I had a great experience shopping online at E.D. Marshall. Hugh was a very helpful and responded to emails very quickly with answers to all my questions. He also takes the time to chat on the phone and is always on the look out for the customers best interest. I highly recommend for all your watch and jewelery needs.
When a job is well done I think in today’s world it needs to be recognized! I recently worked w Hugh Emmer @ ED Marshall in Scottsdale. I was looking for a new watch and Hugh was awesome. No pressure, very dedicated in helping me find the perfect watch and the best part he was willing to work with me regarding price and trade in. If your in the market for a new watch I encourage you to give Hugh a chance to earn your business. I definitely will be a repeat customer.
Just wonderful people, so kind, so professional, Rebecca was amazing to my wife and I. Ill always go to E.D. Marshall for my wifes special surprises.
There are many Omega dealers to choose from in the U.S. You can do business with any of them. We are fortunate here in Arizona to have E.D. Marshall and, in particular Hugh Emmer as a source for honest and fair deals on new Omega watches. I recently purchased a new (3861 movement) Speedmaster and the experience was top-notch in every respect. I never felt pressured and every question I had was answered and discussed. What a pleasure it is to go watch shopping and work with people who know their craft and have a genuine appreciation for your perspective as a buyer. I will continue to recommend Hugh and his team as a source for fair, honest, and always educational interactions. If you are in the market for a luxury watch, then E.D. Marshall needs to be on your list. And so does Hugh Emmer. Whether you buy a watch from him or not, I guarantee the experience will be worth it. Highest recommendation (and I dont give them lightly) and FIVE STARS all around.
I was able to sell some silver I inherited from my father. After much research, I found E. D. Marshall and I felt confident in their reputation. I was greeted with a positive smile and was helped out during my visit. They were extremely professional and trustworthy in their dealings with me. They made it a positive experience for me; thats the kind of customer service that builds loyalty.
Being somewhat of a watch collector, I’m careful about who I buy from. I’ve been buying watches from Hugh Emmer here for years. Main reasons.1. He’s HONEST first, a salesperson second. He will always steer you toward or away from things, always looking out for your best interest..I always appreciate that.2. He is FAIR. Prices are always competitive.3. You never feel buyers remorse when you leave!4. He’s extremely knowledgeable.The only items I don’t buy from him are items he can’t get.HIGHLY recommend ED Marshall, and Hugh.
We are very pleased with the purchase of our Raymond Weil watch. We received it in a timely manner and would recommend it to others.
Theyve taken excellent care of me. I really had no idea what kind of ring I wanted, so when I came in with a picture and they made the ring exactly how I always pictured it, I was thrilled. Their jeweler was also really nice, he was able to recreate the ring exactly as I described it, and he did it with such care. This is the kind of service that you expect from a boutique jewelry store.
I had a great experience with the jewelry shop. They were friendly and helpful as I learned more about my inherited piece of jewelry. Im so excited about their helpfulness and honesty that I continue to buy from them.
Ready to make a fashion statement? The ED Marshall Jewelers Pave Panther Enhancer is a perfect piece for any occasion. With its clean design and just-sparkly-enough stones, it will have everyones attention.
I have been a customer of E.D. Marshall and specifically Hugh E. for many years now. My first trip was to look at pre-owned time pieces and my experiences have been fantastic! I’ve purchased several time pieces, amazing 1 of a kind items for my mother and others as well and always, always, always make Hugh my first call for anything I’m looking for! Shop local and shop confidently, great values, great people!!
I have bought and sold numerous watches through ED Marshall and have always worked with Hugh Emmer in this regard. Both the store and Hugh have always been fair, honest a d transparent about prices. Hugh is a consummate gentleman and is highly customer centric. The store has a great selection of new and pre-owned watches and it’s just a enjoyable experience browsing their fine watches and interacting with Hugh
My wife bought me a Ball watch from E.D. Marshall 12 years ago. I have had it serviced twice at E.D. Marshall. After the last service the chrono “buttons” were extremely hard to press then the reset button fell out of the watch. I went in the other day to have it repaired and they told me they have nothing to do with Ball anymore. Didn’t even tell me where I might be able to have the watch repaired. Poor customer service after spending a few thousand dollars on a watch and soliciting their business over the years (my wife’s Rolex maintenance also). I was very disappointed and would look elsewhere for my dream purchase of a Ulysses Nardin.
