I applied for this insurance May 21st then decided to cancel it because I needed higher coverage. The cancellation was effective May 26. I requested a refund but out of the 159.25 dollars that I paid during the application, I only got 31.32 dollars check as my refund. It doesnt make any sense for a cancellation refund. They took to much of my money. This is not a very reputable insurance company.

The agent Heidi was very professional, easy to work with and Was able to answer my questions. Very happy with my experience.

Staff so nice place was clean. Everything went smooth 💜

Just love the people that work there!

Great prices and friendly customer service. Ashley Green will definitely be given as a referral to everyone I share my experience with.

Employees are great.

Dana and Ashley were were very sweet and down to earth. Very best experience I have had dealing with any auto insurance employee s.

Ms. Deirdre Roper was very nice and informative she made sure that i knew and understood everything i needed to know about the insurance plan i chose . Thank you

Wonderful Customer Service, Ladies always cheerful and always speak to me by saying my name.

I went to Direct Auto for some insurance and the young lady that sit in the back named Dana helped me out. She took time out to explain the coverages to me and how they would benefit me and she was so patient with me because I kept having her repeat everything but keep up the good work Dana I will be back to see you!!

Dana was so sweet and professional. I would recommend all my family and friends to go see her at Direct Auto.

Dana Sigmon came by my jobarketing and convinced me to come in to get a quote. Ive been with my insurance company since 1995 and never considered changing. After sitting down talking with her, I found out I can get the same coverage and a lower rate. I will definitely be switching to Direct.Thanks Dana!!!!

The most reasonable rates in my rural area.

The Service at Direct insurance is Great

Great really friendly

Awesome employees

Good to me