Fi
Fix Auto Skokie
8015 Lawndale Ave, Skokie, IL 60076, United States
Comments
Ri
Review №1

Job done was excellent, although it was minor, I love the attention to detail, great customer service. They keep me informed every step of the way..I will always return where I get good service and I will definitely recommend them. Good job guys

Se
Review №2

Good workmanship. Not cheap. Turn around time can be a little long. But they update you a lot and your lead person is always available for info and questions

I.
Review №3

They are a super wonderful auto collision experts. Very helpful and always keeping the customwr informed about the whole process. I would recommend them to anyone who needs work on their car due to an accident.

Ar
Review №4

Avoid this place by all means. I wasted two weeks waiting for an estimate. They took pictures of my car, I provided the insurance case number and adjuster contact information. I never got the estimate and they never called me back.

ro
Review №5

My experience was terrible they fix my truck supposedly the quarter panel and bumper but the way they returned my truck looks that just want the money they fixed in 2 days and when I asked them why my quarter panel still show little bubbles on it they told me they did the best they can do. So basically that was it but they charged to much for that job. I will never recommend this shop.

Al
Review №6

I have a CAMARO SS Rear ended hit and run, I saw nick and ernies with 4.8 reviews and decided to go here.My experience here at this shop was fantastic, everyone was very professional and was able to handle the job well and in timely fashion.Brenda was the one who checked the car and what needed to fixed, she is very nice and professionalMichael was my estimator he really did an amazing job giving me updates with the car very professional and honest with everythingMatt was the mechanical technician, let me tell you he is amazing at his job and he is also very good at relaying information to whats best for the car. Matt fixed my exhaust system, made the car really great and made sure that everything was on point. He made me love my car even more.Ernie really has a great team in there!Definitely would recommend this place, they will not give you any bogus and they are very honest with their work!Thank you so much!

Va
Review №7

They did an excellent job! This is my second time working with them. They’re professional, work in a timely manner, and they update you on each step along the way. I’m very satisfied and would recommend.

Pe
Review №8

Excellent work, friendly service and great communication and customer service from estimate to completion.

Ho
Review №9

I wish all car repair shops could be as wonderful as Nick and Ernie’s! The service was beyond exceptional and their work is top notch. I highly recommend them for anything and everything!

Me
Review №10

I’m so glad I was sent to Nick and Ernie’s by my insurance. So very professional and super quick with my repairs! Everyone from Victor to Herb have been amazing to work with. Highly recommend them!

Jo
Review №11

Very kind and professional. They did a great job and kept me informed the entire time. Would recommend them to anyone!

Vi
Review №12

Outstandind service sense I walked in the door, My rep was Victor he was very informative hrlpfil answered all my questions explained everything to the letter, also Herb when Victor was not available he also was vegy helpful same with Nick or Earnie I did speak with one of them its my fault I forgot who but I REALLY RECOMMEND NICKS AND EARNIES FOR YOUR AUTO REPAIR THANKS GUYS ...WILL RECOMMEND YOU TO EVERYONEGUYS

Br
Review №13

They kept me updated via text and calls. Very friendly and helpful in store!

La
Review №14

Ernie was the man! I was extremely impressed. They took care of me. Super friendly, and professional. The only issue I had was that the receptionist rarely wore her mask, which was a little unsettling. However, there was a screen put up as a barrier, so I will let the face mask issue slide for now. As far as the quality of service, this place has you covered!

Ka
Review №15

Absolutely 110% perfect!

Ju
Review №16

Really nice and very professional. Great communication as well

Ni
Review №17

Great body/repair shop. I love supporting local small businesses and I had to write about this one. They are absolutely phenomenal. I was given options and knew exactly what was happening with my vehicle. I couldn’t be happier with the outcome. Thank you!

Ja
Review №18

I took my car into Nick & Ernies to repair some hail damage. My household only has one car so I kept having to reschedule and they were incredibly flexible and understanding. They did a fantastic job on my car repair, and got it done much faster than expected. Overall, it was a great experience and I would definitely recommend them for any work needed on my car.

Je
Review №19

My car looks fantastic, thank you! Mike was so kind and helpful throughout the whole experience. However, I never saw the receptionist wearing her mask other than around her neck and it made me very nervous every time I went in. Please follow your own guidelines.

Cy
Review №20

I cant say nice enough things about this business. I was rear-ended and the drivers insurance brought me here for repairs. They work seamlessly with the rental company, keep you updated daily with texts on the progress of your car, and do overall phenomenal work.I hope not to have body damage again in the future, but if I do, I will certainly bring my business here.

Ki
Review №21

Really great service. Customer service made getting my car repaired painless. Front desk handled the paperwork efficiently, had enterprise bring me a rental, the body shop workers explained every part of the repair process in detail. I also received text updates of the repair process.On top of all that they finished the repairs a day early and returned my rental for me! These guys are the best!!

