Top notch services and customer service. Ed, Chris, and team go over and beyond to communicate progress, answer questions, and to make sure you and your vehicle are well taken care of. They turned something unpleasant (someone crashed into our parked car) into a pleasant and easy experience. This type of business is a rarity these days, so I had to write a review. Would recommend LG without a doubt.
Another very positive experience at LG. they keep their promises, do most excellent work, and their car cleaning is immaculate. I am a very happy customer. my 15 year old Merxedez honestly looks almost new!
Very professional and pleased to see high quality work was done. Definitely recommend
Excellent work, damaged turnlight replacement looks good as new!
Great service. They fixed my car quicker than expected and for a great price!
Luis and team are the best! They ensured all work needed from the accident was included in the repairs when the shop referred by my insurance company did not. This is my 2nd time using them and I am just impressed with the workmanship, diligence and professionalism in their approach to taking the best care of your vehicle and customer satisfaction.
No need to go all the way to Rockville for a high end shop. Luis and crew are fully capable. I have a babied 99 Estoril Blue BMW M Coupe. Im very careful about who works on this car. My lower spoiler was cracked by some parking block rebar and needed a general refresh. LG auto repaired it and matched the paint flawlessly. Very happy!
Ed is really helpful and they did a great job.
Ed and his team were wonderful. They took my car from another body shop that would not install after market parts. They worked with my insurance adjuster to complete all necessary repairs. They slso fixed my back bumper for a very affordable price. I highly recommend this shop. They are honest, polite and do amazing work. My car looks beautiful!
Had two great experiences with this body shop! My Honda was rear-ended twice this summer and both times LG Auto did amazing jobs. Ed is wonderful, he is really experienced, has great customer service! Roxana is super nice and friendly. This shop is very professional. Definitely recommending to friends and clients of mine!
I needed a relatively small repair (replacement of side mirror) and went in for an estimate. I had to wait only a few minutes before Ed assessed the situation. He was extremely professional and knowledgeable. He gave me all the relevant information, I ordered the part, and it came in the next day. It took only about 15 minutes to install,and I was out of there in less time than it took to drink a cup of the free coffee. All in all, an excellent experience.
Great Service, Thanks Ed!
I have been coming to LG for many years. They always give you the best work for the best price. You can also rely on them when they tell you how many days it will take to fix your car. In addition, they are always courteous and keep you well informed as to the status of the work. If you are paying for the work yourself and are looking to save as much as you can, you can count on LG to tell you how you can get the most for your money. I wish every business was as capable and professional to deal with as LG.
I showed up to LG Auto Body with just a soft reservation, but Chris and his crew treated me as their number one priority. The purpose of my visit was to straighten/re-attach the rear license plate on my 2013 Hyundai Elantra GT (since the holder for it deteriorated), and the LG folks were happy to drill new holes and reattach it with no charge whatsoever, even after I pleaded to please let me pay them. This kind of courteous service goes a long with me and I will definitely seek them out the next time I have a collision-related issue/question.
LG Auto Body shop is the auto body shop you want to do your car repairs. EXCELLENT JOB!!!
Fair estimate, great quality work, finished on time. And super easy to work with!! Highly recommended this shop. Car looks better than ever!
I am giving one star because I didnt find them useful. I was asking for quotation and the guy who had inspected my car was avoiding me to give the proper estimate. But ultimately, he had given the estimate which is much higher than Prestige and others around that area. May be its my bad luck or the service has been deteriorated.Dec 28, 2019
Ed Murcia and Roxanne have been great during the time my car was at the body shop!!When I got my car back, it looked just like it did before my accident!!I want to thank everyone who worked on my car!! Thank you all so much!!
LG went above and beyond getting my repair done including dealing with a difficult insurance adjuster. They made sure that the job was done on time, on budget and with the highest quality. Could not recommend them more highly.
I had a fantastic experience at LG Auto Body. I got in an accident and I had a very short time to decide where to take my car. LG Auto was recommended to me not only because of their great reviews online but also by friends and even my car rental agent. And let me tell you they exceeded my expectations. The team is very professional and friendly. Luis the Shop Manager was very efficient and delivered as promised, he also clearly communicated to me all the details of the work on my car. They were able to obtain original parts for my Miata 2000 and my car looked even better than it did prior to the accident and for very reasonable prices! They were honest about what needed to get done and eliminated the extra work that could have added unnecessary costs. When I got my car, they had cleaned the inside and washed the car so well there was not a spec on it, they even retouched paint on some chipped spots. I highly recommend them for any work on your car you will not be disappointed. LG Auto I really appreciate your great and honest service, this will be my go to shop from now on.
