user
Rorys Airpark Autotek
14850 N 83rd Pl building c, Scottsdale, AZ 85260, United States
Appearance
Rorys Airpark Autotek

Comments
Di
Review №1

This auto-mechanic shop is simply the best! Ive been going there for some time but most recently when I didnt know what happened to my car and they advised me I was a victim of a stolen catalytic converter, you could imagine that sent me into shock and disbelief. They were amazing on how they took care of so much for me, set me up with a rental when I needed it, and kept me informed with all the details and most of all was able to complete the repairs sooner than I expected. They are honest, professional, reliable, communicative, and friendly. The manager, Robert, and staff are great, I highly recommend them!

Ca
Review №2

These guys are honest, reliable and do impeccable work. Their integrity is unmatched and I’ll continue to use them for anything vehicle related I have to get fixed. For a mechanic shop to have this high of ratings, means they truly are doing something right. Thanks guys!

Da
Review №3

These guys are the opposite of everything people hate about mechanics. Not only did they squeeze us in, but they didnt charge us because it was such a simple fix. (The Dealer was going to charge a minimum of 1 hour and wouldnt guarantee that they wouldnt break something doing the fix without charging us for any parts they might break.) We insisted Rorys charge us, but they refused. When was the last time a service vendor did that, let alone anything to do with your car. So we will be back when we need anything else done.

Ma
Review №4

Very friendly and homely staff. Prices are cheaper here than most auto body shops and they do a good job! Ive had to bring my car in a couple times and one time I had an issue with my car and I had to take it back in about two times but they didnt charge for the second time which was nice. Give them a chance and I promise you will not regret it or talk to the staff and Im sure they can help you!

Ne
Review №5

These guys are cordial and respectful first off, they are very accommodating getting you in for a repair in the midst of being busy with other repairs themselves. I usually perform my own repairs on my vehicles, but when I do not have the time or it is beyond my scope of knowledge, this is where I take my cars because they are honest and they dont try and sell you more than your there for. That is hard to find in an auto shop. I highly recommend this repair shop.

Pr
Review №6

They are honest, friendly, and explain my car issues in a comprehensive manner without any sort of condescension. I’ve experienced that a lot at other places. I really lucked out finding a mechanic who works so diligently to ensure I leave satisfied with the service and safety of my vehicle. I just feel like I am treated as person here and not a clueless female.

An
Review №7

These dudes are amazing. The manager is a regular comedian and gets the job done.

Gu
Review №8

This shop not only shows great customer service, but is also incredibly professional and quality driven. I’ve taken my personal vehicle there for two years now with zero complaints. I highly recommend using these guys.

Ja
Review №9

What I love about this place is how honest and hard working these people are here at Rorys. I’ve always counted on them for my automotive problems and needs and they do the absolute best! If I could rate more than 5 stars I would gladly and happily do so!

De
Review №10

Ive taken many of my personal vehicles here over the years and they are awesome. Robert is a fantastic office manager and has always been kind and professional. I would highly recommend taking your vehicle here!

Lo
Review №11

Best auto shop I have ever used, I own 20+ cars, these guys do what they say, on time and on budget. Always fixed right. Use them in confidence

Mi
Review №12

Hands down one of the best shops out there. Great group of guys and very professional. Ive been to other shops but Rorys has proven to be the best with there customer service and are very knowledgeable. Ive been coming here for over 5 years now and would highly recommend them to all friends and family members!

Co
Review №13

Fantastic serviceHelped save me a ton of money on my ‘98 Lexus wheel bearing replacement. I was able to do most of the work myself and bring them a steering knuckle which they serviced for $50 with parts i got online. Great honest guys and my car drives like new.

