This is by far the best dentist I’ve ever been too. Wait time was a little long, but I’m going to attribute that to being a new patient. Staff was very sweet. Dentist was knowledgeable and definitely doesn’t try to do unnecessary work on you. Checkout was easy and my bill was explained in detail to me. Absolutely going to stick with these guys! Oh, and the couch in the waiting room was just right ;)
The dentist I saw (I dont recall his name but hes a younger guy) was excellent. Going to the dentist is never pleasant but making the best of a down situation can be a tough sell... But they pull it off very well.I went for a tooth extraction and it went smoothly. The Doc explained everything to me to ensure I wouldnt be surprised by what was happening. His novacaine technique was very good and I felt no pain during the procedure - when he was done, it was a surprise to me because I couldnt feel a thing.
The ladies behind the desk are awesome! Every room has a tv and the dentist will let you pick a movie (pretty decent selection too). The dentist are very informative too
Very friendly staff! The kids always have a positive experience.
The staff and orthodontist are very professional and are always kind, caring and hospitable. My daughter has zero complaints. She enjoys receiving her ortho treatments here!
This place has become like family to me practically. I walk in and they already know my name. They handle everything so smoothly with my insurance. The Dr is so knowledgeable and staff is always super nice. I got my crown replaced and they did a wonderful job. I have never left a dentist office actually happy but they made it happen. If I could give more stars I would.
It was very quick and easy I recommend.
Had to go to different orthodontics to have my post and broken tooth out. Really wishing to have it taken care of there. Everyone is very nice though.
Wanted to get my front upper teeth replaced and some other ones filled. The staff and doctor walked me through the whole process and the finances department also worked it out with my insurance. So that my share of the cost was affordable to a senior citizen like myself. I highly recommend this dental service to any and all that need or have dental problems..
I have been pleased every time I go to crescent dental. All of the dentists and staff are professional, courteous and knowledgeable. I will go no where else for my dental care!
Very satisfied with the professional way I was treated and looking forward with the rest of my work to be completed.
Doctor and office staff are pleasant and very professional. I would recommend Crescent Dental to anyone!
The staff is friendly and professional. I appreciated their courtesy and help with pre-registration. The dentist with whom I received my services was friendly, informative, and was excellent with my treatment. I also appreciate the financing options and offer of services. I’m very pleased and satisfied with Crescent Dental. I highly recommend them.
All 3 of my kiddos go to Crescent Dental for their cleanings, checkups, and orthodontic work. The staff is always very friendly and kind. Appointments sometimes do run longer than expected, but as a mom of 3 Im definitely used to that! Thanks Crescent Dental crew!
Great experience! I felt welcomed from the time I walked in. The front office clerk and insurance lady had joyful spirits. The dentist had an inviting comfortable spirit about him. He took his time and explained all things in detail. Valerie my dental hygienist was very informative and showed me in detail on what she was doing while cleaning my teeth. This will be our family Dentist office. Thanks Cresent Dental continue having yalls heart of Gold it makes the world a better place ❤
Going to the dentist is my least favorite thing, but Dr. Schwan is an amazing dentist! He is professional, understanding, and takes the time to listen. The entire staff at the Seguin location is exceptional. Their office manager is wonderful and makes the entire office feel warm and like family.
The receptionist was very helpful and well mannered. The xray girl was gentle and patient with my gag problem. The hygienist was kind and thorough. The dentist was informative and spoke in laymans terms. I got the cost of everything and look forward to a cleaning, filling, and new crown. Marie
I love this place they are awesome the Dr. And the staff ❤
Every step of the procedure was thoroughly explained and I was given the opportunity to ask questions throughout. I felt quite comfortable during the process and it took less time than I anticipated. All staff are friendly, professional and precise. I will keep Crescent Dental as my first choice for dental procedures.Lorri W.
