A 5 STARS SERVICE FOR SURE!!!!!After being 6 years with the same company, I decided to shop around again for insurance, and couldn’t been HAPPIER!!! Bill was an amazing agent, he was super nice and patient answering all my questions, he got back to me super quick and with a much better rate than what I used to pay with my previous company!Super happy with my new insurance and hands down the best customer service experience with car insurance agent, THANK YOU BILL!!!!

My agent Bill has been very helpful and kept me with progressive when their phone/online services have been unhelpful. He is usually busy when I go into the Shelton location but always has the time to help me out. Thanks,Dan Cobain

Bill Stuart has been professional efficient and courteous with all of my insurance needs. Thanks Bill🙂

This is an Amazing Place, They Bave Great Services And They Are Very Polite, I Am Very Impressed By how they treat there costumers, And How they Are very helpful.

Bill was amazing very personable and helped with all my concerns. Thank you so much for your help and the laughs you are great!

Incredibly helpful easy and informative with getting my car insurance sorted out and back in order today!

Wish I could give more stars. Mackenzie was extremely helpful and made my visit both quick and stress free. Im looking forward to being a long time client of theirs and wont hesitate to refer my friends to them as well.

Very friendly, and the service was fast. Great!!!

Called 3 different times to talk to local office. They transferred me to who ever they felt. Not my local office. Im not inpressed with your service

Bill is very friendly and happy to help. They are also very responsive via email.

Bill has always been patient, kind and beyond knowledgeable. He always answers all my questions and does what he can for customer satisfaction.I will continue to recommend this vern fonk office location

Mackenzie is great! Always quick to respond to emails and has been very helpful with my policy changes and any questions I’ve had throughout!

After three attempts to call them and the phone not being answered after 2 or 3 minutes I gave up. I had the same problem Friday. Im talking about the Shelton office only. But because of this and other reasons Im canceling my policy and will not do business with Vern Fonk Insurance again.

Awesome! Went above and beyond. Great small talk

Well if you dont expect one to one help with an actual person then this place is 4 you!Since Christine left they really prefer to not have people walk into the building.Nothing personal but I prefer to have a human that will HELP you file claims & deal with adjuster.You wont get that here. They wont even notify lean holders of coverage.Weirdness

Friendly, hard working bunch that will tailor a deal to suit your needs.

Was with the place for a few years had to file sr22 & it came off a year later. Rates never went down with the sr22 coming off & I stayed with them. Finally gave up since I was paying more without a sr22 at 26 years old than 18 years old with a sr22 filed... asked them if there was any way I could lower my insurance rates and they said it would be higher if I redid my contract than staying with the contract that states I have the sr22 still. Also asked them if rates go down once you get older 18-26 they said its a myth. Finally just cancelled my insurance through them..

I called to get a quote for a bond insurance they said they would call me back and never did.

Excellent service...thank you

After calling multiple companies and spending a few weeks shopping, Tony at Vern Fonk was the only person to actually follow up. I forgot the quote and honestly who I had talked to but with a friendly call back and check up I was reacquainted with my quote:) thanks guys!

They insure my car

Got a E mail that said Our policy was canceled...said No payment was made for Two months.We pay cash every.( This was not True and we have the reciepts of proof).They took a payment off Our Card they had on file and Double charge us.We called and thr man was So rude..He said Well if u didnt make your Payment you get caneled..ughh. and we explain about our payments being on time..He told us..He couldnt do ANYTHIING... We would have to call the main Office Our Self...I thought this is what your local ageny was for..not just to just take Your Money..then dont explain There mistakes...Someone Has Our Money..

Good job

They would cancel my account and then Id get notified a few weeks later through the mail and they screw people over bad just like they screwed me over