After calling several other shops, I had the pleasure of speaking to Roxana at LG Auto Body she was extremely helpful and friendly.When I took my car in I was helped by Ed who was very nice and explained the whole process step by step.Overall their customer service was amazing and my car looks great 😊
Way better than another body shop in the same area. Clear communication and updates! Finished product was not just made whole again it was repaired as new. Flawless paintwork. LG Auto Body delivered outstanding workmanship and customer service. If I ever have need of this type of service in the future there is no question in my mind who will get my business. Keep up the great work!
LG Auto Body was the best part of my car crash. They were always professional, helpful, truthful, and they had great customer service. This being my first car crash, and me being out of state, I was really nervous about who to trust with fixing my car since my insurance company wouldnt ship it back to North Carolina. I found LG Auto Body on the internet and they had amazing reviews. After one phone conversation with them I knew that this was the place I wanted to send my car to get fixed, and even though it was eventually deemed a total loss, they were helpful, polite, and dedicated to my cause every step of the way. If you get in a car crash, or you need a place to get your car fixed, this is the only place to go. Thank you LG for dealing with my nervousness and constant phone calls and questions. It would have been a thousand times worse without you. Good luck!
These guys are awesome. Great service. Reasonable prices
They did an excellent job. I was very impressed with their customer service and the work they did on my car. Ed walked me through the estimate for the work that needed to be done and promptly responded to all of my questions. The car looks great and drives very well. I definitely will recommend them to others.
Service was Amazing. Kept me informed on the status of my car. Picked my car up and not only was the body damage was beautiful but they did a full interior detail. I recommend LG AUTO and I will be back.
I’ve been going here for the last two year. LG is THE BEST BODY SHOP IN MONTGOMERY COUNTY HANDS DOWN! Great management and STAFF. Very detail work.
These guys are great. Excellent service and customer service. Super quick estimate (on the spot within 15 minutes), and accurate, as nothing changed a couple weeks later when I got the work done. They also have the most competitive prices Ive encountered. The work was perfect, and they went above and beyond by cleaning out the inside and polishing the outside of the car and the lights to make them look new again. Definitely recommend this crew.
Fast service. Excellent repair work every time. Very reasonable prices.
My car got hit while parked and LG made the repair process SO easy! There were a lot of things to sort out with insurance and everyone at LG was so understanding and flexible. They were super helpful in explaining what my car needed and helped me navigate everything with insurance. The price of the repairs was very fair and came out to exactly what they orginally estimated. They were available anytime I needed for drop off and pick up of my vehicle and they fixed the damage in one day once I had everything sorted out. They also buffed out unrelated damage on the other side of my car for free and cleaned the interior for free. Will definitely use them in the future! (Added bonus: they are less than a five minute walk from Enterprise if you need a rental car)
Luis, Ed, and their team are top notch. They are great with communication, provide outstanding service, and have very affordable rates. The LG Auto Team understands customer expectations and know how to exceed them. If you need auto body work make sure you visit LG Auto Body.
Honestly, there’s a reason this place is rated so highly. I was involved in an accident and LG Auto Body made everything go smoothly and they answered any question I had with a smile. They kept me updated on the status of my vehicle and when everything was finished - I couldn’t believe how well they fixed the body damage. You expect a little off-color, slightly ill fitting bodywork, its part of the auto repair game - but not here; my car looked brand new. I highly recommend LG Auto Body to anyone who needs body work, and my car is a BMW for anyone worried about having their European car worked on here.
Great customer service! Very courteous and respectful which is sometimes rare for a woman to find at an auto body or any car repair shop. They made me feel very comfortable. The repair work they did to my car was awesome. Also got some airbrushing done on my hood and the art work was flawless. I will def be taking my car back to get some more work done in the future.
Heres hoping your auto wont need collusion repair, but if it does, these are the guys you want taking care of your car. They do great work and treat you well. Damage to a new car is always a bit traumatic, but I and my car are fully recovered. I was kept informed of the status of the repairs throughout the process. I highly recommend LG Auto Body (even as I hope I wont need their services in the future).
