Established company that has been around for a long time. Competitive rates. Very good (fast & thorough) response to issues when they arise. Employees are very cordial and customer focused.
They are always super nice. My service guy is Jacob and he always does such a good time. He is always right on time. I asked if he could come between 3-4 because that’s when I have my lunches. Jacob was knocking on my door the second it hit 3 o clock and that worked out so perfectly with me and my schedule. I always feel my house is in best care with Cooks, they do a great job
We had wet weather in the spring and was overwhelmed with mosquitoes. Within one hour of treating our property, the mosquitoes were gone and have remained mosquito free since. The technicians show up as expected and are courteous and professional.
Cooks Pest Control is an awesome company! I had the termite treatment, fire ant treatment, and ongoing pest control quarterly. My regular tech Ronnie does a wonderful job, he is knowledgeable and thorough!
Personnel was very knowledgeable, professional and prompt. Products seem to be controlling pest inside and around perimeter. Happy with all service so far!
I like that any time I have an issue I can call & someone will be out very quickly to take care of it. I like that I can tell my service tech exactly what & where an issue is & theyll tell me how theyll treat it & then take care of it. If for some reason I dont like that idea then it will be discussed further until a resolution is found. Ive had some really good techs & some ok techs but never any bad techs. They were all nice & respectful to me & of my property. I have in house pets & serious allergies to smells/chemicals & they have made sure anything that is used in my house isnt harmful to my pets or myself. All of this is why I continue to stay with Cooks. Ive been a customer for at least 14yrs and they continue to keep the pest away. Without them, my house would be overtaken by ants. They are horrible in my area.
Worst communication I have ever experienced.(Service dates and times,)billing and finance charges send out when there is no balance.Wrong measurements taken........Left the monthly Pest controll after no changes for months.J.G
I find Cooks to always be honest, helpful, and always willing to answer questions and make recommendations where applicable. I think there services are reasonably priced and properly completed.
Everyone has been so friendly and the service/product is great! So happy we went with Cook’s.
Cooks is thorough and responsive. They are on time and fo a great job!
It is wonderful knowing we are bug free. The technicians are prompt and thorough.
I get a very courteous notification the day before service. My tech is very diligent and always asks if there are any concerns. Haven’t seen a pest since the day I called Cook’s seven year’s ago.
Dont try to get a job here if you have tattoos, they wont hire you.
Excellent company that is extremely reasonably priced and does a thorough job! I would give extra stars for putting God & families first!
My brother was recently asked to come in for an interview for a job at this establishment. Considering we are currently in a pandemic and the birth of his second child, he was ecstatic about the offer. Upon arrival he was ridiculed for having long hair and a couple of tattoos. And ultimately was told that he would not get the job because he does not fit their Christian company. As a Christian I am quite offended by that statement. They then proceeded to rush him off lock the door and stare at him as he drove away. You don’t judge people based off of how they look. He is a wonderful man just trying to provide for his family during these hard times. There was no need to be as rude as they were in the situation. And I feel as if this was something that could’ve been completely avoided. After hearing how disrespectful they were I just could not leave a review.
Only asked for at quote but fast friendly service so far
Cooks Pest is always right on time and they are respectful of our needs and property. They always lock up the gate when they are done and take care of all our needs.
I have been with cooks pest control for 12 plus years and have never had a problem. Great people and service.
Good service, reliable pest control.
I have found Cook’s to be reliable, high quality, and with very responsive and courteous technicians. I am very pleased with my service. Used Cook’s in East Tennessee before moving and they are consistent state wide in my experience.
On time flexible schedules. Fast and professional
I just loved the man who came to spray. I just wish I could remember his name. He was so personable and friendly . Im particularly afraid of spiders and he gave me advice on keeping spiders out. Also if I start seeing bugs he will come back for free. Love this place.
I have used cooks for years and they always do a great job.
Shane, until he got promoted has been my technician. He has always been so professional and thorough. Hes a good Christian man who values his customers. I know with his leadership the new technicians under him will be taught well. I will be setting up a new contract with Cooks once I get moved.
