Good people here. They have years of experience in there and it shows. They get you into what YOU want not what they want you in. I worked with Julie and she was funny, encouraging, helpful and all around lovely. 100% responsive to emails, questions and had 3 trucks I could work with when I got there. I looked at them and jumped into number 1 and instantly knew as I pulled out of the lot “this was the truck”.I never thought I’d have a truck with how expensive they are these days. But. These guys made it work for me.. they will make it work for you.Work hard and it pays offThank you all!
Today I bought my second car here, I worked with Sam. Sam was absolutely AMAZING and beyond helpful and understanding. I knew what I wanted and he did everything he could to make it happen. He went above and beyond. The crew here in general at Yankee ford are all so friendly, kind and awesome. Second time having a amazing experience and walking out with a smile on my face and no regrets. I always know Im in good hands with the crew here. Wont buy a car anywhere else.Definitely recommend Yankee ford and working with Sam !
I have to say that I was really impressed by the Service Department at Yankee Ford. Their online appointment system was easy to use, and when I called and explained that we were currently on the road, they went out of their way to get us a same day appointment. Once there, all of the Service Dept staff were very helpful, friendly, and professional, and they managed to isolate the issue and fix it in no time. Because of Yankee Ford, we were able to continue on our road trip stress-free. Highly recommend and thank you so much!
Yankee Ford always provides exceptional service!! Whenever I take my vehicle there for maintenance, I am in and out of there in record time. They will also note anything else that needs attention and will speak to me before correcting the problem. I always feel like I am treated honestly and with a friendly demeanor. I highly recommend Yankee Ford for purchasing and certainly for any service needs you may have.
The team at Yankee Ford were all very friendly and helpful! They made buying my new car quick and easy. They answered all questions I had and followed up to ensure that I was satisfied. Very happy with my new car and experience at Yankee!
Amazing experience at Yankee Ford. Couldn’t have asked for a better group of individuals to work with. Walked in with a problem and left with an amazing solution. Everyone is personable and will do anything to make the customer happy. I WILL be returning and HIGHLY suggest anyone to go to this location! Big shout out to all of the Yankee Ford Crew!
Mr. Robbie Benner was the best salesman ever, he was extremely patient with me, professional, courteous and went above and beyond to help me get into a van for my dog sitting business! He deserves a raise! I had limited time to purchase the vehicle, and he executed everything perfectly to assist me and then to top it off, had it detailed, filled up and delivered it to my house! I am eternally grateful for his above and beyond service to me! He was extremely helpful and did it with such kindness! Thank you immensely!
I have been going here for service since 1997. Bought my latest truck there in 2012. Still going there. They take very good care of me and I trust them. Its nice when you walk in and people that dont even work the service desk call you by name. When necessary, I get shuttled to work. If they need my vehicle longer, I get a car to use. Why go somewhere else?? They dont do work thats not needed. They always talk to me first before proceeding. If something can be fixed instead of replacing, they do that!
When you go to Yankee Ford you getting dressed the best service in town whether youre buying a car or getting your car repaired. They treat each and every person as if theyre a VIP and their prices are reasonable. I have been a customer more than 10 years so I speak from experience.
I was able to schedule an on-line appointment on the same day I booked it and I received a confirmation notice...I thought that was a little odd and of course, when I arrived I was told they were double booked because they have not worked out the on-line appointments yet. The team was very apologetic for my inconvenience and more than willing to fit me in but I opted to make another appointment. For my person-person scheduled appointment, everything went great. Easy in - easy out. Professional and very efficient. I ran a few errands in the neighborhood and I was called when my car was ready.
Yankee Fords service was excellent and the cost was very reasonable. They took care of my Mustangs air bag recall as well as a few other issues on my older car. Will return for service and would recommend to anyone needing vehicle service.
Great experience ordering the car we wanted. Robie did a great job helping us out, especially once the vehicle arrived.
6 stars if I could! As has been my experience in the past, the service group at #Yankee Ford did everything I expected and more. The work needed was done as expected, they set me up with a ride for the day and even came in under the cost estimate I was given before the service.Marty, Matt, Herb and the rest of the Yankee crew made everything smooth and easy. Now I just need a ride on Mr Espositos boat!
