They were very helpful and really nice when I was getting two new tires on my car thank you
Last year I went to Freds because I needed my alternator fixed. I brought my own part, and they said that it would be an hour max. I waited for 3 hours before they told me that I needed to come back the next day. When I finally did get my car back, 24 hours later the belt completely came off because they had broken the part but put it in my car anyways. My dad had to come down and fix it (took him 15 minutes). Dont waste your time or money at this place.
Good work was done on my vehicle but it took a very long time. I was there a little over an hour to have a flat fixed. And I saw at least 3 customer come and go before I was done. Thanks to the technician that fixed it.
Ive done business with Freds tire shop, on Harrison, and their other store, several times and was satisfied with the service I got. However I recently had a flat on my vehicle and took the tire to Freds for repair. I was told that they were too busy to repair the tire and suggested I take the tire somewhere else for repair, which I did. Because of this I do not recommend Freds tire shop and will not be doing business with them again. They forgot the most important thing - that their customers time is also valuable. Their Customer service Is very bad. I therefore, with some regret, give this business only one star.
Worst service I have ever experienced. They are friendly but their actual service to vehicles is poorly executed. I took my truck to get an oil change before vacation and asked them to top off my fluids. A couple days later I come to find out that my truck is leaking oil all over my garage. I probably would of caught it sooner but my truck sits in the garage due to the fact that I drive my work truck throughout the week. They didn’t tighten my drain plug nor did they add a paper gasket to it. Then I checked the fluids I asked them to top off and not a single one had been touch they were the same as they were when I checked them right before I took it in. They could of cost me a lot of money so I will never go back and I warn you not to go. But hey they are nice people I just think their help in the garage is subpar. The picture with the little puddle is after about three minutes of moving my truck back so I could clean up the large pond of oil in my garage. I should of took a picture before I started cleaning.
Wheel alignments are that great. Man at counter cant hear very well. It took my daughter to speak to a Manger to get them to actually look at her car. She wasnt the only one to complain about her front end alignment.
Dropped my vehicle off at 8am said it would be a few hours for an alignment, 2pm I was next in line. 4pm took my key back, vehicle still hadnt been moved. Im going elsewhere.
Super helpful staff, always on point to go above and beyond for customers
They are wonderful people came to where I needed them to and got my. Car going.Ty..
Daniel was fast efficient and courteous. They truly care about your car and your time.
Came here twice to get a flat tire fixed. Both times the dude behind the counter acted like we were more of a burden than customer. Taking my business elsewhere moving forward.
I was traveling through Shawnee, ok. Had truck issues stopped for gas and wouldn’t start. Sooner towing came and got me. I highly recommend them as well. Dropped my truck off at Fred’s before they opened. They called me by the end of the business day which was on a Saturday. They had my truck done and was super reasonable. I highly recommend them if you have vehicle issues.
Service use to be awesome. But something has changed with one employee. Enough for me to move my services elsewhere.
They are very customer oriented, very friendly and very helpful. I would recommend their services highly.
Horrible communication, took 3 1/3 hours to change one tire. They changed a tire sensor twice to finally say, oh our sensors dont work on that truck. Then after I leave, I noticed that stained the headliner in my truck with grease. Will never get my business ever again!
Im disabled and have to use a walker to get around. The guys were extremely friendly and helpful. They went above and beyond to take care of my tire. Definitely have my business from now on.
We have always used Fred’s, have always been very satisfied with them. I had 3 blown out tires (yikes) I had Bunks take my car to Fred’s, I called insurance company. Fred’s handled everything with my insurance company. It was great! They looked out for my best interests. I got three new tires and my car drives just like new.I recommend Fred’s Tire & Battery 💯
Slow, grouchy, bad time and cost estimate.
Great service this time around. Fast, friendly, and good prices. 1 star less for trying to blame a past service error on my old car when another service center corrected their mistake without needing new parts.
They treated us with respect and they always do a good job. People are very friendly helpful we will always do business with them.
