Angela was very helpful and efficient. We didn’t have a lot of extra time as it’s is a busy work season for us. She was readily available when we could be. She not only took the time to find us a huge monthly savings on our insurance (home and car), but educated me as well on the different coverages and umbrella. I appreciate her knowledge, speed of work and professionalism. Thank you!
Both your customer service rep (Im so sorry I forgot your name, but hopefully you can figure this out and your sales rep (Angie) were fantastic. Thanks again!
Being new to Spokane, we made our decision on which State Farm office to connect with through studying all reviews They received such great remarks regarding all aspects, including responsiveness and professionalism. Angie is the agent who has worked with us since our arrival. She has been so delightful,knowledgeable and helpful in answering questions that we had. My husband and I are so glad we made the choice to work with the office of Eli Coski. It has taken such a load off our shoulders in terms of our insurance decisions in our new state of residence. It is all because of the conscientious manner of Angie and the office of Eli Coski.
Angela was AMAZING!! Very friendly and knowledgeable. Ive always had fantastic service from this office!!
I feel like a friend to the employees at state farm. They are so helpful and kind and genuinely care. I trust them to be honest and professional. They are knowledgeable and fast and are truly the best group of people. Their customer service is spot on and i know if i need them they will all give me 100 %
Go with Angela, she is so helpful. A top notch location with amazing professionals.
Angela was great! She explained how under insured I was, I had no idea. I got 3x the coverage for WAY less! Im very happy to switch to State Farm and thankful to have Angela break down what I was getting so I better understood my insurance coverage was so helpful!
There are not enough stars to express how awesome Eli Coski State Farm office has and continues to have my back!! From my home to my car, they truly are a great people. Thank You guys!! Your the best!
Angela is a very pleasant person. She took time to compare my new policy against my old one. Im happy with the new rates I have now. She also followed through with return phone calls as promised. This shows reliability. It was nice to meet her. New State Farm client.
Angela S was so delightful. She excited for me and my new house. She was very kind and answered all my questions. I would recommend her to everyone for all insurance issues.
Very professional and at the same time very responsive I know I’m getting the best quality for my dollar. Josh is a great fella and he’s there to listen to my wants and does an incredible job to get me what I need and want. I’m very happy to be with State Farm!
Id like to thank Angie for her quick and concise information about my car and home insurance. State Farms rates were the best that I found, after my rates skyrocketed with another agency. Angie even stayed past her time to go home so I could get signed up.
Eli Coski - State Farm is the best of the best! Always courteous, knowledgeable, responsive and professional. Have been with multiple insurance firms over the years for homeowner and auto policies, and Elis team is the most outstanding to date. LOVE STATE FARM!
Eli, Give Jessica a raise! She is a jewel! My daughter bought a new Jetta and thanks to Jessica not only is she fully insured, but at a great rate. You guys rock and I tell everyone you need car insurance, State Farm is the best! Again thank you, and Jessica, please, keep that bubbly personality.
Ive been a long time State Farm member and am making the move to WA which has a whole new set of insurance laws. I worked with Angie who was incredible. She took the time to explain the specifics of the plan, was extremely responsive and knowledgeable and was able to find me a plan with better coverage for a lower cost. Would highly recommend.
Ive NEVER had such great experience working with insurance before. Thank you Jess and Josh for making our experience so much better than the rest. Happy we found not just State Farm but specifically Eli Coski location. You guys are great and we look forward to renewing our policy with you guys every time!Thank you!
I was really happy with the service I received. Angela was very professional and polite. I was really pleased that I wasn’t judged on who I was as a person and or anything else in my personal life. I would recommend State Farm as well as Angela to anyone who needs insurance. This is the place to go if you need help.
I had a great phone experience with Jess today. She was very helpful and personable. The same goes for my previous phone calls with Joshua. Both Joshua and Jess have been very considerate and professional. Thank you both.