La
Review №14

I called Rorys Airpark Autotek in regards to my 2017 Toyota Tacoma. As I was talking to one of the workers at the shop, I stated that I was losing coolant. There were no signs of spills or any leaking of coolant onto the ground, therefore I believed at the time that it was either my oil cooler, water pump, or a blown head gasket. The gentleman who I talked to told me to bring the truck in and we will test to see if your cooling system is leaking, so then the following day I had dropped off my Tacoma at their shop.A few days later I received a call regarding my coolant issue, the individual stated that they drained the oil, and a gallon of coolant was mixed into the oil. They diagnosed my truck and said that I had a rod knock and my bearings are destroyed at this point, they went ahead and quoted me $12,000 for a new engine, radiator, hoses, and including labor. I was shocked when I was told about this, a few days later I picked up my Tacoma and parked it in my driveway to figure out how I am going to acquire this large amount of money to fix my truck.When I told my father about this, he was baffled. He was confused with Airpark Autoteks diagnostic because he believed that they were trying to take advantage of me. My father referred me to a mechanic that he has been going to for over 10 years, he called ahead and the owner had me bring my truck in the next day. The next day the owner called me and said that my water pump is leaking, he had ordered the part from the dealership and will install the new one when it arrives. He went ahead and had my cooling system flushed out, when the owner installed the new water pump, he kept my truck for 2 days so that he could keep an eye on the coolant level.A month later, here I am typing this review. Thanks to my fathers mechanic who was honest to me, my coolant issue has been fixed. The mechanic who did the work on my truck stated that there was no rod knock and that the cooling system is working properly. This made me realize how dishonest Rorys Airpark Autotek was to me and if I allowed them to do the work on my truck, they would have scammed me into $12,000...

Ro
Review №15

Amazing job - clean, reliable, and great service. Fair prices and quality work. Highly recommend!

Ia
Review №16

Ive been impressed with this shop. The techs do their homework to find good parts that dont cost an arm and a leg, and they beat the box stores on labor time too. The guy at the desk always gives me good common sense for my maintenance plan.

Ka
Review №17

Had shocks and struts replaced. Could tell huge difference. Professional, honest staff. Thank you.

Pa
Review №18

I was fortunate enough a few years ago to have a friend refer me to Rorys and since then I referred several of my friends! Great staff that care and I have always been treated fairly from Rorys!

Er
Review №19

Been going here for years. A good friend relayed a story of Rory stopping one day to help them broken down on the side of the road. Couldnt help but think that kindness would translate into running an honest repair shop. My experience with him, service writers and mechanics here have been the best auto repair experience Ive ever had.

Ka
Review №20

Rorys has been our family mechanic for years. Everything youd hope and pray to find in a good mechanics shop: theyre honest, kind, patient, competent, and fair. I cant recommend them enough and am so grateful we found them! You wont be disappointed.

Ka
Review №21

I am new to the area and was referred to Rory’s. I don’t think I will ever go anywhere else. From the initial call, being able to drop it off at my convenience and the incredible customer service and quick turn around. It would be a long story for me to explain everything but trust me, it is practically impossible to find someone to work on my car that I can trust to not screw me over as a younger woman. I am SO glad I found them.

Ka
Review №22

I could not be any happier with my experience here. Recently moved here from Chicago area and needed quite the tune up and repairs done to my car! I struggled where to take it due to not being familiar with the area and finding a place I could trust. Rory’s was recommended by a patient of mine so I went with it and so thankful I did. They were incredible from the very first phone call. They listened to what I thought I needed done to my car and then I asked for a ballpark price, while I was very aware there could be way more wrong they still did as I asked giving me no hassle. Took my car in that day, they allowed me to leave it there over the weekend due to my work schedule, reassuring me they will get everything figured out and call at the time I requested on Monday for price of what all needed to be repaired and they did. They literally catered to me for the entire process. I got my car back the same day of all the repairs (Monday), it was exactly what they quoted me over the phone even though they did way more work then initially expected from my first phone call annnnnd they changed my turn signal bulb for free. Sounds silly and simple but that would have been an easy additional charge and labor fee anywhere else and they did it and didn’t even mention it so when I got it in my car and took off I had this awesome bonus! Every single employee I dealt with was so kind and it earned them a new long term customer. They made me feel so comfortable and at ease and now I can no longer worry about where to go when all goes wrong with my car. I highly recommend Rory’s if you’re looking for an honest/trustworthy and accommodating staff with no extra bs fees! I could go on forever about my experience and how pleased I was! Thank you gentlemen for taking great care of me! I will be recommending you to anyone I cross paths with looking for vehicle repairs!!

Mi
Review №23

I brought my car in here for an alignment after getting new tires after Discount Tire recommending this place. They checked my alignment and the results showed my alignment was right inside (or just outside) the specified range. Instead of doing it and charging me for an alignment for values barely out of tolerance they were honest and told me the alignment would have no effect. Very honest and respectable, Ill be back for sure.

Ch
Review №24

Robert the general manager is truly a class act!!! I will send him everyone that I ever meet!!! Angel at Gerber Collison and Glass is the perfect combination!!! Absolutely nothing but respect!!!!