Have had Cooks for 13 years and bugs (collectively) had never been a problem. The termite service will be a plus if I ever decide to sell.
Am pleased 100 percent with Cooks service.
Cooks is a great post control company. They are punctual and very thorough when performing services at my home. I have been using them for over 3 years and I am very pleased with them. Their mosquito control service is fantastic. My grandchildren were able to enjoy being in the yard all summer without having to be sprayed with chemicals. Please call them for any post control needs you may have you will not regret it!
I really like how responsive everyone is to my needs and they are so ready and willing to help me. It feels so wonderful to have a individuals and a company that treats me as an individual with individual needs rather than just a number and statistic. I will definitely stay with Cooks for a very long time.
We have both termite and pest services on several homes. Both technicians that take care of these services are professional, personable, and have done an excellent job taking care of us. Thank you so much!
I have a quarterly treatment plan for general pest control around my house and for termites using their bait traps.
Cook’s representatives are knowledgeable, professional, thorough, personable, reliable, dependable and well armed with the right chemicals and tools for the job. What more could you want in trying to thwart the potential onslaught of insects and crawling predators that attack one’s home?
Very polite and professional on time been using them for over 30 years.
Been with them since mid-1980,s.
Friendly Service great Team. A little dissapointed with one of the services but the main request was completed beautifully
They field techs are very courteous and knowledgeable. They rid us of all pests.
Very happy with everything Cooks has provided!!! Thank you Cooks!!!
Whatever U Have A Problem With Cooks Can And Will Deal With It This Is An Amazing Company I No This Because My Daddy Worked Ther A Very long Time Ago That’s How He Started Out They Wer Amazing Then And Some 40 years laters Ther Still AMAZING!!!!! I Would Trust Them With My Life Well I Do Because I CAN NOT AND WILL NOT Deal With Any Kind Of Anything that crawls And Cooks (Spencer) Makes Sure NOTHING is creapy crawly in My House !!!! And That Means EVERYTHING To Me !!!!! Thank U COOKS For Being AMAZING and Thank U Spencer For Caring About Ur Customers !!!!
Steve Dale is the absolute best! He is so responsive. You can tell he truly cares and put forth the extra effort to service the customers.
Fair price and good service
We have been able to trust Cook’s to do what they do best which leaves us free of having to worry about watching for signs of termites and potentially delaying prompt action when detected. Our interactions have been timely and professional as they carry out quarterly scheduled monitoring and they are always good to answer any questions we have.
We have always had great experiences with Cooks. Any time we do happen to see something, which is rare, they are quick to respond to our request for help.
Always taking care of business. Friendly, on time, and thorough. Best there is!!
Always good, friendly service, and willing to be flexible with my schedule. I work nights, so I have to be up and awake, or the dog goes ballistic. Always willing to work with me. Have had this service for years. Switched to another company a while back, but they were not effective, so I came back to Cook’s!
Been with Cooks for years - super-friendly service techs, good communication, NO WASPS HANGING AROUND MY HOUSE!!
Been a customer since 1985 (Original account was in Huntsville Al) and love the fact that we don’t have bugs. Alabama/Tennessee are bug central. They used to spray inside and out but now only need out which I really like. Also they were great the year we had a flea infestation.
I am on a monthly plan with Cooks. Technicians are knowledgeable and amiable.
Knowledgeable & caring people that work hard to deliver the best products & service! I love these guys!
Have used Cooks services for many years and they always address any concerns that come up and are very polite. They refill mouse bait out in my storage shed and treat the carpenter bees that come to the shed in the summer, treat any ant problem around my flower beds, and of course they treat all around the house to keep spiders and any other bugs from coming inside. They always call the day before they come so I can say if I need anything extra done. We also use their termite service which is done twice a year and use the inground bait system. We have always been pleased.
Cooks were always there when my wife & I needed them taking care of all our pest control needs. Awesome company very dependable, great service, & compendative pricing.Customers Service has always been helpful & friendly. Keep up the fantastic service.
Worker came and was very professional. And answered all my questions. Great experience
Cooks technicians are thorough and professional. Most always here when they say they will be ( things can happen !). Best of all, the bugs which were buggin me are not buggin me now.
