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Orkin
7410 E Helm Dr, Scottsdale, AZ 85260, United States
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Orkin

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Sa
Review №1

Such a happy customer! Logan was absolutely fantastic and so brave. We had an infestation of black widows, plus their eggs, on our patio. Logan was fearless and very thorough while spraying the patio and throughout the house. Other companies spend about 2 seconds spraying your home but Logan spent a good amount of time getting all the spots. Glad we found Orkin!

Ne
Review №2

We just moved into our first town home and Edward H. assisted us, he was really nice and knowledgeable! I work from home and he made sure to call before arriving as well as calling to let me know he was outside so there were no disruptions. I really appreciated the help and assistance given today! It was truly exceptional customer service! ☺️😊

Da
Review №3

Highly recommend Orkin for all of your bug needs. I called this morning and they came by this afternoon for my first servicing. Customer service is very responsive, and the online account servicing is also very simple to use and accessible. Very fair pricing. The guy who came to our house, Sergio, was extremely nice and went above and beyond for us

B
Review №4

Ive used Orkin for the last 15+ years.. Theyve been great!! Always come at the same time every month. Have done a fantastic job managing the bugs, spiders, snakes, rodents, etc.. over the years. We live in the smack dab middle of the desert & its crazy how many things we see. Most I can identify, some I cant. The border they build around the house is what keeps up living almost bug/etc free inside the house. They go out of their way to address any problems we have (inside or outside) quickly. Always give great references for any problems I have or need addressed. I recommend them to anyone moving into AZ. I couldnt live without them! Im terrified of anything that doesnt belong in the house. Next level terrified! Theyre the only reason I can stay in a place like AZ that has so many creepy crawly things like lizards, snakes, scorpions & big spiders! Thanks Orkin! Youre the best... Theyre great with payments as well. Any time my accounts are hacked or I need to change payment, theyll always reach out & work with me to get it resolved, with no interruption of service. Over that amount of time, its happened several times! Dont hesitate!! Call ORKIN TODAY!

Ju
Review №5

Very easy to set up service and very responsive. Was first month using them but I expect good results. Tech was very professional and pleasant.

Ni
Review №6

Rob is such a kind person as well as an excellent representative of Orkin. He was quick to respond and came to help us as soon as he could. Great experience and we will absolutely be calling him again!

Ca
Review №7

Top notch customer service! I called Sunday afternoon (most companies are closed on weekends) and they were available until midnight. I reported what I thought might be a bed bug problem from recent home purchase. I spoke to live person and Monday morning had block from 8am to 10am. Joe showed up within the first hour. We walk through every room, flipped mattresses and emptied out the bag I had vacuumed. While it wasn’t bed bugs, (thankfully) there was no push to proof otherwise. Home just needed regular service. Joe acknowledged they are not the cheapest, which I knew. However, as an business owner, I want to ensure customer obsession for my tenants by proactively maintain the property and getting immediate response when they encounter an issue. Orkin demonstrated that and I gladly signed up for monthly service, so my future tenants have great service. Thanks Joe and team!!

Da
Review №8

Keifer is very professional, efficient and knowledgeable. Hes extremely thorough and polite too. Greg our inspector is as well. We really feel like we not only have great products but an awesome team that backs it. Thank you so much. Keep up the great work!!

Sh
Review №9

We’ve been a customer of Orkin for the past 7-1/2 years. They have always been responsive, professional and thorough. Highly recommend.

La
Review №10

Orkin comes to our home 6 times per year to spray the property. We haven’t seen one bug, scorpion, or other creatures inside our home ever. The technician is courteous, friendly and professional. We appreciate the texts we receive from them alerting us of upcoming appointments, day of reminders, and to tell us when they are on their way. We’ve had a very good experience with the company since becoming home owners 5 years ago.

Re
Review №11

Orkin has been with our family for over 20 years. Rob is practically a part of my family. Always responsive, always so helpful and trustworthy. I take great comfort in all you do for us. Thank you

ro
Review №12

Excellent service & experience with Orkn for about 20 years.

