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Hermanns International Auto Service
10017 Aurora Ave N, Seattle, WA 98133, United States
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Hermanns International Auto Service

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jo
Review №1

Great work. My go to auto repair shop.

De
Review №2

These guys are the BEST. Honesty rules here as Victor saved me hundreds of dollars, taking much time and energy to diagnose a headlight issue. Thank you for amazing service and your honesty. I will be back!!

Ji
Review №3

Bought a 1999 Mercedes and took it there for an AC problem. Im a pretty experienced amateur mechanic and could have repaired it myself but didnt have the time. They called back with an accurate diagnosis and reasonable repair options, recommending that we try the less expensive one first. I would not hesitate to use them again. Only problem Ive had is they get busy and sometimes dont answer their phone on the first try.

Ro
Review №4

Took my car in for multiple oil leaks. Took them over a month to fix the leaks. Picked my car up and 10min down the road the car started leaking oil all over the ground. Took my car straight back to them instantly. My car is still there and has been for almost 2 months. (3 months including the initial repair).They refuse to contact me. Im always the one to call them asking for updates and I have to call 3-4 times in a row to get an answer. Their voicemail box is full. Ive already paid them over $1700. Thinking about pressing legal action.I just want my car back and fixed as I paid for.If anyone can help me. Id appreciate it.Hermanns, do the right thing. I just want my car fixed.

Br
Review №5

As a man who knows virtually nothing about car repair I often find it VERY intimidating when trying to price parts and service for my vehicles. After speaking with a couple of friends about options I heard Hermanns come up more than once so I decided to give them a try. I was not disappointed.The pricing was great, service was performed timely, and they were extremely flexible with scheduling. I do not hesitate to rate them a 5/5 as they really went the extra effort to make this as painless of a process as possible. If you want your car in the best of car and want a great deal do not hesitate to call Hermanns International Auto Service.

Do
Review №6

Victor is one of the most honest mechanics Ive ever met. Their shop went above and beyond are both myself and my daughters vehicles.

Ma
Review №7

No one likes to shell out hundreds of dollars to fix an unexpected car malfunction, but Hermanns made the process easier with affordable pricing, knowledgable staff and a speedy process. When my cars AC went out during a particularly hot spell, Victor recharged my AC quickly and it was significantly cheaper than some of the other places Ive looked at. All the staff was easy to talk to and they really knew what they were talking about. Hopefully I dont have another car problem anytime soon, but when I do, Im definitely coming back to Hermanns!

Ch
Review №8

Fixed my headlights for free in five minutes, and also looked up the best price on tires for me, also for free, at the same time. Really helpful. I havent had any major work done there but they definitely made a great first impression.

N
Review №9

Not very often I post reviews, but this place is amazing. No thrills, just good ol fashion mechanics doing awesome work.

Br
Review №10

I want to preface by saying these guys are extremely nice. Unfortunately a good personality doesnt fix your car. I took a 1970 Opel GT to the shop to get it running. It ran fine previously, but sat for a while and I was pretty sure the starter choked. Normally I would do the work myself but I was moving in four weeks from the day I brought the car in and just needed to get it on the road so I wouldnt have to trailer it.Well after calling several times over the course of the month the car was at the shop I finally got the car back two days before I had to be out of my house to move more than 100 miles away. I believe the work was incredibly overpriced but I was thankful to finally get the vehicle back. Unfortunately I was extremely shocked when I got in the car to go to my house and the brake pedal went straight to the floor! I made it home, barely, to discover that the car had no brake fluid in it! The brake system was in perfect working order prior to sitting at the shop. I called to discuss my concern with the shop and I was simply told the brakes worked fine for them. That could have caused a major accident! Then when I was driving the car to my new house the vehicle began to shake violently while driving down the freeway. I only made it 10 miles or so before pulling over, thinking I was losing a tire or something. I had to park the car because it was undriveable. It absolutely did not have this problem previously. I am not sure what it is yet, but its scary.So while they did get the car running and seemed extremely thoughtful, the time it took and the cost, along with the downright dangerous problems I am dealing with now sealed the deal for me, I will not return.

Ro
Review №11

Had a complete engine failure so needed a new engine. Victor gave me two options with approximately a $2000 difference in price. Told him my driving habits and asked what he would do if it was his car. Without hesitating he said he would recommend the cheaper one. That meant a huge deal since I dont think a lot of mechanics would do that. They were extremely helpful to the point where when it took a little longer than anticipated, they provided me with one of their personal cars to use until mine was ready. I will tell everyone I know to go see Victor.

Vi
Review №12

Having had bad luck in my search for a good car mechanic, I gave Hermanns a shot. Despite my vehicles notorious issues, they were able to diagnose and pinpoint the cause of my high idle problem, and I was sent on my way without being hassled to buy parts or other services. Its hard to come across a shop that doesnt swindle you for something, so Hermanns has definitely earned my trust in terms of reliability, efficiency, and quality of labor. I will be returning for all my basic maintenance and servicing of my vehicle.

