynamic is the only place I will take my daughter and the ONLY place I would recommend. They are not only an amazing facility, the coaching staff is unmatched. They approach each child with a can do attitude and instill a work ethic that is amazing. My daughter has flourished into a gymnastics loving, strong, confident young woman and dynamic helped immensely with that. They definitely care about the kids they coach and they are very accessible when needed. I love that I can 100% trust leaving my daughter in their care. They are also very honest about potential when necessary. You can tell that from the owner down to the newest member, they all love gymnastics.

An
Review №9

My daughter has attended for three years and I have found coaches are kind and helpful. They are knowledgeable and the gym has so much to offer. However, the front desk lady is rude and short. I have never seen a smile. I have found she and the owner do not listen to feedback either. One time, I had an issue with the workout room and emailed. Instead of finding a solution that would work, the response was one sided and not helpful. I do not feel they listen to paying customers. Bummer. It could really be a great place with friendly costumer service.

Hi
Review №10

My daughter, who is 12yrs old now, has been doing gymnastics since age 3 and we have been at three different gyms. This gym scared me the most with their attitude towards safety. Coaches would often be on their electronic devices or talking to other coaches while they should have been spotting my daughter, often letting her fall on her head and hurting her neck. It got to the point where she had no confidence in certain coaches and refused to continue learning how to do back handsprings because of fear. We had been at this gym on and off for 4-5 years but an incident that happened in her class one day made me immediately search out a new gym. A girl in her class was climbing the climbing rope with no safety mat below her when she fell to the floor and broke her back. My daughter witnessed this horrifying event and was pretty traumatized by it. When my daughter asked why there was no safety mat to catch her the coach said She didnt need one. She should have held on better. Why this place is still in business I will never understand. Needless to say we found an awesome new smaller gym where safety is number one and my daughter has gotten back her confidence to learn a back handspring.

AI
Review №11

Wiggle wormsPaid $110.00 in mid November to start.We went twice and didn’t feel like our 2 year old was quite ready to benefit from what they were offering. Elected to cancel our membership on December 5th. They billed us another $50.00.$160.00 bucks for two 45 minute sessions.We have every intention of or child being involved in gymnastics. Billing is the additional $50.00 will keep us from returning to this facility. You guys may be able to grow that class if it is just a pay as you attend class with a reasonable fee. In my opinion the trampoline parks have more to offer at a better rate.

Az
Review №12

The kiddo had a lot of fun. I wish the coach reinforced correct moves and corrected wrong moves (rather than telling 4-year-olds how to complete an entire obstacle course and then letting most kids do their own thing, the kids would benefit more from reinforcement of things they do right or correction of things they do wrong). The class was small enough for individual attention, which is always a plus.

El
Review №13

I cannot be more grateful for this gym, its owner, and coaches for how theyve influenced our lives. I have two boys. Both started in rec classes, where they had amazing coaches, and now both are on team. Not only is the sport fun, but my boys are growing physically, mentally, and emotionally as well. It has become such a confidence booster, especially for my shy son, and a natural tool to learn self-control for my outgoing son. Though we mainly interact with the boys team coach (who is AMAZING), we have come to know all the other coaches as well. They are invested in the kids, professional in their approach, and skilled in their training.

Ra
Review №14

Called to inquire about my daughter doing gymnastics and they werent friendly or informative they were very brief. Dynamic said since she was eight and hadnt been in a class before that she would only be capable of going to the beginners class that started in May which is 5 moths away. My daughter can do front and back flips as well as the splits she was born to do gymnastics... Shouldnt judge someone over the phone cant wait to go somewhere else youll be seeing my daughter competing one day.

Ar
Review №15

Love this gym best in the state(my opinion). Great coaches and helpful staff. I am currently a level 6 on the boys team and had no mistakes with coaching love being a gymnast here!

Ha
Review №16

Im a level 6 gymnast in team here and all the coaches are so nice but at the same time push us to our limits to make us stronger and more confident with our skills. This is my 10th year doing gymnastics here and I love going to this gym. I recommend anyone thats interested in doing gymnastics to go here, you wont regret it 👍🏼👍🏼👍🏼

Me
Review №17

Awesome new facility! Great staff and coaches with extensive experience and training. Largest facility in Spokane area providing Gymnastics, dance, cheer, fitness and preschool. Dont miss out!