Sh
Review №13

I called them late in the day and they arrived early the next morning. The technician was polite and friendly and completed the job very fast. I will call them again if a need arises.

Ka
Review №14

It was an easy experience. Joe set everything up, gave me a great rate, and made sure I felt good about my service plan. I am very pleased! Rob the tech was great and very nice! Overall very pleased.

Vi
Review №15

Ray is excellent. He’s been Orkin professional for years. He’s professional, responsive, knowledgeable and friendly. He is why we stay with Orkin

Ji
Review №16

The technician was polite and professional and listened to my concerns and addressed them promptly.

St
Review №17

Terrible service and support as Manager was to call back with specifics tied to type of bug in house. No call in spite of promises. Complete rip off.

k
Review №18

Rob is fantastic. Always on time and totally professional.

CH
Review №19

Jonathan Was very courteous, informative, professional, took time to speak with me, we wore protective booties and mask, and explained the procedure. Scheduling an appointment online was easy. I got a call right away regarding appointment and was kept informed as to the service details via text and email. Technician came on time.

Ph
Review №20

Excellent service each time. Will come back in between if necessary. We’ve recommended the service to our neighbors as well. And we love Ray!

Ni
Review №21

We had an obvious roof rat issue - where the rat/s were coming into our home! Orkin was very responsive and came to our house quickly. However, all they did was lay traps - rather than doing that and closing up any access points where these rats were getting into the home VU the roof. Would’ve liked to have everything done at once - but that’s how they get you to keep coming back multiple times during the week/month.

Yu
Review №22

Sergio was helpful & courteous. He sprayed for scorpions and other insects. Glad he’s our new Orkin man!

Wi
Review №23

They came as promised did the inspection without problem. Polite, informative. I have no complaints.

M
Review №24

Rob is terrific! Very accommodating and addresses any concerns immediately! Excellent service!

Ni
Review №25

Very professional on time and work was performed in a timely manner

Ch
Review №26

Rob is our service provider. he is always friendly and on time. we also appreciate his thoroughness.

Ch
Review №27

Ray is always professional and very helpful. It really helps he knows our property and how to treat it. He is a great guy and feel comfortable with in and outside our house.

Li
Review №28

I had moved into a new construction home and saw ants almost right away and a few spiders. I called Orkin and Sergio was out immediately. I have not seen one live bug in my house since then. I have been here for 4 months now and have them treat my home but-monthly. I have a small dog who is unaffected by treatments which was a major concern I had. I will always keep on this schedule.

Ka
Review №29

Very nice and I was extremely happy how confident I am of the work. Can rest now 😃

Ch
Review №30

Sprayed for bugs. Very good communication and very efficient.

Sh
Review №31

Courteous and easy phone interaction followed up with same-day service for a rodent problem. Service technician was polite, informative, receptive and performed agreed upon previously explained procedures.Peace of mind regained after five minutes conversation and diagnostic inspection.

St
Review №32

Rob is awesome. Totally professional!!!

Ki
Review №33

We have been with Orkin for many years and they have always provided good service. They respond to your calls and questions quickly and when they come out to your home, they send notifications they are on their way and again when they have arrived. Our Orkin inspector, Cameron, is very courteous and does a great job. Its nice having the same inspector always come, he gets to know your issues and can address them accordingly. And always, if something unexpected comes along, he is just a phone call away.

Ni
Review №34

Have used orkin for years and love that I get the same tech, ray everytime. Always on time for our scheduled outdoor pest control.

Ro
Review №35

Technician is very knowledgeable, thorough, and efficient. He does a very good job and shows respect for owners property by wearing shoe coverings while he is in the house. One of the best.

Jo
Review №36

If you ask me for any more feedback, I will cancel my contract with Orkin.

Ce
Review №37

Excellent, professional, customer oriented experience. Joe is excellent! Clone him!

