Everything was fine until payment ($75) I had an American express. They dont have the information posted (that they dont accept it). They asked me to leave my phone (worth 1k) or they would call the police. They treated me like a criminal for a situation they could have prevented. If the information was posted i would have gone to another establishment. Luckily I had another form of payment that I thought I left at home. I do not recommend this establishment however if you decide to go they are clean, and do decent nails. They said this isnt the first time an American express has been presented as form of payment but they refuse to post information. Doesnt make much sense.
I had a picture of what I wanted my hand done like she said she could do it so as she starts doing it I noticed is not even looking nowhere close to what I showed her then after shes almost done she tells me that she does not have the equipment to do the nails that I asked for she made them shorter than what I asked her to make them it was just all around a bad experience
I had a wonderful experience, my nail tech wasSunshine she is the absolutely BEST. She did awesome on my mani & pedi.Sweet spirit, great conversation, Please go check her out, she my go to tech FOREVER!!!
The young lady who did my ped, and manicure was a very nice young lady, however I noticed they used the same emery file on everyone, with Covid still around not only did they keep using the same utensils on everybody, they never sanitized after the service of each person. The place itself was not clean! The manicure tables still had the remnants from the previous person! I used my own sanitizer wipes to clean 🤢 I will be calling the state board about their practices. This place needs to be shut down! I called prior to my visit and asked if they accepted Spafinder gift cards? They said yes, after the service was done the machine would not accept the card. Immediately they started asking me for another form of payment. I refused because that was the only form of payment I had. Long story short lil man called the police, the manager I supposed. Bottom line they lied about the fact that they accepted this form of payment knowing the machine wouldn’t accept it thus causing me to have to pay cash! The lady I talked to on the phone, told the police that she said they accept visa, and MasterCard! She lied thru her teeth! These people who we as black folk continue to patronize, think we are stupid and dumb! They got the wrong one this time! Stay tuned…
Loved it. Everyone was so nice and the atmosphere was so relaxing!
The man was very rude and didn’t get my nails even at all and I asked for a color and he completely ignored me and continue to the color I didn’t want. He cut my fingers a few times and didn’t even ask me the shape of the nail I want just when with what he wanted to do. Would not recommend.
Had an ombre coffin nail full set put on today. Best nail job Ive ever had and the people were really nice.
DO NOT LET CINDY HUSBAND DO YOUR NAILS HE IS THE WORSE !!!!!! Everyone else is pretty good
Crooked, uneven nails. Poor quality. Do not recommend.
Absolutely terrible!!! Super sloppy work and they don’t take their time AT ALL. Forced me to pay for them as well after I complained. Tried to make excuses for the very poor job they did, but if you don’t have the ability to do what I ask for then say so before hand so I can go somewhere that can.
I have been to several salons, I love this salon because I get excellent service the entire staff is very friendly they all know how to do everything and the price does not break the bank.I do not feel like a number and I have always had a punctual appointment.Highly recommended
They did a great job
This places ripped me off my nails did not look good
I love getting my nails done here, Jenny is absolutely awesome at her job & is my favorite when it comes to my nails or my eyebrows!!!
I Will NEVER Go Back, Lady Told Me One Price Got To The Front It’s Different Price & They Charged Me $50 For Some Real Short A** Nails I’m Over It I’m Never Going Back & I Suggest Nobody Else Go !
I love my nail tec Latoya, but the wait was long. I made an appointment a week before and evidently the person who was taking the call was making multiple appointments at the same time for the same person. Had to leave and come back but was given a 20% discount.
Charged too much for a set.. i got french manicure and longer nails ... was the same price for shorter nails with one color. i don’t recommend going here.
Love Cindy & Van !! They are by far the best ❤
(Jenny Som ) I’ve always ask for her each time I go for my filling and polish she do AMAZING job i recommend everyone to go there to see her! worth the wait Love my nails!
Wonderful service and technicians!
