I had to get my computer fixed and brought it by this company and was extremely happy with the services they provided. Theyre very kind, professional, and even stayed 40 minutes after they closed so that I could pick up my computer. I highly recommend coming here for any of your electronic repairs.
I have been using cool geeks for all of my cell phone repair and computer repair since theyve opened. I have been more than pleased EVERY time. I have even referred friends and family to them, they have been very pleased as well. I trust Edric completely to be honest, thorough and fair. He has shown integrity and expertise in all of my dealings with him, often going above and beyond what is necessary. Quite honestly, I would not trust my expensive equipment to anyone else!
Very friendly and honest. They recovered the Data from Hard Drive and fixed my iPhone. Another computer repair company told me that there was no way to get data off my hard drive. Cool Geeks was able to get all of my wedding pictures and babys pictures. I am extremely happy with service and they have a customer for life.
This place no longer exists...
Horrible. Unprofessional, gives you the run around. My screen to this day doesnt work properly. I paid 220$ for a 7 plus screen that on most days wont allow me to type Ts, Es or Gs. Said he was going to send me a case in the mail. Never received that. Every time I call to get it replaced its always something different why hes not at the office. I honestly feel played. Headed to Cell Phone Solutions to pay another 175$. Dont waste your time.
I can clearly see this guy has great potential and probably can do the work. The problem is that he is a one man show and takes on too many customers. He is not equipped to handle the volume and in return we, the customer, get the run around when trying to call him and a lot of excuses when we finally reach him. He makes a lot of promises but so far for me has lived up to none. I guess you would call him a liar at this point. He is extremely unprofessional. There is more to professionalism that speaking well. He is cheap but you basically have to stalk him to get your product fixed or returned. I took my laptop in for one issue and when I came to get it there was a whole other set of issues unrelated to what I had brought it in for. He promised to have is fixed in 24 hours. I was on the way to him and called to ensure he was in office, he was but on that Saturday he informed me that it wouldnt be ready until Monday. I decided at that moment that I would just show up and take my stuff home. 3 weeks working with this guy for nothing. I ended up ordering a new one and calling it good. Pay the money for a more professional person or just buy new.
Fixed my IPAD and laptop in the same day. Really fast service. I thought would only be able to afford to get only one of them fixed, they fixed them both at a very good price. I am very impressed with the service that I received and they definitely have business.
Very happy to get my iPhone 6s screen fixed, it would totally be busted up! I came there 5 mins before they were closing and they still fixed my phone. I just so happy, I didnt want to travel back Los Angeles with a busted phone. Thanks Cool Geeks!!! 😋
NEVER GOING HERE AGAIN!I do not recommend going to this guy for any fixes. He is a liar and always saying itll be ready TOMORROW. I have been waiting 2 weeks for a fix he said would only take 3-4 days, and every time I call to ask if my xbox 360 is ready he says Tomorrow. He made me pay half in advance and I asked if I could not pay the other half (because Im very unsatisfied with his service) and he said I can give you $10 off.If I could give No stars I would.
I broke my iPhone 6 and Cool Geeks fixed it. And they gave me a Tempered Glass Screen protector for free. They even gave me a police discount. I a happy with my new screen.
My Galaxy Mega screen was shattered and cool geeks had me up and running in no time. He fixed it right in front of me. Thanks again!!!
Great service! Fast & Friendly customer service.. Wonderful atmosphere
When it comes to computer repair or diagnostics. Ask yourself if you really want Joe Blow all into your personal files and information?
Worse experience of my life!!!!! I brought my Playstation 4 and was guaranteed same day service, that was four weeks ago!! This guy is always tomorrow tomorrow tomorrow. Nothing he says is true. He has lied multiple times, as well as avoided my phone calls. He gave me a tracking number that was invalid and my Playstation is now missing. I have called and messaged and nothing. He took my money and I received nothing, but horrible service!!!!! I am at the point where legal action is going to have to be taken. I would not recommend this company to anyone!!!!!!
I would not recommend anyone to take their equipment to this guy. Had my ps3 for a month n still didnt fix it. Couldnt ever get him on the phone and he always lied to me when I did. Worst service ever
Biggest joke ever. this fat lazy ass tells you one thing an does another. was gonna charge me extra for broken charger port and it wasnt even broken. Told me to come back drove all the way from ringgold to shreveport only for him not to answer the phone and not show up. go to mall st vincent and have your repairs done for way better service and cheaper!!
Great .. Fix my lap top less than 30mins !
Its Been A Couple Of Years Since Ive Use My GMega, I came to Cool Geeks and Im back in business lol thank you so much Cool Geeks, you will get all of my services for now on!
The absolute WORSE UNPROFESSIONAL BULLSHIT SERVICE IVE EVER RECIEVED!!!! Dumb ass never want to answer the damn phone. Had my ipod and my rca tablet in for 3 WEEKS!!! But promised it would be done in 3 days!! Id advise you to save your money and take your electronics else where because all you are going to get is BULLSHIT service and LIES!!!!
They were up front with me from the start. They fixed my ps3 and ps4 ahead of schedule at a very reasonable price. They even helped me recover data from an iphone that was unrecoverable at another iphone repair place in town. Thank you!
Very disappointed. Always an excuse why my device wasnt fixed. After the third attempt I just asked for my device unrepaired
After visiting 2 other repair shops in the Shreveport-Bossier area, I must say the service rendered was acceptably outstanding. Timely and quality repair. Compared to 2 others shops I rather not mention, price wise they dont. On the iphone 5, ipod, and Samsung 5 LCD screen were a great bundled discount. If good service is what you seek, check out coolgeek.
I paid IN ADVANCE for two LG phones to be fixed and for three cases for.our phones. This was in early November. In late December I finally got my phone back and a refund for the repair service. I see Edric and ask where are my cases and its always tomorrow. Well, tomorrow never comes. I would not recommend this man to ANYONE. He has my $45/for the cases I paid for and the cases which I will never see. Hes a crook. Stay far away!Edit: Added 3-6-16. After my reviews, Edric refunded an additional $20 and gave me my cases...the WRONG cases. He promised to have them overnighted. Thats been almost two months ago. After a visit from my husband a couple of weeks later, he told us that the supplier was out of stock. Two weeks ago he said Thursday . Saw him yesterday, he said Tuesday. This man is the biggest liar and the worst businessman. Tomorrow Im filing a complaint with the BBB. My advice is to steer clear of this person and their business. Crooked liar thief.Oh, and heres a funny...hes now doing taxes! Ummm...no thanks. Youre already ripping people off on your bogus repair business. Youre not getting my money for that too.
Mr edric did an awesome job on my ps4 and made it work with 2 tb hardrive and he fixed my phone 2 he is an awesome guy
They fixed my iPhone 6 in 20 mins. And because I was a student he gave me a free tempered glass screen protector.
Quick service, excellent work, and very friendly!
Please do not do business here. Never received my labtop back from the guy. It was always some excuse when I called.
He has had my phone for a month and now I cant get a hold of him.
Worst place to take your phone or tablet . He replaced my screen on my phone but messed up my whole phone !!!! Never could get a hold of him ! He promised to fix scratches all over my phone but didnt and I also had a different battery
Fix my note 4