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CPR Cell Phone Repair Shorewood
707 W Jefferson St, Shorewood, IL 60404, United States
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CPR Cell Phone Repair Shorewood

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Na
Review №1

I was able to call and get a possible estimate over the phone. When I stopped in Brandon was very professional and helpful. Phone repair was reasonable and done within promised time frame. I would definitely return to this store for any repairs.

De
Review №2

My cell phone charging port wasnt working and T mobile suggested I call best buy for repair. Best buy kept me on hold for almost 20 mins so I gave up and Googled cell phone repair near me. Thats how I found CPR and they had the part in stock, fixed my phone in a little over an hour and now Im a happy camper! I called TMobile when I got home and gave them the repair shops number. Incidentally, they repair both Android and Apple phones, tablets and computers.

Ka
Review №3

My daughter had a shattered screen on her iPhone. Apple/Geek Squad quoted over $500 and said that it was damaged internally and most likely unrepairable. Josh and Brandon had the screen changed and in perfect working condition after an hour, and it was 1/2 the cost of Apple!! Thank you gentlemen, you now have a forever customer!!!

Ju
Review №4

Polite, professional, and competent. I went to 2 other phone repair places for my issue and hey refused to help. CPR was not only willing to help but were willing to go above and beyond.

Bi
Review №5

My iPad had an issue charging. I’d have to get the lighting cord “just right” for it to take a charge. Brandon at CPR was familiar with the issues that could be causing this. He gave me three price points based on which of the three likely issues was causing the problem. The repair turned out to be the simplest and least expensive. Brandon provided updates via phone throughout the process. It was a great experience, and I would use their services again. I highly recommend CPR of Shorewood.

cr
Review №6

I took my phone in for a new battery and they had it back to me in 1 hour! Great service and extremely helpful staff.

Al
Review №7

I busted the screen on my iPhone pretty good. I brought it to Best Buy at first and they told me that I needed to buy a “new unit” and that they didn’t have it at the store and would have to order it directly from Apple. It would take up to 3 days. According to them, I couldn’t just get the screen replaced. I took my phone to CPR in Shorewood and they said it was only a screen replacement, and they had it done in an hour! And they’re polite, which is hard to come by these days. Enough said!

Ha
Review №8

Wifes cellphone battery was going bad. Needed to be replaced. Found Cell Phone Repair through google reviews. Filled out online estimate and a few hours later I had an estimate. Very quick response. Took the phone in and Brandon handled our order. He is very courteous and knowledgeable . The repair only took about 20 minutes. Price was great. Much lower than I expected. If your phone is giving you trouble I would highly recommend this store.

Ja
Review №9

My laptop was painfully slow, and files couldnt be opened. Josh was absolutely wonderful. He contacted me in no time with my estimate and what needed to be done. He was so knowledgeable and took his time explaining what was done along with suggestions of how to improve its performance further. Would definitely recommend to anyone!

Je
Review №10

Great place! They called me before I came in and told me I could come I earlier. They were so friendly and got my phone fixed in less time they originally told me.

Ja
Review №11

From the time I dropped off the phone from the time I picked it back up was an hour. Exceptional job, plus I was a walk in, so I didn’t have an appointment. Phone works great, no lag or miss touches to mention so far. Keep it up.

Ev
Review №12

I just got back from picking up my phone and I am amazed. My mom brought me because I dropped my phone on a rock and it cracked very bad in the top right corner where the back camera and flash is. The back camera and flash didn’t work, I got the screen replaced for $190 and the camera for $80 and when he put the new camera in it, it also fixed the flash, in total it was $277 and he gave us a screen protector on it for free!! If I ever break my phone again I’m 100% coming here again!!!!

ch
Review №13

Brought my Note 8 in for a charging issue. Brandon was extremely professional and fixed the phone within the hour. I highly recommend this store!

Ro
Review №14

Super helpful and knowledgeable and the repair was done before the given time, always a plus! We’ve taken two phones here to be repaired both the front screen and back panel. Flawless finish.