Excellent customer service, wide selection and availability of tires, excellent vehicle service and care. Having them do the oil change on my 2014 GMC Sierra in the morning. Highly recommend.
My mother had a check engine light come on last night and she was quoted almost $500 at a popular auto shop in Moore (she went there because she was already in town). She called Freds this morning and they gave her a few possibilities of what it might by and told her to just bring it to get looked at. Once she got it there they discovered it was something very minor and got her all taken care of without breaking the bank! She as well as the rest of our family will be bringing our vehicles to Freds from now on.
Terrible service, my girlfriend took the car up there for an oil change and its overfilled and the workers like to rev up the car for stupid reasons. So now my motor is misfiring and they wont do a thing about it
Great place. Great service. Great price.
Needed a quick patch and two other shops could not do it for multiple reasons. Got me in quick before closing and got tire fixed.
Yeah they are pretty good but they dont no how to talk to there workers like randy in the shop bill is a great manager an Darren was a cool boss
Havent been back because the guy behind the desk acted like I didnt have any money. Everytime they have to run to the warehouse for my stuff too. Lobos is cooler and faster
Always awesome for me!!
Great service. Very much appreciate the professionalism that Bill has and the excellent installation skills Boyd has.
They were super busy and understaffed, but very fast and so friendly
Very helpful. Willing to answer questions and works to get as good a price for the product as they can.
Just recently found that they do way more than just tires. Hit them up for ANY automotive repairs you need.
Fast service. Happy people. Good prices. Will definitely be a return customer.
They tried to charge me 400 dollars for parts I went home and bought from Rock Auto for under 100
Very happy with the service including the $10. coupon I found & cashed in from their web site. Only one concern, since my vehicle is a 2005, not sure how my vehicle will run with a synthetic blend oil that they use compared with the standard oil that older models are [as I was told] made for. I have always experienced excellent service through the years at both businesses!
Courteous employees and quick service
Went to Freddy to get a mower tire replaced. Quick service and reasonable price.
Not so cheap but knowledgeable. Very friendly folks. Long wait to have work done but once they take the vehicle back it goes pretty fast
First come first serve is their policy, witch works out good for me, never there a extremely long time. If they see something that they think needs fixing they will let you know and you can tell if you want them to fix or not no pressure👍
GREAT PLACE FOR BUISNESS!!
Ive shopped for tires at other stores and have found that Freds is always the best. Fast and friendly service. They stand behind what they sell. The prices are very competitive. The selection is vast. This is my go to tire store!
Very polite people and efficient. Place is clean and practices social distancing.
Great service
Terrible took way to long and then charged way way to much will never go back!!!!!
The employees at Freds Tire & Battery are no nonsense individuals. The three other companies that I took my truck to get my tire fixed. They all said I needed a new tire, and couldnt be fixed. I took it to Freds Tire & Battery, talked to Dennis, he looked at my tire and said lets hold off on getting a tire and see if we can fix this one. A few moments after they pulled it in, it was back in the parking lot, all fixed. Thats why I choose them to work on my vehicles over Walmart or any other company!
I was on my way back to the city when my tire was messing up I Google the first tire place in it took me here... Let me tell you this guys at this place love there jobs because they help me fast and put me back on the road. If I am back out there in Shawnee an something happens again to my tire I would go back to them in a heartbeat... Thanks again for fixing my tire an putting me back on the road..
Good people with good customer service.
I had a blowout on my way to work one morning. I was able to walk-in and get the tire patched up. The servers were kind and helpful, and the cost was only $15. The only downside was the wait. It took about two full hours. However, the server mentioned they were slammed and simultaneously had three guys call in sick. So Im assuming this was not a regular occurrence. Ill definitely be going back.
