It is convenient for me. The process was easy. And they have different options. All in all, I recommend if you need some where to put your things until further notice π
Everyone I know that uses this storage facility has been very pleased with the Sanitation and customer service! You wont regret choosing this facility for your valuable items!
Very easy to complete rental paperwork with many size options and climate control if needed. My unit appears to be in a newer section and is extremely clean and fortunately close to an exit door. So far there have been no problems.What had me take a star off was that when the units matching my criteria were listed there was no way to tell where that unit was and if the location would work. I suggest some type of map be added to the rental kiosk depicting unit locations.
I love the convenience of this storage unit. The people at the office are very nice and helpful
Are you in search of a clean and impeccable storage facility? Look no further. DEStorage in Clayton/Smyrna is the perfect place to go. Meet the person or family oriented staff for a tour.
THIS STORAGE PLACE VERY CLEAN AND CLOSE BYYOU WONT BE DISAPPOINTED
So glad I found this place! Clean and Great customer service
My Friend needed a place for storage and has been very pleased. She found the facility clean and the staff very friendly and professional. She highly recommends them
Self Storage was very courteous and helped me in a fast manner to get a storage unit that I needed in a week. Everything was explained to me and they walked me through the process in a simple matter that I could understand. I highly recommend Self Storage
Iβm beginning to move and I had no one to speak with so a friend of mine who is also my realtor told me about this place. I called Anna and she was very pleasant over the phone, but when I met her in person she was even more pleasant. I was at ease to know my items would be good here. THANK YOU SO MUCH ANNA FOR YOUR HOSPITALITY.
I live this storage place. The lady in the office was very nice and knowledgeable . The parking place im renting is great clean and easy to access.
Having a self storage definitely made my life a bit simpler and less stressful. Thank you for allowing me to store my personal items while I return home for the summer. Customer service was professional and very helpful providing straightforward information.
Great facilities with excellent communication! Would recommend to anyone looking for long or short term storage!!
I visited my unit today and as always when you open the door it always smell so so refreshing. Almost as if you were home lol. The units inside and out ( The grounds) are always clean. Awesome job!
This storage room is amazing !! Go check it out
The front desk manager Ana is the best,the facility was A+. Everything was clean and accommodations for different sizes were available. Climate control conditions are very important in the summer and I know my belongings are safe.
Awesome customer service and the self checkout kiosk was the most convenient thing ever! Units are clean and there is surprisingly a lot of light I would definitely recommend them to anyone who needs a long or short term storage unit!
I called to rent from these guys and it was great response! She made the entire process easy and quick. In last the 10mins I was signed up and later that evening I moved my stuff in. I would highly recommend this property.
I rented a storage unit from this company about 3 years ago. From start of calling to get information about renting a unit to the end when I took my stuff out of the unit everyone was so nice and professional and there rates are truly reasonable. So no that I am in need of a storage unit again I didnt even question what company to deal with. Will I reccomend anyone to DE Storage.com. most definitely 1,000 percent.
My mom has a storage unit here and is very happy. The place is clean and secure. The staff is very friendly.
Great customer service Ana August is the BEST.......
This storage unit is absolutely amazing! My family and I have been using it for a little over four months and it is super helpful. We have been able to put so much in there for our church. My mom, Jamie, and brother, Malon, also enjoy the storage unit very much! Thank you for letting us use it!!
What a great and organized storage facility. Very clean and securing the unit is very user friendly. Great experience!
My family is moving to Smyrna Delaware. We were fortunate to find DE Self Storage facility. The storage units were clean and located in safe surroundings which were mandatory requirements for us. These particular units that we selected have climate control which will properly preserve our valuable household possessions. The storage representatives were friendly and helpful when we needed advice with estimating, the number of storage units we should rent. Thanks for making our experience pleasant!
Nice and clean and very convenient. I would recommend this place and use it again if I can.
I was able to contact someone over the phone within 1 day to confirm my storage unit and had the option to receive a text or email about my access code for the gate. It was a wonderful smooth experience.
Storage area is clean and bright. Everyone is very helpful. My daughter got everything in that she needed. Very happy to recommend this place.
This place smells Amazon and not only was I able to reserve my unit online I was able to pay and get everything setup online and over the phone. It was a quick easy and safe process. A little pricey but you get what you pay for.
Easy to get a new storage unit through the kiosk. No contact. Unit has been free of bugs each time I went. Prices are the best I was able to find in the area. Overall, very happy!
