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Seguin Chevrolet
509 W I H 10, Seguin, TX 78155, United States
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Seguin Chevrolet

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Pa
Review №1

I was happy to have Samantha as the salesperson to work with. She was courteous, friendly and professional. She was patient with me and my husband while we shopped for our new vehicle. She walked us through the complete process and we left with a beautiful 2021 Chevrolet Traverse.

Am
Review №2

ADAM WAS AMAZING!!! He made the entire purchasing process extremely smooth from start to finish. We appreciated the fact that he skipped the phony sales pitches and went straight to the heart of what we were really looking for (vehicle and number wise) and did everything within his power to make it happen! In fact, we were so impressed with how genuine he was that we decided to move forward with purchasing not just one, but two vehicles in the same day! Adam Wiatrek is an incredible asset to your company and we sincerely hope that his efforts are well recognized and rewarded. Because of our awesome experience with him, we will definitely be recommending our friends and family to Seguin Chevrolet!

Be
Review №3

Everyone was very friendly and welcomingFrom the receptionist to Rolando in the parts department our sales person Adam helped make our experience at Seguin Chevrolet one to remember. We went home in a New 2021 Chevy Silverado 🤗 we will definitely be returning customers. If your in the market for a vehicle Adam is your guy.

St
Review №4

THANK YOU SO MUCH ANDY!!!!Can’t be thankful enough for the friendly environment & service I received! From the initial welcoming phone call I got till I drove away in a new car! Andy was so helpful and thorough through the whole process!!! I would highly recommend him when looking to find a new vehicle 🚗😊

Ro
Review №5

Sissy in service was very nice and polite. I had scheduled a appointment on line and for some reason it didn’t make it to dealership schedule. She very politely said not to worry the would take care of it. They completed the oil change and tire rotation in under 45mins. Thanks Sissy for being so caring and professional.

Sa
Review №6

I’ve purchased many vehicles before but purchasing a vehicle with Wilson at Seguin Chevrolet was, by far, the best purchasing experience I have had. I also eve enjoyed our chat in the finance department! It wasn’t high pressure! Truly a great experience and we will hands down, be coming back for our other purchases!

Ma
Review №7

Our Salesperson was Nathan Ochoa and he did a great job communicating everything step of the process. He was very patient and thankful that he called us back immediately and encouraged us to come in to show us the vehicle. Overall amazing experience and we walked out with exactly what we wanted. Thank you Nathan!!

Ra
Review №8

Diego was great thanks for helping me out on this brand new truck. You guys gained a customer for life. Hope this gets to the right person that can do something with this information. Thanks again Diego garcia!

Br
Review №9

ASK FOR CHRIS EDWARDS! I had the best experience that Ive ever had at a car dealership with Chris. He was the most honest, hardworking, thorough and down to earth salesperson that Ive ever had the pleasure of doing business with. He walked me through the entire process and made sure that I understood everything. He did not employ the normal salesperson tactics and jargon that I am used to seeing and I definitely appreciated that. I felt comfortable and confident with my purchase. I love my new Colorado and will definitely be buying my next vehicle from him. If youre looking for a vehicle, talk to Chris.

Je
Review №10

The service was AMAZING! Our sales representative Ms. Ida was a STAR! Ida was very sweet, kind, friendly, fast, and very professional. A true blessing to work with. Thank you to all the Chevrolet Team.

Ly
Review №11

Beginning to end I had the best experience purchasing my new vehicle at Sequin Chevrolet. My sales associate Samantha Hood listened to what I was looking for and was was very quick to respond to all and any questions. Not only did Sam find the exact vehicle I wanted but she was able to get me exactly what I wanted for my trade. Sam was very considerate of my time and even had my vehicle delivered to me because I was unable to make it to the dealership. At delivery she went over all the features on my new vehicle so I would be comfortable using everything. The finance manager Michael Crawford was amazing and very thorough with my paperwork and helping me decide what I needed to protect my vehicle and not have to worry about any unforeseen issues in the future. I will definitely be referring all my friends and family that are in the market for a new or used vehicle to go see Sam Hood at Seguin Chevrolet. THANK YOU SAM HOOD!!!! YOU ARE AWESOME!!!!

Je
Review №12

We were impressed that Seguin Chevrolet displays a Bible as you walk in the door and is also very appreciative of the military. Bryan, Ida, and Kevin were very professional, courteous, helpful, and accommodating.Bryan never got frustrated when we asked him to make several changes to our original deal. Thank you Seguin Chevrolet for a painless truck buying experience.

