user
United States Postal Service
10120 Wright Rd, South Gate, CA 90280, United States
Appearance
United States Postal Service

Comments
Zd
Review β„–1

πŸ™„πŸ˜¨Today 09/24/21 @ 4:00 pm I stopped by this Post Office to mail my friend a t-shirt as her birthday present. Ive got small envelope to packed the shirt but I encountered extremely Rude, Impolite male clerk. I felt threatened and intimidated by the male clerk who disrespectfuly insisted that I need to go to another lobby to packed an envelope βœ‰οΈ to mail it. Obviously they dont need customers so I left the office. I would never do business with this Post Office again. 😱I mailed the T-shirt trough UPS who are customers friendly and they even packed the items for you.

Ru
Review β„–2

All passports are now per appointment, but staff is helpful besides the lines.

AL
Review β„–3

Horrible service, I was the last one in line, and the lady clerk said, Im going on my break. So rude. Never doing business there again.( Lazy Workers )

Sa
Review β„–4

Most of the staff is not friendly. I stopped by today and was attended by an older Asian lady. I thanked her and she said nothing. So I sarcastically said thank you again, and still silent. So I said your welcome. So rude. I only go there because it is 5 minutes from my home.

Vi
Review β„–5

Great people, best service. I been working with this office for almost 2 years Monday thru Friday and always I get out from there with a smile. Good customer service. I’m glad I found this place.

An
Review β„–6

I just came to ship a packet. Everyone was nice and attentive. Had two separate employees ask Didnt have an issue at all.

Ma
Review β„–7

Staff are efficient and friendly there.

Jo
Review β„–8

In and out quickly.

An
Review β„–9

My experience in renewing my passport was so unpleasant they made me go 3 times for the same renewal paid for pictures twice and made me pay for my passport again because of a postal clerk that didnt know what proper documents to send with my application.I dont recommend you do your passport process here go with proper agents that actually know what there doing.

ID
Review β„–10

The employee who works there with a piercing on her eyebrows is extremely rude/ghetto. She couldn’t answer any of my questions about the passports. Go with a real agency who actually knows what they’re doing.

Gr
Review β„–11

Worst of worst service.Very unprofessional.They need better staff that knows how to help a greater way.Is just not a pleasant place to visit

Re
Review β„–12

I usually dont post anything but these people are right on they really do have bad customer service and Ive even seen them bickering at each other out loud when customers are present and when a customer asks for some thing since they are mad they answer rudely over and over again. May be one of these days someone will video tape and post it so there bosses can see what really going on.

Ch
Review β„–13

This sucks for waiting four hours just to a passport please speed things up

Ma
Review β„–14

Super fast, have your passport stuff ready and it took like10 min!!!

Mi
Review β„–15

They are great, fast, and friendly. Best customer service Ive seen.

De
Review β„–16

Horrible place. I only went because I had to renew my passport, but my god, does this place suck. This guy, I think his name was Adam, literally made me jump through fire. He kept giving me misleading and contradictory information, and made me come back three times. When I asked if I could call next time so I wouldnt waste our time, he said, dont call. Just show up. When I was finally finishing up my documents, he kept denying other customers because he didnt have change for 20s until the other employee told him that he couldnt keep denying everyone and had to get the change from the back. He makes life difficult for everyone because he obviously hates his job. I just wish theyd hire better people.