Di
Review №38

The service techs who installed the traps for the termites were friendly and got the job done. Treatment seems to be effective, I’m not seeing any more termite tubes. The main phone number to Orkin have friendly efficient people who follow through. I’ve had to get 4 traps moved and tried contacting our original sales guy, he won’t return calls or help with whom I should contact, from the beginning I’ve found him unfriendly. Once again I called the main number and am getting help. It’s been expensive but effective. Hopefully I’ll get a new rep.

Cu
Review №39

The service had been good and I was pleased with the work. Quick and non-intrusive. I was scheduled every 2 months at $70 per service. I changed it to a quarterly service. Unbeknownst to me, they increased the fee from $70 to $102 for the same service I was getting, but less times per year. Since I just send the $70 after the service I never open the invoice. I just received a call letting me know I was $32 light on my payment. I was never told the price would go up and cant understand why it even would. That is not how I wish to work with any company. I told them to remove me from their continuing service. I will find another pest control company.I was offered an opportunity to speak with somebody after posting my complaint, but with no way to contact that person unless I post my name and address on this forum. Called Orkin and went nowhere. Ended up leaving a message to somebody in corporate. Brilliant

Ki
Review №40

I live in the desert mountains and have not seen a bug around my house since Ive been using Rob at Orkin. He usually only sprays the outside because I asked him to as I have animals and prefer it outside and it covers the inside of the whole house. Today I was picking up rocks and moving them to other places and I cant even tell you how surprised I was to see there werent any bugs underneath any of them! Crazy right? I love me some Orkin!!

El
Review №41

He sprayed my yards three times and that was it he never came inside and he never did the Attic. In fact the job he did on the outside I was very dissatisfied. I still have please the same as I had before I had him come. I would never use this service again. Theyre willing department is trying to say that I owe them money for the last visit which is not true. And then they tried to continue to come back I guess just to run my bill up higher but thank God that I caught them before they sprayed because I did not ask them to come back. Like I said I still have please Im going to go get some spray myself and do it myself.

Ev
Review №42

Orkin is a 5 star business and my technician, Jerod, is definitely a 5 star tech! He always asks how things have been since his last visit, he’s amazing at explaining everything we are doing proactively and he does an awesome job of making sure all the unwanted critters stay out of my house. He’s even super sweet to my wannabe “vicious” little yapping furkids!

Su
Review №43

Our family - even our dog - liked Sergio. He is super kind and pets the family dog. I havent seen a single bug inside my house.

AJ
Review №44

Beware - they send an additional sales guy out to do unnecessary termite inspections. And the guy made my wife feel very awkward when he was in the master bedroom saying he knew we were not going to continue our services past seven visits. Will not do business again!!

Ro
Review №45

Sergio is prompt, thorough and professional

Ro
Review №46

Jonathan is very professional and knowledgeable! Very happy he’s our normal tech.

Me
Review №47

Inspection was performed efficiently, courteously and and without any drama.

Ra
Review №48

It was very good

Pa
Review №49

Orion did an admirable job filling in for Jerrod our usual technician.

Jo
Review №50

The tech was great! Very knowledgeable. We tried a few other’s but they did not work out.

Sc
Review №51

He killed the rodents. With poison. It was glorious.

La
Review №52

Very professional and helpful technicians.

De
Review №53

I could not have been more satisfied with the professionalism, knowledge, timeliness and efficiency of Miguel and Orion.All of my questions were answered completely, and I had many.I would recommend Orkin and those two employees to anyone needing pest control.When I have the followup, I would like to request Miguel again.Deborah

Br
Review №54

These guys go above the the call of duty!!!

Ka
Review №55

Still have spiders but less than the beginning

Su
Review №56

We think Cameron is a kind and courteous person and he has been our Orkin representative for many years! He is knowledgable and gets the job done! I would recommend him for a raise in salary!Thank you, Suzanne and Jim Marlin

Le
Review №57

Adam and Eduardo are amazing human beings. My dogs loved them and they were super courteous. They were prompt efficient and very conscientious about their job. I would use them again in a heartbeat. You can even ask for them by name... I would.