Am
Review №22

First time at Nick & Ernie’s and super impressed! I had some body work done after a minor fender bender and they did an outstanding job. Was happy to learn they are a full mechanic shop too! Will be bringing my other cars there too for some maintenance. Highly recommended.

Ri
Review №23

I was recommended to this shop by my insurance. Man, little I did know the quality work they have. Amazing work ethics, as far as I know is family own. Excellent.

La
Review №24

Very professional and excellent work. Friendly, prompt, and very reasonable. I highly recommend them!

La
Review №25

Absolute joy to work with. Fixed our car beautifully and in a timely manner—in fact 2 days earlier than originally quoted! Highly recommend.

Ti
Review №26

Great experience over the phone with the ladies but when the guy with the tow truck came he was extremely rude. Telling me my car was damaged and not to blame them. The guy tried driving my car across the street WITH MY CAR not driveable.Telling me my car is “messed up already what does it matter”Not professional at ALL.

Ma
Review №27

Great work and sooner than they said

Ja
Review №28

I had a great experience here. It was my first accident so I wasn’t sure about any of the processes on resolution. Everyone here was pleasant, courteous, and efficient with my time and vehicle. Very grateful for their care and expertise.

Ka
Review №29

Fix Auto Skokie/Nick and Ernie’s is the best body shop my family and I have ever been too. Anyone who has had to deal with any kind of car repair knows that it can be a frustrating and overwhelming process. However, I can’t say enough GREAT things about Fix Auto Skokie/Nick and Ernie’s! They made my unfortunate situation so seamless and painless. When I got my car back, I couldn’t believe it was my car. It looked brand new and like nothing ever happened!!!The people who work here go above and beyond for you. The top-notch customer service I received exceeded my expectations. I now only recommend this body shop to everyone I know. If you want a trusted, reliable, guaranteed transparency, and peace of mind knowing the job will be done right, this is the place. If I could give 10 stars, I would!

Jo
Review №30

Very professional and great customer service excellent work

Jo
Review №31

Did a great job. Quick and professional. And communicated well

Ra
Review №32

Second time at Nick and Ernies and I wholeheartedly recommend their services.Both times they delivered faster than the estimate.. kept me regularly informed.. could not have asked for a better service

Ru
Review №33

I received stellar service at Nick and Ernies. I dropped off my car Monday around 3pm and I was able to pick it up around the same time on Friday. The car looked brand new inside and outside even though the damage was only on the exterior. Your car will be in great hands at Nick and Ernies!!!

Ra
Review №34

Great Friendly Service Thank You!!

Mi
Review №35

Ive been to this place twice in the last 5 years. Im taking it in again tomorrow. This speaks to the quality and excellent service Ive experienced at Nick & Ernies. One of the owners is always there to go over the details and handle the intake process. They always answer any and all questions, and if they dont know the answer theyll tell you that and get back to you. The prices are excellent and the turnaround time is quick.Polite, professional, knowledgeable, easy to talk to and the business is family owned and operated.

Ry
Review №36

This was my first experience at Fix Auto, Skokie, and I couldn’t be more pleased. The estimator (Mike) came out right away and did everything through his phone and had an estimate to me in 10 mins. He also emailed it to me, which was very convenient for insurance purposes. The owner (Ernie) even came out to make sure everything went well. I’m confident my Mustang is in good hands. 10/10.

St
Review №37

I always feeling comfortable leaving my car at Nick and Ernie’s or giving them a call if I have a question. Great staff! They know their stuff

Ri
Review №38

These guys are AWESOME!! EXCELLENT WORK AND GREAT PRICES!!!!

Je
Review №39

They were referred to me by Golf Mill Ford. This was our 2nd repair by them. Great job. Friendlyand professional.

Ch
Review №40

The staff was friendly the receptionist was friendly and thorough. My car looked great

Ri
Review №41

After getting into an accident my car was towed here. They were courteous and kept me informed throughout the entire process. The work was finished early and they even cleaned the floor mats.

Se
Review №42

Rear brake light replacement was done quickly while I waited. Mike walked me to car during mid -repair for discussion and after repair for final review. Great people and great service. Sey

Ca
Review №43

Everyone and everything from the front staff to the end results were absolutely fantastic. The whole process was seamless. I would take my car back there and I would recommend any close family or friends to use the Nick and Ernies Fix Auto process. I got daily text messages and my car was completed before the estimated date. They did say they would detail my car, and I didnt find that to be 100%, but truly I can get that done any day and not in the middle of winter.... Thanks to Nick and Ernies for such a fabulous job during a stressful time!

Bi
Review №44

I was referred by insurance after accident but so good, I now take body work there when my car needs it. Sharp-pencil insurance companies make them keep prices down & parts quality up so you benefit if you bring own car in even without insurance accident. No neon signs; on side street. If you can find it, you’re in luck. Knowledgeable owner’s right there for questions. It’s out of the way but worth it.

