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Ultimate Steam
107 Woodglen Ct, Southlake, TX 76092, United States
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Ultimate Steam

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Sa
Review №1

I inherited a 21 year old truck that had never been detailed or vacuumed and the inside was absolutely repulsive. After Ultimate Steam had detailed and vacuumed it, my truck looked like it had just rolled off the lot. I highly recommend using Ultimate Steam, they are incredibly friendly and professional. Also they are affordable for a college student like myself. I would give Ultimate Steam 10 stars if I could

Mi
Review №2

Have used these guys a couple of times and have done an excellent job both times. I tried getting all the dog hair out myself and wasn’t able to. Diego did a great job getting it all. He’s quick and very professional. Def give this guy a call.

Ro
Review №3

I guess the old saying you get what you paid for has never been more true. I booked a full car detail with Ultimate Steam thinking that Id continue to support small businesses, but boy did it end up costing me in the end. Now, I know Covid19 makes things different, but this wasnt anything that was unique in the sense that I didnt need to be around since they came to my home to detail the car; so far so good.They arrived as scheduled to my home and the first sign of trouble was that they didnt have everything they needed to perform their job and needed to borrow a length of hose to connect their equipment. As far as the detail was concerned they took a couple of hours to finish. It was windy outside so acorns and leaves kept falling into their area which I didnt fault then for.What I will fault them for is the COMPLETE lack of attention to detail. As the pictures below will show there were a lot of items they missed and/or completely ignored. Beginning with the engine compartment it looked like they cleaned what was easily accessible. There was still dust and dirt in areas that I wouldve expected to have been cleaned as promised, which they were not.Next inside the vehicle in the front driver/passenger area there was A LOT missed. The steering wheel had not been wiped down as it was still dirty. Inside the crevices there was no cleaning done there, just what they could reach with a rag. The headliner had not been touched AT ALL as well as the visors and other cloth areas. The stick shift still had a piece of candy my son dropped! The grand prize was when I pulled out the center storage rubber thingy and was showered with a black ink like liquid. Not the highlight of my day!Moving on the the middle of the vehicle, the center console was obviously not opened and cleaned, with the headliner in the middle area untouched as well. As we made our way to the rear it was obvious the seats had NOT been completely opened from their stowed positions to clean as the back of the seats were littered with leaves. I know the back seats werent moved because when we opened them some of my childrens items and their mess was still in the seats! I asked on of the guys if he could vacuum the debris to which he replied well theres was a lot of leaves blowing, instead of just getting it cleaned as requested.The outside of the vehicle was clean, but I couldve gotten my car the same level of clean on the outside from a $15 carwash at 7-Eleven. i was promised some before and after pics from the gentlemen who cleaned my vehicle, but Ive yet to receive those.As far as communication goes after the fact it has been ABYSMAL. I sent whoever answers their texts photos of the poor job and I was told that they would be back to make it right. They asked if they could come back on a Thursday to which I agreed to. I got a reply stating that they would be in touch with an ETA, which I never received. The only notification I did receive was that they couldnt make it to fix their mistakes and that they would check their schedule and be in touch. I asked when that would be roughly since the last time they missed us we waited at home ALL DAY for them to never come.Since my last reply of when theyd reschedule went unanswered I do not believe that they are going to make things right. I didnt think I had to go thru checking behind their work after the fact (since we had errands to run the day they cleaned my vehicle) and did a check look over before they left. As a business thats supposed to pride itself in making good on its promises on quality, communication, and pride in their work I received NONE of these.I cannot and will not recommend this establishment as again you will definitely get what you paid for.

Al
Review №4

Ultimate Steam did a great job on my car. It was fairly dirty on the inside and outside from traveling back and fourth from college. I definitely recommend them! They were nice and on time :)

An
Review №5

If anyone is looking for a deep cleaning and sanitizing without any chemicals, I highly recommend Ultimate Steam. We had them at our house yesterday and the service is amazing. Feels great to have it cleaned especially with the COVID 19.

Information
17 Photos
5 Comments
5 Rating
  • Address:107 Woodglen Ct, Southlake, TX 76092, United States
  • Site:http://ultimatesteamusa.com/
  • Phone:+1 469-456-4674
Categories
  • Car wash
  • Janitorial service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–3pm
  • Sunday:Closed
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