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Whiteys Auto Repair
3014 N Civic Center Plaza, Scottsdale, AZ 85251, United States
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Whiteys Auto Repair

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Am
Review №1

Quick, excellent service at an affordable price. They care about fixing your car issue and are honest with you about any extra charges.

Th
Review №2

I don’t normally write reviews, but felt it was worth doing so due to a great experience at a car mechanic (not something I feel very often). I was extremely impressed with my service from Whitey’s Auto and especially Josh who followed up from start to finish. When I dropped the car off on Monday, he had all details confirmed and I didn’t have to repeat what the issue was again and all the details. I got home and in an hour I already had an update. By mid-day he told me the situation and was honest, and even said it wasn’t the best situation but gave me the options (again was honest). Car was fixed quickly and was ready when he said it would be. Then Caleb took the time to ensure I understood my bill over the phone (again very professional), and waited until a half hour past close as we both didn’t realize I couldn’t lock my keys in my car (since I had a spare)...felt bad! Again, as someone who works in high end customer service, I was very impressed. Glad my friend referred me here!

Se
Review №3

I have been brining my vehicles to Whiteys for years now. They have always done great work. Mechanics are knowledge and never screwed me over. Recently Josh worked on the breaks to my Toyota 4 Runner. He was able to work with me and my budget. Customer service was great by Josh! I have never had a bad experience here and highly recommend to anyone looking for good work at reasonable price.

Dy
Review №4

Nate was super friendly, walked me through what he did throughout the day, gave some recommendations and overall didn’t pressure me to do something that didn’t need to be done, extremely satisfied and happy with this establishment

Da
Review №5

Honest straightforward information and didnt upsell me at all... in fact didnt charge me anything to check it out. Definitely will go again.

Ry
Review №6

Best mechanic Ive been able to find in the Valley. I gladly drive from Deer Valley to drop my vehicles off there. Wouldnt take them anywhere else

Me
Review №7

Great service, prices and work. Ive gone here 4 years and am pleased everytime.

He
Review №8

The young man on the phone was extremely helpful and accommodating. He listened to my vehicle repair concerns, didnt rush me off the phone or make assumptions, and booked me for an appointment. Although this business is very busy and booked, surely because they have a great reputation, i wasnt able to make that appointment 3 days later. But will definitely keep this place in my back pocket for future!

Bl
Review №9

Adrian was by far the most unpleasant customer service representative I’ve ever encountered. So bad I would never return to that shop despite the great work they did. He was short, trite and condescending to say the least. Honestly made the entire experience so vulgar

To
Review №10

Amazing and courteous customer service.Contacted me within a few minutes from my initial message to Scott. Knowledgeable and professional with a hint of humor. Really nice guy to speak to. Makes you feel like a friend youve known your whole life.Mechanically astute and attentive to the customer. Also a decorated Army veteran, a plus in my book.

Al
Review №11

Great a real good place to have your care taken care of

C.
Review №12

Great place. Women you can trust them not to over charge, or sell you on things you dont need.

Jo
Review №13

I have been to Whiteys off and on as I have moved around the valley these past years and the only reason I have not made them my only mechanic is distance. They price fairly and they dont charge if they feel their work is not billable or in my recent case they said that the car wash who caused my issues needs to fix their mistake for free. Honest people who do good work!

Ju
Review №14

I only ever take my car here since moving to Arizona in 2017. Honest and fair people

Si
Review №15

Jesse and the crew are AMAZING. From the first call, they were very honest with me and the expectations. I was having some transmission issues that a different mechanic quoted me at 3-5k, without even looking into the issues. However, upon checking in with Whiteys, they found the actual issue which was far less severe than the other mechanic shop was stating. ALWAYS get another opinion. Ive fallen back in love with my car due to it driving great and also knowing Ive found a reliable crew at Whiteys in case I run into another issue

Le
Review №16

I’ve been getting oil changes at Whitey’s for two years now. It’s affordable and they do a great job! They truly look out for their customers! 5 stars!