Great service! Our van needed a repair while in our road trip, we called to let them know our situs and they squeezed us in that day! We are so thankful they had iPads for the kids to play on while we waited. Nicest staff. Highly recommend!
I was searching for a F 150 XLT truck. None to be found within 200 miles of where I live. Yankee ford was able to locate one for me and held it until I was able to get to their facility. Fast friendly service by the sales person and Finance officer. We are please with our new truck
Was in need of a truck, had spoken with a Yankee Ford rep a few weeks ago and they said they’d reach out when the truck I was looking for came through the door. Got a call Saturday saying they found what I was looking for. Went in that morning and left a short while later with exactly what I wanted. Working with Robie and Spenser was awesome, the dudes running service were super accommodating, and rad to deal with. Will definitely be buying my next vehicle from these folks!
What an amazing experience! Yankee found exactly what we were looking for, took care of every detail, and communicated everything along the way. We are out of state purchasers and they made this the easiest process we’ve had buying a car. Great service, great people! Thank you Yankee Ford
Just bought my first new truck from Yankee Ford. The whole process was completely professional and i got a great deal! Thank you to the whole team at Yankee Ford!
I’ve been going here to get my Super Duty serviced and warranty work done since I moved here three years ago. The technicians are top notch and always get it right on the first try. Everyone is super friendly and helpful. A special shout out to Brian who’s taken exceptional care of me while I’ve been stationed here.
I had to wait a week plus when I bought my Jeep for them to get something fixed (they said if it wasn’t fixed it would be really loud) and within two months my Jeep’s muffler starting gradually getting louder. And now today I found out that a part on my exhaust broke into two and it’s not covered under the extended warranty that I bought through them. I guess the joke is on me. I won’t be doing business with them anymore.
Best place I have ever got a great deal from and the staff is awesome !!!!! 10 stars
Staff was attentive and friendly from the first call contact all the way until my car was done. Best Service/repair experience I have had with a dealership. Service was also done well and in half the time quoted.Thank you Yankee Ford!
Scheduling an appointment was very easy. When I arrived for my appointment the greeter seemed a little confused of who I was. When going into the service department it was a little confusing of who I should be talking to, there was a couple of employees just sitting there. I appreciate the free donuts but they should be changed out a couple times during the day, they were pretty stale. The oil change took about an hour which is normal, I was a little disappointed that my vehicle had not been washed after the service. I thought your dealership did that, it is a nice touch after a service.
Amazing customer service! Everyone there was helpful and knew what they were talking about. I had a very poor experience at a different Ford dealership but Yankee Ford is truly great! Highly recommended them.
Good quick service on my 2020 expedition that I bought from them last year. Sales and service dept. 5 stars
Once again, the service team at Yankee Ford has exceeded my expectations! Service was done as requested and pick up and delivery was handled with absolutely perfect timing. They went out of the way to schedule the service on very short notice. Well Done!
I have recently been shopping around for a ford dealer to service and maintain my 2019 ford fusion i recently purchased. I spoke to service rep Brian M. at yankee ford. He was very helpful and knowledgeable and set an appointment immediately for the works oil change. I was impressed with the service department very clean, organized and made me feel as if i was a long time customer. Only problem was when my car was completed i noticed the right rear tire i scuffed with a curb was still on the right rear of my car. Which meant my tires were not rotated which i requested and told it was part of the package. The service tech did not rotate tires as should have as part of service. Brian immediately assured me he will get to the bottom of it and have it taken care of. As promised he did just that immediately. I left there feeling that i was a V.I.P. because of my interactions with Brian i will now have all service repairs and maintenance for my car and truck done at yankee ford.
They take care of the customer fast service and a pleasure to buy and service from
Turning in my end leased vehicle was seamless. A friendly and warm greeting at the door, professional Finance Manager, and just an overall pleasant appointment. We have found our new Ford Dealership for our next Ford in the future. :)
Great service, fast routine services on my F-150. Always a pleasure working with them.