Great place fast service and knowledgeable staff. Just double check that your telephone number is right before leaving. They called the wrong number multiple times after updating more than once. Outside of that a great place to do business
Someone hit my parked car and left $5,000 of damage. After getting several estimates, I asked LG to do the work. they explained what was involved, how long it would take, and kept me updated on their progress. The result was great, even though my car was 9 years old. They are very thorough. I would highly recommend them, and encourage anyone needing body work to get an estimate from them and compare pricing. Very reasonable and high quality workmanship. They definitely take pride in what they do.
I am so glad I found these guys on Yelp. Not only are the they most pleasant, helpful group of people; but they are reasonable, fast and thorough. Took my car in to replace a damaged side mirror--they ordered the part and painted it to match my car color in a day, and installed it in less than 15 minutes. They beat other quotes that I received and turned it around in less time. Id happily and highly recommend them.
I cant say enough great things about this shop and their customer service. I had scratched the side panels on my car and Ed was very helpful in telling me my options, being flexible in scheduling an assesssment, and working with me to give a fair estimate for the repair. Theyve won my loyalty!
This is the second time Ive been a customer at LG Auto Body and again, Ive received outstanding service. These guys are honest, fair, professional, and are looking out for the best interest of their customers. Insurance companies will try to force a fix to save money and even if it costs them a sale, LG will assess for safety as the first priority. They have earned my trust and my business for as long as Im in the DC area.
LG Auto Body went above and beyond--exceeding my expectations on a repair after someone bumped into my car. They worked directly with the other drivers insurance company to secure additional payment after the initial low-ball estimate. And then they did the repair, exceeding what was in the insurance companys estimate.They also did some other work on the car that I had been wanting to do for a while, not related to the collision, at a reasonable cost.The work was high quality. When they were done, everything looked like new and the car was cleaned, inside and out.I would definitely go back if I needed anything else done on the car.
I went to LG Auto Body after reading several reviews on shops in my area. My car got scratched while parking, and in less than two days it got repaired. It is a brand new car and looks like the scratches never happened. The personal is courteous and professional. I hope not to pay them a visit in the future, but if I have to. I’ll do it without hesitation.
Luis did even more than was expected.My car looks like new and got all original parts.I got my car super clean outside and inside.Well done!
ABSOLUTELY AMAZING! That describes the staff and the work of this body shop. I have a fairly new truck that someone vandalized by scratching a pretty long mark with a sharp object. It was so upsetting to see on my almost flawless black paint job. I didnt want to take a lot of time to get it fixed I just wanted it done right. LG was able to do the job perfectly and quickly. They are a class A Team .
LG Auto Body repaired my 2008 Jeep Grand Cherokee. The quality of their work is excellent. I am very happy with the results and highly recommend them for your auto body repair needs They gave me a written estimate before starting the work, explained how they would proceed and gave me options to lower the cost. They delivered the Jeep on time, three days later.
Absolutely top notch work and professionalism at a very reasonable price. Nice folks, to boot. This is the kind of business I enjoy patronizing. I cant even see where the old and new paint is matched...looks perfect to me!
Excellent customer service. Clean shop.
Beautiful work. Kept me up to date on progress. Thank you!
I had my car dented and scraped from an accident so I brought it here for repair. In just one week everything was fixed flawlessly and looked brand new. Very professional job, courteous and friendly staff like Ed and Roxanne helped me with everything!
LG Auto Body does excellent work, the people are great to deal with and the overall experience is so positive that it almost made me forget that I was there because I had been in a car accident. Really professional, the car looks like new, and really a pleasure.
Ed was very helpful with any questions and did his best to get the car to me ASAP. Very accomodating to all my needs, even did work not related to the incident for me. Highly recommended! My car was broken into and after 2 recommendations I decided to take it to here. I could not be happier with my decision. They were phenomenal in this process.
I went here a few years ago for auto repair and their professionalism and consultation is admirable. I often come back for simple questions that they always give me good advice and willing to help. I was just there today. I totally recommend this place.
Excellent staff!
Quality work that they stand behind and charged a fair rate. Extremely satisfied.
LG Auto body provided outstanding customer service. Everyone there was very friendly and professional. The work that was done on my car was amazing. Overall the customer service and repairs were exceptional!