Ca
Review №15

Had an exceptional experience here! Cracked my Samsung 10 + screen. Very reasonably priced. Explained the process throughly, kept great communication and took a hour and half. Lifetime warranty on screen. Brandon is awesome! Thank you all soooo much!!

Be
Review №16

Nice people fast service

Ro
Review №17

Replacing a phone battery (they ALL die after a couple of years, your results may vary) is a helluva lot less expensive than replacing a phone. Finding a *trustworthy source for any pig in a poke type of a blind item like an aftermarket battery can be tricky. Getting the *correct replacement is yet another challenge. Saving a few dollars is particularly important during times like these, right?With all of those concerns in mind, I took a chance with CPR Shorewood.Josh did a great job.

Ka
Review №18

Josh was extremely helpful and explained everything to me in great detail. My iPhone 11 screen cracked and spidered. He fixed it in less than an hour and returned it to me good as new. CPR Cell Phone Repair is lucky to have him on their team!

Ma
Review №19

The place is great! Brandon went out of his way to help me. Will definetely recomend it to everybody.

Sy
Review №20

They get the job done quick at a reasonable price. I was helped by Brandon and Josh last time and they were great. My go-to when my phone needs a repair.

Fr
Review №21

Fixed my phones back glass, also baited me into a predatory loan. Fortunately was able to cancel it before I had to make any payments.

To
Review №22

My husband, Tom, and I had the opportunity to deal with Brandon at Cell Phone Repair last week. We were very impressed with the his quality of work and integrity. We highly recommend CPR to anyone for cell phone or computer repair!

Be
Review №23

Josh will definately tell you like it is. Could have fixed my laptop but told me it wouldnt last. Was very helpful in helping me find a replaement and goes above and beyond if he can.

CB
Review №24

Brought in my sons cellphone to be repaired for power issues, said 4 days, 3 for parts delivery 1 to install. 6 days later still no call??? Call shop and ask if phone was completed, said not yet because part didnt arrive, so tech looks up name again and says sorry, his coworker didnt let him know it arrived 2 days ago... so says hell get on it right away and by COB he should have it done... nope, had to call next day to be told, oh, yes, your phone has been ready...😠... for you, yesterday. What, no phone call to let me know it was ready? You have to be a mind reader apparently. But yes, they fixed the issue... way overpriced but still cheaper than a new phone... and they know it.

Am
Review №25

Ive had to come in to your store quite a few times in the last few months for misc. repairs; a cracked MacBook Air Screen as well as both my iMac and laptop needing updated operating systems. I even brought in a really old iPod to with a stuck center button. Each and every interaction with either Brandon or Josh were great. They are both friendly, knowledgeable, and helpful both over the phone and in person. For my most recent visit Josh went above and beyond. My iMac was in a startup loop and just not working for me. I really appreciate how Josh takes the time to go through all of the options and really tell you how it is. Theres always the option of getting a brand new computer but not everyone can realistically or financially go with that option. CPR is my go-to for any repairs that I need. I know that I can trust their advice and professional opinions. Thank you Josh!! You are way up on there on my list of trusted professionals!!

Er
Review №26

Had a phone issue and thought it might be battery related. Dropped my phone off and was told it would be an hour. Brandon called and gave me an honest assessment telling me it was more than the battery and not worth fixing. By the time I got back to CPR, he had got the phone into a mode to back up my data. Brandon, at CPR, saved me a bunch of family pictures. Kudos to CPR!!

Ke
Review №27

Im away from home and of course I broke my phone screen. These guys went above and beyond to get my phone working. Ordered my screen had it overnighted and had my broken phone fixed in little over and hour. They were out of stock of the screen protector I needed the guy was nice enough to leave the factory one on there for me until I could get one. Again thank you so very much!

Jo
Review №28

Walked in and the guy had no mask on. Told me he doesn’t need to wear it because he “already had covid so it doesn’t matter”. Nice, glad he cares about other people.