Hugh Emmer is the best! An expert when it comes to watches of all types and brands, I have bought many watches from him over the years and have always been treated fairly. Highly recommended.
The selection is very limited. If they special order a bigger size of something in their inventory, the saleswoman did air quotes... nonrefundable. She stressed special orders and resizing an item in their inventory (again air quotes nonrefundable )it would take more than 3 weeks. I felt pressured to make a quick decision with their limited selection. She was interested in my jewelry repairs, but not my estate jewelry I wanted to sell. I chose not to do business with them.The owners commercial are far from what you find in their store at Scottsdale/Shea.
The ED Marshall Jewelers Pave Panther Enhancer is a beautiful piece thats perfect for any occasion. Clean and simple, this piece will make a bold statement without being too flashy.
Im an avid watch collector and have been working with Hugh for nearly 15 years. The service has always been top notch. Sometimes I buy big, sometimes I buy small, many times I buy nothing. In todays e commerce world its hard to find reasons to visit Brick and Mortar stores but if you value an experience and creating memories I recommend visiting the store.
I had called from Tucson about a watch I was interested in, I spoken with Rebecca and let her know I was coming up there later that week. She actually set the watch a side for me until I was able to see it. Once I saw it I know I wanted it, but if not for Rebeccas perfectionism and her slight price adjustment, I might not be wearing it right now. Thank you Rebecca and the team!
The diamond bracelet was absolutely gorgeous. The stones were so sparkly and the way it looked on her was perfect. She is a very petite woman, but this bracelet fit her perfectly with just the right amount of dainty bling. She loves it and is wearing it daily!
I took in 4 tiffany pieces including 14kt rose gold T for tiffany bracelet and at least 25 other peices, the buyer offered me $500 for everything 🙄. I didnt accept of course they claim to pay the highest prices in az but dont be fooled.
If you are in the market for a watch or other jewelry, I cannot recommend anybody more highly than Hugh Emmer at E.D. Marshalls. Hugh knows as much about watches as anybody I know. His experience in the industry is unparalleled. Hughs best quality, though, is that he is trustworthy. So, if you want a positive experience buying a watch, see Hugh!.
Fashion forward and ready to shine, this piece is perfect for any occasion. The clean design is just enough to catch everyones attention- without being too flashy.
The ED Marshall Jewelers Pave Panther Enhancer is a fashion forward piece, perfect for any occasion. Its clean design shines just enough to grab everyones attention.
I recently purchased a beautiful preowned Omega Seamaster Aqua Terra 150M from Edmarshall Jewelers. I cant say enough about the service and attention I received. The transaction went smoothly and I received my watch quickly . The quality of the watch is excellent and it is better than advertised.
The best watch I have ever owned and received many compliments from friends on its looks.
I had a wonderful experience with E.D. Marshall Jewelers. I was searching for a specific watch that fit my needs, and E.D. Marshall not only offered the watch at a reasonable price (including shipping), but they also took time to answer all of my questions and concerns regarding the purchase, which put me at ease.
I have purchased Girard Perregaux Laureato Automatic 42mm Stainless Steel watche from ED Marshall in Scottsdale, and I am very impressed with their level of service. ED is a true professional who knows his products and is very responsive to questions and concerns.
I had inherited some silver from my father and every way to sell it online seemed sketchy. After further searching I found E. D. Marshall and figured it was my best shot. I was correct. Walking in I was immediately greeted and helped out. I met Brenda W. She was absolutely lovely and trustworthy. I was there for about 20 minutes and felt respected by the staff the whole time. Thank you Brenda!
