We have been using RMS for several years now - far before I got here nearly 4 years ago. They are very knowledgeable, friendly, and helpful. We are in an industry that can be quite complex from an IT perspective and RMS has and continues to meet our needs and exceed our expectations. Truly grateful for their continued partnership.
RMS (the entire gang) are very professional, courteous and aim to meet your IT needs for all of the 12+, years we have used their services. I definitely would recommend RMS without hesitation. -Michele Barnett for John A Drummond MD PC
Responsive to my needs. RMS doesnt waste a lot of my time. They fine a window and make it work. Best IT department Ive worked with over several decades.
AMAZING!!! Dont know what we would do without them (seriously)!! Without RMS Freshens would be behind the 8-ball on many occasions... RMS comes to the rescue and our issues get worked out in a very expeditious manner!! As the Director of Training I can honestly say that RMS has saved me countless hours of down time because of computer glitches and such. As a result my productivity level stays high!! Thanks RMS - you guys really ROCK!!!!!!!
My job uses RMS for all our IT needs and questions. I work from home and call them with all my computer needs and they are always so helpful no matter how big or small! Excellent customer service!
RMS Associates are great! They always address our issues in a timely manner, their associates are very knowledgeable and they are always a pleasure to work with. I highly recommend RMS Associates with no reservations for all of your IT services and needs.
These guys are great! I have used their services for over 20 years. These are the first guys I recommend for Microsoft client server and Cloud support. I have also been a satisfied VOIP customer for several years as well.
What I LOVE about RMS is eveyone is very friendly no matter what my problem is AND who ever answers the phone is able to help me right then. No waiting for a call back or scheduling a time. LOVE your IT company and join RMS
RMS is the best. I have worked with them for many years and have always found that their staff is very professional, approachable and knowledgeable. Our company relies on them a great deal and I would highly recommend them.
They are always so very responsive, available and quick to resolve any issues. Very nice staff that will get to know you personally. Love this company!Dawn Tomkiewicz
RMS is the best for technical/computer support. Theyre super responsive and always fix the problem within minutes. We highly recommend using RMS for your IT support needs.
RMS is the best!! We never worry about our computers security. Whenever we have an issue or question about software they answer us immediately and always take care of our needs. They even helped my husband pick out and purchase a new laptop when his old one bit the dust. They are professional and courteous. I highly recommend them for you and your business. Shelley Cauley, IntegrityPEO
What a TEAM! I tip my hat to Jeff, Randy and Jonathan for the knowledge, professionalism and patience Ive experienced since coming aboard WHITCO Roofing, Inc. over a year ago as receptionist/IT Technician. With their assistance, weve resolved each and every issue within 24 hours or less! Im glad youre on our team! L M Jennings
Great group of employees. Always available to help with the most complicated or simple issues. Great resource for IT help and information.
Great people who do a good job on any tech issues we encounter. Theyre prompt, professional and fun to work with.
Great customer service. Love working with a company who also invests in their community. Employees are friendly and very helpful.
We, very recently, had the pleasure of acquiring RMS Associates for our phone system after experiencing several, several, issues with our previous system and since we were already using RMS as our IT Team, we decided to give them a try. It has proved to be the best decision we couldve made. Experienced very minimal glitches which are to be expected anyway, with transitioning to any new system, but nothing their wonderful team couldnt handle. Thanks to their technician, Jonathon, who came to put the new system in place and assist with setting up the voicemails, greetings and explaining the mobile app, it was just extremely easy and user-friendly. I cant speak highly enough......GREAT TEAM!!
The entire staff has been supportive as well as very responsive when we had questions arise. Highly recommend RMS!
Love Love RMS They have been apart of our Office (Dr.Robert Mclean)since before Ive worked here and Ive been here 20 years! so that means there family to us.We wouldnt trust our computers with anyone else. Thanks Guys
RMS support is one of the best around. They are quick to contact you back if you have any questions or concerns and will work with you to find a solution in a timely fashion.
RMS Associates is a trusted partner for us. They are always prompt and professional when called upon. Keep up the great work.
Love RMS very friendly and happy employees. Always there to help and fix the issues. They are very quick and knowledgeable.
Wonderful customer service and always helpful regardless of complexity. I also appreciate that I always feel welcomed to call, even if I shouldve figured it out on my own.
