My car was in the shop for OVER A WEEK and they charged me ZERO DOLLARS!! I was having A LOT of problems so I brought it to Wilde for diagnostic tests. They replaced the part that would most likely fix the issue and when this did not work they sent the part back and did not charge me for it. When they put my car back together the problems were fixed. They said something must have had a bad connection and got connected properly upon putting back together. Since they basically took the car apart and put it back together without replacing anything the owner didnt charge me.. not even for the diagnostic tests or labor.. literally nothing.. Wilde automotive is A GODSEND and I will be recommending this place to all my loved ones in the future.
Finding a good auto shop is difficult; finding a great one is next to impossible. Jessica Wilde runs a great shop. She herself is a renowned mechanic, well respected throughout the automotive industry. As a retired mechanic and former semi-professional racer I feel very fortunate to have found her shop. She always prefers to use the best replacement parts available, but she will defer if budgetary concerns prohibit it. Her mechanics are top drawer. My wife and I have had her do everything from replacing a cam timing sensor to brake jobs, to sourcing and replacing an engine in a favorite old Volvo. In my opinion she is not only the best choice in Spokane, but the best in Washington state. Very, very highly recommended!
Awesome shop with a high degree of professionalism and honesty. I brought my truck in to have my ac system repaired after another shop said I had to replace most of it. Wilde had it for an hour and only found a leak in my high side valve. Got it all running and its been perfect ever since. This is the second time I have come to them and they do great work and are honest. I will continue going here for all my future repairs
Finding this business was like finding a soft sand beach and a margarita dispenser. Refreshing and relaxing. I try to do most of my own auto work, but diagnosing and repairing the AC system was going to be a step too far for my skills and frustration threshold. New to the area, I hadnt found a good shop to work with yet. Jessica and the team stepped up and provided excellent service, from helping me source OEM parts at less than the stealer prices, to expertly diagnosing the problem with my car while educating me about a pitfall I would have victimized myself with, communicating well throughout the scheduling and the peformance of the work, had it done on time, and even slightly under estimate. Do I need to say more? Im picky at best when it comes to my vehicles and workmanship and I would not hesitate to walk through their door again. Good work.
I have been in to Wilde Auto twice now with my 05 Ford Focus. Both times they were professional and honest. They told me what the issues were, how much it would cost, and how long it would take. Absolutely no pressure. Prices were reasonable. Made the whole repair process a lot easier. Thankful for these guys and will probably be coming back with my new pre-owned vehicle.
Professional, on time and you are made aware of issues and cost. Brought 1 car in left another now bringing in my 3rd.
Went in for alignment told the owner I tightened up front tortion bars ( owner was to busy to listen) and she flipped a cookie on me! so I left nice like! NOT RECOMENDED! they did another one for me without any problems. I called a mechanic there a week before I drove 15 miles to have owner treat me with a snarl, mechanic understood! bad business method! they should apologize and do work free! lol I will never go back.
These folks do a fantastic job I take a few different vehicles to them, their honest, thorough, and fairly priced, I highly recommend them for domestic and foreign vehicles
Wilde has been great every time I have taken my car into the shop, and Ive never had to wait long for them to finish the job. Great service and fast results for me every time!
Ive had them work on 3 of our 4 cars for many things. Small things like a headlight replacement and large things like putting a new engine in. They are extremely well priced, super nice, and very prompt. I highly recommend!
I have had two vehicles serviced here at Wilde Automotive. Each time Ive come to this business they have been nothing but friendly and professional. They take care of you and dont pressure you or make you feel little. Jessica is great about giving you the run down of whats going on with your vehicle and what the urgency of the repair is. They are by far some of the best rates in town, very affordable. I trust them with my life its safe to say. I feel confident in saying Jessica is my first thought and call when I notice any issues with my car. A+ customer service.
I have been bringing all of my cars here for a couple years now. Always nice, and will let you know what the problem is. No surprises. Very professional.
An awesome place to take your car. They are fair and will charge appropriate prices that are reasonable. They are kind and meet your needs to the best of their abilities. They have earned my trust and my respect. My Dad also agrees! Give them a try and see for yourself!
They honestly deserve NO STARS never ending random problems Straight up Sabotagers to nickel and dime You oh and there so called receptionist is a sweetie pie
The people are all very helpful and friendly
I’m a first time but will be long term customer of Wilde. I brought our Yukon in for what turned out to be major AC repair and experienced nothing but fast friendly service that got us back up and running the next day. The refreshed system experienced a glitch not soon after (stuff happens sometimes), but they got me right back in and taken care of quickly.
I’m sure these guys do great work since they have so many good reviews, but don’t forget to wear a mask.
I’ve used these folks for maintenance and repairs on several occasions. Friendly, timely and most importantly, honest. I recommend them often and urge you to give them a try and see for yourself.
Friendly. Affordable. Efficient. The 3 best things to find when on a tight budget. Diagnostics are free and the customer service is polite and quick, which saves me time! Will definitely be recommending their service to anyone who needs a reliable shop. Also liked the fact that they open a little earlier than some other places, another great convenience! Keep up the good work guys
Great customer care.I have used Wilde Automotive for my car repair needs several times over the past few years, and will continue to do so. While not the cheapest car shop around (you get what you pay for) pricing is up front and fair. I have never been slapped with a hidden fee or undue labor cost and Wilde goes out of their way to make sure vehicle repair is done correctly. I have even had a couple small repairs that they didnt even charge me for! I appreciate the honesty and communication that comes from each employee I have had the pleasure of communicating with. They remember you by name and treat you like family. The app is a great tool and I absolutely love the fact that they will text you updates if you so desire. Im done searching for my mechanic. I found em! Thank you, Wilde Automotive. I refer anyone who will listen to you!