We were treated promptly and with respect and courtesy. I brought my 11 year old for her second ortho consult, and the pricing was so much better than our first consult with another place in Seguin...they put her top braces on right then and there! I cannot tell you how grateful I am for their reasonable pricing and willingness to get the job done. Dr. Napoli made sure myself and my daughter understood the procedure and answered all of our questions in such a way that my 11 year old and I understand the gist of things. Very happy customers!!
Dentist caused permanent damage to the nerve in my sons tooth. And on two separate occasions I was forced to schedule one month out and they quadruple booked the appointment slot. Needless to say my children were skipped. I definitely do not recommend this place . The front office is rude and disrespectful to the clients. And the dentist that we saw obviously did not know what she was doing.
Everyone was very friendly and helpful!
The best dental care in town
Everytime Ive been here i have been treated very well. The staff and doctor is polite, friendly, attentive, honest and always helpful. They make sure you understand the procedures and pricing. The pricing is also fair and affordable.
Enjoyed the experience and the service. By all techs very nice and courteous and very informative thank you all.
Update- received a call from the manager, who apologized for the inconvenience and helped us find a good resolution.Just received a notice via email that weve had an outstanding balance from a visit over 3 years ago (said it is whats due after insurance). They stated they sent us letters in the mail, which they never have.
Everyone was super friendly, procedure went well and the atmosphere was great. I will come again - Thank you!!
Great people. Everyone is so friendly and concerned about your well being and comfort.
Awesome communication with dentist prior to procedure. Made as comfortable as possible. Staff super friendly. Won’t go anywhere else. Thank you Crescent Dental.
Very patient and understanding of me and my husbands needs. Hector is very thorough about how much we pay and helps us out. Dentist Elisabeth is great and makes sure i am not im pain. The whole staff is great.
The staff is amazing, always friendly and professional. I went in because I was having sensitivity with a tooth, we paid out of pocket for a crown and the issue was temporarily resolved. I went back several times to have them adjust the crown because I was still having pain and sensitivity on the tooth. I was always assured there was no nerve damage and they could not figure out why I still had pain on the tooth. I recently went to a new dentist because of a change in our insurance and they Informed me the nerve was exposed and I had an infection. I now need a root canal. I feel like the Dr at Crescent may have dropped the ball and now we have to pay even more out of pocket for a mistake they made.
Elizabeth Standerwick is the perfect blend of a highly skilled professional with a kind & wonderful human touch. She made the clinical perspective clear for my situation without being cold or talking down to me. Crescent Dental in Seguin is fortunate to have a dentist of her caliber.
Went there with tooth pain only to get X-rays taken and referred to a specialist....they called the specialist and he couldn’t see me for 2 weeks....this dentist here did nothing to ease my pain.....no antibiotics no pain meds nothing! Really a waste of money and time.....I WENT TO WESTPOINTE DENTISTRY IN NEW BRAUNFELS AND DR. COOK DID AN EXCELLENT JOB AND TOOK VERY GOOD CARE OF ME!Definitely will not be returning to Crescent Dental!
The staff here is always so friendly and relatable. Great music is usually playing plus big screen tv’s for movies while you wait and/or get worked on. Professional and safe atmosphere.
I was helped right away and explained what my treatment plan was also given a financial breakdown on what each procedure would cost and if I would approve. The staff was friendly and very professional.
Just got new dentures today and I feel great! They make sure u r safe.
Nice staff and quick service, but didnt ask me about my health issues in relations to covid concerns.
The staff here are awesome! Always fun to joke around with and make you feel right at home. I highly recommend this office for all. Your dental work! The Docs are wonderful at what they do!
Great experience. Very conscientious of patient comfort and safety.
Staff is very professional, they are awesome with my son and answer all my questions
This is the best dentist office that i have been to in 10 yrs. The office personnel is very personable and caring... I would recommend this place to everyone...
Crescent Dental is amazing! I hardly ever have to wait, the staff is always so helpful and nice, they always make you feel super comfortable and at ease when having a procedure done! Highly recommend them!