Love this nail spot and Jessica does amazing work. I ask for her each time I go for my filling and polish. I recommend to anyone whom wants a great nail salon.
Cindy was simply amazing. She is so caring and does an excellent job. I highly recommend this nail salon.
I called on the phone and asked them how much it would be for a nail remove and white tips. they told me 25 for the white tips plus $5 for the take off. I just got charged $50 for these little white tips. and he said the length, my nails are not long at all. if you give me a price stick to it . don’t change it up. cause this ain’t worth $50 period. and he cut my finger . bad service .
Clean. Quick. Reasonable price. Professional. Quiet. Relaxing atmosphere. No children running around. No loud people/talking. I almost missed out on this place b/c of the bad reviews! Glad I didnt listen and gave them a try! Will come back again and again!
Came in to get a full set. The man I’m assuming the owner ? Was very rude . I had my boyfriend with me which who was paying! . He pretty much kicked him out in a extremely rude way. There was a sign that plainly said one extra person was allowed. The place wasn’t that busy, he could have easily had a spot for him to sit . But no he was forced to go sit outside in the heat. It was horrible customer service. The girl who did my nails did a great job I love them ! I would give her a solid 3 stars, it would be five if she talked a bit more but that’s ok my nails still look great. But the customer service is a complete ZERO . Won’t be back after that rudeness. Definitely not friendly nor welcoming
Expensive! Crazy wait times, even if you make an appointment! Some of the staff is rude as well! I could deal with the prices if they were nice to their customers.
Outstanding in customer service. Had one of the best spa pedicures that I have had in a very long time. They make sure their customers are pampered in every way. Would definitely recommend.
I was in Tuesday, June 6, 2017. I authorized $63.00 on my card. Left a cash tip. Its now Friday and the charge is no longer pending. Its posted. But not for the amount I authorized. $70!!! They committed credit card fraud on my card and refuse to fix it.Definitely do not recommend!!!!!
My eyebrows were done perfect! Ill never go to anyone else! And they do amazing pedicures!
I have been a client for eight months now. I finally found a nail salon that does great work and stands behind their services. Great selection of products and services and technicians that know what they are doing.
Expensive but great work
Very nice nail technician.
They are so nice ! They are quick in a hurry but does it right ! 5 star for me.
My first visit was great! I went back for my 2nd visit and was given a nail tech that clearly wasn’t sure of what she was doing . She checked her phone several times and even got up to speak with someone that wasn’t a client, while doing my nails. She told me she’d only been there 3 weeks and I believed that... After about 15 minutes of filing and cutting my nails, I was so nervous that I finally asked for another tech to please finish my nails! I give them 4 stars because I had to ASK for an experienced tech to finish so I could get out in a timely fashion. She did a great job fixing them, and I was satisfied with my service, but not the experience, as a whole. I will go back but I will make sure to ask for a seasoned technician.
Too much acrylic, uneven nails, design and shape could’ve been better. the experience was just absolutely horrible ! i wouldn’t recommend anyone to this place. SAVE YOUR MONEY!
Honestly Ive been a customer for over a year now and would never go anywhere else. Their service and attention to detail is amazing. Love love my nails.. Cindy and Van thanks for being the best of the best. 😁
I love this establishment! Ive only experienced two of the nail techs and the two that I had were awesome! Theyre always busy but what do you expect when theres amazing service?! 🙂
First experience today. She was very thorough and took her time with my pedicure. She did an excellent job. I would come back again.
Best nail salon Ive been to so far! They were super busy and had a lot of workers taking turns to get everyone worked in. Such a friendly staff too! The pedicure selections were awesome! Only reason I didnt give 5 stars is because they only take cash on Sunday, so if you dont have the cash on you, then you have to run over to Walmart to get it...and I still have a little color under my nails from previous color at a different salon. I will still definitely go back from now on because they done a wonderful job and are also kid friendly. My daughter wanted a pedicure and they were so nice to her and when I moved up to get nails done, they pulled her up a chair right beside me and talked to her like they did to me. Very pleased with their service!