St
Review №17

They charged me additional for several things. Terrible experience. Buyer beware

Re
Review №18

Nice place, the mechanic was friendly and didnt push me to buy or fix things that didnt need to be fixed. It did take quite a bit of time for them to work on it, but theres lots to do in the area so it really wasnt that bad. Im bringing it back in after driving a few days to figure out the exact problem, since its the type of situation that needs a bit more time to diagnose.

Ca
Review №19

When I came to Whiteys I had just had an awful experience with another auto repair shop. The team at Whiteys was awesome - very professional, timely and kind, and were able to get my car fixed quickly. Ill definitely be back!

Ev
Review №20

Called them for a quote and they were incredibly transparent and honest about pricing, work involved, and whether or not something needed to be fixed. They actually suggested I delay on a repair since it wasnt really an issue (shows theyre honest). Will be using them to service all of our vehicles.

Me
Review №21

They were quick and efficient and seemed reasonably priced. And was willing to work with me.

Ch
Review №22

Great shop for repairs been there forever

La
Review №23

This place is always first class they are honest and they show they care about the people they serve.

Bl
Review №24

Great experience! Quickly fit in my appointment, very reasonable prices, speedy and friendly service. Fully recommend.

El
Review №25

The people who work here were very rude to me. It was my first time and I didnt know you were supposed to leave your keys in the ignition. A man came out and rudely yelled at me Excuse ME, your supposed to leave your keys in the car!! Thats KINDA how it works... Sorry, you dont need to be rude about it, how am I supposed to know? There were no parking spaces and I had to squeeze my car in the back by reversing my car backwards. The man at the front desk was also grumpy, short with me, and seemed like he hated his life. Their prices are slightly above average, for a small repair shop. Place is kinda old and dirty. I would be concerned about them leaving customers cars with the keys inside. Not that I should be announcing to any potential thieves out there that they leave all customers keys inside the car in the ignition with the doors unlocked.

Ma
Review №26

Great service, great people 👍

Me
Review №27

Great people, great service. Its a great feeling to drive away with confidence after having repairs done. Love that they have a key drop box so one can drop their car off at any time at night and not have to drive an iffy car during traffic hours.

Lu
Review №28

Excellent service at reasonable prices.I had a dealer want to replace the entire skid plate on my truck for ~$400 when a couple of small clips broke off that held a small piece onto the skid plate.I brought it up to Whiteys when I brought it in for an oil change and asked if they could look at it and give me a second opinion. Whiteys ended up fixing it for free with a couple of clips and bolts that (while not factory) do the job just as well.I Highly reccomend them!

Ca
Review №29

Great people. Dropped in for a emergency bike repair, they helped out with tools and even took care of the issue. Then, needed help with our AC which wasn’t working, called them up, Callum remembered us from the bike pit stop, and we dropped of car. What had been previously quoted by other shops as a new compressor, etc, Mark at Whitey’s duh deeper and found that it was only a bad relay in the compressor. $1,000+ job and Whitey’s honestly fixed it for just under $200. Found our new mechanic! Thanks guys.

M
Review №30

Excellent service. Friendly and personable. I had an oil change and they were able to solve another small issue free of charge. Very happy to have found this place and would recommend to others.

Ch
Review №31

Great customer service. Quick efficient and quality care for my vehicle.

Et
Review №32

Whiteys auto repair does exceptional work!! My sister brought her car there with a fuel leak, and they provided incredible service. Fast work, very personable, and made it a stress free situation for her. Needless to say we will be taking all of our cars there in the future! Thank you Scott, and thank you to the mechanic Jessie, as well as all of the other amazing staff there!! You are awesome!!

Ti
Review №33

I made an appointment 3 days in advance for a simple oil change and inspection. They told me it would take no longer than an hour. I dropped my car off and had a friend pick me up. I called them back an hour later to ask if it was ready and they said they didnt have time to look at it and want to keep it for the afternoon (5 hours later). Apparently they like overbooking appointments. I specifically took time off work for this and they wasted my day.

