New equipment staff is super friendly very comfortable atmosphere. Never joined a gym before always had a stereo typed idea of the people that went there, wrong idea. Golds attracts a great clientele only sorry I didnt join sooner.

Been going to Gold’s Smithtown for over 10 years, never had issue. The gym offers lots of space and just the right mix of basic and advanced equipment. The new owners and staff also seem very personable and engaged in ensuring a quality experience here.

I love this gym! All of the staff is so helpful and friendly and could not have made me feel more comfortable. The equipment is all up to date and user friendly, I will most definitely be back!!

Ive been a member for close to 20 years. The 2021 renovations make this the nicest gym in the area. The new machines are awesome, and the staff are all amazing.

Much improved, very clean, new equipment with the promise of more coming. Convenient location, friendly staff.

Great classes, excellent instructors and lots of positive energy!

I had a gym membership for my teenage son there for years. The gym repeatedly allowed unauthorized charges to my credit card that was on file for the monthly membership billing only. The charges would stop for a while, then again. Any inquiries about the charges were dismissed in a very rude and unprofessional manner. The customer service is terrible. They decided to ‘kick out’ my son from the gym only to continue to charge my credit card for double the original membership cost. They refused to refund anything. I will be reporting them. Don’t give them your business.

Very clean, Busy after work Monday- Thursday 530pm-730pm then it settles down. Fridays 530pm and after are not busy. Saturday morning is busy. After noon its great. Sundays arent too busy either . Great for benching, lifting. A great amount of machines.

Started going here about 4 yrs ago. Initially I was very happy. Now there’s always a bunch of things broken and it takes forever to have them repaired. Lately there have been 3 working treadmills downstairs. And there is often a weight machine out of service. I’d use the treadmills upstairs but there’s always team training going on when I’m there and you’re“ not allowed “ upstairs. The AM classes are good and one of the instructors, Sue, is awesome. There is one tiny area downstairs to stretch- fits one person. Overall the place has really gone downhill.

Came to Golds Gym over 6 months ago after cancelling my membership at another gym. My experience with Golds has been great. Trainers are second to none. They are knowledgeable, motivating and push you to achieve your goals. Team training and small group sessions with Jessica are the best workouts Ive ever had!

Ive been a member at Golds for over 11 years. I used to work out on my own, but decided to check out the team training. Its perfect for me. The three different kinds of workouts give opportunity to build strength, balance, endurance and increase overall fitness. The trainers, Nick and Jess, are second to none. They motivate, coach, and lead in a way that makes me want to achieve more.

Too bad. I had been here for 5 years and didnt have any ill feelings until I decided to cancel. Had decided to go to another gym for no other reason than they had more to offer for the same price. Was told that I needed to come in to cancel and when I went in to cancel, was told I would be charged my upcoming payment in 2 weeks and could use the gym for the next month following that charge?? What? I want to cancel now, I dont want to use your gym for the next month and half. And the kicker, you want me to come back if it doesnt work out? No thank you. Dont piss people off that never had an issue if you ever want to get their business back

This used to be a great gym. While other gyms are more fitness clubs, this gym has been around awhile and time hasnt been kind. The PTs are terrible and lack gym etiquette. When it rains the roof leaks all over! No money has gone into maintenance or improvements.

My only complaint is the moldy smell when you walk in and the sauna never being on. You have to manually turn it on before you workout so it’s hot when you’re ready to enter. Other than that, pretty good gym

Have been going to Golds Gym since two months after my lap band surgery. Love the trainers (Donna, Nick, Jessica, etc..) made many friend there, love the spin classes, do the group training and has help me get stronger, faster, and maintain my weight loss.What keeps me from giving it a 5 star rating is that the gym needs a face lift and upgrade; hopefully with the new management they can invest into this facility. Do not cancel the spin classes that started.. Give all classes time to build up especially with the winter coming.

If you want a more low key place to lift and get in shape, Golds is your place. While the Smithtown LA Fitness may have better machines and facilities and maintain them better, Golds has a very nice set up and better free weights. You also dont have to wait for a machine for a half an hour and constantly run in to people you used to know.Golds is not a place you go to make friends, take classes and BS with the staff. Its a place to lift and to get in shape. If that sounds up your alley than Golds is probably for you.

For gym lovers I recommend this gym here they have everything they can ask for

Perfect hometown gym.All the equipment you need for a diverse training regimen. The place is worn down BUT immaculate! The maintenance guys bust their butts to keep that place clean. You cannot find a friendlier staff.I joined L.A. Fitness when it opened. My stay there was short lived. L.A. Fitness - like its namesake city - is dirty and unappealing.Smithtown Golds rocks!