Technicians were all very pleasant, hard working and forthright in their efforts. Our former home we paid for an out of town company and the difference is night in day in the service received.
Our service guy Jason always gives us a call and lets us know when he is coming and what services are needed. He is always prompt and courteous. Very well-mannered and very detailed in his work.
Great service. Dependable
Polite technicians who leave things well picked up. They always call so we can leave the gate unlocked and we know they are coming. We never have excess pests in our house. The variety of treatments meet all of our needs.
I was very satisfied with the service this company provided today. My initial free inspection was spot on. They drew a graph and annotated exactly where they found spiders, ants, etc. Today they treated the entire perimeter of the house inside and out, under the house, even my attics. At first I used Orkin and they were horrible. They didn’t do a 3rd of what Cooks done. Highly recommend this company.
Below average work ethics and accountability
Amazing service, zero issues, always friendly.
Great service! Highly recommend.
Good people.
I like that your service is pretty much a set it and forget it kind of thing. I dont have to wonder if your technicians will show up, they always do. I dont have to wonder WHEN they will show up, they all ways call me the day before. And I dont have to wonder what they did, they always leave me a report. I never give pests a second thought because you guys take care of them so that I dont have to.
Great place to get past control they care about u r needs
EXCELLENT SERVICE AND PRODUCTS. TECHNICIANS ALWAYS CALL BEFORE COMING AND ALWAYS SHOW UP ON TIME
Cooks has done wonders for our little country home. The technician has been attentive and great at contacting me for suggestions or appointment awareness. Top notch company!!!
Cooks Pest Control continues to do a great job keeping the Tullahoma Chamber office free of pests. We are always met each month with a friendly, professional serviceman. Great work and thank you!
Had a small hiccup with cook’s but the manager came right out and fixed it. they’re good for their word. ill always keep them as my monthly pest control provider.
Prompt, Courteous, Dependable and resonably priced. Took care of issue within 2 weeks of starting.Hired these folks after 20 years with Terminix. Won’t even go into that story here...but it was bad.
I would recommend Cooks for your pest control needs. In addition to friendly staff and competitive prices, Ive never felt pressured to purchase a product or service I didnt feel I needed.
Were a long time customer of Cooks. They have taken care of our pest problems in a friendly, professional manner. I would highly recommend Cooks to take care of your pest problems.
Theyve done a great job keeping termites away. We had them at the beginning a long time ago and havent seen any since.
Our service technician is great. He always lets us know when he is coming. He always responds to our texts, even after hours or on the weekends.
They do a great job
Terrible customer service! The woman who answered the phone was very rude. If she is a customers initial contact with this company I dont see how they stay in business. I will definitely be using a different company!The technician who came to the house, Jeremy O., was great and very helpful.
They damaged the basement door and the quality of their work was terrible. We are discontinuing the service
Our regular sprayer, Jeremy is wonderful! Great communication and always helpful.
Always thorough and do ask prior to servicing if we are having any issues or problems. They have always been polite and friendly as well.
Weve been using Cookss for over 10 years at the house, over 20 years at my employment, great service and great return on our investment.
It’s been almost two weeks since we’ve paid them for our first pest extermination. Still have yet to contact us or even come by to do anything.
Cooks Pest Control is quick to respond and take care of any insect problem I have had at my home.
Never used them
They take good care of my home
I like Cooks, the way they notify you the day before they plan to come out and check, and also the reports we get of what they find, you are not left wondering if it is really working or not!
Winchester TN area, technician seldom calls and just shows up. Tells us he called the day prior but no record of a missed call or message left. I hate being lied too. This is the third time in recent months. Looking for another company to service our home.
Cook’s is very professional. They aim to please the customer!!!!
Very nice people
Some of those guys don’t really care about the service they give
Always very professional and very friendly !
Still experiencing problems with pest and bugs after 4 months. Non professional and they use old methods.
They were very informative
I wish I did not call them to come and spray .they alway come after it rains are before it rains
Reliable and friendly!
Great service!!
Very rude on the phone....
Cooks service is effective!
Great company!!
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