Always great when I speak with your office. I made some changes last summer and everything went well. The first car purchased did not work for us. So, I had to get another about two weeks later. Conversations with your office were quick and the changes were made with no problems. We are very satisfied and happy to do business with you all.
Nothing but amazing, Ronald and his staff are absolutely wonderful. They have Great customer service, and professional friendly staff that are always available to assist with your needs. The personal touch provided my him and his staff goes a long way. I received a call on my Birthday and an email, wishing me a happy birthday. I am so glad I decided to which to Allstate, they have the best rates and I’ve even received cash back for my safe driving. They definitely practice what they preach, unlike Geico.
The staff is always professional when you speak to them and knowledge of their service products.
Excellent customer service!! I have had the best experience working with Ron and his staff. Tina is absolutely AWESOME! She goes above and beyond and ensures that I am satisfied and I Love that!!
Excellent service! My agent was very helpful in finding the coverage that worked best for my situation. I saved quite a bit of money and got better coverage than I previously had.
They were very helpful in my transition to their company, very nice and professional. I would recommend everyone check out this office for your insurance needs.
Always 24/7 help and protection.
When needed youre and in good hands....
I am always pleased with the wonderful customer service that I receive every time I call in to the Ronald Steed Allstate office. It is not always easy understanding insurance, but Tina and Ronald are always make sure that by the end of the phone call I understand everything. I would definitely recommend Ronald Steeds office to anyone. I believe that this is the best insurance company that I have ever worked with. Thank you Tina and Ronald for always going above and beyond for your customers.
Even though I decided to not go with Allstate. Tina and Im sure Im spelling it wrong. Went above and beyond to help me. I recommend them to anyone.
Best staff ever, they take the time to personalize your policy to what you need not just trying to sale you a standard insurance policy. Tena and Ron are very friendly, personable, and polite. Best customer service Ive had in a while. Other agencies treated me like I didnt matter and I was just another number, not here! It feels like family.They helped me transition from what I felt like was a tragedy in my family carrying on my inherited responsibilities to feeling better about the responsibilities and feeling more empowered. Definitely God sent!
The insurance company all around the agency treat you like family. Just love the atmosphere when i visit.
Ron Steed is a great agent. He’s very patient. He takes time to understand your individual needs before recommending specific coverage and doesn’t attempt to over-sale. Overall great guy!
I like this agency because they have taken care of all my needs except one. The one thing they could not do is combine my renters and auto insurance onto one statement. That is ok because they have satisfied all my other needs/requests which include: having only one person speak to me; not to call me unless there are changes; and be available when I call during regular business hours. I am very satisfied with the service that I have been receiving.
Ron takes the time and patience to thoroughly explain changes and other information related to my insurance policies. He always goes the extra mile in helping me in matters big and small. On one occasion I need to be towed due to blow outs of two tires. he and his assistant Tina made sure that I got a towing service within 45 minutes when AAA never showed up! Ron has also assured me that service from a direct company agent is better over working with a broker. I get prompt attention and answers to my concerns! Allstate has competitive rates and products as well-like the cash back an accident free years and the diminishing deductible.
Tena on Ronald Steeds team is the best. She makes sure everything is set up and follows up. This level of service is very rare these days. She makes everything easy and explains things in a manner that I can understand.
Ron is responsive, knowledgeable, and is always willing to go the extra mile to add a personal touch to the excellent service provided by everyone in his branch. I couldnt ask for a better agent. Youve got a customer for life!
This Allstate Agent is the very best in this area...One of the sales representatives is the very best, her name is Tina...She is so respectful, professional and kind...She will guide you through the process and gear everything towards your insurance needs...Mr. Ron Steed is also very respectful, honest and professional...He of course is the owner but he does not put you off...He is willing to help as well...A matter of fact, he set up my car insurance and also home insurance...I have not met any company yet, that beats their prices...Great place to shop for insurance...Ask for Tina, and she will help with all your needs...
The staff are always polite and willing to help with no hesitations. I recommend this entity to anyone!
The Steed agency is great! They are always knowledgeable, courteous and always looking for ways to insure that Allstate adds value to my wife and I.
Tina is very helpful when I call to answer any questions that I have.Thank you so much for all your help.
I have always had top notch service! I have my home and auto policies here.
Best staff ever!
Awesome and the master of his craft in insurance. Highly recommend him to anyone!!!
Very responsive. Great Agent
Very nice people.
Great customer service