The team at Jackson Design-Build is extremely knowledgeable in both construction and design, making for a smooth and sensible collaboration. BUILD LLC has partnered with Jackson on previous projects, and we appreciate the expertise and personal attention they provide to each and every client, ensuring a successful outcome where everyone wins. As a company, they’re big enough to tackle complex projects, but small enough to give proper attention to the details. Jackson understands that effective communication is the basis of any successful project.

Jackson Design Build was our first choice for a three concurrent projects that took place between November 2019 and January 2020, and weve never had the slightest reason for regret. Weve been delighted with the results of all three projects. We were impressed with the professionalism of everyone involved, and the creativity and quality of the work was awesome.The design process of our complete bathroom remodel was thorough and thoughtful, and the end result is probably the nicest room of our house, now. Were awfully proud of it. Their designer found a way to create a space that looks like the bathroom Id been dreaming of; she has that gift of making you feel like youve suddenly acquired good taste and style.They remodeled our main bathroom _while we were still living all around their workspace_, and yet they were unfailingly cheerful and professional, and bang on schedule. They encountered unfortunate surprises, and worked around them like it was nothing. The job was pretty big, and quite complex; they basically completely removed one bathroom, enlarged the resulting space in the very center of our house, and built a complete, brand-new bathroom there; _while never seriously inconveniencing us_, nor ever letting on that trying to do all that with our whole family right underfoot was not their favorite thing ever.They removed a superfluous kitchen chimney partly in order to address some roof leaking around the flashing; you would never notice that there had been anything there, the work on repairing the roof and the ceiling was so well executed.Currently with all that, we needed suddenly to replace our hot water heater; they found a great one, of a kind I hadnt considered getting, but its been great and is a very good value. It was installed and working in no time.And in spite of what great service and quality they represent, theyre not even outrageously expensive. Theyre a great value for the money! And I know I said I had no regrets, but actually I do have one: I should have done that remodel sooner!

JDB was professional, courteous, flexible, and accountable throughout the entire design & build process for our basement remodel. We were hands-on clients - we provided a conceptual design to start with, we had particular preferences, and we wanted to self-perform chunks of the work. JDB worked with us every step of the way, providing alternatives, identifying potential pitfalls, and hand-holding when we needed it.The build team was great. They completed the project on time and on budget, with no unexpected change orders and no major problems. The team took accountability for the few small issues that did arise. They were supportive and flexible with the elements of the work that we did ourselves, giving us plenty of advance notice of their look-ahead schedule and identifying where our work would fit in to keep everything moving. Finally, it was clear that JDB took COVID seriously, and we felt safe throughout construction, which was critical because we were at home for most of the work.We highly recommend them.

We had wallboard dropping out of the bedroom ceiling and a leak in the kitchen as well. JDB discovered rot all down the west wall of the house and some problems with the south wall too. They suggested and used more leak-proof ways of dealing with construction details than we originally had while keeping the same look. Now we should be set for a long stretch of low maintenance. They did an amazing job despite dealing with Covid and the lead on our job going off to start their own business. I highly recommend them: everyone else thinks they are good too so theres a waiting list. When they get to you, youll get the same conscientious oversight of your job that they gave us.

I have the greatest praise for the team at Jackson Design Build. I benefited from their creativity, patience, flexibility, professionalism and, perhaps above all, outstanding work and craftmanship on the journey that began in early 2019 when they brought my entry and living room back from water damage to the plaster in my 1920s era house and then through the process later in 2019 of designing a bathroom that is a functional (in a tough upstairs space of angled ceilings) and simply lovely and flowing space and then the work in 2020 to realize that vision and update the rest of the upstairs at the same time. And all of this in times that we could not have imagined in early 2019 and that created challenges for finding a new way to work and live. Even with the necessary stoppage and delays due to the pandemic, Josh, Chris and the team at Jackson Design Build kept me up to speed on what was coming next and kept workers (and me) safe through the process. The depth of the whole team was stellar, from Lisa’s ability to connect with and foster my style, Josh’s calm management and Chris’s ability to track and get absolutely everything done no matter the challenge and on to the rest of the crew and the talented tradespeople, including Yuri, who worked tirelessly and with such creativity to make the tile even more beautiful; Darren, who created an oasis of blue; Brian, who exemplified patience and diligence on the electrical work; and the floor team, who worked and reworked quickly to finish just as the virus was shutting down everything. And I’d be remiss by not also praising teams for plumbing, closet design and drywall (especially in creating an arch to mirror an arch finished in plaster). Thank you, Jackson Design Build.