Lots of colors to choose from. Van and Cindy are both very good. Van does a great job on my nails!
I love this place, its the only place that does my nails too!! Only Steven
I had a horrible experience here today.The first technician told me she couldnt apply glitter and scolded me for wanting anything other than a basic nail. Then she insisted that I had acrylic nails, even though I assured her I did not. She still treated them as acrylic and didnt soak the gel polish all the way off but rather left it thick and so my new coat is slightly lumpy. She was so insistent that my nails were all acrylic. I get my nails done every 2 weeks, my usual nail salon puts the gel on a bit thick so that I dont break them at work and when I do break them they give me an acrylic overlay but only 3 out of my 10 fingers had an overlay (in various stages of growth). Ultimately she left my nails looking as though I was a few weeks overdue for a fill in- - but I guess she considered that prepped and ready for application.Now I had already told that technician what I wanted, was told we could make it happen and was ready to get it done. Then she and the girl beside her start telling me how I really need to do dip nails. Dip nails are the best, they last for ever, they are beautiful like glass, etc. So I spent 20 minutes trying to find comparable colors in the powder. After I pick that out, THEN I am told they cant do my design on the dip nail. And I had already put up the paint chip for the gel I originally picked out. So I could go back and search again for the color I wanted or I could just get the dip. At this point, I was frustrated. And apprehensive because they werent at a good starting point.So I opt for the dip. Because at this point, who cares. I just want my nails to not look like overgrown ground down lumps. The next tech asks me what I am getting, I tell him the colors and he tells me he will have to charge me $5 more to use 3 colors instead of 2. Same amount of product. Same amount of work. $5 more. Whatever, dude. He sees the colors and tells me they are the same color, I dont need the extra color. I say no, I want the 3 colors. He grumbles and starts on dipping.The dipping part went pretty smooth. Besides him dipping one glitter nail once. The other one twice. The difference in the way they look is annoying.After he was done he started grinding and repetitively knicked me. I had to tell him a few different times that he was hurting me and he didnt even react any of the times I said something. He was just doing his thing, grinding my finger. No big deal.The final product is okay. There are a few lumpy nails that you can tell werent ground down properly. The edges are inconsistent but just barely. There are 2 nails that havent got any polish on their side. There was polish on my fingers which he saw me picking at and didnt offer to clean them up. When it was all said and done, I asked to speak to the owner because the whole experience was bad and he informed me he was the owner.TL;DR They were jerks who physically hurt my hands and the manicure is mediocre at best.
I love exotic nails! I love the ladies & (van) always have a relaxing time, and feel like family. I will always be a customer!
Today was the first time my daughter and I visited this salon. We waited a good while for service, but they were very busy. Cindy did my nails and she did a great job. I will go back again.
Went there today with my 4 daughters and we all got pampered! I loved EVERYTHING from the area to the atmosphere to the people and lets not forget the COLORS! So Much Variety I will return here for sure
Cindy, her Husband,Anna,and The Entire Staff are Great!!!Cindy is Very Caring,Concerned,and does CARE IF you LIKE your Services. Shes Friendly to Everyone who Walks in unlike some of the other Nail Salons
Everyone is so sweet! They did awesome on my nails and toe nails. Was very kind to my children as well.
I went here to get my nails filled turned into sit here to move there and then finally the lady came.. She started drilling off my nails I noticed she pulled out the tin foil and I asked why she was doing that because I had the tips on, she replied she cant fill with powder that I would have to start over.. I reluctantly agreed but when she put the foil on she said just to put powder over my nails and I didnt want that.. I asked for tips and she kept telling me no.. last time i checked i am the customer who is paying for a service.. Not what you think I should have.. needless to say she ran off and left me there and started a pedicure so me and my husband just paid and left.. I dont recommend going here you are just a number and they tell you what you should get... RUDE PEOPLE....