Ch
Review №29

I was greeted by several friendly young gentlemen who were extremely helpful with replacing my cell phone battery. Very courteous, prompt, and efficient! I was introduced to the owner Larry and several employees who gave me great followup information for future services. I will be using their services again very soon!

Ri
Review №30

I called first and got a message the first few times because everyone was busy, but when I got through, Rhonda was very pleasant and answered all my questions about replacing the battery in my Samsung Galaxy S7.I dropped my phone off the next day with Larry who did all the paperwork quick and courteously. My phone was ready in about an hour! Other places I talked to said I had to leave my phone anywhere from 2.5 hours to overnight.When I picked up my phone my debit card was not reading on the card reader. No problem. Rhonda typed it and completed the transaction with a smile and a thank you. Im very satisfied to do business with this quality of people and service!

Ke
Review №31

Prices were very reasonable. The employees were very knowledgeable and were able to resolve the issue. They went above and beyond to make sure I had a working phone with all my data restored before I left town.

Sh
Review №32

Easy to set appointment online and customer service was great. Price was reasonable for my repair on my Samsung S8.

Na
Review №33

I have used CPR services a few times and have had such a great experiences! Their work is timely, affordable, and guaranteed. I would recommend CPR services for your technology needs.

Ro
Review №34

They did way beyond what I expected. They are trust worthy. Very good to work with.

D
Review №35

Very friendly staff. Prices are very reasonable and affordable. Amazing service!! Definitely coming back and recommend bringing items here...

Br
Review №36

I cannot talk about this place enough!!! The workers are very kind and work quickly to get your phone done for you. I would recommend them to anyone and trust that they will do good work and provide great service!!

Ka
Review №37

Reasonable and fast! My phone screen was shattered. They finished in less than hour.

Am
Review №38

Very fast and reliable service. Great prices.

Ke
Review №39

Excellent service. Reasonable prices. I would highly recommend. Refurbished phones available too!!! My new go to!

Th
Review №40

Brought in 3 phones for screen and water damage. They completed all very fast, feels just as a great as when I took it out of the box. The customer service is their bread and butter though.

P
Review №41

Excellent service. Fast repairs and very friendly. I won’t go anywhere else for electronic repairs. Thank you!!!

Ma
Review №42

So happy that I brought my sons phone here to have the screen fixed. Very professional operation.My son had cracked his iPhone 6 Plus screen. We stopped in and they knew exactly what it needed from looking at it. Glass screen only needed replacement. Cost was $95 plus tax for a total that was a little over $99. Cant beat that at all.They said it would an hour to repair and it did. They called me when it was ready. Looks beautiful. Awesome job of replacing the glass screen.I would definitely recommend this business for fixing or replacing your cracked glass iPhone screen.

Se
Review №43

I came in to get my phone camera fixed. Prices was a lot lower than I got quoted at other places. Service time was quick. Dude that helped me was very nice!

Sc
Review №44

OMG 😱 I WALKED IN GOT A BRAND NEW MAC BOOK PRO “16 THIS PLACE IS SO AWESOME 👏🏿 THANKS TOBY💯

Bi
Review №45

First time needing a cell phone repair... not sure what to expect. Super fast fix, amazing employees, I would NEVER go anywhere else.

La
Review №46

Great Service and wonderful staff! Prices are comparable to other repair shops. Love their late hours!

Jo
Review №47

I just went in, they said how much it’d cost, told me when to come back and paid for it. The man was nice and the process was fast and easy

Je
Review №48

They are very friendly and made the visit worth every min. They are just great overall and it is worth it.

Ro
Review №49

Everything about my experience was excellent. They were incredibly helpful and knowledgeable. I would go back here in a heartbeat.

Tw
Review №50

Literally exactly as advertised. No gimmick. Josh is the man!! Needed an up to date MacBook for school and producing then WALA 💯

Do
Review №51

Great customer service. Convenient location. Quick repair & affordable!!!! Recommend to several already

AS
Review №52

CPR is a great place for all your repairs! Very professional, quick turn around, & reasonable cost. Highly recommend CPR!