Fred’s is the best experience I have had at a mechanic. I had a brake emergency and when one Fred’s location could not help me they assisted me in coordinating with the other location, worked me in, did not try to upsell me, were kind and respectful and gave a fair price. As a female who has had the battering of mechanics trying to get me to buy things and services I didn’t need, I was leery but this was nothing like that - Fred answered, walked me through possible costs and timelines. He was a lovely gentleman who kept me entertained while I waited and gave me updates. He even introduced me to the mechanics working on my car and told them I was waiting. Hands down the best experience ever.
If I could give more than 5 ⭐, I would! Bill at the front desk was the nicest man, who never made me feel dumb with the questions or issues I had with my car. I feel like the prices were very fair, and he was honest and upfront about everything. The technicians even corrected a problem with my car that turned out to be a simple fix. I was so close to giving up on this car, but now I feel like I have almost a new car again. Thanks again, and I will keep coming back here for all my car needs!
Ive bought tires from Freds and had them do repairs several times. Their prices are fair and the service excellent. Staff are courteous and professional, the waiting area is clean and spacious, and they are very efficient. They also provide free wifi while you wait. Im a very satisfied customer!
Had a front end alignment done didnt take long at all, the Grand babies didnt even have time to get restless, it was less than $55 tax and all. Would highly recommend.
This is a great tire shop. The guys at the counter are very helpful and always friendly. The service is usually fast even though they are busy. They also stand behind the products they sell so you know you will be taken care of.
The employees were so friendly! I was driving across country and noticed a funny sound coming from my tire area and noticed my wheel well was hanging down. I came in about 30 mins before they closed and everyone was so nice and helpful. They zip tied the piece back on and let me go with no charge. Thank you guys!
Fast & Friendly service! They always do an amazing job servicing my truck! I highly recommend them👍
My wait for a oil change was no longer then anywhere else in town. Good service, friendly folks. I had coupons too, which they happily honored, and that makes my day. Next time I go Ill ask them to rotate tires too. Ive used them before for buying tires and theyve always come through 100%.
On my 1st visit, I left my car for an antifreeze leak. Several days later, I called to check status. Was told by Dennis that the leak was in my tank, but one could not be found for my 02 Buick. I pulled one up online immediately. Told them to check leak (apparently, they had done nothing at this point) and they saw a clamp that needed to be tightened. Went back a few weeks ago with my new used vehicle to have a tire replaced. Asked for that, pressure to be checked in all tires, and have tire warning light reset. Dennis had a horrible attitude, yet again, and talked down to me. As I was leaving, I noticed my tires (1was low) had not been checked or air added and light was still on. The nice guy that had worked on my car said Dennis had not given those instructions. Dennis is rude and unprofessional. Not sure where all the positive reviews are coming from at this location. Too many other choices in Shawnee, so I will not return.
The gentlemen at the front desk were very curteous and helpful! Will definitely be returning as a customer. Also fast service. 5 stars!!
Always fast Friendly service. I get my tires & oil change here. Great place, Great people!
Great value for an oil change & tire rotation. Mention you saw their $10 off coupon online & for my explorer oil change & tire rotation was only $28.
These guys are great.
We go here often for tire service. They are friendly, fast, and the prices are reasonable. They have some used tires. They have a nice clean waiting area with TV and free WiFi.
Highly recommend came and fixed a flat tire at Dexter axle yesterday for me very professional very fair price
They enjoy wasting your time and money, please call another company. I called and explained i had check engine light and he said we can help and i could drop off vehicle next morning and leave with them. Arrived next morning at 730 am with a ride to work. Older man just looked at me and stated i did not tell you that and we cant look at it. Staff are very rude and obviously dont want your business.