Had an excellent experience working with Hugh Emmer over the phone. He was kind, easy to talk to and delivered exactly what he promised. Shipped via overnight delivery and I couldn’t ask for anything better. I would recommend anyone looking to buy a new or preowned watch to contact Hugh who will work with you to find the timepiece you want at the price you need. Just an A+ experience in every way and I hope to purchase from Hugh again in the future.Buy with confidence. E.D. Marshall will take great care of you!
I scheduled an appointment for 9am and as 15 people walked into work at 9am, they said there was nobody to help me and not sure why someone would’ve scheduled me for that time... Unfortunately they did and I drove 30min here and 30min back. Waste of time and gas. Horrible service. Will sell my jewelry elsewhere
After shopping around online for the best deal and becoming frustrated with out of state dealers I decided to try E.D. Marshall for my watch purchase. I spoke with Sergio over the phone who was very easy to work with. He gave me all the numbers I requested and thats exactly what I paid when I came in.My only regret is wasting time trying to get a better deal out of state, just start here!
They have been my Jewelers since 2008. Bought my first piece with them and I keep coming back for more. They are reliable, have great quality and great prices. Their jewelry is unique. They sure do know how to make a girl happy!!
Great experience! We are returned customers and bought some canary diamond earrings from ed marshalls a few months ago. While they were cleaning up our previously purchased canary ring noticed that one of the prongs was damaged and fixed it while we went for lunch. Now we have matching canaries; one new and the other like new! We’ll be back for sure.
I have bought my jewelry from Ed Marshall for over 25 years now. The pricing is always fair and they never hesitate to clean and polish my diamond rings, making them look brand new. Larry, the jewelry designer, made a custom Golden pearl ring surrounded by diamonds and when I asked 2 other big jewelers how much it would have cost to have it made, they quoted me MORE than double what ED Marshall charged. I am most happy with this business!
Worst Experience! Dont come here. Dont sell your jewelry here. They rip you off and give you 20 cents on the dollar for what your jewelry is actually worth (if you dont know what you have or what its worth - which is most people when selling gold.). I also Went to their coin department over at scottsdale coin and the manager is the least professional manager ie ever seen. Rudest guy Ive ever seen in my life too. His name will Gil. Worst attitude, and treated me like garbage when all I wanted to do was buy some silver eagles. DONT COME HERE!! GO to valley coin, first national bullion, or phoenix coin shop down the street instead!!!! They pay more too for silver and gold. Ive never seen a more sleezy business model where you pay your customers more money for the items they have (70-80% of the melt value of the jewelry) who are educated on the gold market prices vs only paying (10-20% of the melt value of the jewelry) and rip off the un-educated who dont know the gold market prices to put more profit in your wallet. Terrible Business Model!
Absolutely love my new watch, thanks for all the help
I purchased a pre-owned Oris Aquis watch from E.D. Marshall. The experience was awesome!! I bought the watch on a Saturday and it arrived beautifully packaged on Monday. Superb price and the watch was in pristine condition like advertised. I would highly recommend them!!
Sad to have to do this but enough is enoughHad a ring “triple dipped” for a white gold finish. Got a call that it was ready to be picked up and it was horrible. Had to be sent out again (right before the wedding)🤬 Still wasn’t happy after I got back. Of coarse it did not hold up well at all! They do not take care of other people’s possessions. This was my grandfather’s wedding ring and will one day be my son’s ring. Do not trust them with your jewelry.Took some silver coins in and was shocked by the offer... by far the worst offer out there. Greasy pawn shops made way better offers😤Every time silver is up they have sleeves of silver. Every time it drops in price- “oh I only get what they send me” (Surprise,Az) Scottsdale is responsible for the inventory at this location.Zero values & customer care is nonexistent.Finally got around to reading their reviews and can’t understand how this company is still operating.STAY AWAY- Anywhere but this business
I cannot recommend ed marshall enough!! My fiancé got my engagement ring from here and they made the process so easy and fun. They have the most beautiful selection of jewelry vintage pieces and earrings that I absolutely fell in love with and ended up as an impromptu purchase. No regrets =) lovely pieces.