Ke
Review №13

Omar was very helpful and did a great job getting us in a new truck. Omar was very knowledgeable about all the features with the new truck and he helped us get everything set up.

Ru
Review №14

It all started with Mr Wilson Lugo welcoming me and my son making us feel comfortable and assisting me in what I was wanting not needing. From him helping finding a truck to Mike from finance helping with the numbers that I could truly afford. All I can say Seguin Chevrolet did not disappoint! Will definitely be back in the future. Highly recommend the dealership and Wilson!! Thank you guys.

Ti
Review №15

Thank you so much Flo and Ida for all your amazing help. I felt important from the time I walked into Seguin Chevrolet to the time I left. These 2 sure know what they are doing. Highly recommend them. Thanks for the AMAZING experience!!

Am
Review №16

My husband and I purchased a vehicle from Seguin Chevrolet with the help of Josie Serrano! BEST experience we’ve EVER had! Definitely a game changer! She gave us her all and did everything with the best of intentions. We were beyond pleased with absolutely everything. She treated us like family! By far...best decision we’ve ever made! Josie, THANK YOU for being so incredibly AMAZING! We adore and appreciate you!

Ja
Review №17

Great friendly service. Made recommendations that I needed without being pushy to buy. Even helped find the part for my antenna I needed as well.

Pa
Review №18

Very good experience. Our salesman Adam Wiatrek was very helpful. Enjoyed working with him. All the staff were great.

li
Review №19

The customer service is great. They are happy to help from the time you start browsing to the time they get you in your vehicle. Daniel Saenz worked hard with the manager to get me the deal I needed. I appreciate the fact that he was not pushy or aggressive but he got the job done in a very straight forward and persistent manner. Thank you Seguin Chevrolet! ❤

Br
Review №20

My experience was fantastic, thanks to Syble Kline. She assisted me in ordering my new Tahoe several weeks ago and then stayed in constant communication with me through the entire process. Upon arrival of my new ride, Syble had everything prepared for me to finish out the process. Seguin Chevrolet and Syble have a new customer for life in me! Thank you!

Je
Review №21

This was my first time at Sequin Chevrolet. I had an amazing experience. Josie Serrano was very professional and went above and beyond to assist me. She very professional and knows her job to the t. I will continue going to purchase vehicles and will surely recommend Josie Serrano. Your amazing Josie Serrano.

Ru
Review №22

I am 56 years old and have purchased numerous vehicles throughout my life. My vehicle purchase experience at Sequin Chevrolet was by far the best. None of my past dealership experiences can remotely come close! The people at Sequin Chevrolet were all very friendly and professional. My sales person, Jesse Ponce, was amazing! I was never pressured in any way. There was no hounding or playing the game of going back and forth. The whole time I felt as I was conversing with a very good friend!

Ma
Review №23

I was very pleased with my salesperson Wilson Lugo he was very helpful in finding exactly what I needed I highly recommend him Thank you again 😀

fe
Review №24

Exelent service, everyone was very kindJosie Serrano really helped us with what we were looking for she was also really kind to us.

Mi
Review №25

Ricardo was awesome at assisting us. He assisted me to the fullest. He was knowledgeable, courteous and friendly. I’d definitely recommend asking for him if you’re looking to purchase or trade!

Ro
Review №26

The 30 minute drive to Seguin was really worth the trip. Our salesman Maurice Lane was very knowledgeable about the selection of trucks in stock. Test drove the truck and he pointed out the features of the truck. He kept in communications with us throughout the purchase/delivery process. After we picked it up, I had a question for him and he quickly helped me resolve my issue. Highly recommend Seguin Chevrolet and our salesman, Maurice Lane.

Ve
Review №27

Amazing! Syble definitely went above and beyond for us. My husband and I left very happy customers. First time buyers too ! She was with us through it all even when it was almost the end of the day for her. She stayed with us through it all ! Thank you very much for making my husbands year and helping us! Will forever recommend her and will for sure be back to purchase more with her !

El
Review №28

The salesperson we had was awesome her name was Ida . We told her what wanted and she suggested let’s go look . Well to our surprise we saw the color of pick up we wanted but it was more than we wanted to spend. We went in side and sat down and then here comes Eddie he asked us if he could get to payment we wanted would we take it . He went back juggled some numbers and I’m happy to say we walked out with our truck. Ida and Eddie were great and awesome. Best people we have ever done business with at a car dealership.