After 20 years with the same insurers I had to find a new company because the old one was bought by a company I didn’t like after a week with their “service”. Today was my first interaction with a State Farm agent, Jess, seeking advice on how to handle driving and storing three cars which we move around during different seasons.Jess was immediately professional and cheerful, and listened to my entire question before breaking in with questions or answers.She was extremely knowledgeable and, after listening to my entire question, had a solution which covered all my needs.We set a plan and agreed on an agenda which will cover the proper amount of coverage I will need for the three cars as we travel between our two homes.Jess was quicker and provided better explanations than my previous supplier.She should have this response placed into her personnel file.
I purchased a car insurance policy at this agency. Angela Simonson was patient, knowledgeable, and very kind and helpful. She made the entire process hassle-free, which is saying a lot for something like car insurance.
I would like to share my experience with a State Farm Insurance representative, by the name of Angie. She is kind, and more than helpful in finding a policy that will fit your budget. I encourage anyone who is on the hunt for a new insurance to give her a chance…She is a State Farm representative with Eli Coski located at Bridgeport and Division…
I just moved to Washington and Angela Simonson was very helpful with my transfer. Took the time to answer all of my questions, very good at updating me. Thank you again.
When my partners and I had a poor experience with our prior insurance provider. Angela and the rest of her team at state farm were more than amazing at making is feel welcome and accepted. Angela didnt hesitate to to help is get the coverages that we needed and fit our budget requirements. I would absolutely recommend Angela and the rest of the team at state farm for all your insurance needs. 😁
Angela was amazing! She help me transfer my California state farm to Washington state and made it as easy as possible. 10/10
Friendly staff and service! Josh helped me get my insurance and disability insurance for work figured out! Fast, friendly, knowledgeable!!
She was very respectful knew what she was saying and explained to us exactly how the process was going to work for us. She responded very appropriately was didn’t criticize my personal life or who i am by any means she is the #1 person to go to if you want insurance.
I personally dealt with Angela she was very nice, very professional and most of all helpfull I got a good rate today and a better coverage.
I worked with Joshua and he was very professional and knowledgeable with State Farm’s services. I highly recommend this company to others who are looking for a new insurance carrier and reducing their current rates.
Very friendly and professional team. Both Jessica & Josh know their stuff, are personable and efficient. All my dealings thus far have been very good experiences. Thanks guys!
I have been working with Jess for a few years now and I really enjoy her perky attitude. And shes always willing to figure things out. Her customer service is great
Love this Statefarm! Been with Eli Coki- Statefarm for many years! Always willing to go above and beyond!!
Great people! knowledgeable agents that will regularly review your coverage to make sure you are receiving all the discounts available for you.... Ive been with Eli and company for almost 4 years and wont be going anywhere any time soon!
Very nice people. They’re responsible and get work done. Angela (Angie) is very sweet.
I continue to be very satisfied with the friendly, professional service that I receive from State Farm. I spoke to Jess about adding a vehicle to my auto policy, and we reviewed my coverages, which needed to be adjusted. She knew her stuff, and did a great job of explaining things.
I have a portfolio of insurance products which I wanted to replace, including autos, homes and boats. Angela Simonson did an excellent job of taking my declaration pages from my previous carrier and creating an improved package of products with superior coverage. She was able to price out similar or improved options for coverage and make recommendations for what could be advantageous to me or what was probably not worthwhile. All in all, the insurance options were better than my Geico package in terms of coverage type, covered amounts, and overall cost.For me, the best benefit is simply having a person to talk with, without delay, and who understands my needs. The value of this can’t be overstated. My previous carrier was Geico, and every product was handled by a different department and each inquiry or question required very long hold-times (>20 min at times) and a totally new customer service rep on every call. It was definitely an impersonal and extremely inefficient interaction. Angela has met me, knows my insurance goals, and can work to get those to happen without me needing to present at every step of the way. So, I definitely recommend her and Eli Coski Agency without reservation.
My wife and I are moving our family to Spokane for her to attend Gonzaga Law school. We needed to rent an apartment close to campus and Eli Coski’s were exceptional to respond to our needs. Policies, options, pricing and transitional changes for us were all reviewed. We really look forward to working with this State Farm team while we are in the area and recommend them for anyone looking for a quality customer service experience.
Eli was very upfront about the changes to law and the the effects it could have on my rates. He gave me a couple of options and I decided to try the drive safe app.