Bi
Review №34

I came here after getting recommendations from a couple of different friends who did mention of how honest they are here. I needed an alignment, or so I thought. I dropped the car off and they called me a little later telling me the alignment is just fine, but tires were under inflated causing the pull and there is no charge! I did find out firsthand that Whiteys is honest, and its no joke! They could have totally sat on it, filled my tires and charged me for an alignment, I would have driven away happy too. I will definitely be bringing my cars back here in the future!

Te
Review №35

They wee nice. They did a great job. My family has been getting our cars fixed here for some time now. Highly recommended.

St
Review №36

They always quote a fair price and do excellent work. I feel better bringing my car here than to the dealership! 2013 Subaru Forester

Ri
Review №37

I found these guys on Google and brought my car to them based solely on their great reviews. They absolutely deserve every star theyve got, this shop is awesome, the prices are reasonable, and the guys are super nice. I am was pretty sure that auto shops like Whiteys couldnt exist, especially not in Scottsdale, but they proved me wrong!

An
Review №38

They are amazing! Been going to Whiteys Auto Repair since moving to Scottsdale, and desperately needed to find a place to fix my car. I went to other shops where they quoted me things that I did not need. Whiteys was extremely honest and only does what is necessary for your car to run well. They also took care of a couple things for no cost a couple times when doing a regular checkup. I also had my trunk latch break and they fixed it at no cost. If I went to another shop, Im sure the other guys would have charged me hundreds for an easy fix. These guys are great, reliable and cost effective. Recommend for anyone needing repairs, maintenance or oil changes. Best in town and trustworthy!Thank you for all the hard work you guys do! The customers appreciate it.

Br
Review №39

Ive never, ever, even heard of a shop that is this good, quick, honest and up front. The first time I was in they not only diagnosed the issue but sent me off with no charge after finding the repair would be covered by a recall at the dealership. The second time I brought my truck in the experience was just as good, intake was quick and painless, they kept me informed on what they found and what needed to be fixed and did the work quickly. Cannot express how glad I am to have found such an amazing auto shop.

Am
Review №40

I cannot say enough great things about this business! From the moment I called and made my appointment to the time I drove my car away, everything was beyond exceptional! The staff is kind and knowledgeable, they explain things in terms that I could understand and visually showed me what was wrong with my vehicle. They squeezed me in during their busiest day for my small car emergency and they fixed my car promptly. They even gave me a ride back-and-forth to my home during the time that they had my car. Their prices were very fair and affordable! Finding a good mechanic is like finding a unicorn and I have finally found mine with this wonderful staff, I will be using Whiteys Auto from here forward for all my car needs! YOU SHOULD TOO!!!

Sh
Review №41

I absolutely LOVE this place. Picked them solely on their Yelp reviews and they have been wonderful to me. So accommodating and they take the stress out of car maintenance for me. They are reliable and trust worthy and I am so grateful I found them!

Pa
Review №42

Whiteys stands behind their work. Period. My 1997 CR-V blew a head gasket and wound up with a warped block. I opted to have them order and install a used engine. A few weeks after the installation, the oil light came on. Long story short: It was eating oil. Probably bad rings. Whiteys took it back, ordered and installed another engine and made the whole thing right. It really wasnt their fault; their supplier shipped a bad engine. I have been doing business with them for more than 30 years and this was the only time I have had a major issue -- and it was resolved quickly. It only reinforced my faith in the business. They have always been completely professional, accurate and honest with me and my wife. They have a sterling reputation and they have earned it.

Ka
Review №43

Meh. I dont see the hype. They charged me $41 for a conventional oil change on a tiny 1.5L engine. That seems overpriced. I made an appointment at 7AM when they open and they had me waiting outside their locked gate with my car running until 7:12AM, while they clearly saw me waiting. They had their gates locked with cars waiting and piling out into the road. Also, they literally have no where to park. Their parking lot has 3 tiny spaces and they cram ~50 cars in the back, its a nightmare to back out and park.