Sh
Review №18

I’m rating my experience with their dance studio. Our dance studio lost their lease and they were gracious enough to let us hold classes there for May and one week in June until the recital today. The recital was amazing and my daughter who is 6 loved every second of it. My complaints are leading up to recital.Coming from the other studio this place is much more chaotic and less friendly. Not one member of their staff ever once greeted us as we walked through the door. It was always staff from our old studio. The only conversation that was had was you owe this much on the very first day when I turned in paperwork. If lots of chaos doesn’t bother you then maybe this place will meet your needs. I would never have rated them just for this reason, we just weren’t coming back.The thing that is unacceptable to me is my daughter is 6 almost 7. I’ve always come with her and sat during her one hour class. I’ve never one time dropped her off and left. Parents were given an email prior to dress rehearsal that they were expected to drop their kids off and leave, there was a green room for younger kids with legos and crayons. When I got there I was told again that I had to leave and there was a room to drop my daughter off. When I looked in the room there was not one single staff member of the studio in there and kids as young as 3 able to come and go as they pleased. There was zero supervision. I did not leave. I observed the owner at one point coming in and telling a child not to do flips on the mat if there were other kids there. I had to sign a release stating I would not hold them liable for injury yet they wanted me to leave and not supervise my child. My child’s teacher was coordinating pictures so couldn’t watch the kids either. It was beyond chaos.During the chaos when I was there with my daughter there was an adult female getting dance lessons between the room where kids were doing dress rehearsal and the bench where parents can watch gymnastics. This just added to the chaos and to me felt like these lessons were more important than children’s safety.We were told at dress rehearsal to bring our child upstairs and check them in and if they hadn’t had pictures yet that would be the time. My daughter and I went upstairs and encountered an extremely rude woman who didn’t check my daughter in and told me to go get pictures. I asked should I wait for the rest of her dance group and she made a rude comment then made a rude comment about me to the parent behind me. She was onstage today at the recital with the microphone.I would not recommend this place for dance lessons and I would do lots of research before putting your child here for gymnastics.

c
Review №19

Very unprofessional. Our coach has been late starting class several times. She also spends class time on electronic devices. For the high price were paying for lessons in these large classes, this is a huge waste of my money. I gave it two stars however because my kids are having fun and the facility is adequate. But worth the money? Not really. Im also shocked an owner would allow such rude and unhelpful front desk staff, and such unprofessional emails to go out every month. There are many errors in them consistently.

Le
Review №20

My daughter likes to go to, but Im paying $60 a month for 4 classes that are not even an hour long, 45 minutes at best, the last fifteen minutes the kids crawl around a McDonalds type play area. Im disappointed that this gym wont pro-rate, for example, this week (spring break) there is no class, yet Im still paying fullprice. I have also found that the staff are pretty rude. When this season is over my daughter is going into different sport that doesnt bleed you dry.

T.
Review №21

Desk staff is rude. This place is all about the money. They do not care about the child and their talent(s). Very expensive. If you aren’t rich and your child is really good, this is not the place for you.

Na
Review №22

Administrative staff and front desk stuff is so rude and not helpful at all. I met Courtney McKlveen and I had a terrible experience with her. She is so impolite and has no smile on her face. Has no compassion and has no experience with customer service at all. I was refused to speak with Office Manager and actually the office manager (Liz Shelton) was near by and heard the conversation and did not approach but allowed her rude receptionist to ignore my request to see office manager.The only positive experience I had was my sons coach Ginny. She is awesome will miss her.

St
Review №23

My daughter has been at this Gym for 10 years! The coaches are fantastic. She has loved being a member of this gym and she has been positively impacted by her expereinces. I would highly reccommend this gym to anyone interested in gymnastics.

Je
Review №24

Great place! My niece has learned a lot in the pre-school, and is loving gymnastics! Dawn is amazing! She will never go anywhere else!

Is
Review №25

I think this gym is a great gym if your kid wants to do gymnastics great discipline fun activities throughout the year like sleepovers open gym the end of the year show

Au
Review №26

My granddaughter is taking lessons at Dynamic and is doing great!!! The coaching staff is knowledgeable and caring. She loves it!!!

Ka
Review №27

The ONLY reason for this bad review is the front desk administration. She is very rude, unhelpful and never willing to answer questions. I have been bringing my child to dynastic for 5 years and this will be my last year, I enrol my child in classes that she forgets to add, I ask her questions about team and has no knowledge of anything. Her poor attitude is unpleasant to be around a childrens place of business. Courtney you should find a new job....

Ab
Review №28

Im a level 8 in gymnastics... I have learned a lot at dynamic and I love the coaches

Ka
Review №29

Staff is rude, my daughter went there for two years and never even learned a cart wheel because there is no one on one instruction and no one corrected her when she was doing it wrong. We switched to another gym and she has learned more in 1 month then she did in 2 years!

Ni
Review №30

I am a gymnast at Dynamic and I LOVE this gym! Currently I am a level 5 and moving up to lvl 6. I placed fourth in State and qualified to travel to portland for Regionals. The coaches are soooooo kind and focus on all kids specific needs.

Br
Review №31

I appreciate the level of great coaching with the dynamos

Br
Review №32

Yee

Information
100 Photos
32 Comments
3.9 Rating
  • Address:5512 N Havana St, Spokane, WA 99217, United States
  • Site:http://dynamicathleticcenter.org/
  • Phone:+1 509-489-5867
Categories
  • Gymnastics center
  • Dance school
  • Physical fitness program
  • Preschool
Working hours
  • Monday:9am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Membership required:Yes
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