Its one thing when a company is there for you when you first sign on...but the real proof is in their consistent service through the years. RMS is the BEST.
Our firm has been using RMS for the better part of a year now and we continue to be impressed with the prompt response time and the level of expertise they provide. I have dealt with various IT professionals and firms over the course of my 25 year career and RMS far surpasses any other group that has had the responsibility of managing my IT needs.
The team at RMS is so helpful and efficient! They have friendly customer service and handle all of our IT needs.
RMS has been my IT support in my office in the health care industry for over 15 years. I feel that ALL of the technicians take a special interest in me and my business. I am very satisfied with their response time as my office is highly depended on digital records. Whether it is one line help or sending someone to my location. I feel they have made the correct recommendations to protect the security and integrity of my system including HIPPA compliance. As a small business owner the fee structure for support and equipment are fair. Bob McLean, DDS
The team is very professional and knowledgeable! Always responds quickly and have you up and running in no time!!
RMS, whom we have used as our IT company for the past 10 years, and its associates are always prompt and helpful with any computer or internet issues we come across. There attitude is only in how they can serve us each and every time to the best of their ability, which is really high. If they get stumped by something, they will go to whatever end it takes to find a resolution. You cannot ask for better! My confidence in this team is as high as it can get and recommend them without any hesitation.
Fantastic service, we use them for work and they are willing to answer questions or help solve an issue!
These folks are the best! Theyre always professional, very knowledgeable and pleasant to work with.
Fantastic company that is extremely responsive and helpful with tech issues at work. Always a pleasure to work with.
I first engaged RMS in 1995. At that time they were a small company offering exceptional service. Often as businesses grow the personalized service wanes. Not so with RMS! Today they continue to offer the same exceptional level of service and are the best at responding to their clients needs.
RMS is very friendly, easy to get a hold of, and very helpful when I have issues... they are awesome !!
RMS Associates works hard (and IT SHOWS) to provide top tier support, solution based conversations, follow up and fast install.Every call, email or site visit is met with a Professional and Knowledgeable RMS Team Member.
Since 2001, Freshens Corporate has partnered with RMS to provide IT services when the scope of our issue was outside the limitations of our in-house IT person. About two years ago, we made the decision to outsource all of our IT needs to RMS. Our team loves the level of service they provide. No problem is too small and communication is kept at a level that even our non-technical staff members can understand.
It is great to work with a company that cares as much about your IT challenges as you do. I have been a customer for over twenty-five with RMS and they are responsive and creative in delivering technology solutions.
My office has been relying on RMS for IT services for about a year. Our server downtime has been zero. The occasional desktop or laptop issue is resolved quickly. Communication about forthcoming updates is on time for planning. RMS responds quickly and even solves our smart phone issues. They keep us working.
Great team of people that does whatever it takes to provide wonderful customer service. They have the knowledge and experience to resolve any issues that pop up so that we are able to take care of our customers too.
The staff at RMS are always extremely helpful and patient with those of us who are not IT specialists. Would highly recommend them for your IT needs!
Without a doubt RMS is the IT company you can rely on. It’s not often that you find IT companies or IT technicians that can explain the technical issues that you may be facing in a not so technical way. They have a great bunch of people working there and they are ready to help you out anytime you call them.
RMS is alway there when you need them. They help me fix where Ive caused the hiccup in the system, thanks for all you do.
Excellent customer service and always responds in a timely manner
Timely and professional responses to my computer issues.
RMS is reliable with great customer service and they do great work.
RMS has always been able to assist me when needed.
RMS has been there to help us with our move, get us new computers, and help set everything up for us. Everyone on the team is wonderful to work with.
RMS is the best . I have used them for 4 years and have had no problem and they are always easy to reach and answer all of my dumb questions.
The RMS crew is great. They are my support and backup. When ever I run into a problem, which I cant figure out I can count of RMS to help me out.
Friendly staff and theyre always there to help us with any of computer issues
My company is new to RMS. This is a top notch company. Their customer service is immediate and friendly!
RMS is always helpful and very knowledgeable.
RMS provides great service with a smile!
They are fast and reliable.
Great company, best customer service, dependable, and best IT in town!
The deliver the product that they say they will and stay on the service calls that are needed. Would fully recommend this company.
These guys get it done. When Microsoft wont act nice with Google. These guys will help. Need to upgrade IT? This is the group to contact.
RMS is the best!