Ka
Review №44

I couldnt describe how much I really appreciated in this auto shop. Whitey has been always amazing to me. Theyre legitimated and honest. Theyre always care about their customers and honest to everyone. I wish I could give them 10 stars. But unfortunately, they only have 5. :( Anyway, I definitely recommend this place to everyone. I was very a fortunate to have this company. So far I really have a good experienced with them. Ive been telling all my friends. I recommended this place to them. They said, they cant wait to come to this auto shop. But Some of my friends they were telling me that you are crazy, Kaw. You live in Phoenix and wasted your time driving all the way to Scottsdale. They were like dont you think if you find another auto shop in Phoenix near you it would be more convenience for you for you. I rejected them and didnt pay attention because they dont know anything about this auto shop. People are who feedback this company with awful comment. Theyre so wrong!

Ro
Review №45

Great service and always do things on time and within the expected estimates.

Ca
Review №46

Not that these guys need more perfect 5-star reviews, but Im going to give them one anyways. I have been taking all 3 of my vehicles here for almost 10 years now, and NEVER had anything but a positive experience with them. Super communicative, very friendly (and seem like they truly love their job), honest, fast.I have referred family and friends, and they all feel the same.The thought of ever having to use another mechanic absolutely terrifies me!

Le
Review №47

Whiteys is quite a breath of fresh air when it comes to auto repair service shop. Ive been taking my 4 vehicles to them for more than 6-yrs. now and I cant believe that at this time and age of dishonesty and abject cheats from a lot of alike services, theres a place in my midst where I can take my vehicle and expect an honest diagnosis of the problem and that nothing will be recommended for fixing or replacement when its not really necessary. Cost of labor and material, in my opinion are aligned to the prevailing rate of the area. Shawn at the front office is such a pleasant and accommodating guy, and Mark, one of their excellent Car Doctors who seemed to be the one who works on my vehicles most times-is always available to see me when I have questions . My interactions with some of the team members were nothing but positive-they show you courtesy and I feel they really care. Take your vehicle to Whiteys, experience it yourself and I bet you wouldnt be taking your vehicle to another shop again.

Ma
Review №48

After a terrible experience at a dealership I headed here to get some work done that was recommended. Not only was it less than half the price I would have been charged they completed it in a reasonable amount of time and communicated clearly with me instead of making me do the heavily lifting. Despite it being out of my way for me I take my vehicles here. Highly recommended.

Cu
Review №49

Professionals who dont sell you services you dont need.

Bu
Review №50

Excellent service done in a timely manner. I would highly recommend Whiteys to everyone.They have been in business in Scottsdale for years. Reason for their longevity - honesty. Integrity and great repairs!

Ch
Review №51

Best mechanics in Phoenix.

To
Review №52

Honest, reliable and affordable. Weve been taking our cars to them for years. I had a truck that wouldnt start, got it push-started (thank you manual transmission). They could not re-create the problem, but thought it might be a fuel intake which was going to cost upwards of $500. They did not want to perform the fix though, since they werent 100% sure it would fix the problem. A less-honest shop would have just did the repair and charged me the $500. Good local shop. Very recommended.

Mi
Review №53

Whiteys is amazing. They diagnosed the trouble with my car, were able to get it fixed for a lot less money than I figured on. Bless these guys, (Mark).

Ja
Review №54

Used this car shop all my life. Best place I know.

Al
Review №55

Always the best experience!highly reccomend...very fair and affordable

Al
Review №56

Always good service and good people. They have been my go to for a few years.

Ma
Review №57

Best service, best prices. Don’t bother going anywhere else.

Mi
Review №58

After being ripped off $1,800 on AC repairs that never got repaired from another big name auto shop I decided to bring my truck here to Whiteys at the suggestion of some friends. They looked at the AC, told me what was needed to fix the AC correctly (after the other big name place screwed it up) and the cost. I was skeptical after having already lost $1,800 somewhere else but I borrowed the money and had Whiteys do the work. After I picked up my truck I was ready for the AC to go out again. After several days driving in this heat its still working! Whiteys has officially won me over as an auto repair shop I can actually trust. Needless to say, Ill be coming back here for all future repairs and maintenance. I now see why my friends raved about this place. While customer service is important (the owner, his wife and staff here are awesome by the way) the integrity and quality of work is equally important. This place has it all.