Ja
Review №25

They did a lot of work on my car. My air was out and car was not running right. Now it’s awesomely cold air and didn’t go in to debt fixing my car. About half the price of going to the Honda shop. Great customer service aswell. Thanks guys!

He
Review №26

We get our business fleet serviced at this shop and are very happy with the experience we have had there. Jon OBrien is AMAZING! He always takes the time to explain to me in detail what is wrong with our vehicles. He is personable and knowledgeable. As long as Jon is there we will be bringing our work trucks to this shop!

Ni
Review №27

Ive been a customer here for 3-4 years now and will never go anywhere else. They do quality work everytime and never try to take advantage of the customer with extra, unnecessary repairs. Jon has great communication skills and tries to get you the best possible deal on parts/labor. Even myself with two less than desirable cars. I will continue to refer anybody I can to this shop. Dont waste your time and more importantly your money with anybody else.

Ma
Review №28

I go to Rory’s airpark autotek whenever my 2002 Toyota has an issue. They are always extremely friendly and helpful and they never screw me over (I know because estimates at other shops are almost always twice what Rory’s quotes). Robert especially goes above and beyond when it comes to customer service. He helps prioritize what absolutely needs to be fixed and what can wait as well as look for used parts because he knows I’m on a budget. This place will treat you like family. Thank you so much guys!!!

Ka
Review №29

Best and most honest shop in Arizona. I have been here since 1944 (of course not having car then) and used many shops in the last 54 years. By far the most HONEST and RELIABLE work ever done on any of our cars. Do exactly what they say and charges are great and do not charge for parts not used (even when ordered ). Recommend to everyone. Will go NO where else every

Je
Review №30

These guys are great. They know their stuff and they try to help you make the decision that best fits your needs and your budget when possible. Rory even drove to our house when our starter went out, to help us try to start our car rather than have it towed over.

Su
Review №31

They are so fair. I mostly deal with Jon and hes so great at explaining whats wrong with my car and is so honest. They do what they can to make things easy for their customers. I love them!

Jo
Review №32

They are fast, reliable, professional and great with customer service!

Jo
Review №33

Very Honest and Reliable. They always do their best to make sure each customer is satisfied. They maintain a high standard of quality and knowledge.

An
Review №34

EXCELLENT service, clean shop, fair prices, knowledgeable service consultants.

Wi
Review №35

Great work, fair price!

Ab
Review №36

These guys are awesome! They are very conscious of your time, honest and the are great at maintaining communication with you. I would recommend that anyone and everyone take their car here!

Ch
Review №37

Best Shop ever!!!

mi
Review №38

I was impressed by the service I received. They were quick, honest, and didnt try and up-sell me on anything I didnt need. I would definitely go back in the future.

Ve
Review №39

Had my Jeep front end alignment done after Discount Tire put some new tires on it for me I will be going back with all my vehicles nice courteous service

Ch
Review №40

I took my vehicle there today. Simple service that was priced right, and they got me in on a short notice. Great job guys. Thanks for the good work!

Br
Review №41

I learned that my front wheels were out of alignment while getting a basic tire rotation at discount tire. They recommended I go to Rorys Airpark Autotek to get a free assessment on my alignment.It turned out that I was out of alignment. Jon and Rory gave me a break down of what an alignment is and how it correlates to your driving. They also were so truthful and honest about the real facts and the short cuts that some auto shops take while doing alignments. Rory explained perfectly they do everything the right way the first time and make it count.I just really appreciate the honesty because most people dont know anything about cars and it was refreshing to see an auto shop thats not out to take advantage of people.Thanks again guys, Ill be referring and be back in the future for my auto needs.

Da
Review №42

They did a really thorough job and I havent had any more oil leaks yet!! Great service, mechanics and pricing. Rorys is one of the best auto shops is Phoenix!

Na
Review №43

I tell everyone I can about Rorys. They do an outstanding job and weve been taking our cars here for years. They do exactly what is needed to get your vehicle up and running again. More than happy customer.

Co
Review №44

These guys always take great care of me and are treat me like family.

Me
Review №45

Jon always takes great care of us and our cars. He can always get us an appointment and the rates are reasonable. Highly recommend!!

Mo
Review №46

Rorys is a very dependable auto shop. They are honest and upfront with you. They followed up with me throughout the process to let me know what they found and what they could do to fix it.

Le
Review №47

Through thick and thin and whether driven or towed in - Rory and his team has been there to take care of our family vehicles for the past 7+ years. They are honest, fair and they definitely go out of their way for their customers. Thanks for that, The Smiths.