I had a great experience today! I am always anxious to go to the dentist but they did a great job making me feel at ease and make everything clear from the procedures to the treatment plan. :)
Was very impressed with the thoroughness of how I was treated. Thank you so much!
Any other medical office I have used has always asked me if I wanted a procedure since the time had enough time had passed so that the insurance would cover the procedure. X-rays were not needed so these were done, actually, for no medical purpose, and I was not informed that the insurance would require I wait another two months. I will use another dentist and will expect these x-rays to be sent to the new office.
Everything from consultation getting my braces and the people that work there are so awesome.
During these hard times dealing with covid and everything thing else the last thing I needed was a TOOTHACHE.Cresent dental was able to get me an appt. to help take my pain away, thank you to great customer service especially Kelly for her kind words and acknowledging my pain.
Everyone has been so nice from the moment I walked through the door. Definitely will recommend this place to all.
The staff are all friendly and professional. In the years going there I have never had anything compliant with their service. I would highly recommend Crescent Dental to my friends and family.
I like Crescent Dental because they have a great staff and are very friendly. 😉
We have gone here for years and they have been great! Dr Shawan did an AMAZING job on my veneers and crowns. Dr. Standerwick is who we normally see for checkups, and she is extremely thorough and knowledgeable. The rest of the staff is always helpful and kind. Overall great environment and experience each time!
Very helpful in keeping your teeth as good as possible
So far stopped the pain I had
No response from management and Will not work with you about appointments dates office people are dentists are great.
Staff is friendly. Fast and well explained plan of care.
I originally had braces through Crescent dental Seguin. When I decided to remove my permanent retainer on the bottom teeth(which originally cost me $150 to get glued on), I was given multiple different quotes for the price of the removal over the phone in a timespan of about a month. The price jumped from $150 to $250 then when I asked to speak to a manager she quoted me $300. This was the price given to me to remove a single lower retainer removal. For both upper and lower, it would have been $600. I decided to go to Dr.Colville who is only charging me $150 and thats including an office visit fee for not being a patient of his.Unprofessional and uncertain experience with crescent dental.Update*I was only charged $55 for the removal at Dr. colville.
Very quick and efficient service.
I was very pleased with every aspect of my visit. All the people are great and very professional. They took very good care of me and i came ouf of there thinking i have found the place that i wiil be coming back to from now on. Keep everything just as it is you have a winner
The staff & doctor are ALWAYS so nice and friendly! Very professional!
Great place,very nice helpful talkative answering questions comfortable environment very please, well go back and recommend:).
A great dental office. They got me in next day when a problem popped up. They listened to my concerns and provided a treatment plan. They are always friendly and keep up with insurance issues.
Very delightful experience all together. My kids love them
I just had a cleaning by the dental hygienist name Valerie and she did an amazing job! excellent customer service
Always first rate service on every visit, from the staff to the doctors. Dr. Standerwick is always so polite and has a genuine concern about her patients.
I was very happy with their work and the nicest people working there.
Excellent staff and Doctor will return
Best decision to switch with this office.. Great staff and very friendly...
Best dentist office in Seguin! I love my doctor, actually all the doctors there and they have always been super nice. The dentist that owns the dental office is very knowledgeable and has a great personality.
The lady with the red hair did not inform me if my brothers provider was not changed before the appointment the doctor would not see him. Waste of time.
Lots of smiles and friendliness, and I love my sweet lady dentist!
Edgar is very nice & makes conversation. he is also gentle on my teeth, i would recommend him for any patients!
Amazing dentist! The whole office is outstanding.
Great staff. Clean office. Dr.Napoli, Vee, and Tina are very nice, funny, and great with their patients.
Really love this dental office! Staff is always friendly and make me and my kiddos feel welcome!
Dr Napoli is a good orthodontist and is not really funny but I laugh anyways at his bad jokes because he’s cool💯👌🏼
Crescent Dental is a great place to come and get your teeth worked on. The staff is very friendly and patient. They are also great when it came to answering all my questions. I hope you can stop in and experience what I went through. Great service! :-)
I am very pleased with Crescent! They took the time to sort through my insurance problem and the dental experience was also done patiently and smoothly.