Great storage unit! Communication was fast and we have no complaints.Thank you!
Staff is very courteous and polite. They have always been very accommodating. The facility is clean and well maintained. The rates are great too!!! Iβm glad I found them at such a convenient location.
Pretty much the best place around. The pricing is key, but also due to the fact that your have a loving gate to help you know your items are secure. Overall I recommend this place to friends and family, the transition between when I switched unit sizes was smooth and easy.
This facility is wonderful! Its easy to access, secure, and its clean! Glad I found it. Everyone was very helpful, answering all of my questions. I have a climate controlled unit which is excellent!
Polite and efficient. Communication was great.
Very pleasant to talk to and was able to work with my schedule. Will definitely spread the word and will use them again when needed. Thank you
You were a very convenient location. The lady who worked behind the count I cant remember her name but she was fantastic. Customer service was outstanding.
Great storage facility. Very clean, well lit, and secure. Price is affordable.
I love that its gated yet available 24/7.
Staff have went above and beyond to accommodate me and even at the last minute! Special thanks to Anna on your great customer service skills and positive attitude!
Great facility, great staff with good customer services.
The facilities are really clean. They have security cameras and good lighting. The customer service is really great as well!
This is a great place to store all your extra belongings, the facility is clean. The staff is super helpful and friendly. I highly recommend them to anyone!
So useful! My family and I have been using it to store the equipment for our church.
I was so impressed with this facility and the management who was extremely kind and helpful. The facility is well maintained, very clean! Im so happy I found them!
Very helpful and professional.
They are clean, professional, proficient, and more. They have awesome prices and staff. Come check them out!
Our experience has been great !!! Including warm friendly staff experience when we first secured the unit.
This place is great and the lady at the desk is very helpful. She answered all the questions I had and made sure the storage unit was the right size for me before purchasing it. Thank you!
What a nice facility! Very secure, lots of cameras and in-tact fencing. Super clean and exceptionally high level of customer service. THANKS!!!
Iβm renting 2 climate controlled units for an in-between move. The building is brand new, clean, cool and well lit.
Friendly and Great Staff. Answered all my questions and were very helpful!!!
Excellent Military Supporter! Betsy and Chrissy are awesome. Very clean and secure facility with temp controlled rooms available as well.Highly recommend to my fellow Veterans!
Great location! Storage units are clean. The property is well maintained. The staff has also been very helpful and accommodating.
Very Clean and well priced. I went to 2 other places before here and I was lucky. One place was closed and the other didnβt have what I needed. I saved money coming here. The front desk was very helpful and fast. I came with a full vehicle and left empty. Highly recommend them.
Good folks, decent prices, no complaints
I would definitely recommend Self Storage in Smyrna. Anna and Betsy are very helpful. The units are clean. Many are brand new! I feel comfortable having my belongings there.
I like this storage facility more than the other ones Ive been too. This place has wonderful customer service and the 24/7 gate access which is amazing. They also have discounts. Ana was very friendly. The process was also easy and all.
Staff is great very helpful units are newer and very clean impressed by the pricing and how nice the staff was would recommend this place to anyone who wants a nice place to store there belongings also noticed tons of cameras around property seems very safe. Tank you self storage unit 1101
Storage area is well maintained and always free from trash. The staff are friendly in the office. Only thing holding back the additional star is that the price goes up every year by a minimum of 10 dollars per month
The c/s is excellent,the place is very clean and more important security is even better,however beware if you are late you ( might) be notified after the fact and have to pay late fees.this has happened 2 times and both the notice was very late so the bill just got higher
I am having a great experience at this storage facility. The employee is so efficient and thorough. When I went to the office, it was beyond clean!! Im very impressed with this employee and the facilities! A+++
Self Storage in Smyrna meets all your storage needs. The kiosk makes life much easier because you can rent a unit at anytime, even though everything else is closed. The staff are very friendly and helpful. I recommend Self Storage in Smyrna.
Facility is very clean and staff are very kind, pleasant and helpful. I would recommend anyone to use this facility.
Great location and very nice rental! We definitely recommend for your storage needs! Professional service and easy online payments!
Very Clean! Staff is helpful and friendly. Easy Storage with peace of mind.
Very nice storage facility with climate controlled units. Easy reservation system and Ana was great to deal with! Thanks!
Super friendly staff. I feel safe knowing my belonging are stored at this facility.
