Dave’s towing is a true lifesaver! My vehicle was completely broken down in the middle of a major intersection and Gary from Dave’s towing took the time and energy to make sure I was safe and that my car was towed to my mechanic in a timely fashion. I would recommend them to anyone for the professional service and kindness and helping people in distress.
Had an issue, but they made it right special thanks to adam! Would recommend !
He has got to be the most belligerent arrogant and ignorant person I have ever met he refused to give me a copy of the bill to submit it to AAA and said he wants to get a lawyer when hes suing my insurance company for the Bill he is an a******
I originally did have a problem but the owner Adam reached out I made things right.
On time on schedule, placed my container in the exact place where needed, Gary is an excellent asset to the company!
After reading some of these negative reviews, I’m not quite sure what people are talking about? I used AAA the other day and they sent out Daves- the guys was extremely professional, showed up within 30 mins and they answered all of my questions. I even spoke with the manager Adam who was very kind over the phone. I’m sure they get rude/angry customers all day who had to have their car towed but I had a very pleasant experience with them! -Sarah
Always There When you need A Tow, Great Employee As USUALTHANKS FOR THE QUICK SERVICE, YOU ARE HIGHLY APPRECIATED AND JOB WELL DONE 😃😃😃👍👍
Got in a wreck, they towed my car. Very rude staff. Wouldnt recommend.
Fast service when I was in a pinch. Pleasent driver who was curtious & professional.
I called for a tow and the lady behind the desk sounded very unhappy, Adam was slow to the pickup and very rude, He has that Mr know it all mr ive done it all attitude and i was very unhappy! I feel i wasnt served professional and i feel that his attitude towards customers (Flipped me off, called me a loser) is very poor, I will be contacting BBB
Horrible service all around. Towing is available on Sundays but you cannot get your car nor items in your car. (I needed my house keys). I arrived Sunday morning hoping they would just grab the keys since people were there. They looked at me like I had 5 heads. Overall, extremely unhelpful. The next day I call to make sure I am able to pick up my car. The woman says my car is not there??? Im explaining make and model, that it was an impound not an accident. Shes just very rude and telling me Im wrong. I told her the car was red and she said there were no maroon cars on the lot. How would she have been able to specify the shade if it wasnt there? Shes telling me theres an Impala, no Caprice classic on the lot. So I pull up anyway bc I was just there yesterday and I saw my car. I get there and she is STILL telling me that my car is not there. I look past the woman and out the window, guess what I see in plain sight. My MAROON CHEVY CAPRICE CLASSIC. I tell her thats my car. She looks me dead in the eyes and says Are you sure its not an Impala?. At this point Im appalled at the gall of this woman. One hurdle after another, now the POS system is down. Cash only. She tells me I can go to the ATM at the MILK STORE? What??? I go to the atm (I didnt go to the milk store) come back, shes still giving me a hard time bc I went to get my car keys from the car myself. Shes getting heated so I cut her off and Im like you want the keys or not, lady? Im trying to leave. Shes following me out of the building and yelling about calling the cops. All this hassle and shes not even wearing a mask. 0/5 stars. Would never recommend.
Horrible experience. Never use them or AAA broken process, not proactive and operate with no regard for the customer. Beware
Told me I had to leave my plates with them until insurance pays. After they got paid they told me they didnt have my plates that I took them. They called back later in the day and said oh we found 1 plate. Gee thanks for telling me im a liar. Of course no apology was coming from them. VERY RUDE......
Got a tow with this company through AAA, driver arrived very quickly ( I’ll give him that). However he asked where the car was going before loading it, I told him and his attitude change immediately, he must not have been happy about the distance which was only about 15 miles. Long story short he started pulling the car onto the flat bed while I was still getting stuff out of the back seat (after I had told him to give me a second) so I said something and the driver got very confrontational came right up to me and started yelling about how I got him out of his warm house at 10pm ( sorry man but that’s your job). If you want prompt service use these guys just now you’re going to deal with rude unprofessional drivers
Very poor response time. AAA should find a more reliable company to do their towing as they will lose alot of customers.I plan on finding a new company a contacting everyone that I know to discontinue business.2+ hours is unacceptable.
Very quick service. Courteous.Isnt the most important thing, when a tow is needed, a fast response? Very happy with them.
Great Service!!! Couldnt say enough good things about this company
No complaints, needed a tow from Smithfield to Providence for a fair price . They got to me pretty quickly. The young man was very nice and pleasant .
Called in to AAA with a request to replace a dead battery. Shortly after my call Henri from Daves Towing was in my driveway. Henri very quickly realized that there was a crack in my battery. Switched the battery out. He then did a quick diagnostic evaluation to confirm no other issues. Henri was very professional and most pleasant!!! Great customer service.Thank You Henri!!Laurie St PierreJason Chagnon
I am not happy with this place at all. AAA sent them to tow my car at the parking lot. We were thinking to tow it home first. The driver suggested towing it to their garage (which is abt 1 mile, same distance to my house) and have them priced it. We waited for their call since early PM. No call back. We called them next day afternoon. A women told my husband they couldt fix it but we need to pay them 80 dollars for towing it to their garage. My husband wanted to explain we were not informed with any charges ahead. The women was rude and yelled at him there is no free lunch out there. I will not want their service again.