Yankee Ford has top notch staff in all departments, Matt the service manager is great to work with. Anytime I call to see when I might be able to get an appointment I’m told just bring it in anytime. The technicians are friendly and efficient. I would recommend this dealership to anyone and everyone!!
Robbie was responsive, prompt, helpful, and kept his word when he told me the vehicle would be there for me. Overall, great to work with!
Service is always top notch. Brian is always knowledgeable and on top of things. We always get great, friendly, fast service.
We purchased another Transit Cargo Van for our business. The buying process was the most pleasant I have had to date. Jay Mazur was easy going and a real pleasure to make a deal with. There were a couple issues after the sale that were taken care of quickly and without hassle. They even helped me with a new key for one of my other vehicles.
Went in last weekend to buy a new car that we saw on the website. Salesman said an employee was driving it and we might check back in a few days. Not interested in taking our name or helping with a sale. Drove down to Prime Ford in Saco where salesman was very helpful and gave us many to choose from that werent even on their lot. Bought it that day from Prime.
9/13/2021 Update - Took my truck in for a routine oil change and tire rotation. I also asked them to take a look at the automatic running board on the drivers side as it was not fully extending. Everything was done in about an hour, the running board needed a part which they ordered and replaced in less than a week. The service was great, the people I spoke to were very professional and took very good care of me.Updated 6/16 - I just brought my truck in for its first oil change and tire rotation and it could not have been a better experience. I made an appointment for Saturday morning and when I arrived I was met by a friendly staff member who took my keys. My wife and I walked to a nearby diner we enjoy and had breakfast. We got a call shortly after that my truck was ready to go - ahead of schedule. I love the truck and I am very pleased with the after purchase service from Yankee.This should be a 3.5 but certainly not a 4. 24 hours ago it would have ben a 4.5 but things changed. First of all, 90% of my experience with Yankee was positive. The owners of Yankee are very generous to the community and I want to thank them for that. I was looking for a used F150 and since these are the hottest vehicles on the market you have to move fast and the one I was going to look at was already sold. The salesman was great and pointed me to another that had just come in for trade and he knew the former owner. Apparently the former owner was deaf and had no peripheral vision because it had minor scratches and dings on every corner and a large scratch on the side. I bought the truck knowing it wasnt perfect but I had thought we had agreed upon a solution to the large scratch on the side. Apparently I was wrong and now, after dropping nearly $50K I have an otherwise awesome truck with a large scratch down the side. I thought the agreement was that we were going to split the cost of the repair but after the sale I was told no and that I would have to drop $1,200 if I wanted them to repair it. Its not the end of the world but it certainly left an unpleasant feeling at the end of an otherwise good experience. The moral of the story is make sure any agreement you make with them (or anyone for that matter) needs to be in writing before you sign the paperwork. Id still recommend Yankee but just make sure you have the agreements in writing before you sign the paperwork.
Amazing experience all the way around. Matt Ivey made my truck purchase an incredible and fun experience. He understood my request and did everything in his power to make them happen! I feel that after I left (with my new truck) I have two new friends! Spencer Bean was also very awesome throughout the entire experience. This is a new high for customer experience and won’t go elsewhere from now on. The other dealerships that I have previously purchased from haven’t and will not compare to the level of understanding, friendliness and service. They made it possible for me to purchase my first new truck. For that, I am forever grateful. I would highly recommend speaking to them before you decide to buy elsewhere!Thank you Matt and Spencer!
We purchased our Ford Explorer from Yankee Ford and have had our SUV serviced at this dealership every time when routine service has been required. They provide service with a smile and have always been a pleasure to deal with. We will continue to use this dealership in the future for both service needs as well as new vehicle purchases.
I looked at several dealerships to find the right car for me. Kris is the best Car Sales Advisor you would ever want to meet. He was relentless in his pursuit for the perfect car for me. He puts all of the other client advisors to shame. The Yankee Ford Group should be extremely proud to have a person like him working on their behalf. Nobody is more professional or knowledgeable than Kris is. I had a few issues with the car post delivery and Kris has gone above and beyond to resolve the issues and reassure my decision to purchase a Land Rover from his dealership. Thanks for all you do ever day! I will certainly seek your help again in the future!!