Let start by saying this is the first time I have ever done layaway. Its was awesome, melissa made everything so easy and she is so nice, they have so much to look at. thank you for everything. I love my gold chain, if you havent been there your missing out. We will be doing business for a long time. Thank you again
After visiting a handful of name brand stores with my fiance I realized that shopping for her engagement ring and our wedding bands would not be easy. The service and lack of knowledge at these stores threw up red flags. After some research, I found ed marshall . The moment we walked in, we were greeted by their incredible staff. I got all my answers to all of our questions and made us feel at ease with our purchase. I also want to point out that they have awesome natural lighting in store. They arent relying on their lighting system to sell their merchandise like other stores the stones sparkled in the sun. If you are in the market to purchase any type of jewelry I highly recommend ed marshall.
I was visiting relatives in Scottsdale back in December and wanted to look at vintage pieces to purchase as a Christmas gift. I couldnt ask for better service from the staff. Their knowledge and attention was the best. I look forward to another visit when I return.
I will never go back too this place ...Waste of time...they were not too nice..
It is rare that I will take time to write a review...but really must stop and do so for our experience at E.D. Marshall in Scottsdale. There are many jewelry stores to choose from, but a referral from one of the most world renown jewelers to E.D. Marshall came as a surprise. “They” wouldn’t be bothered helping us with “their” mistake...but Jennifer at E.D. Marshall did. She took the time to understand what we were looking for and find absolutely perfect solutions! Style, Quality and Value...four different pieces of jewelry to make the perfect wedding ensemble at a very reasonable price... Thank you Jennifer for attention to detail and caring that we received exactly what we wanted. Save yourself the trouble and the games... We found we could have exactly what we wanted and not waste thousands on the millions in advertising... A box may be pretty...but it’s the jewelry that you wear....and are proud to show off! Thanks Jennifer!
I recently purchased an engagement ring from somewhere else, however it was slightly too large for my fiance. We took it to ed marshals jewelry to be resized. They were extremely nice and ensured that we were taken care of. They pay very close attention to every detail and the ring fits my fiancé perfectly now. I also treated myself to a Breitling watch at a fantastic price. I am extremely excited to pick up in a few days after I get it sized and serviced. I definitely recommend them!
I purchased my fiances engagement ring from the E.D. Marshall store in Tempe and had no issues, the ring is beautiful and the service was fine. We purchased my wedding band from the Scottsdale store with no issues as well.The issues arose when we tried to get a custom wedding band designed at the Scottsdale store. The designer charged us $65 for a design fee but once completed let us know that she wont share the designs unless we come in together to view them. She wont even give us ball park pricing on the designs unless we come in together. It seems an obvious ploy to put maximum sales pressure on. Thankfully a different jeweler in Gilbert happily created some designs and even created a wax prototype of the one my fiance really liked and never asked for a design fee. Will never do business with E.D. Marshall again.
We came into your store with a jewelry “problem” we needed solved... quickly. Not only did Jennifer solve our problem - quickly and less expensively than we thought - but she went way above our wildest expectations in helping us create our beautiful, perfect, exquisite wedding bands! We love them! She is incredibly knowledgeable and a delight to work with! Thank you so much!
My Mom had sold jewelry there a few times without getting other offers because she trusted the kindly old gentleman at ED Marshalls. After she passed away I sold some jewelry but got another offer from Micheals Creative Jewelry first. ED Marshall offered me half what Michaels did. Made me mad. How much money did they rip off from my Mom? Dont do business here. They dont deserve it.
Very friendly and easy to deal with staff. Will be purchasing from this store again.
I had an excellent experience at ED Marshall. The staff demonstrated a real knowledge for their merchandise which made the buying process easy. They even had a designer on site to help me make a piece to my own specifications. They even were flexible on pricing, to be competitive with other stores. Overall, this is one of the most complete experiences I’ve had as a customer at any store.