JB
Review №48

Hard to find at first, but worth the hunt. They guys at the counter were grate. They squeezed me in even with out an appointment and got me squared away faster than the quoted wait time. The work preformed was grate and was explained in detail.

He
Review №49

We had a great experience today. Jon OBrien got us in as walk-ins for a front end alignment in between other ppl. Then came the good news..... no CHARGE.A quick & efficient inspection ruled out the need for an alignment. Coming all the way from Payson to get new tires at Discount Tires & then this great experience made our day.... we will be back & recommend Jon to our Payson friends. Thank you Jon.

Sa
Review №50

Charged me $2900 to fix my vehicle, and left the shop with a new problem that I didn’t have before I went in there . Took it back, lifted up my hood and in less then 5 mins said “should be fine.”It “should be?” No, considering I didn’t have this problem before, they need to tell me IT WILL be fine, and if it won’t, you can fix it for free .Or I’ll put my money to better use, and we can get third parties involved.

Je
Review №51

Very honest shop and I love the fact that they work on some nice high end cars and still work on a normal car like mine. They are very reasonable price wise, I trust my car here for any repair.

Li
Review №52

Rorys is first rate. I am very pleased with the work they have done on my car. I definetely recommend them.

Bo
Review №53

Best guys in Scottsdale...they keep my old truck running

Co
Review №54

Ive been going to Rory since 2008, never had one problem and have recommended his name to over 20 family and friends for service and/or upgrades. I have taken over 10 cars there and they are on a first name basis with their customers which is unheard of in the mechanic world today. I will never stop going to this shop :-) thanks guys!

To
Review №55

Jon is great at taking care of everything that we need done on our vehicles. They are very fair with price and are extremely friendly!

Ha
Review №56

Rori and company are a rare find. He is a master at his craft, is honest and has a passion for making sure his customers are taken care of. Its no surprise that all of his reviews to date are a 5 out of 5.

Ch
Review №57

Very professional and quick service! Thanks

DE
Review №58

I cant say enough about the service you get here. They always answer the phone when you call, listen to your needs and are done in a timely manner. Being a female sometimes it can be intimidating getting service on your car, not here. I give it 5 stars.

Ne
Review №59

Fast, friendly service!

Ka
Review №60

Honest! Needed alignment, but they didnt complete the work because they noted my bushings needed replacement. I appreciate they didnt just take my money and complete the work anyway.

Ja
Review №61

Not ever had a problem, always honest and straightforward. John is always my first call!

MM
Review №62

Unprofessional, saw them throwing auto parts and yelling at a delivery person. Dont think i would trust my vehicle there.

Co
Review №63

Great shop, fair prices, quick service, busy place, book at least a week in advance.

bi
Review №64

Have used Rorys several times and am extremely pleased with the service and quality of work. To make things even better their prices are always about 50% of what the dealer quoted.

Ma
Review №65

Honest and they do a good job with all makes and models.

Ru
Review №66

Great work at a reasonable price.

Ph
Review №67

Great service very knowledgeable and always on budget!

Do
Review №68

As always, great prices, great service, great customer service. I always recommend Rorys to my friends.

Al
Review №69

Had the pleasure of dealing with Rory today and he was extremely helpful. Thank you!

Do
Review №70

I was lucky enough to be coworkers with Jon many years ago. He is extremely knowledgeable and has always taken excellent care of my vehicles.

Ch
Review №71

Always top notch service!

Je
Review №72

Honest and friendly service every visit.

M
Review №73

Rory Helps me with my autos, Can work on Anything, Communication, Service, & Pricing is Excellent, Top Notch Shop, Especially for Airpark area, Where other shops are WAY more Expensive, They also Just Acquired the Best Alignment Machine around.

Er
Review №74

Great shop very trustworthy.

Ca
Review №75

Good service and extremely reliable.

J.
Review №76

Honest, trust worthy and fair.

He
Review №77

Wonderful Customer Service!

Ed
Review №78

Awesome Service

Br
Review №79

Always great

Information
19 Photos
79 Comments
4.8 Rating
  • Address:14850 N 83rd Pl building c, Scottsdale, AZ 85260, United States
  • Site:http://rorysautotek.com/
  • Phone:+1 480-483-7535
Categories
  • Auto repair shop
  • Auto machine shop
  • Transmission shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Planning
  • Appointments recommended:Yes
Similar organizations