Jo
Review №29

Syble Kline from Seguin Chevrolet has been my sales person for several years, she always goes above and beyond to please her customers. Its always a pleasure to stop in and see her even if Im not looking for a vehicle. She always has a smile, and a kind word for everyone. She truly is a blessing to the sales department at Seguin Chevrolet!

Fr
Review №30

Raymond and Sissy were very courteous and made my appointment go smooth.

Je
Review №31

My experience was great from beginning to end Sam Hood is awesome and very knowledgeable..

Lu
Review №32

I was in the market to buy a new truck talk to a salesman there and he never called me back. So I bought a truck from another dealer. Ordered a tire from them they never called back so I came to another dealer. Very poor service. Would not recommend to anyone.

Ro
Review №33

Arnold did a great job from the beginning to the end! Even went in on his day off to accommodate my schedule. Very impressed with the tour of the dealership and all the incentives that come with buying at Seguin Chevrolet. Great experience!

Mi
Review №34

Service advisor Ray Everhart was great, Service department on the other hand, second time that they don’t know how to reset the oil change button on the car’s computer system. Based on this experience even though you give me free oil changes for life, very doubtful I’ll be back and one of the reasons I change my mind about buying a new car from Sybil. Not her fault but the service department past the service advisor really has a lot to be desired

Ma
Review №35

My experience was great. Honest and very helpful.

Br
Review №36

Ricardo Lopez was excellent and offers great service in both English and Spanish!

Mi
Review №37

I visited the Service department to get my airbag recall resolved. The team was professional, timely, and made my visit the best Ive ever experienced. Savannah was very pleasant on the phone and greeted me with the same energy and courtesy when I arrived. Definitely a great experience all around.

Su
Review №38

Andy Irizarry helped us out this past Friday night. We went in just looking and ended up buying a new 2021 Chevrolet Silverado 1500. My husband, Stanley, told Andy to sharpen that pencil, which he did!We went back September 19th to pickup my truck, and before I knew it, Andy gave us an incredible deal on trading in my husbands truck for a new Silverado just like mine, plus Andy was awesome with my 7 year old grandson, Maverick, who was with is! Thanks Andy!!

An
Review №39

I have purchased two vehicles from here already and both my experiences have been great!! Samantha Hood really helped me with what I was looking for. She worked with me and got me into two vehicles I love. They took care of me and I appreciate everybody there!!

Al
Review №40

I was so happy this time around when I left from sequin chevrolet with the new vehicle I wanted..people here were so nice the ladys in the reception area greet us with a smile and that made us feel welcomeThe finance manager was an awesome gentleman took time to explain exactly what and why we were signing for.And our sales lady Ms Sam Wood she was wonderful she really help me and we knew she was doing the best she could so I could get into the vehicle I need it .The experience this time was I say easy and less stressful .h Im so glad I came back this time and we were serve by Ms Sam Wood And the finance managerMr Michael Crawford both awesome people great job I recommend you to ask for them.

Mr
Review №41

Had an appointment at 10, but didn’t get vehicle in until 11:30 . Also, I’m used to other Chevy dealerships that have advisors come outside to greet you and get mileage. I waited in the car 10 minutes before I finally went in. No one addressed me or made me feel welcome. I will not be going back for the lifetime free oil! I would rather pay! Also, I just purchased the car 6/12/21 and it Only had 41% oil. I should not have been there so soon fir oil as I’ve obly driven less then 2000 miles. Who sells a car with less then 99% oil? This dealership is the absolute worst!! I’ve been to small no credit having ones and big ones such as Henna, Chuck Nash, and Mazda and NEVER EVER, had such bad service as Seguin! The people are rude, you have to call multiple times and they have no integrity. We had to call multiple times after purchasing to get finance company info and account number. I spoke to the female manager Anna ( she was supposed to callback), left several messages for Anthony, Mike and Mr. Sims. I finally got my account number 9 days before my payment was due 36 days later). The ONLY good thing about the dealership is Rosendo Reyes aka Ro! He was pleasant and helpful . He sold us the vehicle. I contacted him a few times afterwards to ask questions and he was helpful. Thanks Ro for your help. I’m not quite sure how they would survive without him.