Needed to get my engagement ring re-sized and I am so glad I found this place to bring it to. Jesse was great to work with!My biggest goal was to have my ring back on my finger the same day - although they could not guarantee this, they got it back to me in a couple hours!! Would definitely recommend to anyone!
Very nice Salespeople, beautiful selection.I went to this store to purchase a gift for my wife. Not knowing quite what to get her for her birthday I went in knowing what colors she likes and my budget. The saleswoman who helped me was amazing. With my vague description, she was able to help me find something my wife absolutely loved and was stunning.I glanced around at their watches and thought they had a nice selection. I just might have to stop by before my birthday and take a better glance.
Great service. We have used ED Marshall’a for years to purchase jewelry but who knew they would be willing to open shop on a Sunday to cut a ring your ring off your kids finger !! ??Excellent customer consideration. Thank you for saving the day (and my ring)!
Sold my engagement ring here and received what I thought was a fair price.
Bought my hubby a great pre owned Rolex. Huge savings off retail. Friendly and knowledgeable staff.
Absolutely love this place! The customer service is unmatched. Peter is very knowledgeable and will help you find a beautiful piece of jewelry within your budget. This is the only jewelry store I will go to.- Patrick W.
Truly wish there was an option to report the the appraiser and other staff to better business bureau. I had a few very expensive items and wanted another opinion on the price point....omg!!! For a diamond and gemstone stone ring with appraised value of over 10k, I was offered $250! All of the pieces were top quality GIA certified with either 18k or platinum and this scam artist that refers to himself as an appraiser was offering to take off my hands for under 1k for all and was going to do me a favor lol!!! Stay away!!!! from this so called
Hugh Emmer was wonderful to work with. He was very professional and knowledgeable of the beautiful jewelry. I have patronized E. D. Marshall Jewelers for many years. My new necklace is stunning. They are #1! I am so happy with them!
I would rather do business here than go to any other of those big chain stores. Very friendly, helpful and fair.
Purchased jewelry from them few times. Once on ebay. Never had any problems. Items matched descriptions. Got help when I needed it to get more information or photos. Polite. Had to get a refund once for something that didnt fit. There was no problem. Spent about 10k total there. Love the items Ive purchased. Recently got excellent customer service from Jennifer
Took a bracelet in to get a third appraisal. The appraisal offered $800. All platinum with diamonds and sapphires. My other two came in at $5,800-6,000. BE CAREFUL!! He said he would pay cash right than and there for it. No thank you.
Jen greeted us at the door. Very knowledgeable and helpful. We love the store. Great selection of jewelry and on site repair. This was our first visit but definitely will be back again.
Ive been a long time purveyor of ED Marshalls watch selection, especially their preowned collection. They consistently have the widest variety of significant time pieces in the valley. Ive found the service, and attention paid to me and my personal likes, top notch. Id recommend a visit!!
Samantha and Jennifer were so helpful in the upkeep of my watch. I recommend anyone in a Scottsdale not only to this location but to ask for either of them specifically. Made the day much better.
This company says they buy jewelry but I emailed them 3 times about my Gucci watch and NEVER received even a response. I called their Scottsdale store and was transferred to 2 different people before being told, “oh we dont buy those types of watches.” Even though they talk a big game of being a jewelry buyer ‘that offers 20% more than the others’ very disappointing that a company like that cannot even respond to me. I have a $800 Gucci watch and the website says they buy them but the guy I spoke to just dismissed me. You’d have better luck going with a different company for something like this.
Took in some iteams to be appraised and was told they were of no value, which was correct. I wanted to check because I know nothing about bling and shiney objects. Point being they were very polite and didnt make me feel like a dope.