Th
Review №13

I have always had good service as this Auto place, they are very friendly and their customer service is fantastic! I also highly recommend buying vehicles from them. They will give you very good and competitive quotes on services, not to mention they always treat you like a valued customer. Some auto places just dont care about you and only care about your money.

Jo
Review №14

They didnt do anything to my car. I thought they were. Going to fix my transmission. And say said it was something else and now my transmission still slipping. Horrible

Ma
Review №15

Hermanns will now be my go-to carhop when Im in the north end of Seattle. I own a Subaru and dont like taking it to shops that dont specialize in Japanese/foreign cars because I have always gotten better service and care at those which do. I recently moved to the Greenlake area and was looking for a new place to take my Subie for regular maintenance. I took a chance on Hermanns from a word-of-mouth recommendation, and Im really glad that I did. They were upfront and prompt through my experience, and Im very pleased with the service.

Ty
Review №16

I am not much of a car lover, so I find my appreciation for repair companies like Hermanns goes through the roof when I get sideswiped or have a window smashed in the night, both of which have happened recently.Not only was the work done according to my busy schedule, my car looks flawless. Definitely contact this place if things go wrong on the road for you, but hopefully youre luckier than Ive been!

Ca
Review №17

They were the nicest people I have ever met. Warm, friendly, knew exactly what I needed and was able to help me explain my problems without making me feel like a woman. lol. I especially loved that they were flexible as to when I could drop off my vehicle... especially with my crazy work schedule!!! I would definatley recommend Hermanns Automotive to anyone looking to repair their car!!!! CALL THEM FIRST!

Ra
Review №18

Ive been taking my LR3 to Hermanns ever since the warranty ran out. Ive been very happy with the quality of the service and the fact that theyre always conciderably lower priced than the dealer. What i like best is that, most of the time they can get me in and out on the same day and I can get a ride to work fromt them. Its also nice to pick up a freshly washed car.

Ja
Review №19

Hermanns International Auto Service at 6800 Roosevelt Way NE in Seattle (between 68th St & 69th St) has some of the best customer service out there in terms of auto care services. I had heard that the staff at Hermann’s International Auto Service was skilled but I was unprepared for how nice everyone was. These fine folks specialize in German, European and Japanese vehicles which make them invaluable to anyone who owns a foreign car.My parents were visiting recently and their car started giving then problems. We stopped into Hermann’s on the recommendation of a friend who is also a mechanic but doesn’t work on foreign cars. My parents needed to make sure that the repairs would get them back to California and they did and then some. My dad reports that they have had no problems since. I would recommend using this car service.

Di
Review №20

I recently tried Hermanns for the first time and Im sold. Having recently moved across the country, I was in need of a new mechanic and hesitant to trust anyone new. I like to think I know a fair amount about cars but Ive still been put in situations with questionable recommendations by mechanics. Here I never felt like they were trying to sell me anything I didnt need and my repair was completed quickly and efficiently. They even went out of their way to work around my work schedule. I will definitely return.

Ei
Review №21

THIS PLACE IS A RIP OFF!! I brought in my 2001 Subaru Forester with a noisy wheel sound. They replaced a rear wheel bearing for $500 and the noisy wheel sound is still there. When I complained that their $500 repair job didnt fix (or even diagnose the problem), the owner just shrugged. I honestly dont believe that anyone test drove the car first, to hear the noise, nor did anyone test drive the car after the supposed repair - or they would have heard that the wheel noise was still there! The owner offered to look into the problem again, but there was no way I was going to give them any more money. The replacement of the rear wheel bearing was clearly just a dishonest way of charging for a repair that probably wasnt needed, and certainly didnt fix the problem. I wouldnt recommend trusting this place!

Ma
Review №22

I recently took my car here for new tires and a check engine light that wouldn`t go off. The staff were very patient and knowledgeable. They took the time to explain to me why the check engine light was on (and how to get it to go off). They also took the time to talk to me about the process for replacing my front tires.I went in expecting to be taken advantage of because I know nothing about cars. However, they didn`t charge me for anything but the labor on changing and rotating my tires. Thanks Hermann`s.

Mi
Review №23

Paid 1/3rd of what the dealer wanted for the same repair. They did a great job and I will definitely be back for any service needed.

Ke
Review №24

Nice people, initial impression is lacking to say the least.

Vi
Review №25

Honest service at reasonable prices

Ka
Review №26

Nice people

Information
1 Photos
26 Comments
4.3 Rating
  • Address:10017 Aurora Ave N, Seattle, WA 98133, United States
  • Site:http://hermannsauto.com/
  • Phone:+1 206-795-1841
Categories
  • Auto repair shop
  • Auto glass shop
  • Brake shop
  • Car stereo store
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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