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Encore Automotive Diagnostics and Repair
816 S 3rd St, Smithfield, NC 27577, United States
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Encore Automotive Diagnostics and Repair

Comments
Ba
Review №1

We recently moved and we’re looking for a new mechanic. We needed to have our wheel chair lift changed from one car to another, Matt was so honest and helpful, he even stayed late after closing to make sure the lift was tested and correct. The second time on a newly purchased used car the check engine light came on diagnostics we’re done, when we found the problem we found it was covered under the purchase warranty Matt explained to us the problem and made sure the work the dealership was doing was correct. It’s truly amazing to work with some so honest and polite.

RO
Review №2

I needed my alternator changed that day and he didn’t hesitate to pick up the phone on the third ring and fit me in his schedule. Good brother. Reliable. And knows what the hell he doing

Ch
Review №3

I took the car in because the a/c went out. He fixed it quickly, but when I got the car back the brake pedal was a little out of place and the cruise control was not working. I took it back and he found that it was because after replacing the blower motor for the air conditioner, some of the pieces were difficult to properly reinstall. I am giving him 5 stars because he took the car back and replaced the factory parts and reinstalled them correctly at no extra charge and had it all done in 4-5 days.

Mo
Review №4

Awesome service. They saved me money and got my car in and out quickly. I felt like I left with a different car. Matthew sat down with us and explained everything with the costs clearly. Very friendly business. I’m so glad I found a reliable auto repair shop! Definitely will be going back in the future!

Va
Review №5

The service they provided was a maintenance checkup. The service was excellent. I was provided with a video with a thorough explanation of the fluids levels and recommendations. I highly recommend Encore Automotive Diagnostics and Repair.

ma
Review №6

My new mechanic. I had issues with 2007 dodge charger my diagnostics repair by matt was Great he broke pricing down and issues with the vehicle,very knowledgeable and perfessional definitely recommend encore automotive to anyone who needs vehicle repairs. Thanks again Matt 5 stars

Ra
Review №7

I have been a customer of Encore Automotive since 2015 and have always had the best experience. Matthew has taken care of all my cars (09’ Toyota Camry, 12’ Nissan Sentra and now 15’ Mercedes Benz) my children’s car (Chrysler 300C and 05 Nissan Sentra) and now my husband’s car (05’ BMW and 16’ BMW). We have never had an issue with our service and leave completely satisfied. Encore Automotive has grown to be part of our family and they definitely come highly recommended for anyone’s service needs.

An
Review №8

Ive known Matt for 20+ years now. Great mechanic even better work ethic. Always great experience.

Ed
Review №9

Mechanic was prompt in delivery job completion..He maid me aware of future needs .He even fixed loose item at no charge.He is an expert mechanic..

tr
Review №10

Great service!!

Ch
Review №11

Matt is a honest mechanic which is rare nowadays. He is knowledgeable and well paced. He get the job done.

Pe
Review №12

Matt got me back on the road fast...2 Thumbs Up....

La
Review №13

Matthew was extremely helpful and knowledgeable. He was right on time!

Se
Review №14

This is an excellent auto repair shop! They are very professional, honest, prices are fair and they get the job done within a reasonable time. They are also very sanitized. I have taken my vehicles here several times for service and will continue.

Information
47 Photos
14 Comments
5 Rating
  • Address:816 S 3rd St, Smithfield, NC 27577, United States
  • Site:https://eautodr.com/
  • Phone:+1 919-539-7265
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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