Vi
Review №42

Jesse made my experience at Seguin Chevrolet seamless and got me into a brand new truck! Mike C. also made the experience much more comfortable and smooth when completing my paperwork! Would definitely recommend Seguin Chevrolet to anyone in the market for a new vehicle!

Vi
Review №43

5 stars for sales, 1 for service. I have been sitting here for 2 hours, had a 7 AM appointment and it is now 9:05- for an oil change and my car hasnt even been pulled to the shop. I spoke to the service manager and about 30 minutes he sent a service advisor to let me know that my car would be pulled in and it still hasnt. Will get my keys and take my business elsewhere. Update: asked for my keys and at that same moment my car was pulled in, Ruben the service advisor did seem to be sincere in his apology.

Gr
Review №44

My advice would be to make sure you complete any transaction you have with them before you walk out the door. I purchased a vehicle from them and it was very chaotic and unorganized. After many rounds of back and forth we finally came to an agreement and I sat there for an hour waiting on the paperwork to get signed. Finally they told me to come back the next day to complete the transaction but to put a $100 dollar hold on the vehicle in which they would refund after I sign the documents. Well I went back the next day and signed the paperwork but have yet to get the $100 back. I cant tell you how many times I have called and been told it was on the way, any minute now. Still nothing and it has been weeks. These guys are very, very shady. Be warned.

Ti
Review №45

Hands down the best customer service experience we have ever had. Huge thanks to Ricardo Lopez for all his help on our purchase. If you are in the market for a new/used car Seguin Chevrolet is where it is at! Awesome atmosphere and genuine employees. If I could give them 100 stars I definitely would!

Re
Review №46

I had the best buying experience at Seguin Chevrolet! I drove all the way from the east side of Houston to purchase a car from here, and I dont regret it. Everyone was so friendly, and Ida made the experience super easy and quick. The whole process only took 3 hours, and they helped me get a great monthly payment, $100 less a month than my other car! I did not feel pressured to purchase extras I didnt want, and I left with a smile on my face. I definitely recommend this dealership!

Al
Review №47

I like to say Ida our sales person was really nice person to work with and was able to get me out of my other vehicle. And Im really happy with my new truck. Thanks again Ida .

La
Review №48

My team was awesome. They worked well to get me the truck I wanted to fit my family needs, they addressed all my concerns, and they were NOT pushy. I hate that more then anything in sales people. AJ and Josie Serrano went over and beyond to make it a good car buying experience. And when it felt like it was taken too long, Josie made sure she communicated with us to let us know what was going on. I truly appreciated the care.

Ma
Review №49

If I could give this review more than 5 stars I would! We went in with a small family vehicle and came out with TWO bigger family vehicles!! 😱 Big shoutout to our salesman BLAKE MARTIN!! Who made all this happen along with some help of his peers. We didn’t make it easy but he got it all done! Thank you Blake!! Highly Recommend!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ru
Review №50

I had a blast here at Seguin Chevrolet. Rosendo, Steph and the rest of his team know how to work well with each other and get you into something you are looking for. If not they can give you a goal to hit for the future. Looks like we found a new home for our future purchases. This dealership has changed a lot for the better after the new guy came in and is running it now. Ask for Ro. You will not be disappointed!

Li
Review №51

Ivan and Danny provided excellent Customer Service.. they made it a wonderful experience!!Ivan Perez personally delivered my truck on his day off, knowing I had no one to drive it back to my home, very accommodating!! I just enjoyed the whole experience.. and for the first time in 30 years I didn’t wait more than 4 hours for the whole process!!!

Dy
Review №52

Bad service ever we got a car their then after bank approved us a week past that told us to rerturn the car . Then my daughter in law got a car their it’s been two months almost she is paying it then they call her to return it. With no money back

Mi
Review №53

Bought my new truck (new to me) from Seguin Chevrolet with the capable and kind hands of Maurice Lane. The place was a mad house, yet the experience was by far the best ever in purchasing a new vehicle.I highly recommend any one looking to go see Maurice at Seguin Chevrolet.

Je
Review №54

Mr Diego Garcia the Sales Rep was very professional in handling our transition over into our new car, I will recommend him to those that are interested in buying a new vehicle. I thank Seguin Chevrolet for hiring people like this individual he made my day go smoothly.Thanks again Mr Diego Garcia

Ti
Review №55

I had a great experience here. My sales person was Ida Hofer, she was great. I went for one style of truck and ended up with a better truck for basically the same price! Ill definitely recommend!