Jess helped me with adding a new vehicle and driver to my policy, updated my policy to fully protect my family and made sure I got the best premium and monthly payment! She was polite, courteous, professional, relatable, and thoroughly informative of my options and what would work best for what I needed!
I met with Angela Simonson today to discuss possible bundling of my auto and Home insurance with their agency. I found Angela to be Professional, knowledgeable, patient and comprehensive in her presentation of State Farm’s coverage.I decided to go with State Farm as the coverage was definitely better for all my needs.Angela provided me with my paperwork and asked if I would like to speak with Eli Coski, Loan officer on site, to see if I might qualify for a lower interest rate on my mortgage. I did meet with Mr.. Coski, who was also impressive. He is very knowledgeable, competent and Professional. Very satisfied customer, highly recommend!Pam Van Daele
I love working with Jess she is very knowledgeable kind and always takes time to listen and find the best deals for me! Thankyou for having only top notch people in your firm she’s the best ever 💕💕
They were helpful and helped me with getting old information up to date and getting insured, my representative was friendly and nice.
Not only have they saved me hundreds of dollars a year, they are exceptional with customer service and response time! Im quite thankful for each associate I have had the pleasure in speaking to. They are all kind, caring and knowledgeable! I recommend them to everyone!!!!!
We purchased a used car and called State Farm to change our insurance. Jess was so helpful and nice to work with. She was through and found a way for us to save money when we thought we would end up paying more.
Very happy with you service. You guys are always super helpful. And make sure I understand everything. Super friendly too.
Angela Simons was fantastic. Sorry if I spelled her name wrong
We are long term State Farm customers and continue to be impressed with their high quality customer service. I had the pleasure of working with Jessica Collins today and she provided exceptional assistance and was very personable.
Working with Eli and his team is always easy. Questions get answered promptly and important details are always communicated clearly.
I just experienced a delightful time on the phone with Jess, who took my information for adding a new car to my policy. The transaction was a piece of cake and talking with Jess was a joy....really. Thank you Jess.Sincerely, Tami
Angela kindly explained all of the full coverage options. I really appreciate how she broke it down so I understood exactly what I was buying and what full coverage really means.
Saved me $25 a month definitely worth the couple mins to sign up or switch.
I went in expecting the same old insurance review and was presently surprised to find that the match my needs and wants at a very affordable price. Angela was very understanding of my unique situation and did a wonderful job meeting my needs
We recently switched over to State Farms and went with Eli Coskis Agency on North Division. We have been nothing less than satisfied with them. Benjamin is my primary agent and set me up right away with everything I needed and no hassle. Ive spoken with Jess a few times and she is so helpful and polite as well, and handles anything that is needed promptly!With so many options in the insurance world customer service and follow through is a big deal to me, they give that ten fold and that is the reason its a 5 star review. Thank guys!
Angela was very kinda professional and helpful!
Always helpful and kind. I believe in customer service and this office has it!!!
Jess at State Farm Agent Eli Coskis office is terrific! She always makes time for us whenever we need to update our insurance or just have a couple of questions. Insurance can be a very personal thing and she knows exactly what steps need to be taken to insure we are getting the best coverage for our needs and at the best price! Jess is always so upbeat and friendly. Highly recommend!
Love this office! Super awesome people, very helpful and always trying to make sure I have the best price:) highly recommend!
Jessica and Rachel always deliver exceptional customer service! Each is always upbeat, and I can count on them to walk me through whatever my question is without me feeling rushed, or that they dont know what theyre talking about. Thats a comfort, because I need to be confident in the knowledge of business people Im working with - Im great and knowledgeable at what I do, and I expect that of other professionals. Jessica and Rachel know what theyre doing, and they explain things very well in Laymens terms! If Ive ever emailed or left a message, one of these ladies gets back to me right away. I particularly enjoy doing business with other women :-) Thank you, Jessica and Rachel!!
Jessica Collins was so helpful by answering all of my questions and explaining terms in a way that I could understand. Everything I was concerned about was addressed and in no time at all I was all set to go with a rate I am very happy with. Thank you so much Jessica, you rock!