I took my car up here to get my hood replaced and painted plus my side mirror fell off and needed to be replaced and MANN I must say it looked like I had a **BRAND NEW CAR** again!! I was so shocked at how wonderful my car looked. Not only that..I asked them to replace a bulb in the front of my car and they replaced ALL plus washed my car. I would recommend this shop to EVERYONE in the downtown silver spring area...and if you dont live close it is worth the drive. TEN STARS HANDS DOWN!!!
Great customer service. The staff at LG auto body keeps you updated throughout the process. And there work is very exceptional. Highly recommended .
I recently was in an accident and I had no clue where to go to get my car worked on. LG popped up as a certified auto shop and I assumed they were legitimate. As to no surprise they lived up to my expectations, I was able to get my car back with all new parts and in a decent amount of time. Thank You for the awesome service, I definitely recommend.
Even like the place is modest, the service and the quality of work is second to none. Young people very customer service oriented.
This bodyshop is the best around the silver spring area. there work is flawless & make sure the customer is satisfied. they left my Acura looking great. i recommend to anyone that want their car to look & feel great. Luis, Ed, Chris & Rox keep up the excellent customer service & the rest of your team 💯
Luis and his crew had the misfortune of being chosen by me for auto body repair. Someone backed into my new (to me) convertible before I had gone through my second tank of gas! It was the third time this summer that I had a car hit while it was parked and unoccupied! One was totalled in the process. Needless to say, I was livid! Took the car to Luis and warned him how picky Id be. He went above and beyond, even re-did a spot I was not quite happy with. (Did I mention that I am picky?) The car looks even better than when I bought it! Hands down the best auto body repair shop Ive ever used! Thanks Luis and the crew!
Man... I wanna thank Luis and his great crew on repairing and making me feel comfortable with the process of the repair on my Lexus RC from all the repairs and oem edge and fitting the parts right.My car looks new again like it was from showroom floor.Thanks Luis and his crew👍🏼 Best Autobody shop around.
Always professional, fair pricing. A lot of local compitition, which seems to keep them on top of their game.
Best quality repair and restoration. Complete attention to detail and fantastic staff.
LG Auto Body is great, and I cant say enough good things about the entire team. I got three quotes to repair damage to the side of my car, and not only were they the least of the three, but they were the only ones who took the time to actually explain the quote and offer options on how to repair the damage. The repair was quick and completed by the estimated date.I worked with Luis (owner) as well as Ed and Chris during the course of the quote, drop off, and pickup, and all three were friendly, thorough, and took the time to address my questions and concerns. When I picked my car up they had also straightened a portion of bent sheet metal along the wheel well, which they didnt think they could originally fix within the scope of the estimate. As Chris and I looked over the car at pickup, he also offered to spot touch a few small chips on a separate door (not part of the initial project) using the leftover paint.Throughout this, Roxy was also stellar on the adminstrative side, answering questions, facilitating scheduling, and even offering a ride to the metro during the drop off (which is close enough to walk).When investing in something as expensive (and generally unplanned for) as body work, it makes all the difference to have a shop that goes out of their way to provide an over the top positive experience. I would without a doubt use them again and recommend them to friends.
From start to finish, they know the value of customer service and the busy shop business; excellent repair! An A plus in every aspect.
Small dent corrected and reapray of wing and bumper. Excellent service and team. Would strongly recommend Ed and his colleagues.
Way to expensive even told me if they couldn’t “fix” it they’ll have to buy a new part for a small dent that should cost 500-600 and asked me for 900 to fix that dent and paint and if they couldn’t they’ll have to order a used part cause it might be unfixable how is it unfixable if you’re an auto body you should be able to do it instead went to a regular kind of lonely auto body shop in MD and they did it for 575 and left the work impeccable and told me these shops just rip off for something that’s required small work
Best auto body shop in the area. Fast service and always job well done! Highly recommended
They did an EXCELLENT paint job! Very professional😊 left my car looking brand new ! I will differently recommend to anybody
This is a very high quality body shop and very reasonable. I have had both my truck and my car repaired and painted here. They provided the towing to their shop. They handled the insurance hassle and provided me with a rental meanwhile. My car was ready from the accident to me picking it up in 3 days. My truck was 4 days. All done with one phone call from the accident site.
Great work great service great price! Best experience ever.
Great customer service, fair prizes & honest stuff. Can highly recommend that place!