I went to the salon at 9am on Saturday. I was asked what service I would like, the normal when you enter all nail salons. However, I didnt expect abnormal customer service. There was a strong odor of Clorox and Fabuloso. I kindly requested a mask, the man looked at me as if I were asking too much. He gave it to me then began doing my nails. I showed him a picture of a nail design that I had wanted. Immediately, he shun my phone away, saying we dont do 3-D designs. I said okay thats fine but could you design my nail in a similar pattern, lines, glitter, and diamonds. He said NO. I asked him if he does designs, he said yes but simple ones. Thinking there was a language barrier. I said well great, and reiterated all I needed were white lines, glitter, and diamonds. He said NO, again. At this point, the technician was refusing to even listen to my request. He was very rude and it was discouraging. As a first time visitor I didnt expect that level of customer service. I overlooked his rude attitude, until he told me that I need to hurry up and figure out what design because he is too busy. Now mind you I understand how timing is important, however, he still had to finish my nails and paint my toenails with gel polish. Regardless, I am a consumer, I am paying you for services that you provided. I dont understand how you DO NOT HAVE TIME. Not only that he said that around a few other customers who were in shock because they couldnt believe he said that and in that tone. As a nail technician professional, you have to consider your customers first, make them feel comfortable, and build a rapport with your customers because you never know who they are, who they know, and how their opinions could effect your business, ultimately the businesss reputation.
HORRIBLE. Never will I ever return here. I went to get a fill-in and white matte polish. I asked the lady 3 times for regular matte polish she stated they did not have it, only gel. In the middle of polishing gel polish on my nails another employee says we have regular matte but you already have gel on your nails so $10 more. I was also not satisfied with their work. Another employee had to fix what another technician messed up and she also did a horrible job. What would have been a $20 fill-in turned into $35 without any remorse to any mistakes made.
I love them they talk to you and have very good customer service. I dont like how much they speak a different language but all places do that
Cindy does an amazing job and her crew are always professional. I advise you to make an appointment in advance.
Exotic Nails and Spa is the cleanest nail salon in our area and they always do an excellent job! I’m always very happy with their work and leave feeling relaxed and stress free!💕💅
Love to stop on way to the mountains here. Always no waiting. Would highly recommend.
Business is booming for this location and the service has went down the drain. The owner did my nails and was so rushed cut my cuticle and did a very poor job overall. On top of having an appointment and waiting and hour anyway because she stated they over booked the day. It was nice while it lasted but they have grown into a business that seeks volume not good customer service.
First time great customer service Good qauilty of work, nice clean shop will be back
Not very welcoming environment. And when I called if they were open on Sunday they said yes but didnt state they only took cash on Sundays. Very small place so smell of polish is very strong. I would no recommend this place to my friends and family.
It’s always a pleasure, the wait time isn’t long no matter how many are ahead of you.
Worst nail salon i’ve ever went to. shaping was terrible, every nail was a different length, and the person doing my nails stopped and sent me to someone else who wanted to cut my nails down and charge me extra. then she tried to argue with me
Walk-in for a pedi. Seated quickly even tho they were busy. Good experience.
MUST READ! DO NOT COME HERE! My normal nail place (Magestic Nails) is closed on Sundays so I decided to try this place out because I’ve heard great things. Worse mistake of my life. I wanted a fill in with gel and a pedicure. I get there, there are 5 waiting chairs and all were full so I am forced to stand to wait for my appointment time. They finally get to me and I take my shoes off and sit them on the floor beside me. The lady came over to start my pedicure and she kicks my shoes over. I ignore it thinking it was a mistake but it clearly wasn’t because as she proceeds my pedicure she is using angry force to massage my feet. Terrible experience, and it’s not even over. The man (who I am assuming to be the manager) tells me to sit at one of the nail chairs and 2 minutes go by he tells me to move. Okay no problem, then I sit at that chair for 5 minutes (still not being attended to) and again he tells me to move over to his station this time. He begins my nails and gets half way through for him to tell me once again, to move over to another station. This is not a joke. Finally I am getting my nails done and the lady who is doing my nails seems to be in quite a rush. I don’t say anything because again I’ve heard great things. When she is finished I noticed one ofmy nails were crooked and the other nail was sticky from the gel polish. I asked could they be fixed and the lady had a very bad attitude and did not want to fix them. The manager attempted to fix it and did not do a good job! I WOULD NOT RECOMMEND THIS PLACE TO ANYONE! If it is Sunday and you have no where else to go, Dorman Nails are open and polite. DO NOT COME HERE, WHAT SO EVER.