Jo
Review №58

Rob is awesome and a pro

Ad
Review №59

Excellent service. I would highly recommendOrkin. Ray, our agent is very helpful & respondsefficiently to our needs & any questions we may have. -Adrienne Haines

An
Review №60

I am so happy I took out a year’s Service with Orkin. All of the staff are very courteous, professional and very knowledgeable and they respond quickly with calls and texts. It’s comforting knowing my house is secure from unwanted critters.

Ha
Review №61

Well, it took the inspector about 20 or 25 min. to go though the entire house . if you at the report it shows nothing bad. I think for these few minutes and the charges are exuberant and robbery. I did it for goodness of my hart to arrange the so called inspection and give Orkin a chance to give the employee an income .

An
Review №62

Adam is professional, competent, conscientious, and kind. It’s always a pleasure working with him.

Ca
Review №63

Inspectors are kind, courteous and professional. Customer service representatives for scheduling etc are polite and efficient. Thank you Orkin.

Da
Review №64

I cancelled you over 2 months ago

Bo
Review №65

The technician was very friendly. But, he seems to not work to the bar as we expected. We will see if his work really brings a good result as reviews said. Then my review may need to be changed.A few weeks has passed, we haven’t seen those bugs at all. Hopefully it will last. We are very happy with the result. So I change the quality of service to 5 stars.

Ji
Review №66

Full perimeter spray.

Bu
Review №67

Very pleased with the workmanship exhibited by the two man crew that came here today.

Jo
Review №68

I have used other big name and local companies, Orkin has been the only company to take care of the pests. I have had scorpion problems in the past and only Orkin was able to fix it. They also took care of rodent and a bee hive. The professionals that have come to service my home have been great.

Ri
Review №69

Super courteous and professional.

No
Review №70

Very nice job j

Ti
Review №71

Great to take care of all your pests needs. Worth the money.

Je
Review №72

Friendly and very easy to schedule. You call, they answer. Pretty simple!

Je
Review №73

Our Service man Jonathan is absolutely wonderful always goes above and beyond

So
Review №74

I’ve been with Orkin for a few years, and I’m really happy with the service. The techs are all friendly and knowledgeable, they schedule my service when it’s convenient for me, and they always make additional visits in between my scheduled services if necessary.

Li
Review №75

Always sends a reminder text and shows up on time. When I’ve needed to reschedule they are always accommodating. They are efficient and personable.

Er
Review №76

Its a no brainier. Theyre worth every penny. Dont pinch costs on pest control. These guys will value your home and your peace of mind in it as much as you do. Thanks for having my back Orkin Folks!

Je
Review №77

The technicians are always incredibly friendly and they just know a lot and answer your questions without making you feel dumb. Also when I called because I was confused about my appointment the lady was soooooooo nice and helped me right away.

Do
Review №78

Love your excellent service and the very friendly and professional technicians. They are great. I really appreciate the electronic notices before they arrive and their emails after they have completed the service. My local Orkin provider is doing a fantastic job.However, I dont care for Orkin Corporates billing practices at all. Most companies this size accept electronic billing. Not Orkin; my bank has to send them a check. That takes an extra week for Orkin to receive their money. Very confusing to me.

Pa
Review №79

Moved into new home & found bugs on day 2. Customer service rep was delightful & had a tech out there the next day. Oryan was amazing. Very professional & knowledge & thorough. Went above & beyond our expectations. Was also very conscious of COVID 19 exposure & wore appropriate equipment. Definitely recommend!! Thanks Oryan

Di
Review №80

Sergio is very competent and courteous. I appreciate his service and care he gives our home. I would highly recommend him to provide Orrin service for your home.Dina Brudenell Altman, MD

Su
Review №81

Great company and great service. JARED is awesome and helps out. Listens to issues that are currently happening and comes up with solutions that work. Highly recommend.