Just bought a used vehicle and was very impressed by the service department with the way they stand behind their sales without question. I will be recommending them for years to come.
Excellent service, very professional. Service manager explained line items on my invoice and thanked me for my business. Going back to Yankee to have my car detailed April 7th.
Service was great and everyone was very helpful.
We were very happy with their flexibility and quick service.
Car buying can be stressful but this was by far the easiest and most pleasant buying experience we’ve had. Highly recommend!
Great Service! Great people! Very satisfied.
Good service and good donuts. We enjoyed eating donuts but didn’t get any drink. Fast car service but they didn’t wash my car.. I appreciate Todd help me.Thank you for serviceDavid Bouchard
My vehicle just returned from a 3100 mile road trip and was due for an oil change. One of the tires had a slow leak and after adding air for the second time in a week we called Yankee Ford Service and we were able to get an appointment that day to have the oil changed, slow leak found and fixed and the tires rotated.
These guys are great. Very professional and customer friendly.
Great experience. Ive only had my F-150 for a few months, and this was my first scheduled service. Very professional and pleasant staff, and the multiple checkpoint inspection/oil change/ tire rotation was completed in a short time.
I have had two Ford vehicles serviced at Yankee for the past 10 years or so. I am very satisfied. The advisers do not “sell” unnecessary maintenance or repair. Indeed, when confronted with a particularly confounding issue, the advisers recommended patience to identify the problem, rather than pursuing every potential, expensive “fix.” Am I wrong to say that I have come to trust a car dealership?
Worst experience Ive ever had trying to get a quote from a dealership. They are incredibly rude and will not answer questions or get back to you. The salesman was completely unhelpful and would not provide a quote. Terrible. Much better experience with Rowe Ford.
Matt, Marty and Dave were all so helpful and put me in my dream car!!
Couldn’t ask for a better Ford dealership. Yankee Ford has always treated me fairly and have bent over backwards to help me with leasing my last three cars.
My service experience went extremely well! They a very thorough job in a timely manor.Thank you,Craig
A month later and no calls except for $$$. The lady I spoke to was kind and very respectful so I was hopeful in a call with some sort of resolution yet nothing. Shame... reason I’m not going there tomorrow
So far, so good 👍
Hands down the best Ford Service Dealership! Brian and team are exceptionally knowledgable and hold the highest standard of professionalism. I have had my truck serviced here for over 5 years now and this review is long overdue. I had multiple appointments throughout my vehicles life and have always had a great experience. I loveeeee my truck and they made me feel completely comfortable and trust that they will deliver above and beyond my expectations. I have also had my truck detailed and the techs were passionate about their work and did a fantastic job. Unfortunately I have moved out of the area and had to go to a new dealership, the experience was horrendous and hence this review. This other dealership has reassured me how great Yankee Ford is and you bet your butt I will be driving 2+ hours back there for my next service.Highly recommend Yankee Ford
This is my second vehicle at Yankee Ford and both times has been a excellent experience.
We had a factory recall. My wife and I both work and live 30 miles away. They squeezed us in, gave us a loaner for the day and got the job done quickly causing minimal stress for us!
Yankee Ford in South Portland is simply the best. A few years ago we bought a car in another state which, to put it mildly, has had problems. After taking it to a few other places, we found Yankee Ford. Herb, Matt, and everyone else in the service department are wonderful. Knowledgeable, persistent, and professional, but above all, patient and great at explaining whats going on with the car. Weve met a few of the mechanics as well, and these guys arent just clocking in to a job. They are 100% car guys. They are passionate about their work and doing a great job. Yankee Ford has a customer for life with me!
Hands down the best vehicle buying experience I have ever had. From the moment we walked into the door, we did not feel pressure in any way. We had an idea of what we were looking for and our sales person, Kevin in Brunswick is amazing!! We test drove a few trucks and did not quite find something that day, however over the weekend between phone call and text of new trucks coming in, we ended up find the truck we loved and able to purchase. Dave in financing at South Portland was great and made the signing for the truck smooth! So I thank Yankee Ford for being so great to their customers, I am not sure why I did not buy a Ford sooner!