Five out of five stars rating from me. The wait was minimal, and I was seen as scheduled. The staff were kind, courteous, and sincere. Dr. Hole and her assistant were awesome!! It had been years since my last visit to a dentists office. I was a bit leery and intimidated by the extraction I was facing. Dr. Hole was reassuring and precise in the work that I had done. Crescent Dental in Seguin has made me a loyal patron. My family and I will continue to make our dentist visits at Crescent Dental.
Nice dentist but bad customer service.They charged me 50$ for reschedule my appointment even I called the day before the appointment,and another 50$ to make a new appointment.They said it is the policy, which I didnt know anything about it when I started with them.Well,guess thats how they keep the customer around, but I choose to find another dentist.Their cleaning wasnt good for my case.I couldnt eat after they did it for more than 8 hours because my mouth was so numb and had to go to work with nothing in my stomach.
My cleaning was quick and painless. You cant ask for much more than that.
Friendly Staff, Clean Office, Good Vibes. Great place for kids and adults!
Great Service. Got a good cleaning and a cavity fill. Found out that some major work I need to have done wont be quite as expensive as I anticipated. Very Professional Staff!
Ive been there 3 times with my kids and myself we all had good experiences. Friendly staff, Jennifer and the hygienist was very friendly and explain everything that was happening and what needed to be done. Also it was very kind clean.
Very friendly staff,ready to help you. Short waiting period.
Loved Crescent Dental I dread going to the dentist and put it off as long as I could before needing two crowns. I didnt feel a thing. The dentist was wonderful and the staff was so friendly. Its well worth the drive from San Antonio every time!
Crescent dental is the best dentist office! The dentist and all of the dental assistants are very kind and friendly. I love that they always remember me and my family.
Wonderful experience! Thank you.Your team was wonderful also. The best Dental care I have had in many years. You are number 1 .
I had the best experience working with the Crescent Dental team when they provided donations for Lehman HS in Hays CISD. They were awesome to work with and extended to help out with anything I needed. When I went to pick up the donations, I loved the clean and warm environment of the facility and staff. I will continue to lean on Crescent Dental for help in he future! They rock!
My permenant retainer came undone and they got me a same day appointment with the orthodontist. Fixed fast. Great doctor and staff. Im from out of town and dont live here
Very nice. I felt at ease. Definitely going back to keep my teeth healthy!!
Vey good service everyone is so nice
Always great! :-D
I hope they dont suck as bad at fixing teeth as their scheduling.You will be waiting. Bring snack and phone charger.
Personnel were very friendly and informative!
1ST TIME AT CRESENT DENTAL, THE STAFF WAS VERY FRIENDLY AND EXPLAINED WHAT IT WOULD COST ME IN DETAIL BEFORE GETTING ANY DENTAL WORK DONE. THE DENTIST MS. STANDERWICK WAS GREAT, VERY FRIENDLY AND HELPFUL TO MY QUESTIONS. YES I WOULD HIGHLY RECOMMEND GOING TO CRESENT DENTAL OFFICE. OH I FORGOT EVEN MELODY OR MELANIE (NOT SURE HER CORRECT NAME) THE HYGENIST WAS FUN TO TALK TO AS WELL, ID HIGHLY RECOMMEND SEEING HER FOR YOUR TEETH CLEANING AS WELL. TO ALL THE CRESENT DENTAL STAFF. GREAT JOB!!! THX. MICHAEL
The dentists and doctors are really nice
I had a great experience. They were very gentle with my teeth and made me not scared.
Great, had my teeth cleaned.
Very friendly staff, professional and caring, looking forward to them taking care of all my dental needs . Highly recommend them to my friends !
I have had a great experience at Crescent Dental. Dr. Hole and her assisant are amazing and wonderful. I always hated going to the dentist but after going to crescent dental I never felt like that again.