Safe clean vehicles friendly Drivers

Loved the Party Bus and our driver knew all of the hottest new places to take us. They were competitively priced and we had a blast, thank you Joey and Platinum Rides! We will be back!

I host a numerous amount of corporate events for my office, and I have to ensure that everything, including transpiration, goes off without a hitch. Joey from Platinum Rides was so helpful and professional with helping me execute our latest and biggest corporate event. He answered my questions immediately and I did not have to worry about any of the details of our request falling through the cracks. The drivers of the buses were so friendly and provided great service. I would definitely recommend using this party bus service as you will not have to worry about anything at all! Thanks Joey!

The very best! The driver, Steve was professional and personable. He was very helpful. We had lost some items during our trip and Steve went above and beyond to help as did ownership when we called for help. Highly recommend this company!

I set a reservation up with Frank and Joey for a 30th Birthday Party for my wife. It was one of the best experiences ever!!! Charles was a very safe driver and had everything we needed when we boarded the bus. I have to admit that the bus was a better experience than the night club that we had gone to that night. My wife told me it was a birthday party that would be hard to top!! I definitely will recommend Platinum Ride Limos to all of my friends and colleagues as well as use them again in the future.

I must say this place is amazing. I had such a good experience with the owners Frank, and Joey, they took care of our last minute reservation. The driver Steve, was the best, he was so helpful and funny. I recommend this company 100%

My family and I have used Platinum Ride Limousines for our annual Christmas parties for over 5+ years -- we usually use the Party Bus for those events!! Fun Fun Fun!!!! I have used their services for a Girls Night Out just last weekend...we were treated like royalty...couldnt have been in better hands! I always ask for Charles he is the best!!! I have Platinum Ride on speed dial!!!!! Call them, you will be glad you did!!!

Great experience all the way! I planned a last minute birthday party for my son. I had 13 eleven yr old boys to take from all the way up in Cave Creek to Camelback to play paint ball. I had no way to transport so I thought a limo would be fun. I planned this 2 days before the event and received EXCELLENT fast service online from their website by Joey. Unlike other companies there was an immediate quote from their website and I could book quickly. It is a family owned business and I got a great rate. Lonnie our driver was awesome! He was helpful unloading gear and very patient with our crazy group. If I ever need a limo I will be calling Joey! Thanks guys!

Awesome service the driver was great 👍 on time couldn’t have asked for anything better. Will use there service again and will recommend!!! Thanks guys

Awesome experience! Driver arrived early and helped us load some decorations in the trunk for our Christmas Party. Driver was very professional and responsible. She told us to call when we were ready to be picked up after the party and she showed up within minutes. Will use again!

Called a couple limo services...as maid of honor this night had to be flawless. Platinum ride had the best limo at the best price. Our driver, Doug (Dougie) showed up not only on time for every single stop but a little early to begin so I could finish paper work since I am from the east coast. He was a gentleman with a sense of humor and super savvy definitely knew his way around to get us to the next place quickly and was readily available when we wanted to leave a club asap! He made my best friends bachelorette party super special. The only thing I could possibly complain about was I wish we could have rented it for longer! Seriously. Awesome service.

Way over priced! Look around! They’re nice but to much for what they want!

I have used Platinum Rides 5 times for events for my business and they have been amazing. Always on time, great drivers and service. I would recommend them to anyone!!!! Worry free company.

Called around a bit to get a great price and I did. Along with that I got great follow up and communication. My birthday went great the limousine ws so much fun stereo was awesome. Just had a blast. Driver took pics for us and texted each of the people that were with us to be sure we all got the pics. Such a cool guy and fun. Cant wait till next time guys thank you

I had a great experience overall. Very clean vehicle, on time and professional.I would use again for sure.