They have lots of colors.. very relaxing atmosphere.. prices are GREAT...
The gentleman rushed on my daughters nails making them uneven and not shaped worth anything. Should not always be about the money but about great customer service making you want to come back and be a loyal customer.
Love this cute little place! Only place I found open on Sunday (really needed this done TODAY)....
They are awesome, and open on Sundays. However, cash only on Sunday. Shonda did the SNS on my nails and I love them.
Wish they would have told me that they were cash only on Sundays when I made the appointment. With an appointment, still waited 45 minutes before they started on my pedi. The pedicure wasnt bad, but was rushed. Just ok.
I love the way Van (the owner) does the dip powder.
Needed a change from solid color so I went back to my white tip on toes .They look 👍
I love coming here. Always friendly and professional.
Love it they were great
This is the best in South Carolina ....I drive about 15 minutes but I dont mind at all.....the staff is very friendly, they are really professional and their work is excellent....I always feel welcome and the atmosphere is good....theres not nail techs yelling at each other across the salon like in other places I have been to.....I strongly recomend this nail salon😊
Wonderful job with my dip powder set and pedicure .
I usually do not do reviews, However The Guy Is Very Rude.. Theyll Tell You To Pick A Color of course, however you dont know how long you will be waiting and when you ask him, he gets an attitude.. Also They Have People That Come In After You And Will Service Them Before You Because These Paticular People Service Are Pedicure Because They Only Have Girl That Can Do Jist Pedicures How?? Thats Is So Inconvenienced As Well As Un Professional To Me... I Will Not Be Back.. Yes Its A Nice Clean Salon, However Customer Service Sucks To Me!
I’ve been coming here since they opened today will be my last! I’m so sick of making appointments and having to wait while Cindy rushes through them what’s the point of making an appointment if you won’t be seen on time!!! It’s ridiculous and I won’t be returning
Dee was very nice and did a very good job but the woman im assuming the owner was VERY rude and made us pay more than what we owed she is an awful person and has an awful attitude never go to her!!
Awful!!!! She needs to learn how to schedule better!!!!! Second incident!!!!!! Today I saw her make a scheduled customer get up for another schedule customer that was about to leave cause she wasnt able to wait.... Hire More Nail Techs !!!!!! Well she just lost 4 customers today doe that 1!!!!!
Better today. Thanks Exotic Nails for being open on Sunday so convenient for me.
Always satisfied!!! I been a customer for a year now 😊
Wonderful atmosphere! Amazing pedicure!
Great service, friendly staff.
Love the numerous color choices, and they are always courteous and professional.
Second time going.....I waited an hour to get pedicure first time and second time I waited 30 mins. Unskilled.Lack of quality. Cheap manicure equaled cheap results, left rough edges. WonWont be returning.
Clean, relaxing and friendly staff. Hooked
Great service and prices!
Today was horrible never have I gotten anyone else but Cindy or Van but I got Jessica today and she had a funky attitude charged me more for my service an I dont like the outcome of my nails I wanted a pedicure because the last gel I got on my toes were horrible but I didnt complain however this time I didnt get the pedicure and wanted to walk out I think its time to find another place I travel over an hr never felt this way after coming here.
Great service I will be back
Google says they close at 7:30... they close at 7.
Awesome service, fast, and reasonable priced
My nails stay on fleek
Good service, Gina was great
I was treated very well!
Great
Fresh fresh fresh
Ask for Katrice!
Very professional! 😍😁