I switched to Allstate after being with my previous auto insurance carrier for over 30 years. Allstate came in less expensive. Everytime I call Valerie Randolph and her team, they are very professional and I get every question answered. I dont go into a recording and black hole waiting for a reply. I highly recommend Valerie and her team for any of your insurance needs (life, home, auto, etc.). Please use Allstates DriveWise app. Its worth it. I consider the DriveWise app my companion for safety and security to always know my whereabouts not to mention the savings I receive on my rates.

Valerie Randolph is the best! Thats why I refer my mortgage clients to refer her.

My Husband and I have been with Val for over 20 years. She handles a great deal for us. Renshaw her office manager has returned and really knows his stuff. He has given good and fair advice on options. He is both personal and professional, to understand what I mean you need to work with him. He does like using up to date technology but will follow if with documentation when needed. I have recommend Vals office to many family members and friends.

VERY KNOWLEDGABLE STAFF EXCELLENT CUSTOMER SERVICE HIGHLY RECOMMENDED!!!

Ive been with the James agency for 22 years. Customer service is off the charts. I highly recommend this agency!

Valerie Randolph is the BEST insurance agent I ever had! I look to stay with Valerie Randolph agency forever. Great staff and great customer service. Christopher Renshaw is simply amazing! Robin gives excellent customer service all the time. The Valerie Randolph agency is like my family.

This place is a nightmare. My husband and I went on a plan together in 2014 after his parents had been with them for decades. As time went by, our policies would creep up in price often with no explanation. I would call and they would recommend the drivewise app to get a check, blah blah blah. Our last increase was over $90 more a month with no changes in our vehicles or driving records. I spoke Robyn and Chris often trying to figure out why the increase with no help or explanation given. They didnt return calls half of the time. So, I decided to move on. In Feb 2016, I cancelled our plan, after setting up a new plan. Their office manager, Chris, told me to email a notice stating we were switching and include the declarations for my new insurance. Fast forward a month- I start getting statements saying I owe them. I call, Robyn says its fine. I get another, I call and never hear back, call again and Robyn again says, no, you are good. A collection threat comes, my husband calls. Hes told they dont how our declaration and need that to cancel. I RESEND THE INFO. 2 weeks later, I have an actual collection notice. These people are incompetent thieves. I cannot understand how a business that claims to be there for their customers would respond so poorly when I have done everthing theyve asked to cancel. DO NOT USE THIS PLACE! YOU WILL GET SCREWED OVER!

I really love how Val assist me in my every need house car motorcycle I have all my belongings in good hands with her thanks a lot