The entire crew at LG Auto body is above par. The entire rear end of my scion tc had to be re-done, it was a pretty big job. Luis and his crew were able to get the job done and done correctly in a timely manner. There were a few delays along the way but they always followed up and kept me informed on the progress. If yourre in need of quality service and have an appreciation for a certain level of professionalism go to LG Auto body.
Absolutely fantastic. Extremely friendly, helpful, timely, and fair price.
Promises delivered. Stellar service. 10/10 would recommend. Thank you LG Auto Body!
LG Auto Body exceeded my expectations! The work completed on my vehicle was flawless and service was exceptional. I am recommending this business to friends.
Didnt try to sell work that my car didnt need, was upfront and honest about price and offered inexpensive ways I could fix my car on my own.
Our 2010 Subaru was hammered with hail during the May 5, 2016 storms. Too many dents to count. I settled on LG Autobody after reading the reviews here, and those on Yelp. In addition to doing a very good job repairing the damage, and with the painting, I was happy with LGs attention to keeping me informed of their progress.You will like them.
Best place to get your car fixed in the DMV. Great price, excellent customer service. The owner Luis made me feel like he puts customer first and my car came out looking like new. Thanks very much LG autobody
Above and beyond efforts to get the job done right. I was always updated on the progress of the work that was being done on my car and the end result exceeded all my expectations. Thank you LG!
Hands down the best body shop in the DMV I have frequented this location not just for accident repair but for upgrades to my vehicles as well. I am very perticular when it comes to my car and the staff and LG autobody are not only knowledgeable but always went above and beyond to guarantee everything was the way I wanted it. I highly recommend this shop to any and everybody looking for A+ work at a reasonable price.
Very friendly and professional bodyshop, couldn’t be more pleased of their work and help.
Amazing
Friendly and helpful.
Horrible communication, they kept telling me maybe next week to have my car ready and never gave me an actual time of when it will be ready. I took 1 month and 3 weeks. Even after that all cosmetic issues were fixed but my car started to make a squeaking every time I started it and was told to talk to my insurance company. They said they didnt hear anything when they test drove it. All a bunch of BS. Never taking my car there and wouldnt recommend it to anyone either.I have a 2011 BMW 335i
Great Job, the Best Costumer Service, my truck come out like brand new. Definitely I recommend this Body Shop.
At this point still waiting for a estimate that should it be done ( 2/ 20 / 20 )
By far the honest, best body shop ever!
LG Auto Body delivered outstanding work and customer service. Thanks!
Very good service and good prices
I been going to LG autobody for a while now! I took my red 2006 Mazda 3 for a accident back in 2012 (whole right side and front heavy damage), my silver 2012 Ford focus back in 2013 twice in the same year for a hit and run at my work parking lot as well (dented my fender first time and second time was the rear bumper), and just recently last week for my black 2008 Volkswagen gti for a accident this past January for my front bumper, left front fender, and headlight. Unfortunately last night (5 days later after LG fixed my GTI) someone hit my car in the parking lot of my job in the same exact spot where it was recently painted. My GTI suffered minor damage just a few scrapes .The area i work at has the worst drivers but also the parking lot is kind of small to be fair. FORTUNATELY for me i have someone i can trust to take my cars body to be worked on and thats LG AUTO BODY! Will be taking my GTI to get fixed up at LG auto body, and i trust they will take very good care of my car like they always have done in the past. Thank you to Luis and his team for they have earned my business.
I work for LG Auto Body and I am the named Dave in the below review from CD Fonseca. The truth is Mr, Fonsecas vehicle is a Chrysler Crossfire which parts are Mercedes made. This makes it next to impossible to get parts in a timely manner. Hence the delays in his repair. We did mechanical repairs on his car that was severely neglected, on top of being modified for speed. There were further repairs needed to which we did not give him an estimate, did not charge for, and did not do the work. Mr. Fonseca would like to blame us for everything wrong with his car, and we simply did not allow him to. Many of Mr. Fonsecas peers continue to use us. The truth is this is one dissatisfied customer among hundreds of satisfied ones. Check our YELP page, and simply ask around, we are BBB Accredited and are in good standing.
This place really works with you to get what you need taken care of
Good people, professional, they do a good job
The only place I go for auto body work!
This is the place to go to if you have any auto body damage, LG Auto Body downtown Silver Spring will repair your automobile and make it look as new as if you first purchased it.
Excellent work
Very Good!