Cr
Review №56

Friendly and great customer service at Seguin Chevrolet. Adam Wiatrek is a wonderful and will make sure your get exactly what you want. He helped customize the Tahoe we pre-order and kept us informed during the 8 week wait period for the vehicle to get in.Ask for him to help you purchase your new vehicle Seguin Chevrolet .

Ti
Review №57

Ro Reyes was the best. He really was able to help me find the right vehicle for my budget. He was very knowledgeable about the products and services for each vehicle we looked at as well as the cars themselves. He really worked his magic and got us a great deal on our new 2021 Traverse. As we walked around the dealership we were met by kind and helpful staff members who gave us their cards and asked if we had questions. They too were friendly and knowledgeable. I will definitely be back for our next vehicle and will recommend Seguin Chevrolet to my family and friends.

Ju
Review №58

Super easy and great communication. They had exactly what I was looking for and did not pressure me about anything. Maurice Lane was very thorough, answered all questions, and explained everything well. He was personable, upbeat, and attentive. The place was clean and busy and I could see why they were so popular and successful.

Ca
Review №59

AJ worked his magic also the other finance guys did their part thank you guys and I will be recommending every person looking for a vehicle to yall

Ju
Review №60

I am from San Antonio. Had appointment for oil & filter change at 8:00a. Didn’t finish until 10.30a. What’s the point of making appt.

Ra
Review №61

Rated 5 stars, the service provided by David the technician was excellent.Chuck the service Mgr. Also took great care of me.

Al
Review №62

We had such a good experience with Donnie (and also the finance manager who I didnt catch his name). Donnie made everything very easy to understand and was in constant communication to make sure we were able to purchase the exact truck we wanted for a great price. He was very professional and I wouldnt hesitate to purchase another vehicle from Sequin Chevrolet because of his great service.

Mi
Review №63

Just bought a new 2021 Tahoe. Our sales rep Gabriel Vega was awesome and made the process extremely easy and I was given a great deal on my trade. I live in Georgetown but Seguin was the only dealership around that had the Tahoe my wife wanted and it was more than worth the drive!

Ch
Review №64

I purchased a vehicle and very thing was good. I took my daughter to the dealership and she purchased a vehicle. I put a $1000 deposit down to hold the vehicle. The $1000 was never applied to the sale and I am trying to get my $1000 refunded. No one seems to be interested in talking with me about this. I have been told several times I would be called back and no one has called me back. I have left multiple voice mails and no one has returned my calls. I have been trying to get my money back for several weeks now.

Pa
Review №65

My experience with Sybil at Seguin Chevrolet whats wonderful she answered all my questions it didnt stop until she made sure I had a car Im so thankful you all need to give her a raise she deserves it thank you all

Li
Review №66

Adam W was our sales person. He was outstanding! He showed us around and accommodated our needs. We were looking for a Silverado for my husband, he sold us from the get go. He explained every gadget in that vehicle, Took us for a test ride, and was sincere and compassionate with us. He understood our needs and did his very best to try and fulfill them. The drive to Seguin was a bit of a hassle with construction on the highway, but it was definitely worth our while. I want to express my gratitude for him wearing his mask the whole time he was with us! He is definitely a Shining Star!

er
Review №67

Total ripoff 130+ for an oil change and tire rotation. Save some money people go to Val Mark. Only around 80 for same thing and they wash your vehicle.

An
Review №68

The customer service here is by far the worst. They had our suv for over a month. We brought it in and it needed a transmission after a month o fa them having it they told us hey we replaced the transmission but we broke off all the bolts to your catalytic converters so you will need new ones at the customer expense. They told me that the catalytic converters were rusted out and not repairable. So I come in to see what they are taking about and come to find out they just didn’t want to put in the work to drill out the studs and put new bolts they wanted to charge me for all new parts!

Ap
Review №69

Seguin Chevrolet is awesome! Priscilla and Lavon are great sales reps. It was a long processes but because of them fighting for me I was able to drive off the lot with a new car!!! Definitely recommending them to my friends and family. If your in the market for a new vehicle stop by and ask for Priscilla or Lavon, they will make the dream happen. Thank you Priscilla and Lavon for being there every step of the way!!!