Em
Review β„–17

For a long time I thought that this was the only Post Office in the area.It USED to be very good, and the people that worked there were always friendly and helpful. In fact, I would go there almost every weekend to buy a stamp for my collection.I stopped collecting when a young me was faced with rude and disgusting behavior. Theres just things you dont say to children, and its stayed with me into adulthood.Ive hated having to come here for nearly 15 years after that incident, but luckily that ended about 4 months ago I found the Huntington Park branch. Not only is it closer to where I live and on my way to one of my jobs, but the people that work there are so nice! It made me realize how terrible this one was.This Post Office gets one star because they are open on Saturday with limited hours.Though, I will NEVER be back after what happened to me last weekend.I was attempting to mail an international package, and there were no custom forms out. So, I waited in line and spoke to an attendant. They insisted I didnt need a customs form on an international package. I said that it was proper protocol, as I mailed out packages like these at least four times a week. Five minutes of this back and forth later I had customs forms flung at me and was told Fine. Lets see if they get there or not. Her tone indicated that she had no intention of letting my package get to its destination because I was ruining her day with the extra information a customs form required or something.I didnt even risk it.I took the forms, notified my customer that their package would be delayed, and went home.Dont go here unless youre in a dire hurry.They treat you like dirt on the bottom of their shoe.

ni
Review β„–18

Great people great service best post office ever

Au
Review β„–19

Very rude to customers. Lost my package. Then they get mad at me for trying to pick it up because theyre still looking. I just want to pick up my Package.

Ro
Review β„–20

They always deliver my eBay pakages to the wrong address. I finally didnt get one at all . Maybe the person thats got it was fed up and threw it in the trash. And also I have missing credit card bills. I called my cc company and they said that the enveloped where returned. This is not a sorting issue its the mail man . 7 ebay packages have been delivered wrong and they wont even return a claim email. Fedex,ups,dhl,amazon,pizza guy always finds my house number....

Pi
Review β„–21

Horrible new system they have.. How is it possible it shows a packed being scanned the instant it was delivered certain day..... and the package arriving 2 days later ...I had my baby boy crying for two days thinking his gift got lost.... Horrible

Th
Review β„–22

I dont know what the fudge is wrong with the relievers keeps sending my expensive packages somewhere else. I lost one already and complained twice on this office! If the package returned this time is unsatisfactory to the expensive value, your office should pay me the original value.

Ru
Review β„–23

Best customer services, I was submitting my daughter’s passport application and I had so many questions and Alejandrea had so much patience with me at any moment I didn’t feel she was annoyed by me or frustrated she is awesome, professional and very polite she has given me the best customer service ever.

An
Review β„–24

Does anyone know if there going to be open on the 31st tia

Gl
Review β„–25

So rude on the phone, tried to get some help about getting mail and she was yelling at me definitely worst customer service ever!!

Sa
Review β„–26

People are rude thru the phone and when you go in there, like come on if you hate your job that find something else. Never again Ill go to this post office

Lu
Review β„–27

This photo was a Saturday see how crowded it was with two worker they needed a few more workers

Pa
Review β„–28

Very rude they take a long time lazy the supervisor is extremely rude doesnt care about the costumer.

Le
Review β„–29

Friendly service!!

Al
Review β„–30

Bad customer service came in twice and each time a different excuse to why they couldnt help me with the passport, it was 12:00 and they close at 2:00 and they told me we are short staffed and are not taking applications anymore . Being short staffed isnt a customer issue, they should be able to handle the daily demand regardless of their employees like any other job does

Mi
Review β„–31

Horrible phone, rude and just fkn plain rude.!

Mo
Review β„–32

Very Helpful Service .

Sa
Review β„–33

Never had any issue with employees they always provide satisfactory customer service its the customers whom Ive seen being rude

Jo
Review β„–34

People like angry all time

lo
Review β„–35

It takes forever to be helped.

Ja
Review β„–36

Bad service.

AM
Review β„–37

Worst customer service

Gr
Review β„–38

Very rude on the phone

HΓ©
Review β„–39

Bad customer service

Ro
Review β„–40

Good service

St
Review β„–41

You suck !

Mi
Review β„–42

Very good

Zu
Review β„–43

Bad service and very badly faced

Information
4 Photos
43 Comments
3 Rating
  • Address:10120 Wright Rd, South Gate, CA 90280, United States
  • Site:https://tools.usps.com/find-location.htm?address=90280&locationType=po&searchRadius=10&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext
  • Phone:+1 800-275-8777
Categories
  • Post office
  • Logistics service
  • Money order service
  • Passport office
  • Shipping and mailing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–1pm
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Similar organizations