We went through Granite & Marble Specialties to order new kitchen cabinets and countertops along with countertop installation for our home. A lot of ordering was done via phone call or email but everything turned out so lovely in person. The countertop templating was fast and the quartz countertop install ended up ahead of schedule which was very nice! Kurt, Vera and Steve were so helpful and quick to respond to inquiries. Kitchen remodels are stressful especially if you DIY part of it like we did, but these folks did a nice job keeping us sane and on schedule! Now we have a cute kitchen that makes us smile every day.
We worked with Vito at the Kent store and he was knowledgeable, professional, quick with pricing options and we had a blast working with him! Their measuring and implementation were also professional, timely and well done. Kudos to the team at Granite & Marble- well done!
The Dream to update our bathroom and kitchen became true with Granite & Marble Specialties . If you on market to update your kitchen or bathroom with beautiful/quality tile please consider that company as a professional and quality orientated experts.Company personal is highly educated and will meet your criteria for all 100%.They also providing installation services. The installer was on time, professional and did an Amazing job matching tile picture on my wall (i will include process pictures for better understanding).If I can I would put 10 out 5 stars.
Had a really good experience with Granite and Marble Specialities customer service - (although I wont be using their service). I called to ask about a very- VERY- small piece of marble for a bathroom project and was interested in their remnants. The woman on the phone nicely explained that their remnants meant I would have to buy the entire piece and said that she thought it wouldnt be a good deal from me. She said that they have scraps for purchase at their Kent location, which would be a better fit for my needs. But she also nicely told me that Floor and Decor sold pieces as small as my need. Sure enough, I looked and Floor and Decor had a prefab piece that was the exact size I needed for a very low price. BUT I would highly recommend the customer service at Granite and Marble Specialties because I was treated so well despite being a very small fish.
I had Granite & Marble Specialties to do our residential home full kitchen and bathroom granites. Their final product and installation was to our full satisfaction. They did a great job, we were happy with their work results. We were glad that we picked them up to work on our kitchen remodeling. They were very easy to work with as they listened to what we wanted and delivered to meet our taste and satisfaction. They also provided valuable options without any pressure and guided us to choose what is best for us. During this remodeling we realized that they are a group of truly professionals, well experienced in their field with the latest technical cutting and polishing tools in their preparation facility. It is clear that their focus is to deliver a good job to the satisfaction of their client.For us they installed kitchen counter tops, a waterfall island, and our bathroom as well. All stones were cut properly at their facility and installation went well with no issues. I want to specially mention how perfectly the water fall island was put together, and looks great. Mr. Emerson who did our installation did a very good job; we appreciate all the Granite & Marble Specialty team working in their shop and filed for well-done job for us.We were so happy with their work on our residential home that we hired them again last month to do similar kitchen granite and waterfall island on another house for us. Again they performed very well and we were very happy with the results.With no hesitation I would recommend them for any kitchen remolding granite work.
If you shopping for the kitchen counter-top options or any other room designs, look no further. Save on your legwork. My wife and I have been visiting through numerous slab dealerships and shops specializing in granite and quartz installations in Seattle area.With Granite & Marble we ended up with full kitchen remodeling (90 sq.ft), plus pantry and laundry room, and now thinking about upgrade our master bedroom...This is the best service we could ever imagine.Kurt, Kressi and their team are very professional specialists. They overcome our expectations in design suggestions, slabs careful selections and prices. Every call was answered, every opinion was well received and responded on timely basis. Excellent job from start to finish!
They did a great job with small granite countertop for our laundry room! I was able to email back and forth with rep. To find the right piece. Inventory was viewable online. They came out quickly to measure, then only a week to install. Very happy with the results!
Very good to work with these folks. Quality work, very responsive, and on-time!A few things to be careful of, if youre in the market:1. they leave all your plumbing unhooked. i had to panic, not find a plumber, and use youtube to reattach all my plumbing, myself2. in my case, they removed old counters and left debris in many of the drawers. i wish wed know, maybe we could have managed.id use them again, just lessons learned
Kitchen remodel: Provided all the time we needed to look around their stock and ask questions. Purchased by the slab. Some personal concern initially, we had no idea what to expect and made a change twice, once before and once after agreeing and signing agreement! Connie was really patient with us and answered all my extra random questions. Measurement and install dates and times were as stated and on time. Install staff were professional and courteous, they protected my new flooring and cabinets. The seem for the counter can’t be seen unless you hunt for it - that was my biggest concern and they did a spectacular job! I highly recommend this company!
They have been so great to work with every time.....from Connie who helped me pick out and price my product, to Steve who does the scheduling and the guys that install. I am a nervous customer, so it takes a lot of patience and they always provide that. We have never been unsatisfied with not only the service but the finished product !! Highly recommend them
As soon as we started looking for an island top, Granite & Marble Specialties was the first company we just happened to see from the street while on a drive. They were incredibly professional, and it was such a relief not having to shop extensively. We loved one of their Quartzite pieces which looks like petrified wood, as it fits well in our mountain home. We HIGHLY recommend this company and wouldnt hesitate in using them again.!
I usually dont post reviews unless necessary but these guys made everything possible. I provided them layout, & rough dimensions and from start to finish the process was smoothly taken care of. I highly recommend using them.
We just moved to Washington and weve heard a lot of good things about this company from friends that have lived in WA for a long time. Really good customer service and we would do business with them again when its time for our bathroom to remodel. They did our Kitchen, by the way.
The entire experience was great! Quality work and all deadlines were met. I had quartz countertops installed and couldnt be happier!
I was looking for a more affordable option for quartz and this place delivered a good price AND very friendly, helpful, and fast service. Everyone was super nice and the countertops look great!