Su
Review №82

I am so impressed with this company! I have been fighting “springtails” for the last year with no good results. Orkin comes out and the problem is solved! As soon as I called the office the staff knew exactly what I was talking about, had dealt with them before and with great results.Their tech Ray came out. I liked him instantly. He knew what he was talking about, took care of the problem in a timely and professional manner and had a great sense of humor! So was very pleasant to deal with and knowledgeable. I liked the fact that he gave me the long term plan so I knew what to expect on the coming months. They are “Rock Stars”!

ke
Review №83

I have been using Orkin Pest Control Service for 20 years and do not even remember anyone other than Cameron. He has taken care of rodents and bees efficiently and timely. I prefer Saturday service butdue to my retirement schedule I have had to reschedule lots of times. I dont like early morning appointments either, but rescheduling has been simple, easy and accommodating. And not once forgotten. I always receive a reminder call, and his time of arrival is always very close to my appointment time. His personality is very respectful of customers, calm, gentle and is a great listener. He always takes the time to be congenial and shows that he is genuinely interested in his customers.

Ch
Review №84

The pest control technician Jonathan Beasley was professional and knowledgeable and easy to work with. I would definitely call Orkin again if the bees return!

Ja
Review №85

Very thorough and professional, they came out right away.

Ro
Review №86

Great service, great about looking for and then correcting my pest issues.

Ma
Review №87

We have been using Orkin since moving to Scottsdale in 2014. The prior owners also used Orkin and raved about them. They have been fantastic. They always call the night before they come. They always check in to see if there is anything new. They have done a great job. The best test of this is that we have not had any pest problems! We enjoy the team and trust them. I highly recommend this group!

Li
Review №88

Very good first experience with Orkin, we called and scheduled an appointment for the same day and the person who came out was quick and friendly!

Ed
Review №89

Orkin does a great job every month!

Ja
Review №90

Rob has been providing my service for years and he is always punctual. He is thorough and friendly.

Ca
Review №91

Miguel did an excellent job of explaining what he was doing and why. He was extremely thorough and professional.

Vi
Review №92

Very responsive and attentive. I can count on them to be there when promised. Very trustworthy and thorough as well. I recommend them 100%.

Jo
Review №93

I had Orkin come out and install termite traps at my house. The service we received appeared to be great and they were efficient and professional.However, a few weeks later I noticed that they dug a hole and punctured my irrigation drip line. They didn’t even bother to tell me this happened, and even left the hole exposed without filling it back. The termite trap was then installed a few inches past this and covered up with dirt.After running my drip line, I found two other areas where the drip line was punctured and the termite traps flooded with water. I’m disappointed they wouldn’t have informed me of this, or had the awareness that this was an issue.

La
Review №94

I love my Orkin technician...Kiefer! He is the best!

As
Review №95

Excellent friendly service!

Al
Review №96

Orkin technician - Eduardo Herrera, was very polite, worked efficiently, and took time to report his inspection findings in a professional manner!

Ke
Review №97

My Orkin Guy is great. He is very friendly, knowledgeable and communicative. He goes out of his way to make sure we always have the the protection we need. Jerod is someone who takes pride in his work and will go the extra mile to make sure were happy.

Ly
Review №98

Ray has been thorough and helpful. Wonderful man to work with.

Ma
Review №99

I have had Orkin for at least 20 years and have always had the best service. Just recently my representative changed and the new girl Ellie has been wonderful. I had just one small issue last month and she responded so quickly and professionally. Very very happy with my service!

Ma
Review №100

Real cool guy to work with appreciate the help the wife will be happy

Information
14 Photos
100 Comments
4.8 Rating
  • Address:7410 E Helm Dr, Scottsdale, AZ 85260, United States
  • Site:https://orkin.com/locations/arizona-az/scottsdale?utm_source=local&utm_medium=local&utm_campaign=LCL0321
  • Phone:+1 623-401-4372
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
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