Ch
Review №53

Fast service and great quality. Very quick on repair and moderately priced!

Ja
Review №54

They replaced shattered screen on iPhone 6plus. Very friendly and knowledge staff who went over everything with me. Reasonably price and I got it back within a couple of hours. Will definitely use again.

Ke
Review №55

We found this place when my daughter’s phone broke. The repair was done quickly and the price was fair. I’d come back (but I hope I don’t have to!)

Al
Review №56

The screen repair was quick (appox. 1 hr).The only thing customers should be aware of if you are getting your screen repaired:1.) They break the water seal that comes with the most up to date iPhones, which means the water resistance of the phone goes down.2.) When you get your device back, you will notice a slight color difference in regards to the depth of certain hues (red and green in my case).

Th
Review №57

Very friendly and efficient. Had the screen on my phone replaced, done in an hour. Looks great.

Br
Review №58

CPR was very helpful and fast. They charged a fair price and had my phone done the same day! Thanks CPR!!!

Ta
Review №59

Awesome phone, computer repair location. Prices are excellent and service cant be beat. I would recommend this establishment to everyone. The staff is extremely knowledgeable and you can count on an honest answer.

Ma
Review №60

Was in and out in less then a hour. Super fast and less then my deductible on my insurance! Extremely happy!

De
Review №61

Went in for Zagg warranty replacement. They were very helpful, professional and did a wonderful job on installation. Would highly recommend.

Jo
Review №62

Replaced my iPhone 8 screen with low quality 3rd party replacement screen. Immediately after receiving the device I noticed a slight yellow tint and 3D Touch not working correctly along with not the most responsive digitizer. The replacement screen also broke very easily after about 2 months. It is cheaper than Apple but it gives you lesser quality phone and voids your warranty so it’s not worth saving the $60. Go to Apple or authorized Apple service provider!

Sc
Review №63

The service was quickly and professionally done. My iPhone and iPad screens were restored to mint condition. Cost was very reasonable.

Ju
Review №64

Daughter slammed the car door on her phone. Tears and a shattered screen were mended in two hours. Reasonable and helpful!

Jo
Review №65

Extremely transparent as far as services offered. Prompt and on time. Went in for water damage on a 6s and was greatly pleased with the pricing as well as the service in repairing my damaged phone.

Th
Review №66

I was very impressed with the fact that no other repair store could fix my phone except CPR (and last minute on Christmas Eve too). Without the quick repair I would not have been able to log into the security tools for my job and thus CPR helped me a lot with the quick turn around.

Pa
Review №67

Great service. Very fast (less than 1 hour) for a screen replacement. Staff is helpful and responsive.

Ca
Review №68

It was a 5 star through the whole process, very pleased with everything from the time I called to the time I walked out of the store with my phone in my hand!!!!!! HIGHLY RECOMMEND

De
Review №69

The gentleman that took care of me was nice an courteous. He explained everything well, did a good job on my phone, and delivered on time.

Ki
Review №70

Very friendly staff. Had everything ready exactly when they said they would. I would definitely use them again.

Be
Review №71

The staff is very nice and helpful.

Su
Review №72

Super knowledgeable and heplful. Definitely recommend!

Ch
Review №73

Quick, friendly, professional service will use this location again in the future.

Ma
Review №74

I thought I was having screen problems but it turned out to be a much larger problem. Unfortunately, they couldn’t fix the problem because my phone is an older model and the parts are very scarce. NO FAULT ON THEIR END! They did everything they could and I would go back to them for any issue in the future.

Xa
Review №75

Called and asked if they did repairs on PS3 told them I had the flashing yellow light they said yes. So I took it in for repair and got it back in 2 days later. Tried it out and it worked for an hour and I got the same problem. They told me I had a warranty so I took it back talk to the same guy told him what it was doing and he said we can try the same procedure but it probably wont work to fix it we have to do and a different procedure but we dont have the equipment to do it but they were ok taking my money first. If you dont have the equipment to do a repair right dont take the job.