Jess is the best. Competent and fun
The receptionist. Is above and beyond. Cant say enough nice things
Great place for your insurance needs. The staff is very understanding and courteous. Definitely have a personal touch you wouldn’t expect from an insurance agent.
Eli is a great agent very personable a pleasure to sit and talk with. Willing to stay with you until you are completely satisfied and have all the answers you need. Good job you Eli!!😊
Ive never been more pleased with an insurance company. They have the best customer service and honestly if you dont understand exactly what it is you had a question about, they will make sure that you do understand before you get off the phone. Its pretty unusual not to feel like youre taking up too much of somebodys time and Ive not ever felt that way. The best thing are my rates have never gone up theyve always gone down.
Always a phone call away for help or advice. Very responsive. Will sit down with you and walk you through all insurance needs and Eli is never pushy. Office staff is friendly and caring.
I have been with State Farm and under Eli Coski’s care for a number of year now. His team services me with auto, life and disability insurance, of which, I have been extremely pleased. His team includes some of the most diligent and professional people I have done business with. For example, I recently had a policy written for a spur of the moment purchase I made on a commercial vehicle. Writing the policy became a head ache in a hurry because of the nature of the vehicle. Jess, Eli’s associate, was very professional and prompt in dealing with this special situation. She and I have talked nearly half a dozen times on the phone trying to make sense of how to write the policy. She has been such a pleasure to deal with and even though the situation with this particular vehicle should have been frustrating, it was anything but. Talking with Jess was like talking with a family friend. Eli has culminated an environment that is in his customers best interests and is shows in his dedicated staff.
Best experience ever getting insurance thank you.
I CAME TO THIS STATE FARM AGENT ABOUT 2-3 YEARS AGO AND HAVE BEEN EXTREMELY HAPPY WITH THE SERVICE AND COMPASSION THIS PARTICULAR AGENT AND STAFF HAS GIVEN ME. I GET NOTIFICATIONS WHEN I CAN SAVE MONEY ON MY DUAL AUTO/RENTERS INSURANCE.
They contacted me periodically at times of my request. It took very little time to save me well over $50 a month on just auto insurance alone as well as adding additional insurance for such an affordable price. Im positively thrilled at all the further attempts to save me money while providing me with the best coverage possible. New loyal customer!
Spoke with jess- absolutely amazing customer service. Completely answered every question with flying colors. After the call I felt relieved that state farm is my insurance where they kind of treat you like family. Iam completely impressed with the professionalism of the whole staff. Eli and his team Have been a pleasure to work with! It’s always a pleasure when I have to call the office no stress guaranteed results!
Eli, Jessica and Benjamin are awesome. They are extreme assets at your organization.. I appreciate their professionalism, courtesy and attention to detail. I will highly recommend your business to friends and family. 😉
Jessica and Josh have both been amazing with moving me over from another states policy. I’ve also had an abundance of help getting my vehicles insured as well as my home. I’m thankful for the professionalism of this team!
Jess was personable, informed, articulate, thorough, and efficient. Im happy I didnt have to search for long to find good insurance rates through a good local agent.
A great company to be involved with. Jess Collins is very knowledgeable and friendly. She showed expertise in helping me find just the right insurance plan and informed me of ways I can improve it further.
The minor confusion I experienced was entirely my own fault and was swiftly corrected by Eli Coski himself in a phone call..The quotes we (my wife & I) received for both auto & homeowners insurance were very reasonable, and were are looking forward to working with this agent for many years to come!
I don’t know if I’ve told you before but I truly appreciate how quickly you’ve responded to my inquiries and requests.I’ve had insurance for the better part of 42 years with both captive and independent agents. You are by far the best agent I’ve had during that time.I just wanted to make sure you know that it’s not unnoticed and very much appreciated. It’s so uncommon in any sector of business to get that kind of service.Thanks, Dave
Eli and his team are top notch. They are very responsive and make sure all the bases are covered. I would highly recommend them!