Purchased a $4200 Breitling from them three to four years ago and it already slowed down and needs to be serviced. I called them and was quoted $350 starting price for service, when I arrived in person I was told they don’t give pricing over the phone and that my information was wrong. I was then told it would be at least $700-$800 to service the watch and could be even more than that. After calling several other certified Breitling dealers Ed Marshall’s quote was the most expensive. I asked for a discount since I purchased the watch from them and was told they couldn’t do anything for me.In business there is people who focus on one single transaction and then there is people who invest in a relationship to earn a lifetime customer. Ed Marshall is a transactional business and not relationship based from what I can tell.
E.D.Marshall is a professional classy old fashioned store with highly accredited personnel. Elizabeth in appraisals and Patrick in watches are highly accredited trustworthy folks. You will feel valued from the moment the moment you walk in.
Get your watch batteries replaced here!! I just got mine replaced this morning- it’s just $5/battery and they donate the money to a food bank (st Mary’s I want to say?)I’ve been in here and handful of times to get jewelry repaired and cleaned as well as to browse. They’re reasonably priced and don’t take too long and everyone is friendly and helpful.
Jennifer was extremely helpful and helped guide me to find the right ring. She did not put any pressure on me to purchase the rain. She was there to listen and help me through the process. I would definitely recommend ed Marshalls.
This place is a rip off,they advertise the best resell prices old new or old rings,gold etc,I brought a 2,500$$$ engagement ring with all certified papers on ring and was offered 400$....they lie and cheat you to get you in they falsely advertise and low ball you on youre items so they can mark it up and make hundreds.never will go to this place ever 0 stars...liars and thieves, reputable places that guarantee the best prices on your new old items offer real service this place are run by crooks and should be looked at by the DA for false advertizing.if youre not from Scottsdale and and normal people following there ads...stay away from this place of liars and crooks,only there for profit and nothing for customers
Cant say enough good things about this place. I was looking for a new watch but didnt want to break the bank. I worked with Patrick who showed me a wide variety of watches across the price spectrum. I found the watch I wanted for a great price. Will absolutely be coming back.
I would like to take the time to thank Jennifer at the Scottsdale location for all the help she gave me. Thank you Jennifer for your patience and knowledge and helping me choose the right gift for my son. Thank you so much for your help!
I had an issue with my transaction on 4/3/2014. I went back into the store & spoke with Luis Gonzales. After speaking with Luis, we came to an amicable agreement on my transaction.I was glad I went back into the store. I was treated with respect & am happy with the outcome! I will return to E D Marshall when I have any other coins or jewelry to sell & will recommend them to my friends.
Sold some jewelry here good prices and worked with me even tho didnt have the queens jewels lol
I went in to sell some jewelry and Mark was a great help. I loved the locally owned feel. I plan on going back to design an engagement ring.
Great people and great service! I see some negative reviews but cannot fathom on how this could be. I have been there multiple times for watches, new purchase, trade, and repairs and have NEVER had a bad experience. I think that people forget that there is such a thing as bad customers. I dont usually leave reviews because quite frankly I dont like to; but these guys are awesome and felt obligated. Ask for Patrick and/or Pete great guys!
Felt sorry for the unsuspecting folks sitting in there like cattle waiting to sell jewelry to them. They scratched my good jewelry and even though they said dont worry we will not let it out of your sight and you can even come in the back room and see whats going on with it - they went back on their word. I felt very uncomfortable and after taking apart my jewelry (still not where I could see it) they didnt like that I was in the back room and they referred me to someone else. But I found my own appraiser who did it all right in front of me focusing on our appointment and without a mish mash of stuff going on around us. He sent me a very detailed and thorough appraisal the next day. So it was a blessing I got out of there.
I really love my wedding ring, they did an awesome job custom designing it based on a rough drawing I made and I get nothing but compliments. Will definitely return.
I recently bought a two tone Rolex Datejust from Hugh. This place is great, such a selection of watches, both new and used. I was like a kid in a candy store. What I really like is that they are able to service most of the watches they sell too in their shop
Ed came out and met us him self. They have great customer support and custom made exactly what we wanted. Their wernt any problems and we are very satisfied.