Ok. I can honestly say that I will pay double I paid just so I dont have to go back to this tire shop. I went in March 2017 and paid almost $1000.00 for 4 brand new tires, please know that we are a military family with one income. (June of 2016 we had to take in my 4 nieces and nephews so we had 6 kids to care for and since I have been unable to work due to multiple back surgeries and 6 kids.) We decided to trust Freds. We had a blowout on 10/7/17 while on our way to a military banquet with all out kids in the car. We traded out the new tire for the spare that Freds labeled as the best tire out of the original 4, this was not the case since the valve stem was already broken. We limped it off the highway and got to my mothers house just to find out that the new tire I paid for actually had a patch in it and they still charged me full price in March. My husband took it up today to have them check it and after waiting for 2 hours and still nothing he left to get lunch but when he got back they still charged him $15 to fix the hole. I am so beyond disappointed with this entire situation. I went to get new tires alone since my husband was in California with the military and this is how they treat woman and military spouses.
Good prices. Friendly service.
Oil change. In, out and not scared theyd mess up my oil change like Walmart did... And in top of that, more than $10 cheaper than the place in Seminole!
Fantastic service! Trustworthy people and great work every time
Very friendly helpful people that know what they are doing!!! With their new building can handle a lot more customers than they used to in there old building!! Highly recommend them to anyone!!!
Terrible experience with an alignment, and when I went back to get the problem resolved they showed no interest in helping me.
I have been taking my vehicles to Freds for years, and wont go anywhere else if i can help it. The guys are always willing to listen to whats going on with the truck and ask questions to clarify the problem. They get the job done quickly and get it done right.
They pay attention to details and have fair prices on most new tires and definitely on used tires. I have never walked out not thinking that I will never go back or that I was treated badly or unfairly.
As usual they were friendly, helpful, and honest. I wont go anywhere else.
Have been using the North location for years, they do a great job on repairs.
I cannot say enough about the service at Freds. These gentlemen have been working on my vehicles since 1992. The customer service keeps me going back and I am never disappointed.
Freds is the only place I will take my car for oil changes. I also had new brakes put on my car recently. They do not try to sell me something if my car doesnt need it. That means alot to me as a consumer. I dont know alot about cars and I know the guys at Freds will always be honest and do a great job.
I have had several tires repaired here and it is always great service. They are very busy and popular in Shawnee so it does tend to have a little wait time but worth the work. Ive never had an issue with anything theyve done for me. Thank you!
I had a simple (but urgent) fuse issue. I called my regular place, but they wouldnt take care of it. I took it to Freds. They listened to my long, windy story and had me in and out in 5 minutes. Theyll be getting my business from now on!
First come, first serve, no appointment needed, but go early, probably before 1pm.
Had a flat tire and they came out in 15 minutes. When I suggested the other tires may need to be replaced they checked them and said they were fine rather than selling me a completely set.
Great people. Fixed my tire and got me back on the road
These guys are the best in town. Super friendly and extremely helpful. I would recommend anyone to this place.
Its the best place to take your car for repairs. They know what they are doing.
As always..... excellent service !! Best place to go to get oil changed
I was stranded and came in and was taken very very good care of. I told them how much I had and they charged me half of what I had AWESOME and they was awesome about my dogs thank you guys so much
Like the last 20 or 30 times I have brought are cars in over the years for a oil change very helpful
Fast friendly service great place for automobile repair. Today fixed brake light electrical connection.
Super friendly staff . They always do a good job .
It was a grand experience I was 100 times over satisfied there so nice to you and helpful I went in to have my battery and tier pressure checked the got me in right away and I got a new battery right then and air in my tireGrate plase IV allways liked Freds tier and battery . I highly recommend them
Theyve been my GoTo tire shop for Years! Always treat me and folks i send there professionally.. friendly staff. They want to help you with your automotive needs.
Always helpful.
Very courteous and professional, always busy though, should get there early as possible.
Great people that dont rob you. Go out of their way to make sure you are taken care of.
Bought tires for my truck......good price and owner was nice
Good people ask for Daniel good guy and good work
I only deal with Daniel or Bill. They always help me out with anything I need even if they give me a hard time. They know me by name and they get what I need taken care of.
Bill and Daniel are always helpful. Great bunch of guys helping keep my vehicles on the road.
They are wonderful and so helpful