Great service.was in for oil change.bery fast.
Always great service from all departments.
We left Yankee Ford in South Portland feeling like we spend a few hours with friends. Matt Ivey is the gentleman that walked around with us and was focused on what we were looking for in a vehicle. We wanted to lease a vehicle and didnt see exactly what we wanted, but saw a used vehicle that was perfect, so Matt made some calls and found us that exact car new and had it to us in 2 days, in the color and style we wanted. We met with Spencer Bean to sign the documents. We were beyond impressed with his patience and he never missed a beat on our questions. The documents were clear and concise, and we walked away confident that we made the right decision.Matt and Patty Donahue
Unbelievable service they go audio way to take care of the truck owner or vehicle owner
The service department is everything!!!, but service, is about completely customer satisfaction!!!!, I love to service my vehicles at Yankee Service.
As always, fantastic customer service. The staff here always goes above and beyond for their customers. I can not recommend Yankee Ford enough.
100% Satisfied with the Entire Yankee Ford team I’ve had some problems in the past but where taken care of very quickly 100% satisfied with my new vehicle highly recommend giving them your Business
Fabulous service in all regards. I feel so well-taken-care-of by everyone at Yankee Ford. No detail is ignored. Even the smallest questions are taken seriously and any little request is honored. I am so appreciative of this thoughtful and skillful care of me and my lovely Ford Ecosport. Thank you so much to the entire staff for your courteous and competent service.
What a wonderful experience dealing with the service department at Yankee Ford! Though not recommended, I wasa walk-in appointment for oil change and tire rotation. After a short wait they took my truck and finished the job in no time at all! I was throughly impressed with the customer service, cleanliness of the waiting room, time it took. I highly recommend Yankee Ford in South Portland for all your service needs!!
Upon arriving at Yankee Ford I was immediately greeted by a friendly staff. They were very professional helping me get my car checked in for the necessary service. Todd, in the service department was professional and courteous. He took the time to hear my requests and was more than happy to help me. He also made sure the Accessory/part I had on order was in prior to my arrival. The salesmen (Shawn and Sam) were very friendly making sure I had a comfortable place to sit while I waited. And checked to see if I needed anything while I waited. I found Yankee Ford to be a fantastic place to come, professional & courteous Staff. The work was done in a timely matter. Everything was explained and I would definitely have my vehicles serviced there again. Thank you Todd in the service department.
Went into Yankee Ford not knowing what I could afford or what I could do to trade in my car. Ended up with a brand new car that night! I truly feel like they heard what I was looking for and made sure I got it. Thank you so much to Yankee Ford for helping find me an amazing car at I price I could afford.
They do good work and always good to work with definitely recommend this dealer over any other ford dealer
No pressure, very responsive and very polite. They immediately responded and fixed an issue I had after the sale. I would recommend the dealership to anyone and specifically the salesman matt Ivey: very nice guy
Purchased a new Explorer from them. Great sales staff and very helpful all around. Would recommend this dealership!
Absolutely the best service!
Our second car from Yankee Ford! Super nice people, quick and easy purchase. Service department has been great helping my daughter with little stuff like tire light etc. All good! Very happy!
Been coming to yankee Ford for my new car purchases and service for years. They are very professional, the service is relatively speedy, and they’ve never tried to sell me on anything I didn’t need. Would recommend them to anyone!
I was here in April for help with my car, the guard for the undercarriage had broken and was dragging so I asked them to replace it. They removed it, and then insisted I needed new brakes, i left after several hours and paying significantly more than I was expecting to. The entire time I was there I saw one customer after another being poorly prioritized based on appearance, purchase history, etc, and myself was approached by three different sales people who suggested that I just buy a ford instead of fixing my hyundai. Unprofessional, unrefined saleskids who only know more nos mean more yesses.I was fine with just taking the hit and going about my life until I received in the mail today what looked like a greeting card- I opened it to discover that it was a fake forwarded email from some sales person to a manager or something about my car and how it would be really really cool for me if they bought it. The post-it also looks handwritten. I will not stand for this kind of tricky marketing. I will absolutely not be doing business with this establishment again, and I will be advising against them to my entire circle as well.Let it be known that the only reason I am writing this review on google is because I cannot find a customer service email address anywhere on their website, and the chat window is a broken bot. They could do so much better.Thanks for reading.