Ho
Review №45

Simply put, this is the place to get your car checked and repaired. They are courteous when you first step in and the quality of work is excellent. I would recommend these guys to anyone. Thanks Nick and Ernie and staff!

St
Review №46

Great place to bring your Vehicle to get it Done right..

Lo
Review №47

My car was damaged due to a hailstorm a couple of weeks ago. Brought my car here. The car looks brand new. They kept me updated on everything.Totally satisfied with the work that they did & the service. Thank you very much.

ju
Review №48

It’s hard enough when you get in a car wreck, but even harder during the COVID-19 lockdown. But Fix Auto Skokie / Nick and Ernie’s made getting my car fixed after this challenging accident during an unprecedented time as easy as it could possibly be.Fix Auto Skokie took care of EVERYTHING – this was huge! The wonderful people there, most notably Mike Stancy, went above and beyond to not only coordinate with rental car pickups and insurance providers (mine and that of the guy who hit me), but also sanitized my car and restored it to even better than pre-accident condition – the work they did was beautiful!I rarely provide reviews, but the exceptional people, end-to-end service, and work that Fix Auto Skokie did for me deserves the biggest shout out I can provide. I can’t recommend them highly enough. Thank you, Fix Auto Skokie!

De
Review №49

The service was really nice, very professional and they got my car completed in 1 day.

Ja
Review №50

Great shop to work with. Bog thanks to Ernie, Victor, Herb and the entire team for getting my car back on the road. This shop is all about safety and quality repairs A+++

Ka
Review №51

Great team clear information handled the insurance part! Super smooth overall!

Om
Review №52

My car was delivered ahead of schedule and all repairs done great!

Le
Review №53

Excellent service and completed in a timely manner! Great customer care! Highly recommend Nick & Ernie’s!

Je
Review №54

They kept us informed every day of the progress and at the end of the job the work was fantastic

To
Review №55

They were very professional. They delivered the car when they said they would. The car had extensive body damage and when I picked it up you would never know it had been in an accident.

Jo
Review №56

, Im incredibly impressed that they give my more humble car the same attention and care.

Su
Review №57

Good clean repair, albeit a delay in getting the car fixed, maybe I was the one off case, would recommend..

Ja
Review №58

Every person I came in contact with at Fix Auto was friendly (even Natalie, who I thought was rude over the phone because she cut me off several times during our conversations, was so helpful). The whole process was so easy that each time I was leaving Fix Auto, I asked, Oh, Im done here? wondering if I had missed a step. The employees were able to share from their wealth of experiences about the insurance process in a way that my insurance company would not outright share with me. When Fix Auto returned my car, they returned it in better condition than BEFORE the accident. As in, yes, they did what my insurance paid for - fix the dent from the accident - but also went above and beyond to clean the inside of my car. This is the cleanest my car has ever been. No doubt that if I have any need for future repairs, this will be my first stop.

Al
Review №59

Nick and Ernies have always done a great job. I have been taking my cars here for years and they always get it done right the first time! I live way up north but I am always happy to drive my cars to Nick and Ernies because I know the work will be done right!!!

Sa
Review №60

Collision repair and painting

Jo
Review №61

Great job on repair of hair damage on our Subaru!

ro
Review №62

Clean af thanks

Ji
Review №63

I had my Honda crv repaired there after an accident. Found them via Honda website. They were able to find damages not spotted by my insurance company, also can match the price and use oem parts. They are Honda certfied, so highly recommend

Mi
Review №64

Great communication, efficient, and my repairs were perfect.

Le
Review №65

Was sent there by progressive insurance to get my car fixed there. I didnt liked the work they performed. I complained about it through what I thought was actual channels. Nobody has not contacted me yet.

Ma
Review №66

Quick and reasonable service on a two different box trucks. I am happy with their services.

Me
Review №67

We’ve always had wonderful experiences with the team at Fix Auto.

St
Review №68

Thank you for the Great Customer Service!! My car looks better than it did before the accident!! Everyone was very helpful!

Cr
Review №69

They seem to do quality work & are fairly quick!

Li
Review №70

Great customer service and price

Hu
Review №71

Awesome people who do the job right

Bo
Review №72

Quality workmanship and courteous staff!

Jo
Review №73

Best body shop around, and nice friendly mechanics in back

Ro
Review №74

Nice family run business

Ju
Review №75

Great Service!

Ma
Review №76

Worst shop i have ever been..crazy prices and drunk workers!

Or
Review №77

Great place

Li
Review №78

Great work

Information
78 Comments
Rating
  • Address:8015 Lawndale Ave, Skokie, IL 60076, United States
  • Site:https://fixautousa.com/skokie
  • Phone:+1 847-676-0420
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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