Je
Review №70

Josie was amazing!! She helped get us what we wanted! Bryan and Ana we also amazing! We will come back for our next purchase!! Love Seguin Chevy

Ru
Review №71

I’m so glad I went to Seguin Chevrolet! Rosendo Reyes was an amazing car sales men! Kept me happy the whole time I was there. I told him the car I wanted and he said he would do everything he could to make sure I got what I wanted! Boom, I drove away in my Brand new 2021 Chevrolet Silverado! The whole process was amazing and my favorite part was the video at the end! Made me feel like I was part of the Seguin Chevrolet family!!! Again, Rosendo Reyes thank you SO much for taking care of me!

Ma
Review №72

Such terrible customer service, my vehicle has been in the shop for almost 2months+, one time we called they stated they were working on the vehicle, second time, the part we needed was “back ordered”, third time they stated that nobody ever ordered the part. every time I call to get assistance they “stated” that the they took care of it when in fact they’re did nothing. everyone here is either “sick” every other day or not in the office. customer service here is so terrible, never bringing my vehicle here again to the service department.

Ve
Review №73

Sales Rrep Josie was AWESOME!! No complaints with her. What I see not too good with the services, We are sold a package that includes tints, protection for the doors and my truck was not deleivered on same day, but two days later and only tints were installed nothing else of what was paid for on that package. I am not happy with the services, then when I went to finance dept, I was told I would get copies of my paperwork once I picked up truck, when we went to pick it up, was told that due to finance person not being available I could not get them and they now would have to be mailed to me.

Pr
Review №74

Sam was awesome, she really made me feel welcome and made sure I was happy with the vehicle I wanted. It’s was truly a fun two days, choosing a car and the length of the wait was okay because Sam made sure I was always informed of what was going on, and the music was a plus. I would highly recommend her to my family & friends. Thank you so much Sam

Mi
Review №75

Syble Kline is A-1! Best sales person ever! She made my experience efficient, effective, & I got exactly what I wanted! Please visit Ms Kline when you visit Seguin Chevrolet, she will take care of you!!

An
Review №76

Ro went above and beyond to make our buying experience as stress free as possible.

Mi
Review №77

Adam Wiatrek was extremely professional, helpful, and friendly our entire afternoon at the dealership getting our new truck. Would highly recommend him and Seguin Chevrolet to anyone!

Ma
Review №78

My visit with Seguin Chevrolet was the best ever! Adam Wiatrek was a great salesman and definitely made my visit worth while. I’ve purchased both of my vehicles with Seguin Chevrolet and will continue purchasing with them

As
Review №79

Definitely not worth drive or the wait. We just kept getting the run around, kept calling and tried to ask for a different salesmen and still no help, its like if we were being avoided so they wouldnt have to help us. It was one thing after another.

Da
Review №80

Blake was very helpful and his team, hope to do business sometime in the future, thank you

jc
Review №81

Adam Wiatrek was great to work with through the whole experience. I would recommend Seguin Chevy based solely on our experience with Adam. Great job.

Am
Review №82

Adam Waitrek was great. He let us drive a couple cars then spent hours working on the paperwork for the one we wanted when at the last minute we changed our minds. He rolled with it and found exactly what we wanted and we love it! The finance department got us exactly where we wanted to be with our payment. From beginning to end the service was attentive and helpful.

Vi
Review №83

I will say I just had a great call experience with the receptionist Amanda. Let me leave 5 stars and utilize my time to say she was ever so helpful, and answered all my questions. Not only was she patient she went out of her way to find the answers I needed that had been pending in regards to a recent purchase. She even took my information and called me back with exactly what I wanted. This is what Excellent Customer Service looks and sounds like. Actions speak louder than words, but when your in another city and all you have is the call it means the world to get assistance you need. Thank you Amanda!!!Great service deserves great feedback. May you be blessed 10gold for your kindness and concern. Thank you Lord for people who take their time to listen and assist!

Tr
Review №84

Buyer Beware! I purchased a used 2016 Jeep Wrangler from Seguin. I drove off the lot with a faulty tire sensor that I was told would be fixed before I left the dealership. I noticed the power steering going out during my first week of driving and informed my salesman. I didnt hear from service until a week later when I called the sales manager, I then heard from service that day. However I was continually pushed back due to lack of an available loaner vehicle. After two weeks of this I was informed I dont qualify for a loaner. I also discovered that the speedometer was almost 10mph off thanks to the officer who pulled me over and gave me a ticket for speeding even though I had the cruise control set. Fast forward one week and I no longer have a running vehicle due to the oil pump failing causing the engine to cease up. When I informed the dealership that the vehicle needs a new engine I was told, after two days of waiting, that they are offering no assistance. Perhaps they never intended to fix it and simply wanted to keep me waiting until I was outside the Consumer Rights Act 2015s suggested 30 day window? Without a doubt I would not recommend this dealership to anyone.