Exceptional Customer service! Knowledgeable Mechanics and trust worthy. Good and Fair repair estimates.
Tried to take advantage of my wife by quoting over $400 price for a 10 min job of replacing a a.c. blower motor located under glove box that was held up by 3 screws. Claimed part was $189 when part in fact was $30. Then charge $300+ labor to remove 3 screws? What a joke and of course they denied the alligations though I posted visual evidence backing up the allegations . This company is a shiny example whats wrong with America take advantage of people all for money. Be warned Spokane a real shady dishonest buisness. Take your rigs elsewhere!
Brought a suburban with a bunch of problems nobody could figure out... They got it sorted... For a fair price... Wouldve saved a lot of time and money if I had brought it to them first... Went here because of the free diagnostic and 5 Star reviews and they deserve it will update the review if anything changes with work they did but if youre reading this they have my 5 star vote which is rare to get out of me.. last thing Jessica is a pleasant straight forward person to deal with thx
I had an oil change done by Wilde. The customer service was great, they had an appointment opening that worked with my schedule. and they were quick! There is a spacious customer lounge with keurig coffee and tea to enjoy. I recommend them!
This is the best place we have taken our car to be worked on. Very honest and friendly! Our car is always taken care of properly and we’ve never had any issues.
The car was not what I was expecting when I got it back. They Went out of their way to make it right. Thanks for your time.
This place is amazing! Great prices, super friendly people and they get you in as fast as possible. Tires look and work great! Thanks wilde! Ill definitely refer people to you!
It doesnt get any better, even at twice the price. I showed up at their business at 7 am Monday morning. My 18 year old full size trucks 4 wheel drive was not working, would not engage automatically or manually. I researched causes and thought it was the actuator or relays or vacuum lines. I expected a $600 bill. They could have charged that and I would have paid it as I needed the truck in this snow. They went thru the system and fixed a broken connection at the computer. $213 out the door same day. Theyll keep my business.
Not only do they drop you off home when their car is in the shop but they also pick you up when your car is ready they have great services and payment plans for those who need it. Thankyou so much. Im grateful in every way possible. People need to be assisted like this. Best customer service and a very understanding company. Get your car needs here.
Being newer to Spokane had me unsure of where to take my vehicle to for repairs. Wilde Automotive offered coupons and free diagnostics for repairs which you dont see at most auto repair shops. They work in a timely manner and schedule you in very quickly. I highly recommend them and will definitely be taking my vehicle back for any future repairs.
Excellent customer service!! Awesome repair work!
My neighborhood mechanic moved away so i was left not only inconvenienced but wondering where the heck to go. after searching and searching i discovered Wilde Automotive and contacted them. they are close by to me, they are very reasonsbly priced and are up front and honest. i really appreciated the fact that they didnt charge an upfront diagnostic fee AND then called me to tell me the problem and how much it would cost to fix it. i already have my other vehicle scheduled for repairs.
Great quality service.
This is the most wonderful automotive shop I have ever experienced. You are not a customer there, you are a friend who needs some help. They are right there to help you. I am a girl and car stuff terrifies me. But, I can tell you these folks are knowledgeable, and work hard to find the problem and fix in record time. I will never take my car anywhere else. They are so helpful, and so kind when you are worried about your broken car and if it can be fixed. Like magic ... in a mater of a few hours it is diagnosed and fixed in record time. I cant give them enough praise. Everyone there is great and I am very happy to have found them.
They did a good job and work fairly quickly. Honest and stick with their estimates. Brought our car in cause of a clunking noise in the front end. They diagnosed the problem and we scheduled the repair. After the repair, car hasnt made the noise and the car drives smoother. Good price rate on labor. They didnt try to pressure me with upsells. Will definitely do business again. Diagnostic was free as we were a new customer but you need to print out the coupon off their website. We didnt know that but they still gave us the discount.
Great people. Great prices.
If your looking for an honest mechanic, go here.
The staff always has found a way to fit us in when emergencies come up and most importantly, they stand behind the work!!The fees are completive and the work is professional.
Needed alignment done my main shop was two busy to do it at the time. im glad i found this shop prices are good also there work is to. will be using as my preferred car shop now.
Friendly, cost efficient, and do what they say they will. Shuttle service was great as well.
I will definitely be going back here for any of my future automotive repair needs.
Really good experience. I had emergency, little money, bad crdeit etc. A bolt was so stripped.Thought i had no hope. They have a easy lending service they go through. Got approved and set appointment. Awsomness!!! Thank you Ladies and gentlemen @wilde automotive
I have used their services twice now and I echo all the other 5 star reviews. Please give them your business so they stay in our neighborhood.
Great service. Communicated timely and went the extra mile to get the job done asap!
Messaged them about an tune up and gave me a quote and I was able to drop off the next day. They gave me a ride back home and pick me up after my van was done. The tune up only took couple of hours. Will be taking my van back to them whenever I need it.
Great service from them every time I have gone in or called for my own customers that I couldnt help. Friendly and honest up front with no bs.
Great place, awesome people, outstanding customer service, high quality work, I will continue to have my work done here as well as continuing to spread the word about this place
I absolutely love their app! Very helpful and intuitive!
I had a spark plug broke in our 99 Civic we broke several tools trying to remove it Wilde Automotive was able to fix the car and now it runs amazing! I would definitely recommend them to my friends and family.
I went to Wildes Auto Repair, without an appt. They got me in right away. Jessica( the owner) was so accommodating and nice. The amount of work they did, was amazing and my bill was considerably lower than I expected to pay !!! If you need auto repair, go to Wildes Auto Repair --- theyre AMAZING!!
Great customer service and very reasonable pricing!!
Friendly, trustworthy, and affordable!