Great place very and I mean very clean great security and very reasonable my storage is under my first name Terry Andrews
I rented a storage unit on Monday and the office staff was very knowledgeable and friendly. She showed us two different units so we could decide which would work best for us. The units are clean as well as the surroundings.Tim
First time ever doing storage and they helped me out tremendously! they are very nice. the facility is very clean! they have climate control! they answered all my questions! very polite ladies. I have a climate control and I love it my things stay dry and wont get ruined!
Staff is great. Units are clean and the facility itself is kept clean.
Our experience in renting a storage unit was extremely easy. The person in the office was pleasant, helpful and very knowledgeable . She helped us in choosing the right size unit for our needs. Units were clean, and access to property is controlled well. Knowing that their is camera surveillance is great as is the 24/7 access to our belongings
First I called. Ana was very nice. When I arrived the next day, she addressed me by name and showed me two units. She was friendly and patient and answered all of my questions. This facility gives a month free and has some other great specials. I was renting a unit with a stink bug infestation but Ana assured me they are clean and have no bug problems. I like that they take recurring payments using a debit card. A very nice person and they realize that people renting storage are customers and they have great customer service! I need storage due to life changes that are not so great. The last thing I or someone in my situation wants to deal with is a company that treats you poorly.
Anna was very helpful in choosing a unit that met my needs. The redesign of the new owners and the price for the storage units is the best value in all of delaware.
Great customer service. good location, overall good value for the money.
Clean, friendly staff and 24/7 access. I really like the 24/7 kiosk and the ability to choose auto payments. Life can be hectic as is but especially during a move so having this option is one less thing I have to stress about. So far, I highly recommend this storage facility.
Destorage thoroughly exceeded my customer service expectations; clean, secure, climate controlled storage units at competitive prices! Ana was awesome, friendly, professional and knowledgeable! Thank you
If youβre looking for somewhere to store you things, long term or temporary, DE storage in Clayton is the place to go. Everyone is super friendly and understanding. Anna is always super helpful
Amazing experience great customer service and love the 24/7 access
Good customer service, the people at the main desk are always willing to help. The facilities are clean and secure. I would recommend.
Great storage facility, clean and well kept, personnel are helpful.
The manager is very nice and helpful and the units are very clean. When I first reserved a space it was a little hectic and they told me there were no units available the day I was supposed to move in. The manager was able to let me move into one of the brand new units without a hassle.
Wonderful facility, great staff! Super clean unit and easy to access my things whenever I need too. Would recommend to anyone.
I purchased a unit that was definitely way too small for my belongings and had to purchase another much bigger unit. This was done on a Saturday so the office was not open. I called on Monday afternoon to get a refund for the first unit and had my refund by that Friday! Great customer service.
Went to meet Anna today to get prices on storage, she was very professional and knowledgeable so thk u so much for taking your time and showing me around.
I NEEDED A PLACE TO STORE MY STUFF QUICK..DESTORAGE HELP ME GET WHAT I NEEDED QUICK..WITHIN AN HOUR I HAD MY STORAGE UNIT... WHAT I LIKE BEST IS THAT I CAN PAY MY BILL WITH AUTO PAY. THE PERSON BEHIND THE COUNTER WAS VERY NICE AND HELPED ME SAVE TIME AND MONEY.. I WOULD RECOMMEND DESTORAGE TO ANYONE..GIVE IT A TRY YOU WONT BE SORRY..
They have been great for me so far.
Very good customer service and clean units. I am satistified with choosing this location
Very clean, choice of climate controlled or standard, Ana is very helpful and the payment options are great.
I went to the office and Ana helped me out ! She did a wonderful job ! The prices and deals were really good ! The 24/7 gate access is so convenient
Easy to rent a unit at the outdoor kiosk. Very friendly and professional staff. Definitely reccomend.
Everything was nice. Great customer service and units were clean.
Ana was super helpful in getting us set up. The facility is clean and havent had issue with our units.
Great place was in a pinch due to a divorce and they helped me reserve and book the unit right over the phone I work for Uhaul and wish we had more agents like them working for us
Great experience! Ana is awesome and the storage unit was clean and dry and ready to go!
I love the 24 hour access to my unit, it fits my schedule whatever day it is.
Very fast response time nice clean units with 24 hour access they helped me in my time of need for last minute storage
They had exceptional customer service, compatible pricing and extremely clean facility.
Renting storage unit was simple. Place is clean and easy to get in and out of.
Super easy to rent at the kiosk! Easy access for our moving truck too, so happy we chose to store there!