I called roughly 4 hours ahead of time and notified a salesman Khris that I would be traveling 2 hours to look at a F-150 King Ranch. When I got there, the truck was completly trashed, and more dirty than a football locker room, with empty beer cans in the back. I was told “if I knew you’d be offended by the truck I would have washed and cleaned it.” I will never come here and I left extremely disappointed.
They always take great care of my vehicles. They will do the complicated repairs that other mechanic shops wont, and they offer realistic prices on the repairs.
Hit a deer with my truck i broke a plastic insert on the bumper i needed it replaced i was able to get the part cheaper than online by 12 bucks and Todd fixed it for free. Thank you Todd and yankee ford for superb service.
Yankee Ford’s service department consistently exceeds my expectations for quality, timeliness, and convenience! Having a reliable and trustworthy service department close to home makes being a FORD owner even more of a pleasure. Special thanks to the team for keeping their customers save, healthy, and happy.
Always friendly and professional
We bought our Ford Fusion from Yankee Ford a few years ago (when car sales were slow and the dealerships were giving incentives to buy from them) - with the added warranty (which we paid for). At the time the car had 22k miles on it and my husband specifically asked the finance manager, that was doing the paperwork, if the extended warranty took the coverage mileage up to 82K miles. He assured us it did. I was also guaranteed free oil change for the life of my ownership of the car. Well, low and behold, my car now has 66K miles and needed repairs that should have been covered under the extended warranty. I took my car in to take get the oil changed and take care of the engine light that came on. They did a diagnostic test on my car and they said I needed $600 worth of repairs. They charged me for the oil change and I had them reverse that charge - no problem. My husband called the new finance manager (the one we had spoke with no longer worked there) and was told that, no this work was not covered because our extended warranty ended at 60k. Now this is our fault for not having it in writing, so we do take half the blame, and the finance manager did have the work done under the warranty, but any further repairs that should have been covered are not. The service people were great, but we had planned to buy another car when the warranty was up, but because of this, it wont be buying from Yankee Ford.Marie Gresik
Always an easy process dealing with Scott Bonney and Bobby Esposito at Yankee Ford!!
Treated like family. The work on my pickup was done in a short time and the price was certainly very reasonable. I would recommended Yankee to anybody!! Thank you Yankee ford for making my experience so easy. I even got a loaner, so I always had transportation !!
I dont even want to give 1 star. All these good 5 star reviews are FAKE!! unprofessional/Crooks!!!
Oil change went great, thanks for the help
Very professional, honest, and straight forward on needs for my vehicle. No pressure and answered all my questions. Would recommend to anyone!
They go above and beyond. Great service department
Very efficient and friendly. I would recommend that the quotes on the walls of Yankee Ford from Henry Ford be changed. Although he was a unique industrialist, he was also a raging anti-semite who was loved by Hitler. I think in todays world we can find better humanitarians to quote .
Great experience, easiest car deal Ive ever made. Rob, and Dave were great.
We bought a used SUV (2012 Ford Escape) from here for a smoking good deal. Weve had it for a year and a half now and there have been no issues. Just oil changes, and our mechanic telling us we found a good vehicle.
Thank you Yankee Ford for going above and beyond!
Really bad customer service. Person helping me didnt know about the cars, prices, models, etc. Dishonest, scam-type of promotion was going on the weekend I visited. Yankee Ford is the reason people hate shopping for cars. Yankee Ford gives car dealerships a bad name.
My 1st appointment with your svc dpt was excellent. Genuinely friendly svc personnel. Highly recommend. Nice bldg too.
Amazing customer service !! Had my car fixed before I got back from my vacation, all ready to go !! Highly recommend 😊