Ed
Review №76

Handle all my issues properly and quickly

Vi
Review №77

Super polite and friendly staff, very quick and efficient with fixing the phone, phone works great, and prices were pretty good considering the issue I was having. I would recommend them to anyone who needs a phone fixed.

ma
Review №78

Very knowledgeable, friendly, prompt repairs at a reasonable price.

Sc
Review №79

Great company, loves to help with any phone trouble. Really knows what they are doing. I trust they will do me right!

Pa
Review №80

I had a problem with my phone and they answered my questions.

sw
Review №81

Brought my ipad in to the shop, and they told me they could fix it and took it in. They made an attempt, and found out it had some unforseen damage making the repair difficult, which I understand. But Larry the GM made sure I wasnt out the money when they couldnt repair the item after a few tries and they honored their warranty. Which was more than I was asking fo r. Very good experience and I was happy with the way they do business.

Ca
Review №82

My phones earpiece stopped working, and I had to answer all my calls on speaker. My screen was cracked too. It was dropped off shortly after they opened and was fixed within the hour! Im glad they offer a warranty, but I havent had any issues since it was fixed!

Ka
Review №83

Accidentally dropped my phone in (clean) toilet...ugh! Took it to CPR and they cleaned and replaced parts, as needed. In no time flat, I had my phone back and have had zero issues with it since then. Highly recommend this store!!

N
Review №84

I appricated the warm gentle customer service Phil gave to me and my family on Sat 9/15 his expertise in product knowledge made my decision making so easy and the service was prompt. Thank you again.

Ju
Review №85

Knowledgeable staff, (peter assisted my 1st visit and cody when i picked up), fair prices .

Je
Review №86

Always great customer service. Happy they have new location open.

Da
Review №87

Great, fast service at a very fair price.

Ly
Review №88

Based on good reviews, I decided to get my phone screen replaced the day I shattered the screen. It took about an hour and $140. An hour later, I noticed the screen wasnt always picking up when I was clicking on something and almost every single time I unlocked the phone it would freeze and Id have to use the manual restart method. Unfortunately, all they offered was a refund and left me with an internal issue with my phone that never occured until the screen was replaced and cannot be fixed. My only option is to invest in a new phone, which is what I was trying to avoid. So thanks for ruining my phone, I do not recommend their services. Go the the apple store if your an iphone user, it is cheaper anyway and atleast the glass isnt thick and can register correctly your touch.

El
Review №89

The staff was friendly and completed my repair withing the estimated time frame. Works great now!

st
Review №90

Excellent service and detailed repairs.

Er
Review №91

Awesome staff, great prices. Fixed me right up!

Et
Review №92

Quality service and top notch repairs. A little expensive but worth it.

Br
Review №93

Best place to bring all of repairs.

Wi
Review №94

Fair price, excellent work. Fixed while I waited.

To
Review №95

Excellent service and friendly people.

Ba
Review №96

I was very happy with the sevice at CPR. My phone had a cracked glass and broken LED. It was completely repaired like new. Fast and excellent service.

De
Review №97

Great service, knowledgeable staff, reasonable pricing.

Ju
Review №98

CPR Cell Phone Repair did a excellent job repairing my PS4! Thank you!!

Ch
Review №99

First time going here, had the black screen of death take over my galaxy s7 & needed to get everything off of it before I get my XR. Thank you CPR!

Ry
Review №100

Rude service, walk in door buzzer goes off. Guy in back yelling be out on a second.Browse the store ......Enough time has passed no employees to assist me. I walked out.No need to return

Information
8 Photos
100 Comments
4.7 Rating
  • Address:707 W Jefferson St, Shorewood, IL 60404, United States
  • Site:https://cellphonerepair.com/shorewood-il/
  • Phone:+1 815-630-5831
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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