Dunno what the other people are talking about, but they came in about 30 min, charged a decent rate (90 flat) and the guy was SUPER nice and reassuring about it too. Made me feel a lot better about towing my car after hitting the curb
Lets just say the smithfield police department ( someones family member(s)) must be related to the owner of this Towing company. Once they tow you they lie and say first day is free but then charges you $120 for an overnight storage fee. Second will not allow you to take your car without one- calling the smithfield police and third wont let you tow away YOUR CAR YOURSELF they wanna make$150 off of you to use their tow truck so ultimately if you dont have the money or play by their rules they keep your car. Can spend unnecessary money on a $300 car. The cops are definitely down with this tow yard owner they rob you and split the money amongst one another. I believe we will all be treated they way we treat others.. Daves Towing is very bad business and the Secretary is very rud and nasty. Peace...
Called for a tow I was told 45minutes I call over a hour later and Im told I have to wait couple hours. I dont recommend this place to no one theyd leave u on side of the road in freezing cold
Worst towing company wouldn’t tow my car because someone tipped them off that it wasn’t registered how would they know if it’s reg or not and I already cleared it with triple aaa to have it towed they wanted me to pay them 80 dollars as as pose to free Fromm aaa then rude to me on the phone when I called don’t ever use them there a rip off
Consistently professional prompt.
Extremely rude and yelling over me over the phone because I asked for the price to come pick my vehicle up. Absolutely ignorant with no people skills!
Ignorant and inconsiderate.... low life driver left me out in the cold for over an hour ..... I would rather drag my car out with a rope than to ever call for their assistance ever again. The fat lady behind the desk of a see you next Tuesday braid and needs her face realigned by a tow bar ... lucky my cars stuck in the snow or she’d be sorry af smh stupid slam pig
Prompt, professional, friendly
Rude! Rude! Rude! My car got towed by them to their shop after hours, so I called next day to come pick up and get the cost ... he was very rude, put me on hold while finishing helping another costumer, then never came back on phone. Heard him talking to his employees in the background Telling him he Is going to leave me waiting and I can call back on Monday along with other comments... then he hung the phone up. Not once did he come back on the phone to answer my questions or tell me they are closing and I wouldn’t be able to get my vehicle on Monday...extremely rude and the worst customer service ever
Great customer service, willing to talk you through your car troubles and help how they can.
Very rude service. Agreed to tow my car to my house and lied!
TERRIBLE! DONT EVER TRUST THEM WITH THE SIMPLEST TASK OF JUST CHANGING A TIRE!! Theyll ask for your key to take off a hubcap and give it to you back broken. Once you confront about your broken key, theyll lie and say they didnt do it!!!! NOT TO MENTION THE MANAGER IS COMPLETELY UNHELPFUL, NOT EVEN A SIMPLE APOLOGY!!! Very cocky person as well!!! NEVER EVER TRUST THEM WITH YOUR CAR.
If i could id put zero stars. Yes my car was towed due to a officer being rediculous to my fiance but there was no reason for them to rip my whole entire car apart stealing the money inside the compartment under my car radio and every cent of coins i had in the ashtray even every penny my son was saving in his door own door compartment on top of ripping apart under the rugs and sears of the entire car as well as stealing my tire gauge reading tools i had several in the drivers doors bulbs for spare ones in case i needed one and a couple screw driver sets i as a woman had in my car. They are complete rip odds and i would never ever refer this company to anyone i know ever ever in my life again. Everything i had in my glove box concluding napkins from cumbys was stolen how low are you to steal from another familys family vehicle why because you towed it okay thats y i had to pay 200 bucks for never does that give you the right or permission to steal everything worth a buck inside and out. Rediculous. The workers looks disgusting and griss like they dont shower or havent in months. Pretty disgusted that someone cant trust a towe company not to steal every lil thing that may be valuable in my car. Even my sons toy was smashed and then nicely placed on his back seat as he cried the whole way home bc of it. This is a pathetic company that no one should ever go to everrrrrr. Nit even a last resort
TV
Nice staff . Honest . Henry went above and beyond
Do not use. They lie. They will quote you one thing and then change it at the next day. When you question it, they suddenly with threaten to have you arrested.
Nice women at the desk customer service 👍
Really disappointed..
Miserable interaction: cigarette hanging out of mouth, gruff attitude, foul language, the works. Will never use them again and I encourage you to never use them until they clean up their attitude.
This place is a joke, rude and unprofessional. I suggest using literally any other tow yard at any cost .
This place is a joke.... very rude and yell over you.....
Great employees and owners
Awesome people
This is worst towing company ever, they are so rude and are not willing to help you at all. they also charge $85 for tow and $3 for every mile. they wouldnt even give me a receipt
Worse experience the guy is so rude
Disrespectful worst customer service and scam artist