Ge
Review №59

It was an great experience. I normally work on my own cars but I had a problem that I couldnt fix. Everyone was profession and friendly. Terrance, the person who worked on my car fixed it in an hour. He was awesome.

Mi
Review №60

I have had numerous co-workers recommmend Whitey’s to others and myself. I had an older vehicle that we were getting ready to hand over to my teenage daughter that neeeded a bunch of work. Whitey’s took care of all the oil leaks at half the cost of the dealer. Plus they make you feel comfortable and were in constant at communication. Thank you Whitey’s you are now my new go to shop for all repairs and service.

Al
Review №61

They looked at my truck quickly, even though they were busy and told me it was something they didnt do. However they referred me to a place that does do it and even printed me out directions there. Great place and they really care about people!

Ja
Review №62

Amazing place to go to! I was told by a different shop that I would need about 5000 dollars repair. Came here and was not even over 400 dollars. Big difference. This is the place to go to if you want honest!

Su
Review №63

Fantastic car service wonderful customer service all around best place Ive ever been!

Ta
Review №64

Great customer service. They go above and beyond and have the customers best interest at the forefront. Honest.

Sn
Review №65

What a pleasant surprise! Super knowledgeable, fixed car under quoted price, really personable! Have a new go to and an honest mechanic! Thanks Scott!

J
Review №66

They always have great customer service and very honest! Ive been going there for over twenty years.

Ka
Review №67

Provided excellent service.

Ga
Review №68

I could not recommend this place enough. I was having transmission troubles and they checked it out and referred me to another business for no charge. They have been nothing but courteous and warm. Ive had absolutely no problems becoming a regulate customer.

Fl
Review №69

These people know a lot. They could identify problems where no one could identify before. They could even suggest if it is worth repairing few parts (old car) and what is the best I can do.

Sh
Review №70

No one likes bringing their car into the shop. Whitey’s was very straight up and transparent through the whole process and it was a breath of fresh air talking to genuine people.

ro
Review №71

I am new to Arizona and have an older vehicle that Im planning to kerp for the long haul. Whiteys Auto Repair is making that happen! Thanks Jessie and Scott.

Ch
Review №72

They fixed my AC unit in my car and did it for a cheaper cost than another auto repair place. The mechanics were knowledgeable and explained what was wrong, and gave me a detailed invoice. Overall for a car repair in Phoenix I wouldnt go anywhere else.

Da
Review №73

Love Whiteys. Honest folk

Ra
Review №74

Whiteys is the best. I have taken all but one of my vehicles here for service. The only reason I didnt take all of them here is because the dealership demanded that I do service there. It was sub par compared to Whiteys. If you have an issue, bring your vehicle here.

Ly
Review №75

Fast Honest Reliable and Reasonable! Been going for years and wouldnt go anywhere else!

Bu
Review №76

The literal best ones

Di
Review №77

5 star service at a fair price

Da
Review №78

They are the best...highly recommend them! Praise God!

Ju
Review №79

Best car service place in Scottsdale. Its nice to know that you can trust your mechanic.

St
Review №80

Great work. Shaun and JP are professionals.

Vi
Review №81

Excellent in all aspects

Dy
Review №82

They are super! the best

Jo
Review №83

Best auto service in AZ!

Ju
Review №84

The only place I go

Ch
Review №85

A mechanic that actually treats you like family

co
Review №86

Good work, good price.

Je
Review №87

These guys are awesome!

Ch
Review №88

$105 just to get a diagnosis!

Ji
Review №89

Honest and exceptional work

LI
Review №90

Best shop in town

Ri
Review №91

Great!

Ma
Review №92

Professional, clean, knowledgeable staff! The best place to take your automobile by far. Great folks that know what theyre talking about.

Information
22 Photos
92 Comments
4.8 Rating
  • Address:3014 N Civic Center Plaza, Scottsdale, AZ 85251, United States
  • Site:http://whiteysautorepair.com/
  • Phone:+1 480-947-4863
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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