We went to E D Marshall today looking for a link for a ladies Rolex President. It is unusual a jeweler has these links in stock -- let alone reasonably priced. We were assisted by Jesse, and will return for our watch and jewelry needs!
Beware !! False advertising online for 2.52 carat round brilliant loose diamond. Online pricing showed $16,425 & when I went into the store to purchase I was quoted $26,500. After spending 2 hours looking at loose diamonds - I was told they cannot sell it to me for the online price since according to the manager/appraiser there was a human error online. So not only this diamond, but there were another diamond that was incorrect too. I showed the screen shot of the advertising in which I took the night before & while I was in the store - ED Marshall changed the price online so I was not able to purchase. Friends of mine who have been longtime clients & have spent a LOT of money - will not be going back. Not only was I going to make this diamond - I was going to have a custom ring made & make many other purchases. I went in this store putting trust in ED Marshall for my diamond purchases but they do not care about customers.
Jennifer was very helpful in showing us a variety of potential gifts for our granddaughter. We were very pleased with our final selection.
Kristie in the watch department was very helpful and answered all my questions.If you need your timepiece serviced I recommend E.D Marshalls.
If youre buying jewelry or watches, youve got to check this place out before you buy elsewhere. Fantastic selection of very cool stuff.
When coming to ED Marshall’s I was unsure what to expect. As I walked in the door I was immediately greeting by a few of their staff members. To my surprise I felt more at home in this jewelry store then I have when walking into chain jewelry stores. They took the time to understand what I was looking for and the variety I was shown shocked me. I fell in love with an all-white GC watch. I had never seen one like this before! This store goes above and beyond to make anyone feel like home; from average day wear to special occasions, this place has it all no matter what your price range is. If any of you are like me I can understand the fear of walking into privately owned jewelry stores, but I can honestly this place has it all! Thank you again to everyone at ED Marshall’s for making my experience a one of a kind!
Everyone here has been patient & helpful & no pressure to buy no matterhow many questions I had
The actual store I have nothing negative to say about. Jennifer on the other hand, wow! Never in my life have I come across such a rude sales professional.
Fabulous job on my watches Josh and Jennifer at ED Marshall jewelers. Fun and gracious service.
Very nice reception at watch repair. Took my dual time watch immediately back to determine if it needed battery or repair. Wait time was 10 minutes.
Great job. Love glen. And his bro
Exquisite jewelry store. Josh had terrific customer service.
I sent the good people of Marshalls and email regarding some coins I wanted to sell. (I even provided a typed list of the coins I wanted to sell.) No problem but you need to bring them to Scottsdale. I live in Maricopa and Tempe would have been much closer but I complied. Drove out there today and walked into Marshalls and was informed I needed to speak to an individual in the back. When he saw the list I brought with me he said you need to go down the end of the street to a coin store. Nothing in email said another company would be involved. Walked in there and again was told you need to see (did not get his name) in the back. She then yells out to him that I was coming back. I showed the list to him and again I got the same look. I would only be interested in the coins that have silver, not anything else. Why would you send an email telling me to bring the coins to Scottsdale? I am very disappointed in how I was treated. Sure could have saved a great deal of gas. Oh by the way you might want to try Ebay was a remark he made as I left. I cannot recommend this store to anyone wanting to sell coins.
Recommended by a friend, they were really trustworthy with a damaged bracelet of mine, which was an heirloom piece. Would thoroughly recommend them to anyone.
Very knowledgeable staff. I went in with some inherited jewelry to see what they were worth and they ended up educating me about the pieces I brought in, and I even ended up selling them some of the pieces after they made me a great offer. Its a pleasure to do business with ED Marshall, they are not like a lot of places that lowball you to try to take advantage of whatever situation youre in. I will be doing business again, especially because they carry Corum and Zenith watches, my favorite.
Christy Coco did a great job on my watch repair and also got a great appraisal for my Rolex wonderful place to do business
Repeat customers, will continue to shop at E.D.!!