Gotta say Amy is a wonderful sales woman to work with. Had ordered a part for my emerald 118 sewing machine and it had came in. She gave me a call to advise me on an error they had mad on the sale of the part. Instead of paying the full price of the part which I had no problem paying, she discounted the part to the price I had originally payed. Awesome customer service and will continue to do business with them for a long time to come. Thank you Amy and thank you viking for making a wonderful machine to sew minky with.