Doesn’t even answer the phone. If you want to deal with rookies go ahead

Talk about a low rate, non-customer focused company, IMO Platinum Ride Limo sets the bar as being the worst. Having arranged and dealt with many limo services, all showing appreciation of their customer base, I was uniquely surprised and disappointed by both owners of this company when it comes to unexpected circumstances.I booked a limo for a ride home from the Melanie Martinez concert on Sunday, Feb 28, 2016 for my daughter, wife and 6 friends. At 9 AM on the day of the concert Ms. Martinez Tweeted out that she needed to reschedule the show because of a severe kidney infection. I immediately contacted Platinum Ride and Frank answered the phone. I informed him of what we had just learned, asked if we could reschedule the service once the rescheduled concert day was known as it was entirely out of our control. He wasnt at all interested in hearing what I had to say, stated he typically doesnt handle reservations and that he would need to talk to his brother Joey. Frank, not Joey, returned a call to my wife a short while later stating their policy and that no reschedule of service could be made. He informed my wife they believe there was a possibility to arrange for an earlier ride time on Sunday, which supports the notion the limo was not in high demand on this day. He called again roughly 20 mins later and I happened to be in the room/took the phone from my wife. He attempted to again explain to me their policy to which I replied that the limo was for the concert and related experience and not just for a joy ride. In reality, I live a fair distance away from Phoenix, had clients coming in from out of town the next day and needed to get to sleep early the night of the concert. My wife wanted to enjoy the night with a few cocktails and therefor a limo was an ideal option to fulfill our needs and keep everyone safe. Now dont get me wrong here, I entirely understand policies and why they are necessary to protect a business from risk, abuse and related financial impacts. However, I am in the business of administering policies and know they dont exist in a vacuum. Situations happen that are entirely out of the control of the customer and on confirming those situations myself, exceptions, albeit infrequently, are made. This is what world class companies do and how they gain customer loyalty. Instead of falling on their its our policy sword, they look at those rare exceptions as an opportunity to gain customer loyalty by working with the customer. Not these idiots. Guess I should have expected it from a couple owners named Joey and Frank.... Wont be referring or doing business with this poor excuse of a company in the future. Absolutely caution others from doing the same and recommend you use In the Scene Limo (ITS) as they work with customer needs. I tried to use ITS for this date, but based on a slight cost difference, I thought I could get away with this Platinum company. Dont make the same mistake if there is ANY possibility of an unexpected/out of your control change to your event. Dont accept any excuse they offer for not working with the customer, its not like once you book a limo everything in the space/time continuum freezes and nothing can be changed... And BTW, Frank called back shortly after writing this. I explained to him the situation and asked for his understanding to which he elected to state I was yelling at him, which I wasnt and 4 other adults were in the café with me at the time who attested to me not yelling (I have the conversation recorded). He refused to speak to me further because he knew I wouldnt put up with his BS excuses. What a joke this guy and company are. Stay away.

One of their drivers is really rude he tried starting a physical fight with a taxi driver at a gas station. Because he didnt know how to drive the limo in the gas station. Very unprofessional

Great fun Great price!!! Joe the owner was true to his word. He said we would have a great experience and we all did. I planned a Urban Cowboy night for my friends and I and we took the party bus to a list of country bars all over the valley. Joe made suggestions and helped me with the itinerary to get the most use out of the bus. His suggestions were right on and he really took a lot of time with me. He always replied to my emails and texts which is great cause I hate when people dont reply to texts. Its a pet peeve of mine LOL.We made it to every location and it got a little crazy. Our poor driver Gene was so polite and patient with our drunk selves. He made sure to ask if we needed poddy breaks or smoke breaks. This was a long reservation about 10 hours and we got to know Gene pretty well. I think he got to know us a little better than he planned on LOL.We just had so much fun and we were exhausted by the end. The party bus was the only way we couldve done an event like this because otherwise we wouldve had to have taken like 4 cabs or had 4 DD drivers. Not gonna happen right.Thanks again Joe and Gene for the great night. You made me feel so important and I need a little more of that in my life. I think everyone can. You are great thank you.

So disgusted and disappointed I hate when I feel like Im being ripped off. I will spread the Word all over so others dont experience my disgust. The company I used to book the party bus platinum ride limos apparently just like to rip ppl off and take there money. They are the most unprofessional people I have ever dealt with. I was late 15 mins from being dropped back off which the driver was aware of and stated not to worry. I checked my credit card and They charged me an additional $135, which was a full hour fee for services they DID NOT provide. Once I saw this additional charge on top of all that I spent for there services not to mention leaving the driver a Big Tip Just to basically be dropped off. I called the owner who basically implied that money meant more to him then his customers or future business of others would. I personally will spread this throughout Arizona. DO NOT BOOK WITH THEM TRUST ME.If I could give a negative star I would, no need and sending a pretend response on the bottom of the review actting surprised or as if your company had no knowledge of this. Better yet Attempting to make fellow yelpers believe differently. I attempted and spent majority of my morning conversing about this with your company who could careless. It was very clear to me speaking with management that you could careless about your customers. Sad to see people could careless about customer service, dignity, and the good of there so called businesses.ANOTHER EDIT-AFTER I WROTE THIS REVIEW THE OWNER FRANKDECIDED TO CALL AND MAKE THREAT TO REMOVE THIS REVIEW OR ELSE. NOT TO MENTION ADDITIONAL HARRASMENT TRUST ME AND BOOK ELSE WHERE.