Mi
Review №85

If y’all need a vehicle give Jeremy Rocha a call so he can help you out!!! Will definitely be back again!! Thank you Jeremy!!!

jo
Review №86

I would like to thank Alex Castillo for an amazing experience in purchasing my Silverado. He was highly professional throughout the purchase. Answered all my questions and gave options in purchasing my vehicle. This Veteran is very pleased with the outcome and glad to have dealt with Alex. I salute you for your hard work.

Or
Review №87

Ram was our salesman & he treated us like family, he is a very outstanding salesman, also everyone that works there is so friendly, such a nice group of people

Jo
Review №88

Good friendly sales people they make you feel welcome and help you get in to a new vehicle. They went above and beyond to help me.

Ga
Review №89

Very easy to deal with, every other dealership I worked with wanted to get me to their location in order to discuss pricing. Jocelyn was able to get me estimates on the vehicle I leased via email and text. I drove 55 miles and passed several other GM dealers to go to Seguin Chevrolet.

Da
Review №90

My husband bought a truck there and they have been horrible with the military tag process and have even resorted to not even returning calls. My husband has been very patient and kind and they refuse to fix their mistake.

Cl
Review №91

Youll Have A Great Customer Service Especially Mrs.Olga And Andrew They Both Were Very Professional At There Job .Im A Very Happy Customer.

Re
Review №92

I just wanna thank Samantha Hood, for such great help in getting us our new Chevy Silverado 2021. Very helpful in deed and did the impossible for us to be able to drive out in our new truck! Thanks again Sam May the Lord bless for your great work you do in making your customers happy! 😊🙌❤️

Sc
Review №93

❣️ #ScarlettSuggests ... visit Seguin Chevrolet!🌟 I was on a road trip driving from Vegas to Florida and the oil change indicator on my new Tahoe came on while I was driving through San Antonio. I decided to stay the night in lovely Seguin. I called this dealership at 7am to see if I could get in, and the service manager was polite and got me in. He set expectations that the wait might be long but to my surprise, I was back on the road in no time.🌟 Exemplary customer service by Icesis!!

Ja
Review №94

Told us they had a car. Got there and no car. It sold long before we called. Tried to sell us a different car. We got a babysitter for them to play their games. I well never step foot there again. I went somewhere else and bought a car and a truck.

Li
Review №95

Gabriel was wonderful! Best buying experience we have ever had. he took care of everything and did not let any obstacle interfere with out buying process. would 100% recommend to anyone to go to yall and to ask for Gabriel.

Ja
Review №96

Jesse Ponce made the experience of buying my truck pretty much painless, and even delivered it to my house when it was ready. Buying a vehicle from Seguin Chevrolet and Jesse was a great experience.

Br
Review №97

Just a great all around experience from when I got there to the moment I left. I enjoyed the clean safe facilities as traded in my vehicle and purchased a brand new Equinox. I highly recommend this dealership to everyone I know.

Ju
Review №98

Best customer service Ive ever received from a dealership. Gabriel Vega provided excellent customer service! Gabriel made buying my new Chevy Silverado 1500 as smooth as possible. He is very friendly, knowledgeable, and professional. I will definitely recommend Seguin Chevrolet to family/friends interested in purchasing a vehicle and have them ask for Gabriel Vega.

Co
Review №99

Had a great experience with my salesperson, was able to get in and out quickly with a car that I love, a payment that works for my budget and confidence that all my needs were met.

Pe
Review №100

Eric is Awesome. He is Patient and takes into consideration the experience of the Buyer. Especially important to me when making a BIG purchase. Thank you again for putting up with my crazy schedule to get this done for me!!Was scheduled for a Service Appointment with Kody Fields he was perfect and very organized. He made the Service experience excellent.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:509 W I H 10, Seguin, TX 78155, United States
  • Site:https://seguinchevrolet.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Phone:+1 830-303-4381
Categories
  • Auto repair shop
  • Auto parts store
  • Chevrolet dealer
  • Car dealer
  • Car finance and loan company
  • Car service
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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