I have never been inside an insurance office in my life. After speaking on the phone with Benjamin a few weeks ago and getting an estimate over the phone we scheduled an appointment because I am a hands on person and needed to see numbers and ask questions. He took the time and reviewed everything with me and although it took a few hours we left feeling happy with our decision to switch from Geico/Progressive to State Farm and 3 insurance policies later we have more coverage than we did before saving almost 1k per year!
I have been with Eli Coski since I bought my new car in Aug 2017. A few months later I hit two deer which caused a lot of damage, and a full week at the auto body shop. My rates werent affected even though I was new to the policy. Im a tough grader, otherwise I would have given 5 stars. FYI Make sure you add on rental car coverage, if you hit a deer and your car is in the shop. I am a satisfied and a loyal customer. Thumbs up!
They have a great service and price. All the staffs are very nice and helpful. Best customer service truly feels that they are there to help you. Thank you for everything. Rachel, Josh, Jessica and Eli. You guys are the best.
Jess has always been very informative. She takes the time to work with me and find the best beneficial insurance for my specific needs.
Staff is great! Very attentive, knowledgeable, speedy, and personable. And most of all, HELPFUL. Also saving so much more than what I was getting gouged for at another agency!I have recommended them to friends in the past and continue to do so.
Thank you Angela at state farm. And Eli Coski
Everyone is so nice here! Jess handled my concerns very well. So happy I have this company to work with! Thank you for everything!
I just want to thank Jesse for the best customer service ever yesterdayIm going to some really stressful things in my life and she was just super helpful and helped relieve some of my stress you have an amazing employee
Jess was very helpful and answered all my questions. Thanks State Farm for being a great friend in time of need.
Great service, good people. The covid refund was appreciated.
I switched to State Farm just to try a new Insurance Company because I was so unhappy with my previous Insurance Company...to my surprise State Farm has done nothing but exceed my expectations!! The staff/Agents (Jess & Eli) are very kind, knowledgeable and eager to get you the coverage you want/need & save you $$!! Thank you!!
Great service very helpful staff. I make changes to my coverage quite frequently and I have never had them make me feel like I was inconveniencing them or being a hassle. They are definitely a office i will stick with for many years.
My husband and I had the most pleasant conversation with Jessica. She was very informative, polite, sweet, and really just a joy to chat with while figuring out what was best for our family. We highly recommend working with her to anyone!
This office is so awesome to work with! They make themselves so available and take the time to answer any questions, help set up their phone app. They saved me at least 1/2 on my monthly car insurance AND saved me over $10,000 on a new car refinance through State Farms financing!! I can not say enough about their helpfulness, professionalism and friendliness. Thank you Eli, Jessica and Josh!!!
Benjamin Reuland was diligent in helping me switch my Homeowners Insurance to State Farm. I’m really pleased with the policy. Thank you!
I had a great experience here as a first-time auto insurance buyer! Benjamin and Eli both spoke with me in person when I visited. They were friendly and offered lots of information, and I left feeling like they had worked to help me save as much as I could.
Staff very friendly and knowledgeable. Ability to answer questions with certainty and direction. No long waiting.
I recently switched my car, rental and umbrella insurance to Eli Coski’s office and I couldn’t be happier. They’re great at communicating! They scheduled a phone meeting that resulted in saving me more money on my premiums. They also made me feel welcomed and comfortable about asking questions. Good job!
I love StateFarm. From setting up my insurance to filing a claim everyone who I have dealt with has been extremely nice and helpful. Walking into the office everyone will stop what they are doing to give you a smile and a wave. It’s a wonderful company and it feels like they aren’t out to get my money they are here to help me out.
Jessica is the most personable, wonderful, and delightful agent I have ever worked with!We were able to match a competitors policy and ended up getting more coverage for less than we were paying before!Would highly recommend this particular branch to anyone looking to get insurers for personal or commercial purposes.
Elis office was great, i had a overall good experience visiting the office. The follow up phone calls were amazingly helpful and enjoyable. Jess covered the details regarding my policy in depth. I highly recommend this newer office in spokane.
Expensive I think
I LOVE state farm. They always take the time to answer any questions I have. Go theough any possible outcomes of any changes I want to make! Absolutely love this company!
I had a great experience working with Benjamin! They were very kind and helpful with the whole process!