I had great experience working with Grane and Marble Specialties. I am very well pleased by the customer service provided. My bathroom countertop is finally finish and I cannot wait to get my kitchen counters done next year. Looking forward to working you guys again!
I’m so glad to have found this company. They did my bathroom countertop. I’m just beyond satisfied with their customer service & professionalism. I highly recommend!!!
The whole experience was fantastic beginning to end. Great communication, service and product and workmanship. After many other shops not even calling back this group exceeded expectations!Would recommend them highly.
Everyone was so helpful. Great place and large selection. Love that it was reasonably priced.
Very happy with our install! From the initial quote, thru scheduling and install, every team member we dealt with was professional, responsive, and personable. The install guys were meticulous. We ended up with the best seam and waterfall of any project. They followed up to make sure we were satisfied. Everything I am looking for in a contractor!!
We had a five star experience with Granite and Marble Specialties. Truly ! First was walking in cold to the Seattle showroom and being treated with respect and warmth. It continued with emailing of bids and plans and all in a timely fashion. COVID caused our construction plans to wabble and Granite never lost patience with us. The scheduling for template and then installation was handled with utmost patience and kindness and accommodated our schedules.The end product is beautiful, beautiful, beautiful!We are thrilled! Granite bid the job and met their bid to the dollar. They saved us money from other companies who bid our job as well. We really can’t say enough about this experience and this company . Every one was professional and delightful!
Five star experience from my first visit to the website through installation. I am a first time home owner having the fun of creating my space. The kitchen was old 1980 and the countertops were the last selection. The website is easy to use and it took me three months of dreaming to narrow down my choice. Vito arrived with selections and he did a wonderful job bring in the right samples to help narrow my choice. The installers and plumber were polite, professional, and took care to cover my new flooring. I am enjoying the look of my kitchen. no more old look but a clean modern look...love the sink and faucet Vito selected. He understood the look I was putting into my home. Installation took place a few weeks ago and my niece had to remind me that it is ok to use the sink and countertops. I just want that new look to last longer. To top off all this great experience, Steve followed up to make sure I was very happy. The before, during, and after customer service adds an extra star to my rating. I had already recommended the company to my manager and general contractor.
I want to thank Vera Griniiv at the Kent store for helping me select the perfect stone for my project, Brian McIlwain and Cynthia Vasquez at the Seattle store for helping me create the perfect design for my project, and the two fabricators at the Kent store who created my project. My project is beautiful and I am very pleased with it.Edward Shipman
This store is awesome, from the sales person, to the scheduler and the installers, all was done on time, as quoted and quality work. 2nd time we have used them and would use them again
We were very pleased with our experience with Granite & Marble specialties. They were prompt, professional and did an excellent job.I would highly recommend .
Amazing Work! Top of the line! Highly recommended! Great service! Professional install job! Thank you Granite Marble Specialties!
Glenn asked me to send him photos to give us a quote about polishing our marble. We sent an email back and he never responded. Emailed him again weeks later, no response. Emailed him five times over the course of several months and he wont respond. Truly terrible customer service - dont waste your time.
We got our kitchen countertop quartz and backsplash done. Curt was quite helpful and got us the stone as per our style and within our budget. Highly recommend Granite & Marble for such services.I must say the service was outstanding, the quality of product was as amazing and overall installation within time and clean work.
Dealing with them of worst experiences in my life!!! Chris came to our home to show us sample and to measure. He sent us a bid which was simply a contract with a total price—no material/labor breakdown. This was strange, as I wasn’t sure that I wanted them to fabricate and install. And, in any event, it was impossible for me to compare prices with other vendors. When I asked for a breakdown, he disappeared. Stopped returning phone calls or emails. When I went to their Seattle showroom, I was connected with Millie that they don’t like dealing with insurance companies. This, despite the fact that I’d already received the insurance funds, and payment would come directly from me. She indicated that she’d get back to me but she did not. Something is very strange here!!!!!!
Weve picked Granite & Marble Specialties based on the good Yelp reviews and never regretted it. The whole experience of working with them was excellent. Our primary contact Kurt was very professional and friendly. He gave us a lot of good advices on what designs and colors would and would not work in our kitchen. He was always available when we had questions and quickly addressed any concerns.The person who was doing the template was on-time, efficient and friendly. He finished the job quickly. The actual installation crew consisted of 2 persons team who removed old countertop and installed a new one from 9am till 4pm. The quality of their work was very good - we did not have any concerns. What we also liked was that the whole process from getting a quote until the installation did not take much time. Our kitchen looks way better now.
We picked Granite & Marble Specialties based on four months of extensive research, interviews and reference checks. This was one of the best decision we made in our life.The total experience of working with them was out of the world. Kurt was very friendly and gave us a ton of good advice on selection of material, colors, styles and much more. Kurt was always available when we had questions. Kitchen remodeling is once-in-a-life-time decision and we loved the way he helped us make very educated decisions.Installation was best experience too. Installers were very professional. They took care of my hardwood floor so well that there was not a single scratch to my newly done hardwood floor. Installation in my house was very tricky due to shape of my kitchen. Installers patiently worked through all the nuances and finished installation on time. Kitchen was left spotless clean after the work.The entire process was very fast and efficient. We had our countertops installed in 10 days after we selected the granite.Total price of the project was very competitive and we are very happy with quality we got for the price. Thanks Kurt and thank to Granite & Marble Specialties. You rock!
We had an excellent experience working with Granite and Marble Specialities to replace our kitchen countertop with granite. We worked with Kurt on this project and he was very prompt in getting things scheduled. They had quick turnaround time and were able to switch our kitchen countertops in just a day. Our entire kitchen was down for just 1.5 days!!! The quality of the work was also excellent and overall it was a very pleasant experience!