Dont join. If you move or anything should happen to you and you want to cancel your membership you wont be able to online. Youll be told you need to come in and sign a form first. I replied, What if I live in France now? In lieu of that youll need to send a certified letter to cancel your membership. I cancelled my debit card and got a new one. Ridiculous.

This gym is currently under the worst management i have ever seen over the course of my 5 year membership. Place struggled to fix a water fountain for almost three months causing loyal members whom have been there for 10+ years to leave due to lack of maintenance even though every member pays a $40 maintenance fee every year. There is no member loyalty. They, mainly management, do not care about the members as they are treating these last few months as their last few months of operation. Cutting back classes, reducing hours of operation, and increased membership fees are just a few of the issues that have appeared once the ownership changed to a distance man in NJ who seems to care less if the gym goes under or not. Sad to see this place crumble over the few months while steadily losing valuable members of not only the gym but of Smithtown as a whole.

I been going to Golds since the day they opened now hate it equipment breaks takes forever for them to fix it. classes were great until they cut the Tuesdays night kickboxing class that I look so forward to now its gone thanks to the management and who ever owns the freaking gym. I find them to be worst they dont care about the members who pay so much money for membership i go back and fourth between la fitness, that has the best equipment and go to golds that has the best classes but now that all change. Will be going back soon to La Fitness. And Golds wants us to invite friends or family for the month of Sept. for free classes why should we. Oh, and other thing NYS Club, charges $19.95 per month w/50 free classes something to think about. As a member of Golds the management should be thinking about saving the Gym not cutting the classes that we pay for its a shame.

This gym is thr best gym ive been to, and ive been to many. The classes and instructers are amazing, child care with miss joyce is second to none. Ive been going to golds 5 times a week or so since 2014. Some of these one star reviews are ridiculous. This gym is clean, if something us broken it is fixed usually the same day! There are 2 janitors and ive seen them going around wiping down the machines. When i asked about cancellation policy if you move far away all you have to do is send a certified letter stating your new address and you can cancel your membership. The general manager, elissa, is one of the best managers ive ever met and she is extremely reasonable and approachable. Majority of the staff is wonderful, cheerful, and helpful.The smoothies are the BEST!Oh and to address the comment about not being allowed to go upstairs when classes are going on which is often... a class goes on upstairs called team at 830 and 930 a few times a week in the mornings and one hour several weekday nights. You can still use the treadmills, only the small circuit trx area is off limits during this short time when the class is in session.If you refer a friend to join, you get a free month! I cant say enough good things about this gym.

Went to Golds Gym in smithtown to check out their club. Didnt feel welcomed at all. Beat up equipment. Poor management. Bad excuses. Avoid this gym.

Ive been a Golds girl for over 10 years, and love the Smithtown Golds Gym, where Ive been for half that time. Great community atmosphere, and Ive been taking the team training since January and love it! All my health problems are gone, Im stronger than Ive ever been, and its fun! Especially with my Tootsie (Jessica Bocina)! ~Lilia

They cater to the employees taste for music and loudness over the members. In order for the workers to hear the music they blast it so those working out gotta deal with loud music in different areas of the gym. if they want to hear music they need speakers up front. I have tinnitus so I will be looking for a new gym unless they fix the sound system. also machines are out of service and never get fixed.

Gym is good but many members are total d bags. Many of the bigger guys are beyond obnoxious, scream when having a conversion with one another, will stare you down as they are very insecure. I find it pathetic that some of these grown men are so arrogant and vain and are nothing but brawn, there is actually is NO brain. I couldnt stand being around these morons who are so entitled they never put back weights away, will say they are using 2 machines at once and have such little substance they feel the gym is there home. These individuals need to grow up and ditch jock mentality which leaves most of us after we leave 10th grade. You are not tough, nor bad, grow up and try to become somewhat intelligent.

Takes forever to fix broken equipment. Large portion of the gym frequently closed off for group exercise classes which prevents members from using any of the equipment in that area, very frustrating.

Been lifting here 3 to 4 times a week for a year. Lots of meat around and some attitudes, but overall great place to workout

The guys that lift here will stare at you the wholeeeee time you lift. The goofiest group of weird naked young and older guys youll meet. Very one-upy if u will. One janitor in the whole place. Water fountain always broken. Scale usually out of order. Cant go upstairs during classes, which is often. Not the BB experience i like. Nobody wipes machines when theyre done, just weird unbalanced physiques with staring problems. Smh

Had Burnout Sessions with Jessica! Shes the best! Looking forward for more!

Poor upkeep of machines. Reporting broken machines means nothing. Out of order signs remain for months without correctionsadr. Response is always parts are on order!

Good crowd

Good gym

Mecca